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Springbot

Springbot

Starting at $199 for up to 5,000 subscribers (includes email marketing, social hub, reporting and dashboards, signup forms, automations, account management, support and onboarding. See website for additional package options.
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Overview

What is Springbot?

Springbot aims to bring all the marketing capabilities large retailers have to small businesses at a fraction of the cost. Through Springbot, online stores will be able to leverage automated marketing on channels such as email, SMS, social and online…

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Recent Reviews

TrustRadius Insights

Users have experienced significant results in terms of capturing sales by utilizing Springbot's built-in AdRoll allotment and the cart …
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Never work with Springbot.

1 out of 10
February 13, 2020
DO NOT WORK WITH THIS COMPANY. Springbot is the worst company I have had the displeasure of dealing with in a very long time. On every …
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Pricing

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Platform Base Package

$199/month

Cloud
for up to 5,000 subscribers (includes email marketing, social hub, reporting and dashboards, signup forms, automations, account management, support and onboarding. See website for additional package options.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.springbot.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Anoop's SpringBot Demo

YouTube
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Product Details

What is Springbot?

Springbot aims to bring all the marketing capabilities large retailers have to small businesses at a fraction of the cost. Through Springbot, online stores will be able to leverage automated marketing on channels such as email, SMS, social and online ads. Business owners and marketers who find themselves wearing many hats can still send the right message at the right time with confidence.


With an all-in-one marketing automation platform designed with ease of use in mind, business owners and marketers are able to bring new shoppers to their sites, turn one-time buyers into repeat customers and brand advocates and measure the success of their marketing efforts - all while saving time and energy to focus on other aspects of their businesses.


Springbot Features

Email & Online Marketing Features

  • Supported: WYSIWYG email editor
  • Supported: Dynamic content
  • Supported: Ability to test dynamic content
  • Supported: A/B testing
  • Supported: Mobile optimization
  • Supported: Email deliverability reporting
  • Supported: List management
  • Supported: Triggered drip sequences

Lead Management Features

  • Supported: Lead nurturing automation
  • Supported: Data quality management

Campaign Management Features

  • Supported: Calendaring

Social Media Marketing Features

  • Supported: Social sharing and campaigns
  • Supported: Social profile integration

Reporting & Analytics Features

  • Supported: Dashboards
  • Supported: Standard reports
  • Supported: Custom reports

Platform & Infrastructure Features

  • Supported: API

Additional Features

  • Supported: SMS Marketing
  • Supported: Prospecting and Retargeting Ads
  • Supported: Google Shopping Ads
  • Supported: Signup Forms / Pop-ups
  • Supported: Shopping Cart Integration with Shopify / Shopify Plus, BigCommerce, Magento and WooCommerce
  • Supported: Facebook Messenger Marketing
  • Supported: Automated Product Recommendations for Cross-selling

Springbot Screenshots

Screenshot of Email Editor - Springbot's drag-and-drop email editor makes it effortless to design eye-catching, branded emails that look great on any device!Screenshot of Automations Editor - Springbot's automations editor let's you easily create automations for common use cases like abandoned cart, and it gives you the ability to build highly customized automations to fit your store's needs.Screenshot of SMS Marketing - Springbot makes SMS marketing simple with text-to-join campaigns that allow you to use custom keywords related to your brand. Combine SMS with the power of automation flows to enhance your multichannel marketing strategy.Screenshot of Social Hub - Springbot's Social Hub helps you streamline your content and marketing efforts, so you can do it all in one place — post, schedule, track metrics and more!Screenshot of Online Ads - Increase your site traffic and bring shoppers back to your store's site with prospecting and retargeting ads.Screenshot of Reporting and Dashboards - Make data-driven decisions by tracking important metrics for your site traffic, product categories and marketing efforts. Get more insights about your ideal customer profile.

Springbot Integrations

Springbot Competitors

Springbot Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported LanguagesEnglish

Frequently Asked Questions

Mailchimp, Klaviyo, and Omnisend are common alternatives for Springbot.

Reviewers rate Dynamic content and A/B testing and List management highest, with a score of 4.2.

The most common users of Springbot are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(6)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users have experienced significant results in terms of capturing sales by utilizing Springbot's built-in AdRoll allotment and the cart abandonment drop-off feature. The integration tool provided on the Magento 2 platform has made the transition seamless for many users, saving them time and effort. However, there have been some reports of unsatisfactory support from Springbot's integration team, leading to delays and frustration during the onboarding process.

Springbot offers a suite of marketing tools that provide deep insights into demographics, best-selling products, and daily marketing suggestions. Users appreciate the ability to schedule social media posts and receive daily reports on sales, abandoned carts, average order value, and conversion rate. Additionally, Springbot enables email address segmentation stored within Magento beyond just opt-in email addresses.

The integration with AdRoll and Mailchimp has proven beneficial for users, enhancing their marketing efforts. Despite some initial glitches, Springbot has become an essential part of the marketing team for many users, helping them save time and achieve positive results. Leveraging customer purchase history, Springbot allows users to target customers through trigger emails and marketing campaigns effectively. This targeted messaging helps reduce customer unsubscribes and improves overall customer satisfaction.

Integrating Springbot with Shopify provides comprehensive reporting and purchase logs for every order attributed to marketing efforts. This integration serves as concrete evidence of the effectiveness of trigger emails and campaigns. Users have reported improvements in email list growth, open rates, and monthly sales since switching to Springbot from other platforms. Ultimately, the goal of using Springbot is to enhance the customer experience and improve overall customer satisfaction.

Quick demo and integration assistance: Many users have mentioned that the company was quick to provide a product demo and assist with integrating it into their e-commerce platform, ensuring a smooth onboarding process. This prompt support has been appreciated by several reviewers.

Prompt issue resolution: Reviewers consistently praise the company for its prompt response and resolution of any issues they encounter. The efficient customer support provided by Springbot is highly valued.

Effective trigger campaigns: Users express satisfaction with the trigger campaigns set up by Springbot, finding them to be helpful in driving engagement and increasing revenue for their e-commerce businesses. These campaigns have proven to be effective tools according to user feedback.

Cons:

  1. Email template issues: Some users have experienced problems with email templates breaking after updates, which has required them to rebuild the templates.
  2. Integration and onboarding difficulties: Several reviewers have expressed frustration with the lack of respect and understanding from Springbot's integration team, resulting in slow onboarding processes and delays due to a sales representative's lack of understanding of the technology.
  3. Reporting inaccuracies and limitations: Users have reported inadequate reporting quality, including metrics based on website revenue instead of actual email revenue. Additionally, there are limited customization options for triggered emails and problems with trackable links affecting revenue generation.

Among the negative feedback shared by users, three common cons include issues with email template functionality, challenges during integration and onboarding processes, as well as reporting inaccuracies and limitations.

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