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Sprinklr Marketing

Sprinklr Marketing
Formerly Sprinklr Modern Marketing & Advertising

Overview

What is Sprinklr Marketing?

Sprinklr Marketing is a unified marketing and advertising platform that brings together planning, publishing and reporting for campaigns across 30+ channels, with workflow automation, integrated collaboration, unified reporting and AI-powered campaign optimization. Supports end-to-end content planning, production and distribution on…

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Recent Reviews

TrustRadius Insights

Sprinklr is a versatile platform that offers a wide range of use cases for businesses across various departments. Users in the Social …
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Sprinklr Review

5 out of 10
May 10, 2019
Incentivized
Sprinklr advertising is being used across several departments in the organization. Since we have multiple accounts for our business, …
Continue reading
Read all reviews

Popular Features

View all 16 features
  • Content performance analytics (7)
    9.6
    96%
  • Closed-loop tracking and reporting (6)
    8.5
    85%
  • Audience profiling and targeting (7)
    8.1
    81%
  • Content distribution (6)
    7.3
    73%
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Pricing

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Unavailable

What is Sprinklr Marketing?

Sprinklr Marketing is a unified marketing and advertising platform that brings together planning, publishing and reporting for campaigns across 30+ channels, with workflow automation, integrated collaboration, unified reporting and AI-powered campaign optimization.…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Features

Content Creation

Features related to the creation of content for marketing purposes.

7
Avg 8.1

Content Publishing

Features related to the organization and distribution of marketing content.

8
Avg 8.1

Content Reporting & Analytics

Features related to tracking, measuring, and analyzing content creation processes and content performance.

8.5
Avg 7.8
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Product Details

What is Sprinklr Marketing?

Sprinklr Marketing is a unified marketing and advertising platform that brings together planning, publishing and reporting for campaigns across 30+ channels, with workflow automation, integrated collaboration, unified reporting and AI-powered campaign optimization.

  • Supports end-to-end content planning, production and distribution on a single platform for lower content production costs and faster go-to-market.

  • Content planning and scheduling across 30+ digital, social and traditional channels on a central editorial calendar, with a digital asset manager for storing media assets, and simultaneous publishing across channels at AI-recommended times with an omnichannel publisher.

  • Generates engaging, platform-specific content with Sprinklr AI+ — a combination of Sprinklr’s proprietary AI and Generative AI

  • Centralizes multichannel social advertising campaign management across 9+ channels, with AI-powered optimization and automation to boost ROAS

  • Offers a real-time, holistic view of paid, organic and third-party tracking data without the manual effort of integrating multiple data sources.

  • Integrates social listening for content ideas, and AI-powered creative insights for more relevant ads and faster go-to-market.

  • Enables community managers to access, monitor and engage with comments on paid posts on social channels, closing the loop with audiences.

  • Unifies brand governance, enabling brand protection and brand activity management across global and local domains through a centralized governance console.


Sprinklr Marketing is presented as a comprehensive suite of products that allow marketing teams and agencies to work together on content marketing and campaign orchestration .

Sprinklr Marketing Features

  • Supported: Smart Alerts
  • Supported: Smart Content Intelligence
  • Supported: Suggestion Queues
  • Supported: AI Asset Filters
  • Supported: User Generated Content
  • Supported: Production Dashboards
  • Supported: Digital Asset Management
  • Supported: Global Editorial Calendar
  • Supported: Campaign Overview
  • Supported: Sub-Campaigns
  • Supported: Brief Templates
  • Supported: Content Templates
  • Supported: Smart Compliance
  • Supported: Asset / Campaign Expiry
  • Supported: Confidential Content
  • Supported: Intake Forms
  • Supported: Marketing Automation
  • Supported: Ads Manager
  • Supported: Ads Composer
  • Supported: Cross Channel Reporting
  • Supported: Smart Bidding
  • Supported: Smart Budget Allocation
  • Supported: Crisis Switch

Sprinklr Marketing Videos

This video takes a deep dive into Sprinklr Marketing to look at pricing, top features, use case, and user review sentiments.

Watch Sprinklr Marketing Overview

Sprinklr Marketing Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Mobile Web

Frequently Asked Questions

Percolate, now part of Seismic, Aprimo, and Adobe Marketing Cloud are common alternatives for Sprinklr Marketing.

Reviewers rate Content calendar and Content performance analytics highest, with a score of 9.6.

The most common users of Sprinklr Marketing are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(53)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Sprinklr is a versatile platform that offers a wide range of use cases for businesses across various departments. Users in the Social Media department as well as the entire company rely on Sprinklr for content management, scheduling, advertising, and reporting. With Sprinklr, users can launch campaigns, evaluate their performance, and make real-time optimizations. The robust campaign dashboard enables users to track all their campaigns and make adjustments while ads are live. Additionally, Sprinklr's scheduling function allows users to plan and schedule posts, run engagement reports, keep track of comments, and stay informed about mentions.

One key benefit of using Sprinklr is the ability to generate comprehensive reports that help users keep track of their 30 social accounts. This feature not only saves time but also provides valuable insights into the effectiveness of their social media efforts. Furthermore, Sprinklr is widely used by marketing departments to collaborate with partner agencies, manage paid social media efforts, and handle social listening and organic social media activities. The platform's data-driven reporting dashboards summarize metrics from various social media platforms in one place, providing users with a holistic view of their social media performance.

Sprinklr's capabilities expand beyond marketing departments as well. It is also employed by healthcare companies for posting and managing content, creating ads, tracking analytics, and gaining insights into what patients and the community are saying. In addition, it is utilized by the Marketing and Communications department of organizations like Shell to streamline social media content management, approve agency-created content, develop content calendars, schedule posts, report on performance, and manage communities.

Overall, Sprinklr simplifies and enhances social media management for businesses by centralizing various tasks such as content creation, scheduling, advertising, engagement monitoring, and reporting. Its versatility makes it a valuable tool in multiple industries including healthcare and energy sector where it assists in managing brand presence effectively across various social media platforms.

Users have made several recommendations for using Sprinklr as a social media management tool. Firstly, they suggest carefully considering other options in the market for Social Listening/Content Marketing. Secondly, users recommend utilizing Sprinklr for community management, as they find it to be an amazing tool. Lastly, users advise understanding the fundamentals of paid social before using Sprinklr, emphasizing the importance of this knowledge. Overall, these recommendations highlight the value and capabilities of Sprinklr for various aspects of social media management.

Attribute Ratings

Reviews

(1-2 of 2)
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Score 7 out of 10
Vetted Review
Verified User
Incentivized
The main advantage of this module is visibility on paid social media performance, with customizable, user-friendly reporting. It is challenging to onboard agencies in this category and increase the adoption of Sprinklr for paid but after a couple of months our adoption has increased significantly, particularly thanks to some POCs that we decided to run in order to prove the advantage of Sprinklr AI optimizations over Business Manager optimizations.
  • Reporting capabilities
  • Automated AI optimizations
  • Clear, user friendly editorial calendar for paid
  • Stories publishing - some features are not available, eg we cannot add some gifs, stickers, pools etc
  • Too many fields to complete when publishing a new post
  • Retrotagging (and also tagging) is quite time consuming
Well suited for companies that have a significant spend in paid social media that are able to provide full time resources to drive adoption of the tool across all stakeholders.

Less appropriate if paid media spend is low and if there are no internal resources to look after adoption, advise users etc.
Content Creation (3)
56.66666666666667%
5.7
Ideation
50%
5.0
Approval workflows
20%
2.0
Content calendar
100%
10.0
Content Publishing (2)
70%
7.0
Content distribution
60%
6.0
Content promotion
80%
8.0
Content Reporting & Analytics (5)
84%
8.4
Audience profiling and targeting
80%
8.0
Closed-loop tracking and reporting
80%
8.0
Content performance analytics
100%
10.0
Campaign optimization dashboard
80%
8.0
Competitive analytics
80%
8.0
  • Time saved on reporting: no need to request any reports from social media agencies anymore
  • Time saved on optimisations thanks to AI optimisations available on the platform
  • Increased team collaboration: local users have visibility on the best performing content across all the markets
Very responsive team, always ready to jump on a call or provide any other ad-hoc support, both for the central team as well as for the markets. I appreciate the opportunity to organise onboarding calls with the markets when we identify any needs in terms of trainings/upskilling.
We are also using Modern Engagement and both products combined together give us a perfect overview of paid&organic media performance.
September 01, 2022

More social, less distance

Fernando Mattos | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use to schedule posts, run engagement reports and keep track of comments. We also use it to alert us of people mentioning us. The social team also generates reports from Sprinklr. We currently have 30 social accounts on Sprinklr, which helps us keep track of all. Sprinklr's scheduling function also frees our team to do other tasks.
  • Scheduling posts
  • Showing mentions
  • Providing tech support
  • Research function is difficult to learn and use
  • IGTV functionality is missing
  • No support for stories
+ Scheduling posts
+ Doing engagement reports
+ Seeing mentions in a central place
+ Easy interface

- Difficult to run Research Module
- Lacks some newer functions such as IGTV
Content Creation (3)
96.66666666666666%
9.7
Approval workflows
100%
10.0
Content collaboration
90%
9.0
Content calendar
100%
10.0
Content Publishing (5)
98%
9.8
Content hub
100%
10.0
Embedded CTAs
100%
10.0
Content distribution
100%
10.0
Content promotion
90%
9.0
Content automation
100%
10.0
Content Reporting & Analytics (5)
94%
9.4
Audience profiling and targeting
90%
9.0
Closed-loop tracking and reporting
100%
10.0
Content performance analytics
100%
10.0
Campaign optimization dashboard
80%
8.0
Competitive analytics
100%
10.0
  • Time saved scheduling posts
  • Alert for PR crisis situations
  • Easy engagement reports
Our support person is always present, meets with us biweekly and sets dashboards for us when needed. Excellent.
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