Sprinklr Modern Marketing (formerly Content Marketing) Reviews

15 Ratings
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Score 8.8 out of 100

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Reviews (1-5 of 5)

Anonymous | TrustRadius Reviewer
July 03, 2019

Powerful Platform for all Social Initiatives

Score 10 out of 10
Vetted Review
Verified User
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Support Rating

5
We do not have the closest relationship with our Sprinklr representative. It would be nice for them to be more proactive like our other platform reps who are in constant communication when it comes to new products and launches within the platform. I usually sign up for webinars in order to learn about new products.
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Marena Bitz | TrustRadius Reviewer
May 17, 2019

Sprinklr Marketing

Score 7 out of 10
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Verified User
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Support Rating

5
At MGM Resorts International, we have roles dedicated to the enterprise-wide management of Sprinklr, therefore, I have never personally reached out to Sprinklr Marketing support. Our department was required to use Sprinklr University, and I found it useful, but the courses are too long and it could be more interactive to keep students interested.
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Anonymous | TrustRadius Reviewer
May 20, 2019

Sprinklr Marketing for a local user, in a global organization.

Score 6 out of 10
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Verified User
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Support Rating

7
The response of the team is quick, however, the responses seem to be generic. There were times when we were asking for some specific functionality but we got a generic overview of Sprinklr, which the team is already boarded on. It also takes a while for Sprinklr to roll out new features from social networks.
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Sprinklr Modern Marketing (formerly Content Marketing) Scorecard Summary

Feature Scorecard Summary

Ideation (2)
7.7
Approval workflows (2)
6.8
Content collaboration (4)
8.6
Content calendar (3)
7.9
Network for content licensing/production (1)
7.3
Content hub (3)
9.2
Forms / Gated content (2)
5.5
Embedded CTAs (1)
1.8
Content distribution (4)
7.5
Content promotion (3)
6.2
Content automation (3)
7.1
Audience profiling and targeting (5)
8.1
Closed-loop tracking and reporting (4)
8.1
Content performance analytics (5)
8.3
Campaign optimization dashboard (3)
7.9
Competitive analytics (4)
7.5

About Sprinklr Modern Marketing (formerly Content Marketing)

Sprinklr's Modern Marketing solution is a content, advocacy, and influencer marketing tool with additional marketing automation capabilities.

Sprinklr Modern Marketing (formerly Content Marketing) Technical Details

Operating Systems: Unspecified
Mobile Application:No