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Spryker Cloud Commerce OS

Spryker Cloud Commerce OS

Overview

What is Spryker Cloud Commerce OS?

Spryker Cloud Commerce OS is a modular Commerce System that enables B2B, B2C, and Marketplace business models through any customer interface, touchpoint, and device. Boasting extensibility, best-in-class performance, and fast time-to-market, the vendor states Spryker is trusted by brands such…

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Recent Reviews

TrustRadius Insights

Spryker Cloud Commerce OS has been widely used across various industries and organizations, solving a range of complex business …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 19 features
  • Custom functionality (60)
    8.3
    83%
  • Product catalog & listings (60)
    7.9
    79%
  • Product variations (63)
    7.3
    73%
  • Product management (60)
    6.8
    68%

Reviewer Pros & Cons

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Pricing

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What is Spryker Cloud Commerce OS?

Spryker Cloud Commerce OS is a modular Commerce System that enables B2B, B2C, and Marketplace business models through any customer interface, touchpoint, and device. Boasting extensibility, best-in-class performance, and fast time-to-market, the vendor states Spryker is trusted by brands such as…

Entry-level set up fee?

  • Setup fee required

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

What is Wix?

Wix is a free, hosted website builder, designed to be user-friendly and customizable without requiring coding from the user. It is well-known for its eCommerce solution, which allows users to build an online store.

What is Squarespace?

Squarespace is a CMS platform that allows users to create a DIY blog, eCommerce store, and/or portfolio (visual art or music). Some Squarespace website and shop templates are industry or use case-specific, such as menu builders for restaurant sites.

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Features

Online Storefront

Features for creating an online storefront with a browse-able product catalog.

7.2
Avg 7.7

Online Shopping Cart

Features that facilitate the collection of items so that customers can purchase them as a group.

8.2
Avg 7.6

Online Payment System

Features related to processing online payment for eCommerce purchases.

8
Avg 8.3

eCommerce Marketing

Features related to marketing for eCommerce websites

7
Avg 7.5

eCommerce Business Management

Features related to business management and administration of eCommerce operations

8
Avg 7.8
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Product Details

What is Spryker Cloud Commerce OS?

Spryker Cloud Commerce OS is a platform-as-a-service (PaaS) solution with an API-based architecture, presented as a solution for both developers and business users worldwide. Spryker boasts customers across industries including fashion, automotive, healthcare, retail, consumer goods, and home improvement, and with international brands like TOYOTA, HILTI, mytheresa, Aldi, TomTailor, and Souceability. Founded in 2014, Spryker is a Berlin, Germany, based company, with office locations in Hamburg, Ukraine, and a remote workforce.

Spryker Cloud Commerce OS Features

Online Storefront Features

  • Supported: Product catalog & listings
  • Supported: Product management
  • Supported: Bulk product upload
  • Supported: Branding
  • Supported: Search & filter
  • Supported: Mobile storefront
  • Supported: Product variations
  • Supported: Subscriptions & downloads
  • Supported: Visual customization
  • Supported: CMS
  • Supported: Customer service tools

Online Shopping Cart Features

  • Supported: Abandoned cart recovery
  • Supported: Tax calculator
  • Supported: Shipping calculator
  • Supported: Checkout user experience

Online Payment System Features

  • Supported: PayPal integration
  • Supported: Returns & refunds
  • Supported: Single-click checkout
  • Supported: eCommerce security
  • Supported: B2B features

eCommerce Marketing Features

  • Supported: Promotions & discounts
  • Supported: Personalized recommendations
  • Supported: SEO
  • Supported: Product reviews
  • Supported: Social commerce integration
  • Supported: Customer registration

eCommerce Business Management Features

  • Supported: Multi-site management
  • Supported: Order processing
  • Supported: Inventory management
  • Supported: Accounting
  • Supported: Shipping
  • Supported: Custom functionality

Spryker Cloud Commerce OS Screenshots

Screenshot of Out-of-the-box B2B Demo ShopScreenshot of Out-of-the-box B2C Demo ShopScreenshot of Any Device, Front-End, Touchpoint for current or future Commerce

Spryker Cloud Commerce OS Videos

Spryker Cloud Commerce OS Competitors

Spryker Cloud Commerce OS Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
Supported Countriesglobal
Supported LanguagesEnglish, German

Frequently Asked Questions

Spryker Cloud Commerce OS is a modular Commerce System that enables B2B, B2C, and Marketplace business models through any customer interface, touchpoint, and device. Boasting extensibility, best-in-class performance, and fast time-to-market, the vendor states Spryker is trusted by brands such as TOYOTA, HILTI, and TomTailor. The Spryker Cloud Commerce OS NOW version has been specifically developed for manufacturers and brands who want to reach customers directly online.

OroCommerce, commercetools, and SAP Commerce Cloud are common alternatives for Spryker Cloud Commerce OS.

Reviewers rate Order processing highest, with a score of 8.6.

The most common users of Spryker Cloud Commerce OS are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(89)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Spryker Cloud Commerce OS has been widely used across various industries and organizations, solving a range of complex business challenges. Users have leveraged the software to improve problem-solving, enhance project quality, and achieve faster time-to-market delivery. Its deep integration with back-end systems like SAP ERP and Salesforce has provided users with numerous business capabilities for a quick start. With Spryker, users have been able to support complex transactional models and specialized product and pricing models prevalent in B2B commerce cases. The software has also been utilized as a technological platform by global webshops, allowing for quick implementation of the latest features and offering an excellent user experience.

Customers have customized Spryker to meet their specific needs and seamlessly integrate it with existing services like ERP, Asset Management, Marketing, and Payment Solutions. The software's flexibility has allowed users to adapt it to their unique processes, solving complex business and integration problems along the way. Spryker has been successfully implemented in various scenarios and requirements, including marketplaces, B2B procurement platforms, and service platforms. Its scalability and flexible PHP-based architecture have made it capable of addressing complex challenges that other technologies couldn't handle.

Additionally, Spryker Cloud Commerce OS provides enterprise-level eCommerce solutions for ambitious projects, ensuring a short time to market and optimized ROI and TCO. It serves as a comprehensive sales website, product management page, and delivery system, effectively addressing the main problems faced by eCommerce sites. By implementing Spryker, companies have been able to develop and migrate e-commerce websites with ease while benefiting from all the necessary features for running an online shop efficiently.

eCommerce agencies have found Spryker useful for digitalizing complex business models that require scalability, customization, and quick time to market. It has served as a central commerce system and API layer for the distribution of sales-relevant data. The modular structure and separation of backend and frontend interfaces have enabled high performance and agile project execution, making Spryker a preferred choice for developing B2B and B2C e-commerce solutions.

Overall, Spryker Cloud Commerce OS has proven to be a valuable tool for organizations across industries. Its versatility, flexibility, and ability to solve complex challenges have made it an attractive solution for digital transformation initiatives, new business developments, and the creation of exceptional online shopping experiences.

Reliability: Several users have praised the Spryker Cloud Commerce OS for its reliability. They have found that the software consistently performs well, without experiencing any major downtime or technical issues.

Scalability: Many reviewers have highlighted the scalability of Spryker Cloud Commerce OS. They appreciate that the software can handle high traffic volumes and accommodate their growing business needs without compromising performance or stability.

Flexibility: Users have expressed satisfaction with the flexibility offered by Spryker Cloud Commerce OS. They mention that the software allows them to customize and adapt their online store according to their specific requirements, providing them with a solution that is tailored to their unique business model.

Complexity and Learning Curve: Several reviewers have mentioned that Spryker Cloud Commerce OS is not suitable for smaller companies or those with limited resources due to its complexity and steep learning curve. They feel that the software requires a high level of knowledge and expertise, making it challenging for inexperienced developers to implement successfully.

Documentation and Support: Some users have expressed concerns about the documentation and support provided by Spryker. They have found that the documentation can be outdated at times, which makes it difficult for new developers to get started with the platform. Additionally, they feel that there is a need for better documentation, support for best practices, and more comprehensive examples to aid in understanding third-party integrations.

Stability and Performance: Reviewers have noted that there is room for improvement in terms of stability and performance within Spryker's core code. They mention that some functionalities are still buggy and require bug fixing. This has led to maintenance challenges and higher time-to-market for businesses using the software.

Attribute Ratings

Reviews

(1-25 of 67)
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Score 4 out of 10
Vetted Review
Verified User
Incentivized
I think I have to give a neutral rating here. The usability for users and managers is appropriate, for administrators and developers the operation and development are quite complex and associated with a steep learning curve.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
As a daily operator, it's quite hard to work with the oob products. Basic features like permissions or search filter adjustments are too basic to have a business value. A lot of features are also missing the simple delete feature. However, the usability for us comes also from a lack of functionality. Main work for certain requirements is done, where it is supposed to be done (Product data in PIM, order processing in ERP, data analysis in BI).
Score 9 out of 10
Vetted Review
Verified User
Incentivized
The back office is easy to use and supports many actions. User management is really straightforward. Product management is a bit more tricky, but still easy to do once you get the idea. The only challenge for us is master data. Spryker only supports a very strict customer hierarchy, which does not completely fit our customers, so there is work involved to transform the real customer structure to the one that Spryker is supporting.
Florian Möller | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Spryker Cloud Commerce OS is a system for ambitious commerce projects with a high degree of customization and enterprise requirements. There is no simple answer for this field of application. With a solution like Spryker Cloud Commerce OS, these requirements can be met without the end users feeling the complexity behind it.
Tim Schestag | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Usability is pretty good, however you need to be aware, that a Spryker Commerce OS is not a PIM or a CMS etc.. If you need a lot of PIM or CMS functions, you should take a look which specialized CMS or PIM systems there are. Then you can integrate/combine them with Spryker.
Magdalena Kim Novak | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
As part of my Spryker Sales Certification, I had the chance to see very interesting customer references of Spryker and to me, the usability and UX/UI considerations were usually outstanding.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Eventually, usability for the end customer will be determined by the design and development of the customer touchpoint. Regardless of that, all prepared/offered touchpoints (like sample storefronts or the back office) are designed based on common eCommerce standards.
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