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Spryker Cloud Commerce OS

Spryker Cloud Commerce OS

Overview

What is Spryker Cloud Commerce OS?

Spryker Cloud Commerce OS is a modular Commerce System that enables B2B, B2C, and Marketplace business models through any customer interface, touchpoint, and device. Boasting extensibility, best-in-class performance, and fast time-to-market, the vendor states Spryker is trusted by brands such…

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Recent Reviews

TrustRadius Insights

Spryker Cloud Commerce OS has been widely used across various industries and organizations, solving a range of complex business …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 19 features
  • Custom functionality (60)
    8.3
    83%
  • Product catalog & listings (60)
    7.9
    79%
  • Product variations (63)
    7.3
    73%
  • Product management (60)
    6.8
    68%

Reviewer Pros & Cons

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Pricing

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What is Spryker Cloud Commerce OS?

Spryker Cloud Commerce OS is a modular Commerce System that enables B2B, B2C, and Marketplace business models through any customer interface, touchpoint, and device. Boasting extensibility, best-in-class performance, and fast time-to-market, the vendor states Spryker is trusted by brands such as…

Entry-level set up fee?

  • Setup fee required

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

What is Wix?

Wix is a free, hosted website builder, designed to be user-friendly and customizable without requiring coding from the user. It is well-known for its eCommerce solution, which allows users to build an online store.

What is Squarespace?

Squarespace is a CMS platform that allows users to create a DIY blog, eCommerce store, and/or portfolio (visual art or music). Some Squarespace website and shop templates are industry or use case-specific, such as menu builders for restaurant sites.

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Features

Online Storefront

Features for creating an online storefront with a browse-able product catalog.

7.2
Avg 7.7

Online Shopping Cart

Features that facilitate the collection of items so that customers can purchase them as a group.

8.2
Avg 7.6

Online Payment System

Features related to processing online payment for eCommerce purchases.

8
Avg 8.3

eCommerce Marketing

Features related to marketing for eCommerce websites

7
Avg 7.5

eCommerce Business Management

Features related to business management and administration of eCommerce operations

8
Avg 7.8
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Product Details

What is Spryker Cloud Commerce OS?

Spryker Cloud Commerce OS is a platform-as-a-service (PaaS) solution with an API-based architecture, presented as a solution for both developers and business users worldwide. Spryker boasts customers across industries including fashion, automotive, healthcare, retail, consumer goods, and home improvement, and with international brands like TOYOTA, HILTI, mytheresa, Aldi, TomTailor, and Souceability. Founded in 2014, Spryker is a Berlin, Germany, based company, with office locations in Hamburg, Ukraine, and a remote workforce.

Spryker Cloud Commerce OS Features

Online Storefront Features

  • Supported: Product catalog & listings
  • Supported: Product management
  • Supported: Bulk product upload
  • Supported: Branding
  • Supported: Search & filter
  • Supported: Mobile storefront
  • Supported: Product variations
  • Supported: Subscriptions & downloads
  • Supported: Visual customization
  • Supported: CMS
  • Supported: Customer service tools

Online Shopping Cart Features

  • Supported: Abandoned cart recovery
  • Supported: Tax calculator
  • Supported: Shipping calculator
  • Supported: Checkout user experience

Online Payment System Features

  • Supported: PayPal integration
  • Supported: Returns & refunds
  • Supported: Single-click checkout
  • Supported: eCommerce security
  • Supported: B2B features

eCommerce Marketing Features

  • Supported: Promotions & discounts
  • Supported: Personalized recommendations
  • Supported: SEO
  • Supported: Product reviews
  • Supported: Social commerce integration
  • Supported: Customer registration

eCommerce Business Management Features

  • Supported: Multi-site management
  • Supported: Order processing
  • Supported: Inventory management
  • Supported: Accounting
  • Supported: Shipping
  • Supported: Custom functionality

Spryker Cloud Commerce OS Screenshots

Screenshot of Out-of-the-box B2B Demo ShopScreenshot of Out-of-the-box B2C Demo ShopScreenshot of Any Device, Front-End, Touchpoint for current or future Commerce

Spryker Cloud Commerce OS Videos

Spryker Cloud Commerce OS Competitors

Spryker Cloud Commerce OS Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
Supported Countriesglobal
Supported LanguagesEnglish, German

Frequently Asked Questions

Spryker Cloud Commerce OS is a modular Commerce System that enables B2B, B2C, and Marketplace business models through any customer interface, touchpoint, and device. Boasting extensibility, best-in-class performance, and fast time-to-market, the vendor states Spryker is trusted by brands such as TOYOTA, HILTI, and TomTailor. The Spryker Cloud Commerce OS NOW version has been specifically developed for manufacturers and brands who want to reach customers directly online.

OroCommerce, commercetools, and SAP Commerce Cloud are common alternatives for Spryker Cloud Commerce OS.

Reviewers rate Order processing highest, with a score of 8.6.

The most common users of Spryker Cloud Commerce OS are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(89)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Spryker Cloud Commerce OS has been widely used across various industries and organizations, solving a range of complex business challenges. Users have leveraged the software to improve problem-solving, enhance project quality, and achieve faster time-to-market delivery. Its deep integration with back-end systems like SAP ERP and Salesforce has provided users with numerous business capabilities for a quick start. With Spryker, users have been able to support complex transactional models and specialized product and pricing models prevalent in B2B commerce cases. The software has also been utilized as a technological platform by global webshops, allowing for quick implementation of the latest features and offering an excellent user experience.

Customers have customized Spryker to meet their specific needs and seamlessly integrate it with existing services like ERP, Asset Management, Marketing, and Payment Solutions. The software's flexibility has allowed users to adapt it to their unique processes, solving complex business and integration problems along the way. Spryker has been successfully implemented in various scenarios and requirements, including marketplaces, B2B procurement platforms, and service platforms. Its scalability and flexible PHP-based architecture have made it capable of addressing complex challenges that other technologies couldn't handle.

Additionally, Spryker Cloud Commerce OS provides enterprise-level eCommerce solutions for ambitious projects, ensuring a short time to market and optimized ROI and TCO. It serves as a comprehensive sales website, product management page, and delivery system, effectively addressing the main problems faced by eCommerce sites. By implementing Spryker, companies have been able to develop and migrate e-commerce websites with ease while benefiting from all the necessary features for running an online shop efficiently.

eCommerce agencies have found Spryker useful for digitalizing complex business models that require scalability, customization, and quick time to market. It has served as a central commerce system and API layer for the distribution of sales-relevant data. The modular structure and separation of backend and frontend interfaces have enabled high performance and agile project execution, making Spryker a preferred choice for developing B2B and B2C e-commerce solutions.

Overall, Spryker Cloud Commerce OS has proven to be a valuable tool for organizations across industries. Its versatility, flexibility, and ability to solve complex challenges have made it an attractive solution for digital transformation initiatives, new business developments, and the creation of exceptional online shopping experiences.

Reliability: Several users have praised the Spryker Cloud Commerce OS for its reliability. They have found that the software consistently performs well, without experiencing any major downtime or technical issues.

Scalability: Many reviewers have highlighted the scalability of Spryker Cloud Commerce OS. They appreciate that the software can handle high traffic volumes and accommodate their growing business needs without compromising performance or stability.

Flexibility: Users have expressed satisfaction with the flexibility offered by Spryker Cloud Commerce OS. They mention that the software allows them to customize and adapt their online store according to their specific requirements, providing them with a solution that is tailored to their unique business model.

Complexity and Learning Curve: Several reviewers have mentioned that Spryker Cloud Commerce OS is not suitable for smaller companies or those with limited resources due to its complexity and steep learning curve. They feel that the software requires a high level of knowledge and expertise, making it challenging for inexperienced developers to implement successfully.

Documentation and Support: Some users have expressed concerns about the documentation and support provided by Spryker. They have found that the documentation can be outdated at times, which makes it difficult for new developers to get started with the platform. Additionally, they feel that there is a need for better documentation, support for best practices, and more comprehensive examples to aid in understanding third-party integrations.

Stability and Performance: Reviewers have noted that there is room for improvement in terms of stability and performance within Spryker's core code. They mention that some functionalities are still buggy and require bug fixing. This has led to maintenance challenges and higher time-to-market for businesses using the software.

Attribute Ratings

Reviews

(1-25 of 69)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Spryker Commerce OS since January 2020 for our relaunch of our customer touchpoints (webshop and website). We use Spryker as the technology for our e-commerce activities worldwide. We went live in September for the rollout and go live in Germany and went rolled it out and went live in the UK in October this year. It helps us to build up an up to date digital sales channel.
Jose Maria Valera Reales | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We use Spryker OS as the core of our e-commerce Webshop. The software architecture based on a modular monolithic is well designed, and a healthy and active community in Slack is keen to help you anytime.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Spryker as a headless e-commerce solution for our corporate webshop. In this webshop, we are selling spare parts, wear-and-tear parts, and even service contracts. The webshop is built onto Spryker so that we can maintain corporate design languages, the individual user does not notice that Spryker is below the surface. We are rolling out into more and more countries and supporting another country is really easy with Spryker
Score 9 out of 10
Vetted Review
Verified User
With the help of Spryker, I am able to address the following challenges in our business: combining product information from different APIs/third-party systems (akaneo, navision), making products available on different platforms via glue API, and creating data feeds for third-party consumers.
Score 9 out of 10
Vetted Review
Verified User
[The business problems Spryker Cloud Commerce OS address include] modular shop system in b2c business scope, [and the] redesign of legacy system. With Spryker, we have a standard system [that] helps us to address problems with an idea of its solution: integrate complex third party systems, like ERP, CRM and PIM.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Spryker is used as a customer interface for eCommerce and retail. Spryker is used for all eCommerce processes like product search, checkout, order processing and gives customers all the information they need. It is used on all customer touchpoints like online, retail, phone, etc.
Florian Möller | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We implemented Spryker Cloud Commerce OS for different scenarios and requirements. Whether for marketplaces that bring together many users in different roles, B2B procurement platforms that map large assortments and product data volumes, or service platforms that establish completely new usage models.
Matteo Ender | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
TOWA is an agency that focuses on digital business projects and uses Spryker OS for complex e-Commerce Projects for Enterprise and German Mittelstand (especially in Industry and B2B).
Tim Schestag | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We are a digital agency with a focus on transactional business models. We also have a team specialized in Spryker. Among other things, we advise our customers on the right choice of commerce system and implement it. One of our preferred systems to map and digitalize complex and very individual business models in the B2B or B2C area is Spryker.
Score 8 out of 10
Vetted Review
Verified User
We were looking for a solution that would fit the many requirements that our previous platform could no longer cover. Therefore, we conducted an evaluation and Spryker emerged as the winner. It is being used by a department, after collecting experience, maybe rolled out in the whole company of the clients.
Magdalena Kim Novak | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Spryker CCOS is a solution I am positioning at our customers in an eCommerce or transactional business context and we implement Spryker especially for complex B2B cases around digital transformation. Especially for our customers dealing with more complex products, niche players, and hidden champions establishing a webshop, Spryker is usually a great fit.
October 08, 2021

Spryker excels in b2b

Score 7 out of 10
Vetted Review
Verified User
As an e-commerce integrator, we advise customers from a wide range of industries, in both B2B and B2C contexts. Spryker enables us to meet the increasing demand for sophisticated store solutions. Thereby, the focus is on the store system serving as a central link between various special systems. The integration of these special systems is partly standardized and thus efficient and robust.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
The Spryker Commerce Cloud OS is used in order to address the requirements of our customers ranging from basic B2C to complex B2B e-commerce scenarios. By making use of the high modularity and flexibility of Spryker, we are able to integrate it into the infrastructure (ERP/SAP, CRM, CMS, ... ) of our customers and extend standard functionality by customized solutions. Furthermore, Spryker allows us to freely decide between the usage of Spryker PaaS for hosting or to realize highly customized solutions in Azure/AWS.
Score 10 out of 10
Vetted Review
Reseller
We are a reseller and implement Spryker [Cloud Commerce OS]! Our experience is that with the Commerce OS, Spryker has created a unique operating system for the development of digital business models in all industries, both B2B and B2C. It enables the implementation of all conceivable customer interfaces in order to map the increasing diversity of devices within the framework of an increasingly complex customer journey and to position companies for the future. Today, the end customer decides which channels he uses to contact the company and its product range, how he prepares his purchase, and how he ultimately buys. Be it via the desktop store, blockchain and bot technology, or voice assistants such as Alexa. The modular architecture of Spryker [Cloud] Commerce OS delivers a highly productive platform with high flexibility and allows working in a try & error mode, whereby promising models can be developed and expanded based on data and customer preferences.
Thomas Kafurke | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Spyryker is being used as an enterprise eCommerce platform for customers of diva-e with ambitious eCommerce projects. Key goals for those projects are short time to market, innovative infrastructure setups and optimized ROI and TCO.
Daniel Vetter | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
With the Spryker PaaS we were able to build our e-shop solution. Together, with our partner from the Spryker Partner Network, we managed to develop a shop for B2B as well as B2C. We were able to incorporate complex business logic as well as complex requirements within a few months.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We are consulting and implementing projects using Spryker Commerce OS. We have a dedicated business group focusing on eCommerce implementations and Spryker is one of our focus platforms. With this, we are helping our clients to get up and running in the eCommerce world, enabling digital processes for end customers and business users.
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