Skip to main content
TrustRadius
Square Appointments

Square Appointments

Overview

What is Square Appointments?

Square headquartered in San Francisco, California offers Square Appointments, appointment scheduling software. The software is based on technology acquired with BookFresh in February 2014.

Read more
Recent Reviews

TrustRadius Insights

Users of Square Appointments have found it to be a valuable tool for organizing and coordinating their business schedules. With its …
Continue reading

Booking made easy.

10 out of 10
June 01, 2022
Incentivized
I use Square Appointments to keep track of my appointments and make sure I do not lapse between emails. Also going to use the start-up of …
Continue reading
Read all reviews
Return to navigation

Pricing

View all pricing
N/A
Unavailable

What is Square Appointments?

Square headquartered in San Francisco, California offers Square Appointments, appointment scheduling software. The software is based on technology acquired with BookFresh in February 2014.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

15 people also want pricing

Alternatives Pricing

What is Setmore?

SetMore is appointment scheduling software from the company of the same name in Portland, Oregon.

What is Zoom?

Zoom helps consolidate communications and collaboration in the boardroom, classroom, operating room, and everywhere. Zoom is an intelligent collaboration platform that makes connecting easier, more immersive, and more dynamic. Zoom technology facilitates collaboration through solutions like Zoom…

Return to navigation

Product Demos

How to Set up a Free Online Store using Square [Tutorial]

YouTube
Return to navigation

Product Details

What is Square Appointments?

Square Appointments Video

Square Appointments: Online scheduling, automated reminders, mobile app, and more. https://squareup.com/appointments This video will go over how to sign up for Square Appointments and show how to set up your account. ------ Managing your appointments can be a time-consuming ...
 Show More

Square Appointments Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Square headquartered in San Francisco, California offers Square Appointments, appointment scheduling software. The software is based on technology acquired with BookFresh in February 2014.

Reviewers rate Support Rating highest, with a score of 10.

The most common users of Square Appointments are from Small Businesses (1-50 employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(25)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users of Square Appointments have found it to be a valuable tool for organizing and coordinating their business schedules. With its comprehensive features, the software serves as a one-stop solution for managing appointments, invoicing, and payments. This has been particularly beneficial for businesses in the service industry, as they can easily set up a flexible scheduling system for clients to quickly book appointments. The platform's integration with third-party applications and seamless integration with Square's payment system have also been praised by users.

One of the key use cases of Square Appointments is for meeting and appointment scheduling with clients. Users rely on the software to efficiently manage tasks, keep track of their client base, and seamlessly coordinate with colleagues. In addition, the software assists with calendar management, automating tasks and ensuring that there are no lapses between emails. The ability to send reminders and confirmations to clients has contributed to a smooth and organized appointment process.

Another notable use case is the integration of Square Appointments as a boat rental reservation system. Users have utilized the software's functionality to set up each boat as a different staff member, providing real-time availability for customers to choose from. This has effectively addressed the problem of managing multiple bookings on a single day by providing a secure system that allocates the appropriate amount of time for each appointment.

Overall, Square Appointments has proven to be a versatile tool that streamlines appointment management, enhances coordination among team members, and simplifies the booking process for clients.

User-Friendly Interface: Many users have expressed that Square Appointments is extremely easy to understand and use, making it a user-friendly software. They find the interface well-designed and intuitive for both businesses and customers, allowing for a seamless scheduling experience without the need for multiple email messages or playing phone tag with anyone.

Seamless Integration: Reviewers appreciate the seamless integration of Square Appointments with other tools, such as Google Calendar. This integration allows for easy coordination and synchronization of appointments across different platforms, ensuring all schedules are up to date. The good interoperability with Google Calendar is particularly highlighted by users.

Reliability and Performance: With only a few exceptions, Square Appointments works flawlessly according to reviewers. They note its high level of reliability and performance, indicating that the software is dependable in managing appointments efficiently. Users value this aspect as it saves time for both businesses and customers during the appointment scheduling process.

Dull Interface: Some users have expressed dissatisfaction with the interface of Square Appointments, finding it to be dull and boring. They have mentioned a desire for more template choices to enhance the visual appeal of their websites.

Glitches and Crashes: Several users have reported experiencing glitches and frequent crashes while using Square Appointments. This has resulted in lost data and frustration for these users.

Limited Customization: Users have mentioned that Square Appointments lacks a wide range of customized features within the appointment settings. This limitation makes it difficult for them to tailor the software according to their specific needs.

Attribute Ratings

Reviews

(1-5 of 5)
Companies can't remove reviews or game the system. Here's why
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Our business is in the service industry. We needed a scheduling system that was flexible and simple for our clients to quickly book. A platform that is simple, yet clean and modern. We also needed something that sends out reminders and confirmations to our clients, and bonus points for additional features such as keeping records, deposits, and handling merchant processing.
  • Simple
  • User Friendly
  • Affordable
  • Easy to set up
  • Logging in over and over
  • The widget doesn't look great
  • Functionality could be better
We needed an elegant yet simple scheduling system for our business. More importantly, we were hoping for an all in one system, which would offer merchant transactions, sync to Google Calendar, and send out reminders and confirmations. Square Appointments is well suited for our needs and offers more than that. On the plus side it looks really clean and elegant.
  • Elegant
  • Simple
  • Merchant transactions
  • Sends out reminders
  • Offers a "menu" for clients to pick what they want'
  • All in one
  • Ease of scheduling brings in more appointments
  • Must have a card on system to schedule and prepay for an appointment
  • Offers multiple types of appointments
  • Cancellation fees
Square looks and feels more professional than Booksy, while requiring a card on file - something Calendly cannot do. I like that they are affordable and clients enjoying scheduling through Square Appointments. Scheduling an appointment works every time. The integration with your services and your times are seamless for both the user and the client.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I use this software to book and manage appointments with clients and colleagues. This software is assisting me with calendar management, coordination, and scheduling a variety of meetings and tasks that I encounter on a daily basis. I use this tool for all meeting and appointment scheduling with my clients.
  • Very simple to use once set up
  • Seamless integration
  • Coordination
  • Glitchy. Frequent crashes where data is lost
  • Not a ton of customized features within an appointment
  • Takes a while to set up
Great for booking and managing appointments. This software is very user-friendly due to its simplicity. The interface is intuitive and easy to use for all ages. The only time this software may not be appropriate might be with someone who is managing their calendar manually and not using a software solution at all.
  • Ease of use in booking and managing appointments
  • Alignment
  • Management
  • Saves time/ phone calls/ emails managing appointments.
  • Ease of use
  • Cohesiveness
  • ProviderCloud and from QGenda (with Shift Admin)
Square Appointments is easier to use that other solutions from my experience. I find the user interface to be cleaner and more intuitive. I like the reminder features as well as suggested calendar blocks. It is helpful to have the option to show my time as free or busy, include when I am on vacation, and sick time.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Helps to manage appointments and other tasks seamlessly, with little to no effort. Keeps track of more than just appointments and helps you manage client base, inventory and more. Integrates well with some other 3rd party applications and works well with Squares payments. Excellent calendar integration with google and helps automate tasks and schedules/appointments with clients and colleagues very well.
  • Scheduling
  • Calendar automation
  • Client appointment handling
  • Customisation in the app is lacking
  • Better customer support when things go wrong
  • Connection to payments not very clear
Looking to automate and have something handle appointments with ease, then square appointments will suit you well. It brings various schedules, tasks and calendar appointments into one place and helps you keep on top of things. Can bring to your attention up and coming appointments, scheduling and meetings with out the need for checking through calendars and to do lists.
  • client handling
  • automation
  • Central Appointment features
  • Time saving
  • Helps to keep on top of client work
  • Professional
  • Navisite Productivity and Collaboration (Microsoft Office 365 and MDM)
Though office can offer a lot of appointment base tasks. Square appointments seem to help keep track, with a more direct approach. It helps to declutter integrations and information, that can often get missed and feel to convoluted. It's approach is more specific in handling appointment needs and scheduling. We would recommend it.
Microsoft 365 (formerly Office 365), Microsoft Visio, Atos Unify OpenScape Voice
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Our company didn't have a constant need for scheduling until we suddenly did. We needed to schedule 250-300 attorneys to come to our studio for professional portraits within a month's time for a project with the Bar Association. We used Square Appointments to contact and schedule the appointments (each about 15 minutes), and with a few exceptions, it worked well from our side and the attorneys' side.
  • Square had good interoperability with Google Calendar, so all of our calendars were in sync.
  • Square Appointments we easy to use for clients, and with a few Luddite exceptions, worked flawlessly.
  • Square Appointments made it easy to schedule appointments without having multiple email messages or play phone tag with anyone.
  • Some clients using older browsers and operating systems were unable to use Square Appointments.
If you have a client or customer base that requires appointments rather than walk-ins, Square Appointments is great. I can see this as useful for job interviewers, photographers, high-end hair salons, spas, masseuses, doctors' offices, dentists, and more. I actually would LOVE to see my doctor's office use Square Appointments to avoid the needless hold times and (hopefully) wait times on arrival.
  • Square Appointments enabled us to deal with a large number of clients in a much more rapid time frame than we would have done otherwise.
  • Square Appointments has empowered us to go after other large organizations' business for photography sessions.
The only support I used was the tutorials. They were good and I didn't need to contact a person for support. I learned everything I needed to from the tutorials, and when I ran into problems, I was able to find answers from what was provided.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Square Appointments as our boat rental reservation system. We are able to set up each boat as a different “staff member,” and set the cruise type and duration. Customers are able to see real-time availability for each of our boats and choose between them and their day and time.
  • Customer support
  • User interface
  • Analytics
  • Additional functionality: real-time availability calendar to customers
  • Not redirect away from our site to Square
  • Additional functionality: Ability for customers to add up sales when checking out
Square Appointments is great for booking boat rentals that have variable times. Square Appointments works for all of our needs.
  • Incredible ROI, with flat rate model vs competitors that charge a % per transaction
  • Increased efficiency
We have used another booking platform that is not listed here. We like the flat rate model and functionality of Square Appointments.
They are great. With the customer code you receive it gets you through the phone tree and taking to someone quickly and they have always been able to solve our issue over the phone or submit a ticket and get back to us.
Return to navigation