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Square Payroll

Square Payroll

Overview

What is Square Payroll?

Square Payroll is a payroll solution for hourly employees, from Square headquartered in San Francisco, California.

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Recent Reviews

TrustRadius Insights

Square Payroll is a versatile platform that caters to the needs of businesses across various sectors. Its primary use case lies in general …
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Popular Features

View all 7 features
  • Benefit plan administration (5)
    9.1
    91%
  • Pay calculation (6)
    8.9
    89%
  • Support for external payroll vendors (5)
    8.6
    86%
  • Direct deposit files (6)
    7.0
    70%
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Pricing

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N/A
Unavailable

What is Square Payroll?

Square Payroll is a payroll solution for hourly employees, from Square headquartered in San Francisco, California.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Features

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

7.8
Avg 8.1
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Product Details

What is Square Payroll?

Square Payroll Video

Short demo of Square Payroll's features

Square Payroll Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Square Payroll is a payroll solution for hourly employees, from Square headquartered in San Francisco, California.

Reviewers rate Benefit plan administration highest, with a score of 9.1.

The most common users of Square Payroll are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(11)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Square Payroll is a versatile platform that caters to the needs of businesses across various sectors. Its primary use case lies in general administration of employee payrolls, offering detailed information on taxes applied and facilitating tax deductions. Users have praised the software's ability to simplify payroll administration by effortlessly tracking employee hours, including overtime, and generating automated reports on total hours worked. This feature saves valuable time for businesses and streamlines the payroll process.

Small businesses particularly benefit from Square Payroll due to its simplicity and affordability. Being an ideal solution for managing salaries and contractors' payments, it ensures timely and accurate compensation for employees. The platform also assists in managing time cards, processing 1099s, and handling expense reimbursements. With Square Payroll, businesses can handle these essential tasks faster and with greater ease.

However, some users have reported difficulties during the setup process and expressed concerns about customer support. They have felt somewhat left on their own after purchasing the product. Despite these challenges, Square Payroll remains recommended to existing users of Square POS and online payment solutions, as well as those seeking a new payments or online commerce solution.

Automated Tax Filing: Several users have praised Square's automated tax filing feature, noting that it saves them time and effort. They appreciate how the software generates detailed payroll reports and automatically applies configured taxes, eliminating the need for manual deductions.

Efficient Support Team: Many reviewers have been impressed with Square's support team, describing them as efficient and responsive. Users mention receiving immediate assistance through live chat, particularly when it comes to questions about payroll configuration.

User-Friendly Interface: Square's interface has been commended by multiple users for its ease of use, especially for new users. They find the reports helpful and appreciate the ability to track hours accurately.

Cons:

  1. Limited downloading and exporting options: Some users find it frustrating that Square does not allow them to download and export payroll reports, as all reports are viewable online but cannot be downloaded.
  2. Lack of automation in payments: Users express frustration with the lack of automation in Square's payroll payments, as they have to manually make payments instead of being able to schedule or automate them.
  3. Poor customer service and communication: Users criticize Square for its lack of a dedicated customer service department for failed payroll tax withdrawals, claiming they receive no answers or explanations when issues occur. Additionally, some users find it difficult to get support from both the payroll customer service and account services teams.

Users highly recommend Square Payroll for businesses with remote workers and suggest downloading the app for easier use. They also mention that Square Payroll is easy to navigate and user-friendly, making it a great option to consider. Users recommend trying Square Payroll to see if it aligns with your company's specific needs. Additionally, they emphasize that Square Payroll is a simple and affordable payroll solution, although it may not offer all the advanced features found in other payroll companies.

Attribute Ratings

Reviews

(1-8 of 8)
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Score 6 out of 10
Vetted Review
Verified User
Incentivized
I would say that Square Payroll is perfect for companies that don't exceed 100 employees. The multistate payroll system allows for us to be able to handle business with ease when we go do work in Mississippi or Arkansas. The multiple payout options are great for our particular business. We might deal with a multimillion dollar contract one day and a $120 order the next.
Score 1 out of 10
Vetted Review
Verified User
I would not recommend Square to anyone. The fact that they have not corrected numerous complaints like mine is borderline unethical. [I feel] this is due to the potential consequences of their customer-unfriendly policies, i.e. a business folding because they retain your funds for 90 days or employees quitting because they can't get paid for 2 months.
Sasha Brito | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Square is an amazing platform to have total control over the payroll of all the employees of a company or a specific sector. This platform has a very good functionality to collect exact information on how long each employee works, that is one of its most outstanding characteristics, because it monitors work schedules and overtime and generates detailed reports on the work time of each employee. Square does not allow to schedule payments, that is one of the main problems, however, I consider that it is a very good option for small and medium-sized companies that are looking for a way to have more exact administrative control over the working hours of all their employees. It is a software that works in the cloud, so all the work information that is collected will remain safe without any risk of loss.
Elizabeth Pampalone | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I recommend it to all my clients who like to keep their money and payments under their purview. This also allows you to assign roles for others so you can have someone help you manage and run payroll.
JoAnna Cohen | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Honestly, I feel that Square payroll is well suited for most sized small to medium businesses. The option to pay both W-2 employees and 1099 contractors is very flexible. At only $5 additional per employee, it scales well. And all of the appropriate forms are filed for you, so there's no need for an expensive accounting firm. One thing that could improve is the explanation of what to expect at the forefront of implementing W-2 employees. Many employers may not understand how the process will affect them money-wise when it comes to paying the taxes, etc. It may scare them off from using a W-2 instead of 1099, which have very different impacts on the employee's tax situation as well.
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