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Square Payroll

Square Payroll

Overview

What is Square Payroll?

Square Payroll is a payroll solution for hourly employees, from Square headquartered in San Francisco, California.

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Recent Reviews

TrustRadius Insights

Square Payroll is a versatile platform that caters to the needs of businesses across various sectors. Its primary use case lies in general …
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Popular Features

View all 7 features
  • Benefit plan administration (5)
    9.1
    91%
  • Pay calculation (6)
    8.9
    89%
  • Support for external payroll vendors (5)
    8.6
    86%
  • Direct deposit files (6)
    7.0
    70%
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Pricing

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N/A
Unavailable

What is Square Payroll?

Square Payroll is a payroll solution for hourly employees, from Square headquartered in San Francisco, California.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

What is Gusto?

Gusto offers payroll, benefits and compliance capabilities. Gusto is scaled for small to mid-sized businesses, and emphasizes an easy to use interface.

What is Oracle Fusion Cloud HCM?

Oracle Fusion Cloud HCM, or Oracle Taleo, is a cloud HCM solution with Talent Management solutions. Its talent management solution includes Recruiting, Onboarding, Learning, Career Development, Opportunity Marketplace, Performance Management, Compensation, Succession Planning, etc.

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Features

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

7.8
Avg 8.1
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Product Details

What is Square Payroll?

Square Payroll Video

Short demo of Square Payroll's features

Square Payroll Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Square Payroll is a payroll solution for hourly employees, from Square headquartered in San Francisco, California.

Reviewers rate Benefit plan administration highest, with a score of 9.1.

The most common users of Square Payroll are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(11)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Square Payroll is a versatile platform that caters to the needs of businesses across various sectors. Its primary use case lies in general administration of employee payrolls, offering detailed information on taxes applied and facilitating tax deductions. Users have praised the software's ability to simplify payroll administration by effortlessly tracking employee hours, including overtime, and generating automated reports on total hours worked. This feature saves valuable time for businesses and streamlines the payroll process.

Small businesses particularly benefit from Square Payroll due to its simplicity and affordability. Being an ideal solution for managing salaries and contractors' payments, it ensures timely and accurate compensation for employees. The platform also assists in managing time cards, processing 1099s, and handling expense reimbursements. With Square Payroll, businesses can handle these essential tasks faster and with greater ease.

However, some users have reported difficulties during the setup process and expressed concerns about customer support. They have felt somewhat left on their own after purchasing the product. Despite these challenges, Square Payroll remains recommended to existing users of Square POS and online payment solutions, as well as those seeking a new payments or online commerce solution.

Automated Tax Filing: Several users have praised Square's automated tax filing feature, noting that it saves them time and effort. They appreciate how the software generates detailed payroll reports and automatically applies configured taxes, eliminating the need for manual deductions.

Efficient Support Team: Many reviewers have been impressed with Square's support team, describing them as efficient and responsive. Users mention receiving immediate assistance through live chat, particularly when it comes to questions about payroll configuration.

User-Friendly Interface: Square's interface has been commended by multiple users for its ease of use, especially for new users. They find the reports helpful and appreciate the ability to track hours accurately.

Cons:

  1. Limited downloading and exporting options: Some users find it frustrating that Square does not allow them to download and export payroll reports, as all reports are viewable online but cannot be downloaded.
  2. Lack of automation in payments: Users express frustration with the lack of automation in Square's payroll payments, as they have to manually make payments instead of being able to schedule or automate them.
  3. Poor customer service and communication: Users criticize Square for its lack of a dedicated customer service department for failed payroll tax withdrawals, claiming they receive no answers or explanations when issues occur. Additionally, some users find it difficult to get support from both the payroll customer service and account services teams.

Users highly recommend Square Payroll for businesses with remote workers and suggest downloading the app for easier use. They also mention that Square Payroll is easy to navigate and user-friendly, making it a great option to consider. Users recommend trying Square Payroll to see if it aligns with your company's specific needs. Additionally, they emphasize that Square Payroll is a simple and affordable payroll solution, although it may not offer all the advanced features found in other payroll companies.

Attribute Ratings

Reviews

(1-4 of 4)
Companies can't remove reviews or game the system. Here's why
September 23, 2021

Phenomenal Payroll Software

Alan Bloxham | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Square Payroll is used as the payroll across the organization. It's a simple software that comes at an affordable price. It's ideal for small businesses.
  • Simple to process payroll
  • W2s and 1099s
  • Workers Compensation
  • Square POS system is almost necessary.
When you need to input tips and/or commission from an outside source, it can be time-consuming if you didn't use the square point of sale. Outside of those circumstances, Square Payroll is the best option for a small business.
Payroll Management (7)
97.14285714285714%
9.7
Pay calculation
100%
10.0
Support for external payroll vendors
100%
10.0
Off-cycle/On-Demand payment
100%
10.0
Benefit plan administration
100%
10.0
Direct deposit files
100%
10.0
Salary revision and increment management
100%
10.0
Reimbursement management
80%
8.0
  • Square Payroll has dramatically reduced the time it takes to process payroll.
  • We could have a faster payroll with the Square POS integration for commission, but that is not something we've implemented yet.
ADP is much too expensive. Gusto was great for us but we found Square Payroll to be more cost effective, though the difference is not very much.
Element, Slack, Upwork, Harvest, Adobe PhotoShop, ClickUp
Score 6 out of 10
Vetted Review
Verified User
Incentivized
We implemented Square Payroll last year. Our company got new ownership the year before and the new owner was wanting to make some changes to our HR and Accounting department. Get them more in the 21st century. It allows us to handle our payroll faster and simpler than ever before.
  • Tracking Hours
  • Great Customer Support
  • Taxes, W2s, 1099s are much easier now
  • It's a bit pricey for larger companies at $5 per person paid per month.
  • Has a bit of a learning curve that seems steeper than necessary
  • reports can be confusing at first
I would say that Square Payroll is perfect for companies that don't exceed 100 employees. The multistate payroll system allows for us to be able to handle business with ease when we go do work in Mississippi or Arkansas. The multiple payout options are great for our particular business. We might deal with a multimillion dollar contract one day and a $120 order the next.
Payroll Management (7)
75.71428571428571%
7.6
Pay calculation
70%
7.0
Support for external payroll vendors
70%
7.0
Off-cycle/On-Demand payment
70%
7.0
Benefit plan administration
80%
8.0
Direct deposit files
90%
9.0
Salary revision and increment management
80%
8.0
Reimbursement management
70%
7.0
  • Cut down on payroll time
  • took longer to implement than we would have liked
  • ROI will probably be somewhere around 18-24 months
We used Quickbooks for a long time. Our payroll/HR person for the past 20+ years retired around the time our company was sold and bought. Her replacement had experience in using Square Payroll. We gave it a shot and liked it. We went live rather quickly and it did take some time to get fully implemented but it's been pretty smooth. It seems to do everything that Quickbooks can do but it seems to be better suited for today's fast-paced environment.
Sasha Brito | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Square is one of the most important leading solutions in our company. Square is currently being used in all sectors of our company, in order to provide us with a general administration of all the payrolls of each of the employees, with detailed information on the taxes applied and the deductions that must be made in each employee. Square is being used in our sector of Marketing, Sales, Finance, Human Resources, IT and other areas.

The main benefits that Square has given us is that it has allowed us to have a much more general and complete control of all the company's payroll, this platform provides us with the administration of the payment of each employee, we can make the payroll through this software and we can make deductions for federal, state and local taxes. Square allows me to track the hours each employee has worked, including overtime, and generates automated reports on the total hours each employee has worked. Undoubtedly, this automation has allowed me to have a much easier payroll administration.

  • Automating declared taxes is one of Square's most outstanding features. When a detailed report on the payroll of each employee is generated, the software takes care of automatically applying the taxes previously configured, which means that there is no need to make a manual deduction for each payroll.
  • The Support team has been one of the most impactful things in a positive way. Square has given me pretty efficient user support. When we started to use Square in our Marketing sector, I had several questions about the configuration of payroll, and the support of this platform answered all my questions immediately, in a live chat.
  • Square gives all of my employees and me complete control over time worked, time off, and overtime. Square provides a user panel where a constant monitoring of the work that each employee does is carried out, in order to collect the exact work time and be able to generate the payroll report.
  • Downloading payroll reports is one of Square's biggest problems. This platform works online, and all payroll reports can be viewed online but there is no way to download those reports to export them.
  • Square payments are not automated. When the reports corresponding to each payroll are generated, I must access the Square platform to be able to make the payroll payment manually and that my employees can receive the money in the next few hours in their bank account. This platform does not allow me to schedule payments.
Square is an amazing platform to have total control over the payroll of all the employees of a company or a specific sector. This platform has a very good functionality to collect exact information on how long each employee works, that is one of its most outstanding characteristics, because it monitors work schedules and overtime and generates detailed reports on the work time of each employee. Square does not allow to schedule payments, that is one of the main problems, however, I consider that it is a very good option for small and medium-sized companies that are looking for a way to have more exact administrative control over the working hours of all their employees. It is a software that works in the cloud, so all the work information that is collected will remain safe without any risk of loss.
Payroll Management (7)
95.71428571428571%
9.6
Pay calculation
100%
10.0
Support for external payroll vendors
90%
9.0
Off-cycle/On-Demand payment
100%
10.0
Benefit plan administration
100%
10.0
Direct deposit files
100%
10.0
Salary revision and increment management
80%
8.0
Reimbursement management
100%
10.0
  • Our employees can get their payroll payments faster. Previously, we took longer to make payments due to all the paperwork that needed to be done to know each employee's working time.
  • We have managed to know the effectiveness of each employee and the work time that each one has dedicated. Square collects the working hours of each employee so that we can know which employee is standing out the most and which employee is working the least, so we can keep track of potential employees and talent in the company.
  • We have saved time creating payroll reports. Payroll reports in Square are generated automatically.
We have tested the QuickBooks Online platform. Before using Square, we tried QuickBooks, but the experience we had was not to our liking. QuickBooks Online is a much more complicated platform to use, the interface is much larger and has complexity in the configuration of the collection of hours of work of the employees. In addition, QuickBooks technical support does not respond in time to users' doubts, on several occasions we had several doubts about the operation of the platform and the response was too late and inconsistent. We decided to use Square Payroll because it offered us a much more accessible UI, a simpler but more precise interface for what we needed in our company, to be able to make payroll payments and make detailed reports on the workers.
JoAnna Cohen | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
When setting up e-commerce platforms and retail payment platforms, Square payroll is an integral part of the whole package offered by Square that allows me to deploy solutions for small businesses very quickly. We recommend it to our current users of Square POS and online payments users, as well as recommend it as a benefit for users looking for a new payments/online commerce solution. It's low cost and easy to understand, making it a hard to beat solution.
  • 1099 contractor payments are easy, and they provide you with the IRS filing as part of the service.
  • Direct deposit/debit from your already connected account to the employee.
  • Reporting and management features are simple yet inclusive.
  • Low cost compared to alternative solutions.
  • More reporting options online. Downloading export is cumbersome.
  • Speedier deposits. 4 day turn around is a problem sometimes.
  • Improve W-2 process, explanations.
Honestly, I feel that Square payroll is well suited for most sized small to medium businesses. The option to pay both W-2 employees and 1099 contractors is very flexible. At only $5 additional per employee, it scales well. And all of the appropriate forms are filed for you, so there's no need for an expensive accounting firm. One thing that could improve is the explanation of what to expect at the forefront of implementing W-2 employees. Many employers may not understand how the process will affect them money-wise when it comes to paying the taxes, etc. It may scare them off from using a W-2 instead of 1099, which have very different impacts on the employee's tax situation as well.
  • Lessened accounting fees.
  • Improved payroll process. Reliability.
  • Adds the the overall ROI of using Square.
  • ADP and QuickBooks Payroll
Cheaper and easier to implement Square payroll versus the competition. Accessible to the small business. Doesn't have a learning curve. Quick deployment to usage/adoption. The other options don't compare when looked at feature for feature vs. price.
  • The pay function is very easy. You select the employee from a list, you pick the pay period and pay. You can do more than one at a time and batch them which is great.
  • Setup is fairly quick and painless. You can choose direct debit from the account you already have set-up in Square or you can choose to send paper checks as well.
  • Your employees get a log in to see their paystubs which are automatically generated. No more manual printing!
  • While not difficult, setting up the initial w-2 payments can be a bit daunting. Understanding the taxes is the big one.
  • Downloaded reporting could be better.
No
It could use a mobile-friendly interface. Other than that it's a simple layout and non-cluttered which allows you to get done what you need to get done. No unnecessary dodads or distractions.
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