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Square POS

Square POS

Overview

What is Square POS?

Square POS is a point-of-sale software solution with features such as accept credit cards with your iPhone, Android, and iPad along with the flexibility to accept credit card payments anywhere, from Square headquartered in San Francisco, California.

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Recent Reviews

TrustRadius Insights

Square POS has proven to be an invaluable tool for a wide range of businesses and organizations. Users rely on Square POS to handle …
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TrustRadius Insights
TrustRadius Insights

Easy to Use

9 out of 10
March 29, 2022
Incentivized
Square POS is used when we are taking orders from someone directly, in person. It solves the problem of needing a payment system to accept …
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Easy to use system

8 out of 10
March 24, 2022
Incentivized
Square POS is used for Company fundraising events and physical store sales. In addition Square is used for invoicing for other services to …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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Each Transaction

2.6% + $0.10

On Premise
per transaction

Square Reader for magstripe

$10

On Premise
per each additional reader; first reader free

Square Stand for contactless and chip

$16

On Premise
per month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is Square POS?

Square POS Video

The TrustRadius team goes over some of the best free POS software and services, which includes Square POS.

Square POS Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsMac
Mobile ApplicationNo

Frequently Asked Questions

Square POS is a point-of-sale software solution with features such as accept credit cards with your iPhone, Android, and iPad along with the flexibility to accept credit card payments anywhere, from Square headquartered in San Francisco, California.

Reviewers rate Usability highest, with a score of 9.6.

The most common users of Square POS are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(90)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Square POS has proven to be an invaluable tool for a wide range of businesses and organizations. Users rely on Square POS to handle transactions on the go, whether it's at festivals, events, or remote locations. It has simplified the process of accepting payments and making sales at various venues such as cash bars, concerts, weddings, and sporting events. The reliability and convenience of Square POS have made it a preferred choice for on-site payments.

Additionally, Square POS has been utilized by digital marketing agencies for charging clients, saving card information, and authorizing monthly payments. Retail businesses find it beneficial for accepting credit card payments, tracking sales and inventory, and issuing receipts. Independent stylists and makeup artists have also found value in Square POS for appointments, invoicing, inventory management, and sales.

Organizations and departments use Square POS for events, fairs, and merchandise fees. With its intuitive customer database and marketing strategies, Square POS helps analyze store traffic, manage inventory, and improve bookkeeping and accounting tasks. Moreover, Square POS is being used for online credit card payments on e-commerce sites as well as in-person sales using the Square reader for iPhones.

Business owners from various industries appreciate the ease of processing payments, availability of data for reporting and tax accounting, and the user-friendly interface of Square POS. Whether it's selling clothing and branded merchandise or collecting dues for organizations, users have found that Square POS streamlines their transactions, manages inventory effectively, and generates comprehensive reports. Additionally, Square POS caters to therapists collecting credit card payments easily without delays while providing a secure solution for fundraising events.

Clean and Intuitive Interface: Many users have praised Square POS for its clean and intuitive interface, stating that it is easy to use and navigate. Customers appreciate the simplicity of the user interface, which is clearly laid out and familiar to anyone with experience using smartphones, computers, or tablets.

Real-Time Sales Tracking: Numerous reviewers have found Square POS's real-time updates on tickets sold and revenue made to be invaluable. This feature allows businesses to easily track their sales performance and analyze their business metrics. Users appreciate having up-to-date information at their fingertips, enabling them to make informed decisions about their operations.

Customizable Options: Several customers have expressed appreciation for the variety of customizable options offered by Square POS. They like being able to tailor the system to their specific needs and business requirements. This flexibility allows them to adapt the software to their unique business models, making it a versatile solution for different types of businesses.

Clunky hardware design: Some users have found the hardware of Square POS to be clunky, particularly the chip reader when paired with phones. This has led to difficulties in using the device effectively and may impact the overall user experience.

Limited sales reporting flexibility: The software lacks flexible categorization in sales reports, making it challenging for users to drill down into their data and gain specific insights. Users have expressed frustration with this limitation as it hinders their ability to analyze sales performance thoroughly.

Inconvenient access to sales summaries: Users have reported difficulty accessing sales summaries on the phone app and are required to download an additional app, Square Dashboard, which adds an extra step and can cause inconvenience. This issue has been mentioned by several reviewers and may disrupt the seamless workflow for some users.

Attribute Ratings

Reviews

(1-25 of 58)
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March 29, 2022

Easy to Use

Verified User
Employee in Other
Consumer Goods Company, 1-10 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Square POS is most well suited when you will be in one spot - aka a store or a semi-permanent vendor spot - as opposed to when you are on the go or at a one-time event (for this, the piece that plugs into your phone is best suited). It's good for places with high traffic or not a lot of traffic.
March 29, 2022

Square POS is worth the hype

Sura Hart | TrustRadius Reviewer
Sura Hart
Advisor
The Ivy Plus Society (Events Services, 1-10 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Square POS is by far the easiest POS software to use at events and train additional team members on - even with temporary or first-time employees. It's easy to see how each event is doing in live time. It gives the event manager a real-time view of revenue earned. Its really easy to create/manage/delete users to keep the platform secure.
March 27, 2022

Best platform for processing payments!

Verified User
Partner in Corporate
Marketing & Advertising Company, 1-10 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
This is the best platform to use for credit card processing. We have used another company and this is a fraction of the cost. This was such a good decision for our company to switch to Square POS. We do wish the fees were a bit lower. They should offer less fees to companies that have used them for multiple years.
March 25, 2022

Square POS is GREAT for the business!!

Verified User
Team Lead in Other
Professional Training & Coaching Company, 11-50 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Square POS was very well suited when we held our Nationals Send-Off and needed to allow attendees a quick way to pay at the door. The app allowed us to create an item line named "Send-Off Ticket" that each attendee was charged as they entered into the event. At the end of the event, I was able to track all transactions, as well as see the final breakdown of what we sold and how much we sold. It was not only convenient to use but user-friendly for our volunteers. The volunteers learned the app in a very quick timely manner.

I love that Square POS tracks payments and includes hardware. From a business standpoint, it is safer to accept credit card charges from Square than to allow my volunteers to accept cash.
March 24, 2022

Square POS - easy, reliable, cost effective

Misty Kearns | TrustRadius Reviewer
Misty Kearns
Owner
CEO of Me & Direct Selling CEO (Professional Training & Coaching, 1-10 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Square POS is great for small businesses, brick and mortar places or those who do vendor or pop up events or on location events. It is simple to set up, small and easy to take with you for different events or when you travel, it is easy to use for the customers as well and offers many features and benefits and is also affordable so it's great for small business owners.
March 24, 2022

Perfect compact portable POS

Samantha Forbes | TrustRadius Reviewer
Samantha Forbes
Executive Assistant Office Manager
Moakler Wealth Management Inc. (Financial Services, 1-10 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
I would say if you are selling alot of items then invest in one of the POS readers above the free one. I just find that when I use the phone one, it can be a pain with not connecting properly so swiping or using it for more than a few sales I think would really be a pain. Now that I say that, I just got a Samsung S21 Ultra. They do not have an aux port so I can't use the phone one at all now. I haven't used it in a while as I use the 'Square Reader for contactless and chip and PIN'.
March 24, 2022

POS Solutions for Accepting and Recording Payments

DR. RAKESH TRIPATHI | TrustRadius Reviewer
DR. RAKESH TRIPATHI
Head - Department of English & Foreign Languages
Sri Sri University (Education Management, 201-500 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Suitable scenarios where the use of Square POS is well suited:
- Recording cash payments on the go or at a fixed place.
- Accepting credit card/debit card payments.
- Selling products and services through the Square POS app.
March 24, 2022

Easy to use system

Verified User
Manager in Finance and Accounting
Education Management Company, 51-200 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Square is used well for company events. We use the terminals and card readers during our company fundraising events. In addition we use it for our physical store.

I have not used it for charitable contributions if it is even possible.
March 24, 2022

Easy to use tool for every business owner!

Mithil Patel | TrustRadius Reviewer
Mithil Patel
Digital Marketing
Welcomemat (Consumer Services, 11-50 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Square POS is by far the easiest system I have used and stands out amongst all the tech at my store. I definitely would recommend using this easy-to-use device and integration management system for its user experience and integrations to manage other business challenges. It is most suited for physical stores and not that beneficial for hybrid stores with lesser volume in my opinion.
March 23, 2022

Great Middle Ground POS System!

Heide Rembold | TrustRadius Reviewer
Heide Rembold
Founder
Juniper Consulting (Marketing & Advertising, 1-10 employees)
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Square was absolutely fantastic when I first started using it. Easy to set up, use, changing settings, and the like. It has evolved over the years, almost too much, to an insane amount of options, apps, settings, et cetera. I would like to see options for just utilizing specific parts, such as invoices, versus the entire system being set up for daily sales. It makes the tracking side of things a little wonky when you only send 2-5 invoices/month for larger projects. Overall, I like that it’s familiar to me, which is why I continue to use it.
March 23, 2022

Great for any small business.

Darrell Canty | TrustRadius Reviewer
Darrell Canty
Freelance SEO Analyst, Web Designer, Lead Generator
Freelance (Marketing & Advertising, 5001-10,000 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Square is great for any small business in this day and age your business will need to take debit or credit to be successful and square allows you to do that with ease of use and square works great with any business size. Square also has a great for keeping track of orders and receipts.
March 23, 2022

Square POS is THE POS for most small businesses, and there's no competition.

Bobby Greenawalt | TrustRadius Reviewer
Bobby Greenawalt
Founder & President
Beverage Management (Food & Beverages, 51-200 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Square POS is well suited for any retail establishment where money or credit will be exchanging hands. They are also incredibly great at online e-commerce, restaurant management, salon management, invoice & contract management, etc. Square POS may not be the best suited as a payment gateway, but they just launched that, so it may get better as time goes on.
March 21, 2022

Do Your Homework: Lower rates and fees are out there, but this may still be a good fit for your business.

Verified User
Project Manager in Other
Construction Company, 11-50 employees
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
It seems like a pretty good system. Absolutely shop around though. We currently are using a different system that may not be as flashy or recognized by the public, but do those things really matter when you're saving thousands of dollars a year on transaction fees and charge rates? Not to us. If you are unable to find better rates for your business, then sure, I think you could be happy with this system. But goodness, please do your homework first.
November 23, 2021

Square POS Review

Verified User
Administrative Assistant in Other
Non-profit Organization Management Company, 11-50 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Square POS is great for events in which you will have multiple in-person transactions and need to quickly get all your customers checked out. This is especially useful when you might not have time to track all the sales being made, as Square will do that for you and offer a customized report to summarize.
May 23, 2021

Square POS Offers an Excellent POS for Small Business Retail and Service Industry Users

Verified User
Executive in Corporate
Food & Beverages Company, 11-50 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Square is well suited to retail uses and mobile uses. Restaurant and food users with a multitude of options may find Square less useful. Overall, Square's flexibility and ease of use and updating makes Square a good option for many different types of retail and service industry users.
October 07, 2020

Is SquarePOS a flexible solution for different industries?

Nathan Sichilongo | TrustRadius Reviewer
Nathan Sichilongo
Regional Manager
Natina Consulting (Consumer Services, 11-50 employees)
Score 5 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
I would recommend it for small businesses those that sell physical products and collecting payments easily. This is where Square POS shines. It is in the services industry that Square lacks greatly because it is not modular to the needs of those who provide different services. If there was modularity say the way Woocommerce for Wordpress is set up, then Square POS would be a winner but at the moment modularity is limited. I think there are other free solutions that people can look at that can cater to those industries.
September 22, 2020

A great POS system for small to medium businesses that simple to use

Ryan Connolly | TrustRadius Reviewer
Ryan Connolly
President
Red Ape Media (Design, 1-10 employees)
Score 10 out of 10
Vetted Review
Verified User
Likelihood to Recommend
Any small to medium business looking for a simple POS solution thats quick and easy to setup would do well choosing Square. Its very easy for any one to get set up with. I would say it's less appropriate as you grow as the credit card processing rates are not the greatest.
September 21, 2020

A square deal (pun intended)

Kristi R-C, CTS, CQT | TrustRadius Reviewer
Kristi R-C, CTS, CQT
Electrician/Props/Wardrobe/Makeup Artist/Wigs
IATSE (Performing Arts, 11-50 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Anytime someone needs an easy way to be able to take payments and then have that information available for tax and accounting needs. The fact that it is an interface with a cell phone for immediate payments is a big plus. Fees are quite affordable and the learning curve is quick, and not steep.
September 21, 2020

Square POS: Pretty much the best option going for small scale, flexible POS

Nathan Bowman | TrustRadius Reviewer
Nathan Bowman
Owner
Nathan Kentucky Music (Entertainment, 1-10 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
I think that Square POS is pretty much the best thing going in terms of short term, pop up sales, or event marketing type situations. If you need to process payments quickly, assure customers that their data is being handled appropriately, and find a way to move your merchandise, Square is pretty great. I wouldn't think it would be as appropriate for a larger retailer—anything where you're handling hundreds of transactions at a time, or a day, I would look for something a little less 'start-upy'— if that makes sense.

But for my use case, as an entertainment professional, where I'm frequently handling 20-50 transactions an evening, moving locations rapidly, and needing to be able to grab analytic data without resorting to a pen and paper—square is pretty much perfect.
September 20, 2020

Square POS has made my life easier!

Jamaal Dickerson | TrustRadius Reviewer
Jamaal Dickerson
Certified Personal Trainer
Brick Bodies Fitness Services, Inc. (Health, Wellness and Fitness, 501-1000 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Square has made it easier for organizations to make sales and keep track of items. The best part for me is how easy it is to transport from one location to another. You are never stuck behind a register!
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