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Acuity Scheduling, a Squarespace company

Acuity Scheduling, a Squarespace company

Overview

What is Acuity Scheduling, a Squarespace company?

Acuity Scheduling is an appointment management platform developed by the company of the same name in New York and acquired by Squarespace in 2019.

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Learn from top reviewers

A lifesaver for my business!

Rating: 10 out of 10
January 2, 2025
IncentivizedVetted ReviewVerified User
I use Acuity Scheduling to manage all of my 1-1 client meetings, consultations and podcast recordings. Before using Acuity, I was having to go back and forth with clients and ...
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Caitlin Sloan
Professional - Other
Founder & CEO
The Brainy Ballerina
Acuity Scheduling, a Squarespace company3 years of experience

Acuity User Review

Rating: 10 out of 10
December 18, 2024
IncentivizedVetted ReviewVerified User
We use it daily for scheduling clients and workflow for our seamstresses. Helping manage time wisely without overbooking our schedule which happened a lot more often then befo...
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Verified user
Account Manager
Acuity Scheduling, a Squarespace company4 years of experience

Leave it to this system to remove the complexities and archaic nature of back-and-forth human scheduling

Rating: 9 out of 10
May 26, 2022
IncentivizedVetted ReviewVerified User
My main use for Acuity is for easy and direct scheduling of clients through our Squarespace websites. The two-way calendar link with the iPhone calendar is the most helpful pa...
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Chelsea Crow-Fuentes
Partner - Other
Co-Founder/Owner/Therapist/Supervisor
Fuentes Marriage and Family Therapy Practices, Inc.
Acuity Scheduling, a Squarespace company5 years of experience

Almost Perfect

Rating: 8 out of 10
November 30, 2021
IncentivizedVetted ReviewVerified User
I use Acuity Scheduling, a Squarespace company, to allow prospects, clients, and colleagues to schedule appointments with me without the back and forth of both of us searching...
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Cheri Merz
Director - Other
Owner/Coach
Metaprosperity LLC
Acuity Scheduling, a Squarespace company1 year of experience

Perfect for online businesses!

Rating: 9 out of 10
October 22, 2021
IncentivizedVetted ReviewVerified User
I use Acuity to book my clients into my calendar for coaching calls and prospective clients for sales calls. I also use it to promote workshops and group calls. I set up clien...
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Lauren Ashley
Executive - Other
Coach, Founder & Program Developer
Lauren Ashley Consulting
Acuity Scheduling, a Squarespace company4 years of experience
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Pricing

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Emerging

$14

Cloud
per month

Growing

$23

Cloud
per month

Powerhouse

$45

Cloud
per month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is Acuity Scheduling, a Squarespace company?

Acuity Scheduling, a Squarespace company Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Acuity Scheduling is an appointment management platform developed by the company of the same name in New York and acquired by Squarespace in 2019.

Reviewers rate Support Rating highest, with a score of 9.7.

The most common users of Acuity Scheduling, a Squarespace company are from Small Businesses (1-50 employees).
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Comparisons

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Reviews From Top Reviewers

View all reviews
(1-5 of 48)

Actualize Scheduling Bliss with Acuity Scheduling

Rating: 8 out of 10
Incentivized
May 28, 2019
JV
Joshua VanMeter
Digital Marketing Director
Max Effect Marketing (Marketing and Advertising, 11-50 employees)
Vetted Review
Verified User
Acuity Scheduling, a Squarespace company
1 year of experience
View profile
Use Cases and Deployment Scope
We are utilizing Acuity to manage client consultation times for a variety of health and wellness clients across the entire nation. It solves multiple challenges involved in developing, deploying and managing the backend for dozens of calendars - we can manage everything with one master login, while at the same time giving clients access to only their own information. We save dozens of man hours every week with this tool.
Pros
  • Calendar management for multiple clients across multiple locations and time zones.
  • Easy user management and calendar security features that meet client business objectives.
  • Effective and efficient booking interface that doesn't get bogged down with extraneous features.
Cons
  • Initial setup of the account takes quite a bit of time, and multiple menus, though new client accounts are much quicker
  • If you're the account admin, you generally receive an email for EVERY single booked, rescheduled or cancelled appointment - unless you turn off ALL email notifications. It would be nice to have much better notification management tools.
  • Booking page and email notification styling is very basic - it would be amazing to have more template options.
Likelihood to Recommend
Acuity Scheduling is very useful for a wide variety of appointment-based businesses in a variety of industries. For our healthcare clients, we've found it to be one of the best, providing a flexible but effective toolset that can be configured to meet your business' needs, while not getting overly bogged down with options.

Acuity Scheduling Review

Rating: 10 out of 10
Incentivized
December 07, 2019
KP
Kathy Pierre
CEO (Chief Executive Officer)
Skin Champagne (Consumer Goods, 1-10 employees)
Vetted Review
Verified User
Acuity Scheduling, a Squarespace company
1 year of experience
Use Cases and Deployment Scope
Our business currently uses Acuity Scheduling to schedule clients for our spa service division.
Pros
  • Acuity Scheduling is a very easy platform to set-up.
  • Acuity Scheduling allows you to customize the layout of the scheduling page and add as many services that you have available.
  • Acuity Scheduling also allows you to customize your email communication with clients.
  • Acuity Scheduling allows you to set up your system to require credit cards to minimize no call no shows.
Cons
  • The only area where I feel Acuity Scheduling could improve is when it comes to additional services. Clients are not able to schedule multiple services under 1 appointment. In order for that to be accomplished, I have to create add on's for all the additional services which can be very time consuming.
Likelihood to Recommend
Acuity Scheduling is well-suited for any service-based industry that is looking to be more automated.

Acuity Scheduling Review

Rating: 8 out of 10
Incentivized
December 07, 2018
Verified User
Professional in Professional Services
Professional Training & Coaching Company, 1-10 employees
Vetted Review
Verified User
Acuity Scheduling, a Squarespace company
2 years of experience
Use Cases and Deployment Scope
I use Acuity Scheduling to schedule clients for coaching and to meeting with potential clients.
Pros
  • Integrates with my online calendar.
  • Reminds clients of meeting so there are not missed meetings.
  • Makes updates to its software that are helpful.
Cons
  • Integrate payments with waveapps.com .
  • Linking Acuity Scheduling to iCloud calendar - I have had difficulty with that.
Likelihood to Recommend
Acuity Scheduling is well-suited to allow clients to schedule appointments and meetings when it is convenient for them, as it eliminates the back and forth of emails.It is most suited for those who have structured days.
Last minute scheduling is limited - and if you have a very flexible calendar, it might not work as well.

Acuity Scheduling review

Rating: 9 out of 10
Incentivized
October 07, 2021
RW
Russell Westcott
Owner
Russell Westcott Consulting Inc. (Real Estate, 1-10 employees)
Vetted Review
Verified User
Acuity Scheduling, a Squarespace company
5 years of experience
View profile
Use Cases and Deployment Scope
Acuity Scheduling is a key tool I use on a daily basis. It is an integral part of my sales, marketing, Podcasting and consultation process. I use this to to save my time from having to go back and forth with clients... it just works flawlessly every time.
Pros
  • Seamless tech stack integrations.
  • Saves my time, no more back and forth.
  • Automation and reminders.
Cons
  • The editor needs to be freshened up.
  • The text reminder interface is a bit confusing.
Likelihood to Recommend
This is a perfect solution for anyone that needs to book appointments and wants to save their time. It seamlessly works with all my tech.

Acuity Scheduling is Scheduling Software that Grows with You!

Rating: 10 out of 10
Incentivized
September 13, 2021
SM
Sarah Martin
Owner
Dignified Hedonist (Health, Wellness and Fitness, 1-10 employees)
Vetted Review
Verified User
Acuity Scheduling, a Squarespace company
3 years of experience
Use Cases and Deployment Scope
Acuity Scheduling solves a very common business problem for us - scheduling in prospect calls and consulting sessions while avoiding constant back and forth. We serve clients all over the world, which means we are working across time zones. Acuity Scheduling makes that easy to manage and prevents the errors that can come when manually calculating time. Acuity Scheduling is a key piece of software in our business and makes life so much easier.
Pros
  • Scheduling across time zones
  • Confirmations and reminders
  • Easy rescheduling and cancellation
  • Calendar integrations
  • Custom rules for different appointment types
  • Seamless payment collection
Cons
  • Visual customization options are limited
  • Some of the interface is not intuitive
  • Lack of ability to set defaults for certain integrations (like Zoom) meaning you can wind up forgetting to toggle certain features on and off
Likelihood to Recommend
Acuity Scheduling is a great option for service based businesses where hopping on calls is a core part of your sales and service delivery. Consultants, coaches, contractors and more can benefit from the easy scheduling features Acuity Scheduling offers. What's also cool is that the capability of the software can expand as your business grows - there are tiers, and at higher tiers you can do more with the software, like sell tickets to group events, for example.
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