Acuity Scheduling, a Squarespace company

Currently I send a link to Acuity to potential new clients to schedule their free consultation; this saves time emailing back and forth to find a date and time that fits into both of our schedules.

I'm a solo-entrepreneur. I use acuity for booking in casual networking chats, client sessions, and potential client calls. Acuity is ALWAYS rolling out new features as if they'd been reading my mind. The forms you can attach and require for an appointment are on point, you can now make yourself appear busy (they'll hide random appointments times for you), and you can customize a whole host of reminder emails. LOVE it.

We personally use Acuity Scheduling, but I also find myself regularly recommending it to other health and wellness professionals. It is an easy to use scheduling platform that integrates well with other software (namely Google Calendar, Google Analytics, Zoom, Infusionsoft, and Mailchimp in my case). My schedule is already hectic enough without trying to fit in appointments. With Acuity, I can set the business hours, set a buffer before and after each appointment, and let it work out the scheduling with my Google Calendar. It does what it's meant to do (scheduling) well, and it has an appealing price point.

Acuity Scheduling solves a very common business problem for us - scheduling in prospect calls and consulting sessions while avoiding constant back and forth. We serve clients all over the world, which means we are working across time zones. Acuity Scheduling makes that easy to manage and prevents the errors that can come when manually calculating time. Acuity Scheduling is a key piece of software in our business and makes life so much easier.

We use Acuity in our Sales and Customer Support departments. We really like that customers can schedule their own demos and training sessions but are limited to the schedule and number of sessions per day we set. We're able to have profiles for each team member and set up multiple product lines for customers to choose from. It's very easy for us to edit our availability and to make manual appointments if necessary. There are lots of settings to choose from to customize it. For example, we might have multiple slots open per day, but we can have it set to only allow one appointment so the other slots disappear when someone books one. We also have it set to not show slots for the next day so we always have at least 24 hours notice before something is booked. Those kinds of tools help us offer tools to the customers without feeling at the mercy of high demand for any particular day/time. I also really like the confirmation emails that go out to the team member and the customer after making an appointment. From the email, the customer is able to reply to us, reschedule or cancel if necessary. It also integrates with iCal.