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Squarespace

Squarespace

Starting at $12 per month
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Overview

What is Squarespace?

Squarespace is a CMS platform that allows users to create a DIY blog, eCommerce store, and/or portfolio (visual art or music). Some Squarespace website and shop templates are industry or use case-specific, such as menu builders for restaurant sites.

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Recent Reviews

TrustRadius Insights

Squarespace has become a go-to platform for small businesses, creative professionals, and marketers looking to build and manage visually …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 16 features
  • Admin section (87)
    8.3
    83%
  • Page templates (88)
    7.1
    71%
  • Library of website themes (85)
    7.0
    70%
  • Mobile optimization / responsive design (84)
    6.7
    67%

Reviewer Pros & Cons

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Pricing

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Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.squarespace.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $12 per month
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Features

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

8.5
Avg 8.0

Platform & Infrastructure

Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.

8.3
Avg 7.7

Web Content Creation

Features that support the creation of website content.

7.8
Avg 7.6

Web Content Management

Features for managing website content

8.2
Avg 7.3
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Product Details

What is Squarespace?

Squarespace is a CMS platform that allows users to create a DIY blog, eCommerce store, and/or portfolio (visual art or music). Their templates are designed to be elegant and give users maximum control over the look & feel of the website. Some Squarespace templates are industry or use case-specific, such as menu builders for restaurant sites.

Squarespace allows eCommerce users to customize not only elements like themes and fonts, but also structural elements like online store layout. Templates are optimized for mobile shopping. SEO, product galleries, and order management features are built in. Squarespace integrates with Stripe for credit card payments, and ShipStation for shipping.

Squarespace Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Squarespace is a CMS platform that allows users to create a DIY blog, eCommerce store, and/or portfolio (visual art or music). Some Squarespace website and shop templates are industry or use case-specific, such as menu builders for restaurant sites.

Squarespace starts at $12.

Reviewers rate WYSIWYG editor and Publishing workflow and Content taxonomy highest, with a score of 9.

The most common users of Squarespace are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(297)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Squarespace has become a go-to platform for small businesses, creative professionals, and marketers looking to build and manage visually appealing websites. With its well-designed templates and extensive availability of designer fonts, Squarespace allows users to create a professional-looking website with ease. Users appreciate the platform's intuitive interface and drag-and-drop functionality, making it accessible for both beginners and design professionals. Squarespace also offers useful tools like Analytics to track website traffic and sales data, as well as an Abandoned Cart feature to follow up with potential customers. Furthermore, Squarespace's integration with payment systems like Stripe and PayPal simplifies the process of setting up e-commerce capabilities on a website. Whether it's showcasing products, maintaining portfolios, or running corporate websites, Squarespace provides a time-saving and cost-effective solution for individuals and businesses alike.

Intuitive Interface: Users have consistently praised Squarespace's intuitive interface, with many stating that it has made website creation and management effortless. Numerous reviewers have mentioned that they can easily navigate through different sections of their websites and perform tasks such as managing portfolios, blog posts, and responding to comments seamlessly. This user-friendly interface has greatly enhanced users' efficiency in managing their websites and engaging with their audience.

Wide Selection of Templates: The extensive collection of beautifully designed templates in Squarespace has received high praise from users. Many reviewers appreciate the wide variety of options available, as well as the frequent addition of new templates. These templates are seen as time-saving features for users with limited design background and coding knowledge. Thanks to the intuitive nature of these templates, users find them extremely easy to work with and customize according to their preferences.

Great Customer Support: Squarespace's customer support has been highly regarded by users for its helpfulness and responsiveness. Reviewers mention that the support team is not only friendly but also goes above and beyond to assist them whenever issues arise. Users appreciate having responsive email replies and live chat options available for support. The excellent customer service provided by Squarespace ensures that users feel supported throughout their website building journey

Cons:

  1. Limited customization options: Users have expressed frustration with the limited customization options in Squarespace, particularly in terms of design and layout. Several users have mentioned that the templates provided by Squarespace can look somewhat generic and lack flexibility for creating more complex websites.
  2. Difficulties in navigation and finding features: Some users find it difficult to navigate Squarespace's user interface and locate certain features. There is a learning curve associated with the software, making it challenging for users to find their way around and access specific functionalities.
  3. Lack of customer support options: Customer service being available only through email has been seen as a drawback by some users. They feel that having additional support channels, such as live chat or phone support, would be beneficial for resolving issues or seeking assistance more efficiently.

Based on user reviews, users recommend using Squarespace for any level of web experience and most businesses. They find Squarespace easy to use and navigate, and highly recommend it for beginners. Users suggest exploring different templates and reaching out to support if needed. Squarespace is also recommended for small businesses, ecommerce, organizations, and artists. Users advise learning basic HTML and CSS coding for advanced features and understanding SEO for better website performance. They highly recommend Squarespace as the best website provider and recommend purchasing a domain through Squarespace for convenience. Users advise planning the site on paper before executing it in the system and recommend watching tutorials and experimenting with the program beforehand. Overall, users highly recommend using Squarespace for creating professional-looking websites with minimal effort.

Attribute Ratings

Reviews

(51-75 of 88)
Companies can't remove reviews or game the system. Here's why
Edmond Lorts | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I've been using Squarespace for years for my photography business. Setting up my site was incredibly easy. The design layouts provided are beautiful and complement my work. They keep the selection of templates fresh and modern. It's always easy to jump in and configure my site and update the images and products offered. I've only had to use their customer support once in the years I've used Squarespace. The one time I chatted with customer support, they were super helpful and gave a thorough explanation with screenshots. I expect to be using Squarespace for many more years and growing my business through their many plans.
  • Templates are sleek, modern, and beautiful.
  • Customer support is U.S. based and super friendly.
  • There are multiple plans so your site can grow with your business.
  • An even more basic plan would be welcomed for people looking for just a simple gallery to host w/o the bells and whistles.
  • I'd like to see Squarespace suggest the optimal layout/design based on my content.
Squarespace is great for any website type but it really shines for an artist to display their work. The layout is hip and modern, which works fantastic for those looking to target customers that are high-end and internet savvy. It might not be necessary for someone looking for a more bare-bones service.
November 20, 2018

Squarespace is a hit

John Selkow | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use it as our primary website as well as a separate landing page. It is easy for us to incorporate both sites into one profile accounts. Is incredibly easy to use and the designs are great. Since we aren’t the typical type of business that would use Squarespace, our websites are more appealing in our industry.
  • Easy to use
  • The artistic and modern design’s or a great alternative for a btob company
  • Sometimes the design options are scarce when we are looking to re-designed the website
  • While building the website, the platform can run slower than usual
  • There can be improvement on the frequently asked questions/help section. Some of the resolutions are generic and sometimes we need to look elsewhere for a workaround
Using Squarespace for B2C businesses is a no-brainer. [For] A company such as mine that sells directly to businesses, it can be challenging to design based upon our customer needs and wants
Sean Pomory | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Squarespace to build a modern, beautiful, responsive websites. I also use Squarespace to implement websites for smaller businesses that need full-scale commerce as well. It has a ton of capabilities and integrates with some of the biggest players in the game, including Apply Pay, MailChimp and PayPal. WordPress may give you more features, but it will cost more time to build. The templates are beautiful.

Best of all, the pricing includes website hosting and SSL.
  • E-commerce
  • Easy to use
  • Transparent pricing
  • Great support
  • Decent analytics
  • Limited template options
  • Difficult to edit the UI of a site beyond provided templates
  • Can be more difficult to use than Wix or Weebly
This recommendation depends entirely on use case. If you are looking for an enterprise level e-commerce site, look to something like Drupal 8 to solve your needs. If you desire complete control over your code at the SMB level, use WordPress. If want to spin up a site efficiently, at low cost, and know exactly what you're paying for, use Squarespace. It is by far the best e-commerce platform form small businesses.
Dave Becker | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
In our organization, we use Squarespace to create an internal website for our employees. The website has pages and content that our teams can easily access while out in the field, and links to resources that they can access whenever they want. It's become our knowledge center for all things related to the company. We also host an internal company blog on the site.
  • The website was easy to create, using Squarespace's user-friendly tools.
  • Making edits and updates are also very easy, and requires very little training to teach someone new to do so.
  • We were able to password protect our site, so the resources contained within are only available to those in the company.
  • We are using a search tool to make it easier to find what you are looking for.
  • The search tool is helpful, but lacks an ability to sort your results. Maybe it's just the tool we're using, but it's a feature I would like to have.
  • When adding custom images to your site, the image size requirements could be easier to understand.
  • The mobile app to help write blog posts on the site lacks some of the functionality of the desktop version.
We use Squarespace in an internal fashion (employee facing) whereas I think most users would use it to host a customer or visitor facing site. Either way, the web pages are very easy to create and update, no matter the desired outcome. If you don't have any knowledge about coding your own site, Squarespace is a great alternative to get you online.
November 20, 2018

Love Squarespace!

Faith Barker | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use Squarespace to host and build my personal website for graphic design work. The software is great because I know basic coding, but I am not in the field of creating websites from scratch. Squarespace has allowed me to build a custom website based on my preferences with great UX/UI. I have NEVER had an issue with website failure or malfunction. A full-blown website update and relaunch took just two days for me to complete, where others would take months or more. I don't need to hire a web developer. I can use my own photographs or stock imagery Squarespace provides users with. They also offer you website templates and sample sites so you can see how others have used the templates with their own spins to create unique, customized webpages.
  • UX/UI design and functionality
  • Excellent web support and service
  • Customized webpages made easy
  • Low cost
  • SEO suggestions
  • Email newsletter with web tips and software updates
  • Referral incentive
Appropriate for
  • those looking to build websites quickly.
  • those who do not have background experience in web design or coding.
  • freelancers, consultants, and teacher websites.
  • portfolio creation.
  • beginner bloggers.
Not appropriate for
  • those claiming to be web coders or developers
  • those who want complete control of their website design and development
  • those in need of SEO guidance and suggestions
November 20, 2018

Great Value

Sara Meyer | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
I am using Squarespace for a beauty blog. I am showcasing different treatments and procedures related to the aesthetics industry.
  • Aesthetically pleasing templates that have a modern feel and clean feel.
  • Organizing the templates to be able to find what you are looking for that would work for your project.
  • I had to call customer service a few times and it was positive.
  • I think it would be nice if they had a recommended amount of words for each box in the template. When I imported some of text it did not have the same look as the template because I had too little or too much. I had to gauge by making changes and keep going back to review.
I think it is a good cost value when working on a budget but still want a clean and modern look.

Sarah Daggett | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I am using Squarespace to host my website. It provided an easy, affordable, out of the box webpage that could help serve my business.
  • It was so easy to get set up. In one place, I was able to reserve my domain, choose a template, and get to work on a webpage. All on my own.
  • Squarespace partners with Unsplash, a free photography website, that allows me to use professional-level photography with no royalties.
  • Using the customization tools to build my webpage was hard. There were some areas that made total sense and others that made no sense at all. My husband has some experience with this stuff, so I brought him in to have him look over the UI with me. Together, we figured it out, but I felt like some features were unnecessarily hard to use.
If you're just starting a new company and can't afford to pay a web designer, Squarespace is an AMAZING way to "hang your shingle", as they say. For less than $100, I was able to reserve a domain and get a webpage on its feet. That's really incredible!
Do know, though, that their templates are highly stylized and aren't as flexible as maybe you'd like or need (it wasn't for me). I had to compromise on the look I wanted because their templates didn't quite accommodate what I had envisioned.
Marissa Artman | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
I use Squarespace as my current website host for my online teletherapy business. It doesn't actually host the teletherapy platform for HIPAA reasons, but it holds the information about my company for school districts, private clients, and potential employees, as well as any other information about my business. It is used across the entire organization and addresses the issues of identifying our market, what we do, putting a face to our name, and making a web presence. We could also easily host a blog or an online shop.
  • General website
  • Image hosting
  • Blog hosting
  • Blog hosting is not as robust as WordPress
  • Online shop is emerging
  • HIPAA compliance for online therapy could be really robust if allowed to grow
Squarespace is great for beginners in designing and hosting a website, specifically those who need a visual schematic to help them build a site. It is less robust for blogging, online store fronts, and secure hosting.
Score 9 out of 10
Vetted Review
Verified User
Squarespace is currently used to manage our website needs for both the school and our training site. We first began using it because we needed a program that would allow us to keep a clean, neat website, while also allowing new users to interact with it quickly and efficiently. We chose it because of the simply drag and drop interface, which made it very easy to navigate and create a site where we could focus on our needs and not spend hours trying to decipher what certain parts of the interface meant.
  • Blogs - it provides an easy way to create the blogs, as well as a nice way to organize and sort blogs so that our customers can identify what they want to read before having to slog through everything on the site.
  • User Interface - we have a saying: "what if you get hit by a bus?" If the entire operation shuts down because one person is gone, then the program is not worth it. Squarespace's interface is something anyone can learn in the span of 10 minutes, and with a little bit of guidance, you will never be left alone in case your web master is away.
  • Pricing and Domain - this was not only easy to set up, but painless and straightforward. No hidden costs, and no sudden expenses that we didn't expect.
  • I am not a fan of the embedded code. For third party programs, I have to search them for a direct HTML code in order to put it on the site, as their embedded link only creates a hyperlink. Something you can do easier in the text blocks.
  • More reliable integration with social media. I have to resync the school's Instagram account weekly. We manage multiple, so I can't just leave it logged in. One time it displayed my own personal account without confirming.
  • I would also like a more expansive CMS on par with WordPress, but that is a preference, not a negative.
Artists, photographers, writers - anyone selling digital content or trying to display their work. Their site and template selections are very well suited for this type of interface, and can easily encourage sales. It is less appropriate for sites who are constantly updating their catalog, like car sales or ones which require a more extensive vetting process.
Daryl Wise Jr. | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Squarespace is used by VGSG Music to create and host our website VGSG Music.com Squarespace's templates are sleek, modern and FAST! We absolutely LOVE Squarespace as our site has never looked more professional and it has never been so responsive! Our old website was slow with very long load times and very poor mobile optimization. Squarespace on the other hand has great load times and incredible mobile (Phone and Tablet) optimization!
  • G Suite Services Included - Get custom Gmail emails e.g. "support@mysite.com."
  • Site Security - SSL certificates for encryption plus HSTS
  • Advanced Analytics - Monitor your site traffic, traffic sources and search engine keywords to discover what draws your audience to your site.
  • e-Commerce
  • More Templates - We really didn't feel 100% that the templates "spoke" to us, so we settled for the one with the most simplistic design and we edited from there.
Squarespace is serious about making your website professional and secure! They offer SSL certificates for encryption, HSTS, and built-in G-Suite (Gmail emails) for our site so that we can have, say, "support@mysite.com." That is essential for any website and it solidifies your professional look. We love their integration with MailChimp and their built in Analytics to see how our customers are finding us and where our customers are from. They also provide built in social media integration, a full e-Commerce platform and SEO optimization! Their prices are also very reasonable for the services they provide!
Tristen Davis, BA., MA. | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I have used Squarespace for a personal webpage for a local club I ran. Between myself and the one other person who utilized it, we were able to launch a website that was easy to edit and share ongoing information about meetings.
  • The themes they provide are clean, fun and easy to setup.
  • The setup prompts and questions are easy to follow to link to your own domain if you own it outside of Squarespace.
  • Making edits weekly were very easy and only took a few minutes.
  • It would be nice to have more themes.
  • A direct email login from the sites somehow.
I've already touched on all of these in my previous responses.
Chris Tuley | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use Squarespace to manage, maintain, and deploy my personal photography/videography website. It is a wonderful all-in-one solution of domain management, hosting, and deployment. Squarespace is beautifully designed, completely secure, and such a delight to use. I was able to dive in and get started immediately on my site. There was virtually no learning curve. Their support is also top tier.
  • Ease of use
  • Beautifully designed on the front and back end
  • Secure
  • Can be cost prohibitive for some small businesses
I think Squarespace is a great option for everything from a small business to a large e-commerce website. It has so much built in and is highly customizable for your organization. The only scenario I don't see Squarespace being a good fit is for a large corporate website that has hundreds of subdomains or pages.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Squarespace to host both of our business websites - our main organization website and also our professional programs website. As a small startup with limited resources, utilizing Squarespace has been critical to getting our message out to our clients and advertising our programs and offerings. We like Squarespace because it allowed us to build a clean, professional and visually appealing website without hiring an expensive developer. This is especially important to us as we constantly need to update information on our website as we grow and our program offerings change, and it would be really inconvenient to outsource. Once you learn the fundamentals of Squarespace, it is user friendly and easy to continue to update your own content without the help of a developer.
  • Easy to create visually appealing designs using the gridded drag and drop and preset formatting options/ themes
  • Maintains consistent design elements across your whole site - which you can change at a high level with one click and automatically updates globally
  • Instantly updates content to your live site
  • Great photo slideshow options and quotation box features
  • The grid system can be limiting - even using the spacers, there are limited options when you lay out your website. Great for beginners, but not great if you want more complex designs
  • Really hard to add site-wide custom code, including analytics tracking for advertising campaigns (Linkedin, Facebook etc)
  • Design limitations on banners, blog posts, and other standardized functions
Squarespace is a great starter resource and a good option for a lean team who needs to get a website up cheaply using internal resources. It is intutive, requires no coding knowledge, and helps you get up a professional looking website for a small cost. It also allows you to add custom code to pages if you want to integrate other systems, like databases etc.

I think teams usually grow out of Squarespace as it doesn't allow you to create a truly customized, well-branded experience and has functionality limitations.
Rachel McIntyre | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
[Squarespace is] Used for website building within an advertising agency for multiple clients. It’s a good website option for designers who aren’t extremely skilled or are new to the web, it provides customization but the ease of templates!
  • Templates that are easy to use
  • Tutorials on how to use the program
  • Clean and sleek design options
  • Hard to understand without watching tutorials
  • Not always user-friendly
  • Pricy
I used it for multiple clients for quick clean websites. Any site that is extremely complicated wouldn’t be a candidate for Squarespace.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Our organization uses Squarespace to run our company website. We use it as a web presence to inform people about our products, to direct them to stores that carry our products near them across the United States, and as a resource for recipes. We also use it for eCommerce as a retail store which is a very small part of our business but important nonetheless to allow people to purchase our products if they can't find them at a store near them. Our squarespace site addressed our need for an easy to maintain site, that still looks professional, to host all of these previously mentioned applications.
  • Squarespace has professional, appealing templates. It also allows you to change templates as well without affecting your live website while working on an update, which we are currently doing.
  • The eCommerce setup is very easy and user-friendly. Several options for customizing items, such as choosing 4 flavors to go into a 4 pack. The payment through Stripe is very secure as well.
  • There are many options for customizing your pages. There are various slideshow options, different ways to display pictures, products, and text. Each option comes in its own content block which you can't freely move but that helps keep everything aligned on the pages.
  • The pages adapt very well for mobile. There are mobile specific options you can change too.
  • Discounts don't have use limits. We have wanted to give a discount for a customer for a one time use but the only option currently is to give a code and then keep an eye on when the code is used and then end change the expiration code once it has otherwise they could use it more than once.
  • Shipping options are limited. You can choose to ship everywhere or add which countries you want to allow but you can't exclude more specific than countries. For example, we can include United States but can't exclude specific places such as the Virgin Islands which are included in the United States.
  • It's more expensive than other website options. The ease of use might make up for the cost, but if you have someone who can do coding and/or dedicate more time to maintenance of the site, there are likely cheaper options.
Squarespace has great templates for displaying a portfolio or pictures. I imagine it would suit photographers and I think restaurants would benefit from Squarespace's features as well to display bold food pictures and capture attention with full screen images. For a site more focused on eCommerce another site might do better with payment, shipping, and coupon options. I do think it would be well suited for smaller businesses with interactive scrolling pages and good mobile adaptability which an individual or a small team could easily maintain.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Squarespace is our main website provider. For many, it is the first impression we make with a client or business partner/colleague. We describe our services and what makes us unique in a simple website. In addition to displaying these basic text descriptions, Squarespace does so with some great design elements. Every business needs a website and web presence. Managing a website for a small organization can be overwhelming and very technical. Squarespace offers something that is easy to use and creates a sophisticated presentation.
  • Simple to use.
  • Terrific templates what can be customized with enough options to make a site look unique.
  • Simple instructions to set up your site with connections to third parties like Google Analytics and GoDaddy.
  • There are graphics options and organization elements of the website that could be improved.
  • Making it easier to link to other sites and services such as Medium and Twitter.
I think Squarespace's strengths are in two areas. First, small businesses/single freelancer types can benefit greatly. We have used third-party services which are much more difficult to manage and use. Customization and organization can largely be done on your own - and the instructions they offer are clear and helpful. Squarespace is also very cost-effective. Secondly, businesses that want a clean interface and presentation. Squarespace doesn't seem well suited for complex websites such as having a large e-commerce catalog.
Jared Bramer | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
It's a quick solution that doesn't require weeks of web development and available at a generally low cost. Squarespace is also a great option for a simple landing page or temporary solution. We currently use it in our digital department on a limited basis. I also use Squarespace as my personal portfolio.
  • A wide variety of templates are available, which can help save a lot of time on the front end of a project.
  • I do not need to know how to code in order to build a beautiful website.
  • I can make edits at any time very easily, without involving a developer.
  • Drag and drop features don't always work like they should.
  • Many templates require or restrict to column layout.
  • I am not confident on the level of safety, especially when collecting information via forms and processing e-commerce payments.
It's a quick solution that doesn't require weeks of web development and generally low cost for tight budgets. Squarespace is also a great option for a simple landing page or temporary solution. I would not recommend for a high-traffic e-commerce type solution. Overall, Squarespace is a great, easy to use and cost-effective solution.
Stephanie Tran | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I don't use Squarespace in my office, but I use it for my freelance clients. Most recently, I built an entire website for a lawfirm using Squarespace and it. is. awesome.
  • Squarespace, in general, is very, very intuitive. If you're fairly comfortable using techy things and computers, you'll learn fairly quickly. If you spend just a solid whole day playing around with Squarespace and watching their helpful videos, you'll get it down just fine.
  • They have a fantastic index of help videos and documents for new users like us. If I ever got stuck (and, well, I did), a quick Google search had me land on the right Squarespace help web page or video!
  • THEIR TEMPLATES ARE BEEEAAAUUTTIIIIFFFUUUULL. I love so many of them, it was difficult to choose just one for the website. I've explored WordPress and Wix's templates and, in my opinion, Squarespace has the best ones.
  • The way you place images on your web pages is wonky. It doesn't work like a rich text box, and it's not as simple as just drag and drop. You have to add spacers here and there. But the annoying thing with spacers is that you're limited to certain sizes. On a couple occasions, I tried to center an image on a page and I just COULDN'T, because their spacers didn't space the way I wanted them to.
  • Is there any way that users can adjust the spacer sizes by pixel size?
I've used Squarespace for both personal use and business use. In my opinion, if you're just looking for a portfolio for your personal website, you Squarespace might be too big of an investment. You'll be paying to use a big platform, but end up just using a few of their tools. For businesses, however, I think Squarespace is the way to go. I prefer Squarespace to many of their competitors because they have a fabulous Google Analytics integration for those who loooove data (like me!).
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Squarespace is used for our corporate website which we use to get information out about our firm. Additionally, we generate leads by way of landing pages that offer white papers, newsletters and analysis tools.

Squarespace solved an issue we had of purchasing, maintaining and paying for support for 3-8 software applications needed for our old Wordpress platform. We also no longer worry about frequent updates which would break our template and our plug-ins which allows us to focus on our content and lead generation.
  • Squarespace offers a true editor that allows you to see what you are going to get. There's no need to preview or to visit the website. You have a perfect sense of what you are putting together as you edit your pages.
  • Squarespace is turnkey. It has all the security and updating in their hands. It's behind the scenes and Squarespace doesn't need to communicate to us at all about security or updates that we need to apply.
  • Squarespace allows us to design very well laid out content with amazing base templates without being too rigid.
  • Squarespace has had fantastic customer support when we've needed it but we don't often need their support.
  • I'd like to see a few more business-centric templates. They have some good ones but the majority are for consumer websites or design type of businesses.
  • Although we have decent access to the code and can inject our own code, we'd like an easier way to setup events such as tracking buttons being pushed for Analytic goals.
Squarespace is great for a corporate presence website that relies on providing beautiful content. It also allows for nicely flowing landing pages that are easy to design and modify. The system is turn key and you need only to employ a designer and copywriter. No longer is a technical resource needed to fix broken plug-ins or troubleshoot issues during upgrades.

Squarespace may not be suitable if you are in need of heavy customization of the .css or code.
December 05, 2017

The Perfect Portfolio Pal

Mandy Cramer | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I am full time freelance graphic designer who often doesn't have the time to work on my own website or personal branding. Squarespace offers a platform where I can easily update my portfolio and blog in order to create a simple landing page for potential clients to review my work. I love how it is easy to customize and how the blog is integrated into the website. While I haven't fully utilized the shop feature, I really appreciate that you can do that as well.

Squarespace is really quite affordable and you don't have to worry about finding a host and uploading your design like I had to do in the past when designing my own website from scratch.
  • Integrated blog with website.
  • No need for additional hosting.
  • Simple to use layouts and customizing without having to deal with any jquery or java, etc.
  • Easy to control and even edit on the go via their app.
  • Sometimes it can be a little difficult to shift things around.
  • There are limits on how many pages you can have depending on the payment tier you have.
  • I'd love to be able to adjust the size of items more easily without it affecting the way other images or items appear on the page.
Squarespace is especially good for the graphic designer or artist who simply doesn't have the time to develop an in-depth website portfolio. Most designers can attest that they are too busy designing for actual clients than polishing their own branding. While most designers would love to have their own built-from-scratch website, it really is a quick way to have a main page to direct clients too.

Squarespace is also fantastic for clients who aren't too web-savvy but want to be able to have some control behind their content.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We have a website explaining the background and service capabilities for a specialized color correction artist living in London. The artist provides color grading and digital intermediate services to movie studios, commercial producers, music video producers, and other high end clients. It's critical that he be perceived as highly professional and that his website reflect an artistic sensibility. At the same time, the artist is very busy and does not have a lot of time to spend on his website. He needs a system that allows him to maintain and expand (as needed) his site with minimal hassles and while still maintaining a high quality look and feel. WordPress was not a good option for this reason.
  • Simple, fast startup. Easy to design a new site.
  • Intuitive user interface.
  • Excellent support in the event that you need it.
  • Great selection of templates. If you can find a template that is close to what you want your site to look like, you're golden.
  • If you want to customize a site a lot - that is, go beyond what a template looks like - it's quite difficult. It's really not designed for building out a custom site, as you can do with WordPress, Joomla, or Drupal.
  • We have had some outages. I monitor the site with an online tool and the site does go down, but only briefly and only about once a month. Outages are usually less than 15 minutes long.
  • Take a little getting used to if you're familiar with WordPress. It's a completely different paradigm.
If you have a "standard" sort of business and one of the SquareSpace templates matches the basic look and feel for what you want, this is a good choice. For example, they have some great templates for restaurants, law offices, accounting firms, and photographers. It's also a good choice if you want a simple, hassle-free experience. The system includes your hosting as well as the back-end functionality, and they can also register and manage your domain for you. A good value overall.
Miriam Rosenhaus | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
At Alt Legal we use Squarespace for our blog. Squarespace allows the marketing department to regularly update the blog without needing to turn to the technical team. It was super easy to create a blog that followed our brand guidelines and looks great. We have a sidebar and featured articles so the blog is interactive.
  • Design
  • Easy to use
  • No need to update
  • Editing style elements
  • Confined to functionality within the template you selected
  • Clarity around what templates offer what functions
It is hard to make a bad website with Squarespace. Their templates are so well designed and thoughtful. However, the functionality and plugin capability is limited or non- existent, meaning you have to manually do a lot of things such as SEO research. Every website design is mobile friendly- a huge plus with Google's algorithms.
Nicole Steen, M.A. | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use Squarespace to design my own business sites and as a web designer, I use Squarespace to design sites for my clients. It is easy, quick to set up and organize, intuitive, and modern. It solves the problem of having an affordable, easy to use, easy to train web design platform that anyone can use and learn.
  • Ease of use- this is a strength because you can quickly design a client site and teach them how to use it.
  • Modern design and templates- this is a strength because it makes your company look good and thus you, as a web designer, look good.
  • Customer service- one of the best teams out there. You talk to a real human with a personality. One woman stayed on chat with me for an hour helping me fix something on my site. I was freaking out and she helped calm me down and wouldn't stop until it was done.
  • They could add "extras" meaning things like special hover effects, ways to add 'movement' to the sites, ability to use more than 4 fonts. HOWEVER I understand Squarespace is modern and minimal and it helps keep things looking consistent and professional. SOMETIMES it would be helpful though.
  • They could think about adding an advanced team to help customers with custom code changes, maybe for an additional fee or something. It would be good to have that resource all in one place.
Customer service is exceptional. Another place in my review I told the story of how a woman stayed on chat with me for an hour after something random went wrong on my site that no one could explain. She was a real person with a personality, like a friend. She came up with creative solutions and made me feel calm and like we were going to solve this. She did not stop until it was back to normal.
Katie Nix | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I use squarespace for my website as a freelance artist & writer. It's a simple, low-maintenance tool for setting up a website & portfolio, including images, galleries, outside links, etc.
  • Simplicity. Very user friendly, fast to set up something basic.
  • Templates are very nice looking & they add new ones frequently.
  • Easy to upload or embed content in just about any major format.
  • Templates look very...template-y.
  • Gallery functionality is a little difficult to use for something like a portfolio. It's easy to add the content, but not as easy to sort by topic/tag - you have to toggle between the gallery page and the page where the gallery is being displayed.
  • In some cases hard to control exact display requirements (this is good and bad, as its a side effect of their responsive designs).
Well suited for anyone who needs a website fast. Easy to set up with no coding experience, very flexible and customizable. Very little (or no) ongoing maintenance is required, and it's easy to move content around as needed - add/remove pages, update galleries, etc. Perfect for a very small business that needs a professional-looking web presence but lacks the resources to hire a designer.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use Squarespace for my personal website. It helped me launch a website quickly, without spending anytime coding it up. I got a website up and running within a day.
  • Squarespace helped me create and publish an online portfolio that looks professional, well-designed, and easy-to-use within a day.
  • I switched from Squarespace, to WordPress, and finally back to Squarespace because it's well-organized and I don't have to spend hours setting up a simple domain, or customizing my theme.
  • Organizing navigation, portfolio pieces, blog posts, and responding to comments are all really easy. I love how fast and intuitive everything is within Squarespace.
  • Deleting blog posts in bulk is hard, you have to delete them one-by-one which can be time-consuming.
  • Deleting articles or portfolio pieces is also time consuming because you can only manage them one at a time.
Squarespace is great if you want to get a portfolio up and running quickly and cheaply, without knowing code. If you intend to build a big site with hundreds of portfolio pieces or blog posts, Squarespace will become time consuming as it's hard to manage them in bulk. Fine-tuning HTML & CSS seems limited.
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