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Squarespace

Squarespace

Starting at $12 per month
View Pricing

Overview

What is Squarespace?

Squarespace is a CMS platform that allows users to create a DIY blog, eCommerce store, and/or portfolio (visual art or music). Some Squarespace website and shop templates are industry or use case-specific, such as menu builders for restaurant sites.

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Recent Reviews

TrustRadius Insights

Squarespace has become a go-to platform for small businesses, creative professionals, and marketers looking to build and manage visually …
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TrustRadius Insights
TrustRadius Insights
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 16 features
  • Admin section (87)
    8.3
    83%
  • Page templates (88)
    7.0
    70%
  • Library of website themes (85)
    7.0
    70%
  • Mobile optimization / responsive design (84)
    6.7
    67%

Reviewer Pros & Cons

View all pros & cons
MP
Maria Paparella
Executive Director
Chair-ity, Inc (Non-profit Organization Management, 1-10 employees)
PL
Phoebe Little
Promotions and Programs Associate
Maine Writers and Publishers Alliance (Libraries, 1-10 employees)
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Pricing

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Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.squarespace.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $12 per month
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Features

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

8.5
Avg 8.0

Platform & Infrastructure

Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.

8.3
Avg 7.7

Web Content Creation

Features that support the creation of website content.

7.8
Avg 7.6

Web Content Management

Features for managing website content

8.2
Avg 7.3
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Product Details

What is Squarespace?

Squarespace is a CMS platform that allows users to create a DIY blog, eCommerce store, and/or portfolio (visual art or music). Their templates are designed to be elegant and give users maximum control over the look & feel of the website. Some Squarespace templates are industry or use case-specific, such as menu builders for restaurant sites.

Squarespace allows eCommerce users to customize not only elements like themes and fonts, but also structural elements like online store layout. Templates are optimized for mobile shopping. SEO, product galleries, and order management features are built in. Squarespace integrates with Stripe for credit card payments, and ShipStation for shipping.

Squarespace Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Squarespace is a CMS platform that allows users to create a DIY blog, eCommerce store, and/or portfolio (visual art or music). Some Squarespace website and shop templates are industry or use case-specific, such as menu builders for restaurant sites.

Squarespace starts at $12.

Reviewers rate WYSIWYG editor and Publishing workflow and Content taxonomy highest, with a score of 9.

The most common users of Squarespace are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(297)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Squarespace has become a go-to platform for small businesses, creative professionals, and marketers looking to build and manage visually appealing websites. With its well-designed templates and extensive availability of designer fonts, Squarespace allows users to create a professional-looking website with ease. Users appreciate the platform's intuitive interface and drag-and-drop functionality, making it accessible for both beginners and design professionals. Squarespace also offers useful tools like Analytics to track website traffic and sales data, as well as an Abandoned Cart feature to follow up with potential customers. Furthermore, Squarespace's integration with payment systems like Stripe and PayPal simplifies the process of setting up e-commerce capabilities on a website. Whether it's showcasing products, maintaining portfolios, or running corporate websites, Squarespace provides a time-saving and cost-effective solution for individuals and businesses alike.

Intuitive Interface: Users have consistently praised Squarespace's intuitive interface, with many stating that it has made website creation and management effortless. Numerous reviewers have mentioned that they can easily navigate through different sections of their websites and perform tasks such as managing portfolios, blog posts, and responding to comments seamlessly. This user-friendly interface has greatly enhanced users' efficiency in managing their websites and engaging with their audience.

Wide Selection of Templates: The extensive collection of beautifully designed templates in Squarespace has received high praise from users. Many reviewers appreciate the wide variety of options available, as well as the frequent addition of new templates. These templates are seen as time-saving features for users with limited design background and coding knowledge. Thanks to the intuitive nature of these templates, users find them extremely easy to work with and customize according to their preferences.

Great Customer Support: Squarespace's customer support has been highly regarded by users for its helpfulness and responsiveness. Reviewers mention that the support team is not only friendly but also goes above and beyond to assist them whenever issues arise. Users appreciate having responsive email replies and live chat options available for support. The excellent customer service provided by Squarespace ensures that users feel supported throughout their website building journey

Cons:

  1. Limited customization options: Users have expressed frustration with the limited customization options in Squarespace, particularly in terms of design and layout. Several users have mentioned that the templates provided by Squarespace can look somewhat generic and lack flexibility for creating more complex websites.
  2. Difficulties in navigation and finding features: Some users find it difficult to navigate Squarespace's user interface and locate certain features. There is a learning curve associated with the software, making it challenging for users to find their way around and access specific functionalities.
  3. Lack of customer support options: Customer service being available only through email has been seen as a drawback by some users. They feel that having additional support channels, such as live chat or phone support, would be beneficial for resolving issues or seeking assistance more efficiently.

Based on user reviews, users recommend using Squarespace for any level of web experience and most businesses. They find Squarespace easy to use and navigate, and highly recommend it for beginners. Users suggest exploring different templates and reaching out to support if needed. Squarespace is also recommended for small businesses, ecommerce, organizations, and artists. Users advise learning basic HTML and CSS coding for advanced features and understanding SEO for better website performance. They highly recommend Squarespace as the best website provider and recommend purchasing a domain through Squarespace for convenience. Users advise planning the site on paper before executing it in the system and recommend watching tutorials and experimenting with the program beforehand. Overall, users highly recommend using Squarespace for creating professional-looking websites with minimal effort.

Attribute Ratings

Reviews

(26-50 of 88)
Companies can't remove reviews or game the system. Here's why
April 08, 2021

Squarespace - A Beautiful, Affordable Website Platform for Nonprofits

Verified User
Manager in Corporate
Non-profit Organization Management Company, 1-10 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Squarespace is well-suited to an organization that has little technical knowledge and yet wants a powerful tool to present its message on the Internet. It has user-friendly tools for designing pages, but also includes the flexibility to change the design with back-end coding if the user has the knowledge (or research skills) to do so.
February 18, 2021

Squarespace is an excellent platform for simpler websites, but be aware of some e-commerce limitations

Daniel Shatzkes CEO Entrepreneur, Manufacturer, Musician | TrustRadius Reviewer
Daniel Shatzkes CEO Entrepreneur, Manufacturer, Musician
Founder/CEO
Gig Gear LLC (Music, 1-10 employees)
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Squarespace is a perfect platform for an informational website, for selling digital products or as a scheduling website. These kinds of things it does incredibly well, what with their myriad templates and design tools. As an e-commerce platform it can be very good but it definitely has some catching up to do with other more well known platforms. They need to focus on some core features a little bit better to make selling easier.
April 28, 2020

Squarespace: website creation made easy

ML
Michael Leone
Staff Training & Development Manager
Widget Financial (Banking, 1-10 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Squarespace is well-suited for just about any online endeavor - be it a personal blog or vlog, a small- business store front, or a large scale website for a larger company. It's so simple to use a template to put something together - for a corporate campaign for example - that it's really a no-brainer.
February 21, 2020

Squarespace is the Best Choice for Small Business Websites

Christy Price | TrustRadius Reviewer
Christy Price
Web Designer
Christy Price Web Design (Design, 1-10 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Squarespace is particularly well-suited for entrepreneurs or small businesses who want to be able to update and maintain their websites themselves. It is perfect for service-based businesses like small law firms, therapists, etc, or as a portfolio for interior designers or homebuilders.

Squarespace is not ideal for large e-commerce operations (tax can be problematic depending on region).
February 17, 2020

Helpful Presets Without Sacrificing Vision

Reagan Baird Edwards | TrustRadius Reviewer
Reagan Baird Edwards
Minister, Writer, Speaker, and Life Coach
34:18 Ministries (Professional Training & Coaching, 1-10 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
If you need to build a website — Squarespace can probably help you achieve whatever it is you want or need. Businesses, ministries, churches, stores, filmmakers, entrepreneurs, actors, bloggers, job-seekers, engaged couples... whoever and whatever! Virtually anyone can use this easy and customizable platform to create whatever kind of website they need. Seriously.
October 23, 2019

Designer Look and Feel is Ideal for Creative Businesses

Robbin Block | TrustRadius Reviewer
Robbin Block
Creative Marketing Strategist, Instructor, Moderator, Author
BLOCKbETA Marketing (Marketing and Advertising, 1-10 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
It's great for creative businesses, but I wouldn't recommend it for full-on ecommerce. Other tools have more features. However, if selling a limited product line, it may be appropriate. It's not ideal for business owners who want to manage their own websites, yet don't have any web skills, because it's not as intuitive as other simple builders.
May 22, 2019

Easy to Use with Some Limitations

Verified User
Administrator in Other
Religious Institutions Company, 11-50 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
I would recommend it for the average user (and have already), especially for those looking for a solution that balances price and quality. Squarespace is certainly not the cheapest option, but I personally believe it is one more user-friendly options that allow people to create better-looking sites without any design/programming knowledge. Other alternatives, I have found, aren't as intuitive, or are just more clunky in the way they operate. However, I would probably still not recommend Squarespace for blogging, as post formatting can still get tricky when it comes to blog posts on Squarespace. I do not have personal experience with the e-commerce side of Squarespace, so I can't speak much into that side of Squarespace however.
February 14, 2019

Webpage development that's as easy as it looks in the commercials.

Dan Talvi | TrustRadius Reviewer
Dan Talvi
A/V Media Coordinator
GST BOCES (Religious Institutions, 11-50 employees)
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Squarespace is perfect for the users, businesses, or individuals who are looking for a "set it and forget it" approach to their website and/or something that is easy to update as needed. Specifically, if you are looking for a website that looks good and does a great job of getting your core information across, Squarespace is for you. But, if you're looking to build a more in-depth website with greater levels of customization, Squarespace is worth trying but might not suit your needs.
January 22, 2019

Squarespace = Website In A Day

Elizabeth Pampalone | TrustRadius Reviewer
Elizabeth Pampalone
CEO
The Web Design Chic (Professional Training & Coaching, 1-10 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Squarespace is most useful for brochure websites, e-commerce sites, and membership sites.
Squarespace is least useful if you have strong SEO needs, a Developer, over 100 items you are selling, complex e-commerce items, or no time to run your site.
January 22, 2019

It just works

Mary Racter | TrustRadius Reviewer
Mary Racter
Security Engineer
Praekelt.org (Computer Software, 51-200 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Squarespace would probably be very suitable for small businesses looking to set up an online store easily and with minimal hassle. For a larger company, it depends on the degree of personalization that would go into the website. If you want your site design to stand out and have a very specific vision for your brand, then Squarespace templates might give you some trouble.
January 18, 2019

Squarespace plays game of Customer Keep-Away!

Alicia Kramer | TrustRadius Reviewer
Alicia Kramer
Owner
Alicia Kramer Graphic Design (Design, 11-50 employees)
Score 2 out of 10
Vetted Review
Verified User
Likelihood to Recommend
Well suited for a novice web person who has a basic static site.

Not well suited for a more complex site because if any issue arises (and they do with complex sites or online sales), Squarespace simply does not expend the time or energy on their customer care to retain clients.
January 18, 2019

Excellent, easy-to-learn tool for beautiful basic sites

Verified User
Employee in Marketing
Marketing and Advertising Company, 1-10 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Squarespace is great if you're updating a client's site that they've made themselves using less-than-optimal software. I've used it for lots of small businesses and sole proprietors that know that their site is out of date and doesn't serve their needs any longer, but are not sure where to look for an alternative. Squarespace allows me as a designer to set up a functional and beautiful site quickly for my clients.

If I'm dealing with an enterprise-level client that has more specific needs, Squarespace would not be my first choice since its customizability is limited (though well-suited for most small businesses).
January 16, 2019

The perfect tool to create your web presence.

Verified User
Manager in Corporate
Insurance Company, 1001-5000 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
It is perfect if you want to create a website to promote yourself or your small and medium-sized business. You don't need software knowledge and can build and deploy an e-commerce ready website almost over the weekend. It is also really good if you just want to create a web presence for yourself for cheap.

I wouldn't recommend it if you plan on creating a web store that you will be regularly selling items through. It probably would work out cheaper to engage a web development team for the long term savings. But it's good if you only occasionally plan on transacting through your webpage.

Also definitely not recommended for enterprise-level usage. You want more control over your web presence in that scenario rather than engaging through a third party.
December 12, 2018

Travel Photographer Happy with SquareSpace

Verified User
Director in Other
Photography Company, 1-10 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
SquareSpace is well suited to showcase beautiful imagery, whether you are a travel, wedding, architectural or fashion photographer. The galleries are easy to set up and update as needed. I found the blog page not to be as useful to display my work. The images are automatically cropped as a circle.
November 30, 2018

Squarespace: Making the Novice Look Professional

Nathan Meehan | TrustRadius Reviewer
Nathan Meehan
Director of Research and Development
Second Sight Training Systems, LLC (Law Enforcement, 1-10 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Squarespace is well suited for small companies trying to control their own information. They help you learn how to design your own site and make it look professional; great for the novice user. I can imagine as a company grows larger and requires more from their website, that it may become a bit more cumbersome to use.
November 23, 2018

Oversimplification leads to restricted design, but if you're on a tight budget...

Verified User
C-Level Executive in Product Management
Design Company, 1-10 employees
Score 5 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Well-suited for:
  • temporary websites
  • photographers
  • hobby blogs
  • artists
Not well-suited for:
  • B2B businesses
  • Robust websites
  • Monetized blogs
  • Custom-designed websites
  • Anything with even a remote amount of back end functionality
  • Anyone who needs to establish significant business credibility to get clients or make sales
November 23, 2018

Website building for people who don't know how to build websites

Verified User
General Manager in Customer Service
Food & Beverages Company, 11-50 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
My scenario is the perfect use case. I needed a new website but didn't know a thing about building a website. I was able to use a template that Squarespace provided and within a couple of weeks create a website that has provided everything we need. Admittedly we didn't need a whole lot from our website, but I do like the fact that we were able to set up an online store for no cost.
November 23, 2018

Squarespace is the only platform we use for all of our clients!

Verified User
C-Level Executive in Marketing
Design Company, 1-10 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Squarespace is most appropriate for service and eCommerce small to medium size businesses that need to be able to maintain their own website and do NOT need a database or client login scenario.

Squarespace is not appropriate for large size companies that need the most flexible open source options through something like Wordpress and need a developer to maintain their site. Sometimes companies need more options than a platform like Squarespace can provide.
November 23, 2018

Leave squarespace for the DIYers and hire a professional for an outstanding website

Verified User
Executive in Information Technology
Internet Company, 1-10 employees
Score 1 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
For someone wanting a personal website, or a small business with no money for a marketing budget and want to DIY their website (but there are MANY reasons to not go this route) it's an ok option just take a moment to learn some marketing basics before doing so. Otherwise, for a professional website or a website that has e-commerce or other specialized needs, hire a professional web designer/developer!
November 23, 2018

Great Software to Create Beautiful Websites

Jacqueline DeCapua | TrustRadius Reviewer
Jacqueline DeCapua
Lead Interior Designer
JD Interiors LLC (Architecture & Planning, 1-10 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Squarespace is great for small businesses and is much more affordable than hiring a designer to build your website. The layouts and design options allow for a very nice looking, professional website. However, I would not recommend Squarespace if you're a larger company or if you can afford to hire a web designer.
November 23, 2018

If Squarespace went to high school, they would have won "best all around" as their senior superlative.

Emily Muhoberac | TrustRadius Reviewer
Emily Muhoberac
Chief Operations Officer
Sapper Consulting, LLC (Marketing and Advertising, 51-200 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Squarespace is best suited for:
- Solopreneurs that need a pretty website fast
- Side projects
- Basic E-Commerce websites
- Anyone who needs to create a one page website quickly
- Marketing teams that lack technical skill, but are required to support the company website internally

Squarespace is least suited for:
- Companies with full design or technical teams that won't benefit from the additional structure Squarespace provides
November 23, 2018

The go-to for set-it-and-forget-it info sites

Verified User
Project Manager in Marketing
Farming Company, 10,001+ employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
This product is best suited for small to midsize business environments where there is a logical "ceiling" to what the customer will want. Also, this product is useful for secondary sites (landing pages, or campaign sites that have a limited lifespan) in larger corporate/enterprise environments that want to keep costs low.
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