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Squarespace

Squarespace

Starting at $12 per month
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Overview

What is Squarespace?

Squarespace is a CMS platform that allows users to create a DIY blog, eCommerce store, and/or portfolio (visual art or music). Some Squarespace website and shop templates are industry or use case-specific, such as menu builders for restaurant sites.

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Recent Reviews

TrustRadius Insights

Squarespace has become a go-to platform for small businesses, creative professionals, and marketers looking to build and manage visually …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 16 features
  • Admin section (87)
    8.3
    83%
  • Page templates (88)
    7.1
    71%
  • Library of website themes (85)
    7.1
    71%
  • Mobile optimization / responsive design (84)
    6.7
    67%

Reviewer Pros & Cons

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Pricing

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Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.squarespace.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $12 per month
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Features

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

8.5
Avg 8.0

Platform & Infrastructure

Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.

8.3
Avg 7.7

Web Content Creation

Features that support the creation of website content.

7.8
Avg 7.6

Web Content Management

Features for managing website content

8.2
Avg 7.3
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Product Details

What is Squarespace?

Squarespace is a CMS platform that allows users to create a DIY blog, eCommerce store, and/or portfolio (visual art or music). Their templates are designed to be elegant and give users maximum control over the look & feel of the website. Some Squarespace templates are industry or use case-specific, such as menu builders for restaurant sites.

Squarespace allows eCommerce users to customize not only elements like themes and fonts, but also structural elements like online store layout. Templates are optimized for mobile shopping. SEO, product galleries, and order management features are built in. Squarespace integrates with Stripe for credit card payments, and ShipStation for shipping.

Squarespace Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Squarespace is a CMS platform that allows users to create a DIY blog, eCommerce store, and/or portfolio (visual art or music). Some Squarespace website and shop templates are industry or use case-specific, such as menu builders for restaurant sites.

Squarespace starts at $12.

Reviewers rate WYSIWYG editor and Publishing workflow highest, with a score of 9.

The most common users of Squarespace are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(298)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Squarespace has become a go-to platform for small businesses, creative professionals, and marketers looking to build and manage visually appealing websites. With its well-designed templates and extensive availability of designer fonts, Squarespace allows users to create a professional-looking website with ease. Users appreciate the platform's intuitive interface and drag-and-drop functionality, making it accessible for both beginners and design professionals. Squarespace also offers useful tools like Analytics to track website traffic and sales data, as well as an Abandoned Cart feature to follow up with potential customers. Furthermore, Squarespace's integration with payment systems like Stripe and PayPal simplifies the process of setting up e-commerce capabilities on a website. Whether it's showcasing products, maintaining portfolios, or running corporate websites, Squarespace provides a time-saving and cost-effective solution for individuals and businesses alike.

Intuitive Interface: Users have consistently praised Squarespace's intuitive interface, with many stating that it has made website creation and management effortless. Numerous reviewers have mentioned that they can easily navigate through different sections of their websites and perform tasks such as managing portfolios, blog posts, and responding to comments seamlessly. This user-friendly interface has greatly enhanced users' efficiency in managing their websites and engaging with their audience.

Wide Selection of Templates: The extensive collection of beautifully designed templates in Squarespace has received high praise from users. Many reviewers appreciate the wide variety of options available, as well as the frequent addition of new templates. These templates are seen as time-saving features for users with limited design background and coding knowledge. Thanks to the intuitive nature of these templates, users find them extremely easy to work with and customize according to their preferences.

Great Customer Support: Squarespace's customer support has been highly regarded by users for its helpfulness and responsiveness. Reviewers mention that the support team is not only friendly but also goes above and beyond to assist them whenever issues arise. Users appreciate having responsive email replies and live chat options available for support. The excellent customer service provided by Squarespace ensures that users feel supported throughout their website building journey

Cons:

  1. Limited customization options: Users have expressed frustration with the limited customization options in Squarespace, particularly in terms of design and layout. Several users have mentioned that the templates provided by Squarespace can look somewhat generic and lack flexibility for creating more complex websites.
  2. Difficulties in navigation and finding features: Some users find it difficult to navigate Squarespace's user interface and locate certain features. There is a learning curve associated with the software, making it challenging for users to find their way around and access specific functionalities.
  3. Lack of customer support options: Customer service being available only through email has been seen as a drawback by some users. They feel that having additional support channels, such as live chat or phone support, would be beneficial for resolving issues or seeking assistance more efficiently.

Based on user reviews, users recommend using Squarespace for any level of web experience and most businesses. They find Squarespace easy to use and navigate, and highly recommend it for beginners. Users suggest exploring different templates and reaching out to support if needed. Squarespace is also recommended for small businesses, ecommerce, organizations, and artists. Users advise learning basic HTML and CSS coding for advanced features and understanding SEO for better website performance. They highly recommend Squarespace as the best website provider and recommend purchasing a domain through Squarespace for convenience. Users advise planning the site on paper before executing it in the system and recommend watching tutorials and experimenting with the program beforehand. Overall, users highly recommend using Squarespace for creating professional-looking websites with minimal effort.

Attribute Ratings

Reviews

(1-25 of 88)
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January 05, 2024

Easy to Manage and Learn

Score 9 out of 10
Vetted Review
Verified User
Incentivized
I think Squarespace is a great website creator for companies that do not want to have to do much on the website design and upkeep especially if you do not have a team or specific person making changes to the site. It is easy enough for someone who does not have experience in website design.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
It’s a great platform if you want to have multiple users edit the site. You don’t need a web specific person because the platform is easy enough for people of limited tech abilities to use it. Squarespace is less useful if you need really precise item placement on pages. The way the platform uses blocks to hold items means that it’s hard to overlay those blocks or get a page to look how you want. Also mobile version of the site often looks bad and is hard to fix.

Score 8 out of 10
Vetted Review
Verified User
Incentivized
I believe Squarespace is perfect for startup companies. You can have a serviceable website up in a day. It works well with any domain service, we used Google Domain, which they purchased recently to make things less confusing. Once you get into custom websites with full service SEO and many other features, that web designer will need to completely start from scratch building your site. However, you do not really need this until you have a large company, if at all. Squarespace offers tons of functionality for online purchases, private customer access areas and much more.
Andy Ryan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I think if you just need a basic website with info, Squarespace is the best choice. I've used WordPress before and you have to constantly update it and the plugins all the time because of security issues. Squarespace is really easy. It has nice templates to work off of and the design and building process is intuitive. They have done a really good job making a platform for non-web-developer people.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Squarespace is really great for a quick solution that can be maintained by non-technical staff while presenting a very professional image. It is not a great solution for developers or those needing to come up with a more advanced or customized solution than you are given out of the box.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Squarespace is perfect for a business that wants the benefits of a website but doesn't need anything complex. It's easy to use, there is no need to worry about plugin updates or hosting and it looks great. It's easy to update even if you don't have website experience.
Lisa Cooley | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
I have a gorgeous website that I made myself, thanks to Squarespace. I'm able to integrate marketing emails, SEO, analytics, online carts, pretty much instantly. If you want to get started fast, it's really great. I think if you want to customize square space and you're having trouble, it would be most helpful to hire a square space designer. That's what I would have done in retrospect.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
It is a well-suited option for a small business I found in my own personal experience. It allows for the exposure of creativity and also the personalization of choices found both on the site and with plug-ins that a user may find more suitable to their style or needs.
May 24, 2021

Squarespace Review

Nicole Nagy | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Personally, I think Squarespace is suited for anyone who wants to either start their own mini business or showcase their work. There are so many integrations Squarespace can handle, and it's a beautiful layout that's easy to use! However, larger businesses... I don't think the website could sustain that much data... so if you're trying to start a software company I'd recommend using something else.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I would recommend the use of Squarespace for people who want a minimal and attractive website as Squarespace does this sort of theme well. It's easy enough to use and affordable. Good for newbie web designers and/or people who are new to making a website or on a limited budget. Also for those who don't need too much customization and that want to be able to make edits on their own without the use of a developer.
Darcy Knapp, MBA | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Depending on the size of the catalog, volume of sales and needs of the client, Squarespace is a good starter solution. For a more robust solution and higher volume clients they will need to change platforms down the road. Many clients last years in Squarespace until they have the sales volume and needs that a more robust platform offers (Shopify or BigCommerce).
Score 8 out of 10
Vetted Review
Verified User
Incentivized
If your looking for a tool that's a great price and helps you create a smaller website then this is the tool for you. For larger websites this would not be the right tool, but for artistic sells, book sells, and showing off artwork I found Squrespace to be an excellent tool.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
SquareSpace is suited for straight forward, more simplistic web pages. We set up the informational site for our small research group with 8 pages to showcase a few new projects with pictures, information and some multimedia files. However for a more complicated workflow and forms, we wouldn't choose SquareSpace as it doesn't have more integrations with our backend Azure systems. I wouldn't recommend it for large corporations with complicated workflows. Its more suited for smaller businesses.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Overall, Squarespace is the best in its field...providing the best bang for the buck when it comes to web hosting and web design features without requiring a full-time web manager to oversee the site on a regular basis. We have used the service for six years and do not have any intention of switching or looking at other options anytime soon.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
If you've started up a business and the idea of learning how to build a website and/or hiring a designer is just out of the question for you...this is your solution. You can easily have a beautiful website up and running in just a day or two using Squarespace and it isn't horrifically frustrating like other website templates or software can be. The only downside is that your SEO doesn't seemed to get picked up by crawlers as easily as other solutions and you cannot create your own code to add to Squarespace for other things you'd like to track. Other than that, this is a very easy platform to use and you can easily have a very professional and beautiful site up in just a day or two and your membership pays for all those other things that you don't want to look up that you need to purchase when buying a domain etc... It's a great solution for the non-tech business owner who just wants something up and running quickly.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Squarespace is great for selling products online. It's not as appropriate when selling in person. We did not use the product as a point-of-sale service, but they do have that option. Overall, highly recommend. Especially as the fees the service charges are so low.
Jared Jacobson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Squarespace is well suited for small companies that need an effective website to help promote their product or service to a specific group of customers. It is great if you need to market your business, publish a blog, promote an event, or just sell products. I would not try to use it to market myself for a position at a major corporation.
Michael Chow | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Although there are templates and themes, if you are skilled in web development or web design, one could further customize the site. You can use your custom code to CSS whatever you need to do. One is not stuck to the template or theme.
Don Stone | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
ResellerIncentivized
Squarespace can be used to create fast and amazing-looking websites. It is perfect for clients that have little to no website design experience. I will suggest Squarespace as an option for small business sites especially local business websites. If I am creating a larger site or site that requires customization, I would normally use WordPress to create the site.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
[Squarespace is] really great for small businesses where the owner or few employees have to do many jobs. Less appropriate for full blown ecommerce driven websites. Great for being able to quickly get something online with a clean and up to date look. For those wanting a product subscription plugin I have yet to find one that fits with Squarespace that fits my wine club needs.
Courtney Birnbaum | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
The beauty of Squarespace is its cohesive, "all-in-one" platform for building visually striking websites that communicate your goals to your audience, and then adding in a long list of other marketing tools to connect. Squarespace has done everything that I've used well, but there are so many options that it may be difficult to find yourself needing all of them—or affording them since there are different subscription levels that can add up for an individual but would be well within the budget of an established firm. If you already have reliable clients and a set workflow for website domains, marketing tools, email blasts, professional email hosting, analytics, web storefront, and logo design, for example, you may prefer to keep all those settings outside of your Squarespace account and let Squarespace excel at what it does best: let you build and host your website on a reliable platform. You may find it more streamlined to run all of those out of Squarespace! That's why there are options. Overall, Squarespace remains my preferred source for building and hosting websites, with the options I need like hosting blog, portfolio, and store pages on the same site, without needing to HTML code.
Josh Summerhays | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Squarespace is well suited for small business eCommerce. Their tools are great for people with a bias toward creating highly aesthetic web experiences with little to no custom development required. Squarespace is excellent for photographers and other types of makers to showcase their art and creations effectively online.

Squarespace is not a great choice for ad-revenue-reliant bloggers or similar content creators. Its eCommerce tools are great for launching quickly but lack a lot of customization options without custom development. If you have the resources to go that route, however, there are some great Squarespace development shops that can do some pretty cool stuff.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Squarespace is suitable for websites that are simple but you want to look elegant. While the templates are not complex, they look very clean. It is appropriate for any company that needs a simple website that can be designed quick.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Squarespace is fantastic for the first stages of an organization's existence on the internet. It's simple to set up, it looks good out of the box, your domain name is free with the Squarespace package, and it will provide all the basic functionality a small organization will need as it grows. You can quickly accept donations online, too.

You can also purchase a Google Workspace account via Squarespace and keep billing for website, domain, and professional (@your domain) email in a central place. It's a great way to put everything together for your online portion of the organization.

If you're running a larger e-commerce operation beyond maybe a dozen products, Squarespace might not be the right choice for you simple because the inventory management piece will end up costing time in labor and agita.
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