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Squarespace

Squarespace

Starting at $12 per month
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Overview

What is Squarespace?

Squarespace is a CMS platform that allows users to create a DIY blog, eCommerce store, and/or portfolio (visual art or music). Some Squarespace website and shop templates are industry or use case-specific, such as menu builders for restaurant sites.

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Recent Reviews

TrustRadius Insights

Squarespace has become a go-to platform for small businesses, creative professionals, and marketers looking to build and manage visually …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 16 features
  • Admin section (87)
    8.3
    83%
  • Page templates (88)
    7.1
    71%
  • Library of website themes (85)
    7.0
    70%
  • Mobile optimization / responsive design (84)
    6.7
    67%

Reviewer Pros & Cons

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Pricing

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Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.squarespace.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $12 per month
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Features

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

8.5
Avg 8.0

Platform & Infrastructure

Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.

8.3
Avg 7.7

Web Content Creation

Features that support the creation of website content.

7.8
Avg 7.6

Web Content Management

Features for managing website content

8.2
Avg 7.3
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Product Details

What is Squarespace?

Squarespace is a CMS platform that allows users to create a DIY blog, eCommerce store, and/or portfolio (visual art or music). Their templates are designed to be elegant and give users maximum control over the look & feel of the website. Some Squarespace templates are industry or use case-specific, such as menu builders for restaurant sites.

Squarespace allows eCommerce users to customize not only elements like themes and fonts, but also structural elements like online store layout. Templates are optimized for mobile shopping. SEO, product galleries, and order management features are built in. Squarespace integrates with Stripe for credit card payments, and ShipStation for shipping.

Squarespace Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Squarespace is a CMS platform that allows users to create a DIY blog, eCommerce store, and/or portfolio (visual art or music). Some Squarespace website and shop templates are industry or use case-specific, such as menu builders for restaurant sites.

Squarespace starts at $12.

Reviewers rate WYSIWYG editor and Publishing workflow and Content taxonomy highest, with a score of 9.

The most common users of Squarespace are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(297)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Squarespace has become a go-to platform for small businesses, creative professionals, and marketers looking to build and manage visually appealing websites. With its well-designed templates and extensive availability of designer fonts, Squarespace allows users to create a professional-looking website with ease. Users appreciate the platform's intuitive interface and drag-and-drop functionality, making it accessible for both beginners and design professionals. Squarespace also offers useful tools like Analytics to track website traffic and sales data, as well as an Abandoned Cart feature to follow up with potential customers. Furthermore, Squarespace's integration with payment systems like Stripe and PayPal simplifies the process of setting up e-commerce capabilities on a website. Whether it's showcasing products, maintaining portfolios, or running corporate websites, Squarespace provides a time-saving and cost-effective solution for individuals and businesses alike.

Intuitive Interface: Users have consistently praised Squarespace's intuitive interface, with many stating that it has made website creation and management effortless. Numerous reviewers have mentioned that they can easily navigate through different sections of their websites and perform tasks such as managing portfolios, blog posts, and responding to comments seamlessly. This user-friendly interface has greatly enhanced users' efficiency in managing their websites and engaging with their audience.

Wide Selection of Templates: The extensive collection of beautifully designed templates in Squarespace has received high praise from users. Many reviewers appreciate the wide variety of options available, as well as the frequent addition of new templates. These templates are seen as time-saving features for users with limited design background and coding knowledge. Thanks to the intuitive nature of these templates, users find them extremely easy to work with and customize according to their preferences.

Great Customer Support: Squarespace's customer support has been highly regarded by users for its helpfulness and responsiveness. Reviewers mention that the support team is not only friendly but also goes above and beyond to assist them whenever issues arise. Users appreciate having responsive email replies and live chat options available for support. The excellent customer service provided by Squarespace ensures that users feel supported throughout their website building journey

Cons:

  1. Limited customization options: Users have expressed frustration with the limited customization options in Squarespace, particularly in terms of design and layout. Several users have mentioned that the templates provided by Squarespace can look somewhat generic and lack flexibility for creating more complex websites.
  2. Difficulties in navigation and finding features: Some users find it difficult to navigate Squarespace's user interface and locate certain features. There is a learning curve associated with the software, making it challenging for users to find their way around and access specific functionalities.
  3. Lack of customer support options: Customer service being available only through email has been seen as a drawback by some users. They feel that having additional support channels, such as live chat or phone support, would be beneficial for resolving issues or seeking assistance more efficiently.

Based on user reviews, users recommend using Squarespace for any level of web experience and most businesses. They find Squarespace easy to use and navigate, and highly recommend it for beginners. Users suggest exploring different templates and reaching out to support if needed. Squarespace is also recommended for small businesses, ecommerce, organizations, and artists. Users advise learning basic HTML and CSS coding for advanced features and understanding SEO for better website performance. They highly recommend Squarespace as the best website provider and recommend purchasing a domain through Squarespace for convenience. Users advise planning the site on paper before executing it in the system and recommend watching tutorials and experimenting with the program beforehand. Overall, users highly recommend using Squarespace for creating professional-looking websites with minimal effort.

Attribute Ratings

Reviews

(51-75 of 88)
Companies can't remove reviews or game the system. Here's why
Edmond Lorts | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • The modest cost of using Squarespace is always covered with a single transaction.
  • Having a clean, modern, and beautiful site is invaluable when reaching new customers.
  • I've been able to easily change my plan as my business has changed over the years. Keeping it cost effective.
November 20, 2018

Squarespace is a hit

John Selkow | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Our website design gives us a leg up on our competition because it stands out.
  • The fluidity that the platform allows us to transition from web-based to mobile base without losing content or design standards is a big benefit for us.
  • The SEO options are easy to use and work affectively.
  • We love the blogging option.
Dave Becker | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Squarespace is able to host our company blog, so we can get weekly entries from our CEO and we can all learn what is going on in the company. Thi has lead to increased clarity throughout the organization
  • Since we are able to link to our files (we use OneDrive for cloud file storage), our employees are always only a few clicks away from finding the resources they need, and in a very organized manner. They are better able to answer customer questions now.
  • We have a "sandbox site" associated with our site, so admins can go in and test out new pages and features before making them live. This allows us to test out new ideas and find any bugs before we roll them out to the entire company.
Score 9 out of 10
Vetted Review
Verified User
  • I can't really justify this as we use our site to gather leads, and the leads are all funneled through the site. Our estimate would be imbalanced because everyone goes to our website to schedule a tour and the website sells the school. So, the answer would be that it is very positive; however, there is no other direction for it to go unless we start getting no tours!
  • Squarespace is the foundation of our business objectives because it allows us to convey them on the web. It makes it easy to display them, so it has helped encourage our objectives.
  • The only negative would be that at times it can be too easy. We are wordy and have - at times - overextended ourselves in writing way too much on our site, and overloading the content to a point where it was just too burdensome to read.
Tristen Davis, BA., MA. | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • It hasn't had either, solely as we are a club that is not interested in profit return nor track that information. I could see it being a good system to use for other companies that would be a huge savings rather than hire an outside web builder/editor.
Chris Tuley | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Squarespace has nearly tripled my page views due to its baked in SEO and wonderful designs.
  • Clients continue to compliment my site's design and ease of use when accessing their media
  • Squarespace's analytics and iOS apps are worth the price of their service alone. It makes maintaining and tracking ROI a breeze.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Our website through Squarespace has been instrumental to building our membership and clientele, and sharing important information about our brand
  • We have received clients through our website
  • It is really difficult to search our website, and it is hard to figure out how to improve our SEO to get more organic outreach
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • We have had an increase in online sales since switching to Squarespace.
  • Our interaction with customers through our Contact Form has increased and it has generated good feedback and an outlet for customers to express concerns/questions as well.
  • Our social presence is more professional and continually growing which can be attributed to our Facebook page and website and interaction between the two. Our overall viewership on our site has steadily increased and our Facebook following has followed the same trend.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Squarespace saved us a significant monthly expense when we took control and launched our new website and discontinued the third party site designer and manager.
  • It has saved us time and allowed for much more timely updates since Squarespace is simple and intuitive, I can do most things myself.
Stephanie Tran | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • It's still too early in our process to track the ROI—we're still gathering data, and we just launched the website in October. However, we've heard fantastic things about how the website looks, and some of my client's clients have said they feel the website is more authoritative then the last one we built on Wix.
  • If one of our "objectives" was a "more professional looking" website, Squarespace hit the nail on the head! It's mobile-friendly and the template we used (Basil) is gorgeous.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • We get all the functionality that we had with Wordpress and more at a fraction of the cost. We were able to let our maintenance lapse on Optimize Press, Gravity Forms and Yoast SEO. While we don't have the exacting control of page that these 3 packages gave us, we no longer worry about upgrades, security patching and the function natively in Squarespace is excellent.
  • We also have no fear keeping our content up to date. Since one can edit and see their results in real time, there is no real fear in making drastic changes. For our older websites, due to plug-ins and the inability to see our design in real time, we found ourselves leaving our content to get stale.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • For the money, it's a good deal considering everything you get. However, there are cheaper alternatives if you have the time to manage a WordPress site and the expertise required to set one up.
  • Most people will find this to be a great service offering. The key thing is finding a template that matches what you want on your site.
  • Within a few minutes, most people - even people with no experience in building websites - can come up with something that looks great, assuming they find an existing template that matches their needs.
Nicole Steen, M.A. | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • It helped me become a web designer! I struggled with Wordpress and the other sites like Wix and Weebly just looked cheap. Squarespace sites look amazing and with minimal effort, I can deliver beautiful effective sites for clients.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Using Squarespace for my site has helped me get interviews with companies that I aim to work for. I can't put an exact $ amount, but it has helped me with my career path and personal development.
  • Reasonable costs.
  • No need to code or design, but you can customize the themes to a certain extent.
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