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Squarespace

Squarespace

Starting at $12 per month
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Overview

What is Squarespace?

Squarespace is a CMS platform that allows users to create a DIY blog, eCommerce store, and/or portfolio (visual art or music). Some Squarespace website and shop templates are industry or use case-specific, such as menu builders for restaurant sites.

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Recent Reviews

TrustRadius Insights

Squarespace has become a go-to platform for small businesses, creative professionals, and marketers looking to build and manage visually …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 16 features
  • Admin section (87)
    8.3
    83%
  • Page templates (88)
    7.0
    70%
  • Library of website themes (85)
    7.0
    70%
  • Mobile optimization / responsive design (84)
    6.7
    67%

Reviewer Pros & Cons

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Pricing

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Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.squarespace.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $12 per month
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Features

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

8.5
Avg 8.0

Platform & Infrastructure

Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.

8.3
Avg 7.7

Web Content Creation

Features that support the creation of website content.

7.8
Avg 7.6

Web Content Management

Features for managing website content

8.2
Avg 7.3
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Product Details

What is Squarespace?

Squarespace is a CMS platform that allows users to create a DIY blog, eCommerce store, and/or portfolio (visual art or music). Their templates are designed to be elegant and give users maximum control over the look & feel of the website. Some Squarespace templates are industry or use case-specific, such as menu builders for restaurant sites.

Squarespace allows eCommerce users to customize not only elements like themes and fonts, but also structural elements like online store layout. Templates are optimized for mobile shopping. SEO, product galleries, and order management features are built in. Squarespace integrates with Stripe for credit card payments, and ShipStation for shipping.

Squarespace Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Squarespace is a CMS platform that allows users to create a DIY blog, eCommerce store, and/or portfolio (visual art or music). Some Squarespace website and shop templates are industry or use case-specific, such as menu builders for restaurant sites.

Squarespace starts at $12.

Reviewers rate WYSIWYG editor and Publishing workflow and Content taxonomy highest, with a score of 9.

The most common users of Squarespace are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(297)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Squarespace has become a go-to platform for small businesses, creative professionals, and marketers looking to build and manage visually appealing websites. With its well-designed templates and extensive availability of designer fonts, Squarespace allows users to create a professional-looking website with ease. Users appreciate the platform's intuitive interface and drag-and-drop functionality, making it accessible for both beginners and design professionals. Squarespace also offers useful tools like Analytics to track website traffic and sales data, as well as an Abandoned Cart feature to follow up with potential customers. Furthermore, Squarespace's integration with payment systems like Stripe and PayPal simplifies the process of setting up e-commerce capabilities on a website. Whether it's showcasing products, maintaining portfolios, or running corporate websites, Squarespace provides a time-saving and cost-effective solution for individuals and businesses alike.

Intuitive Interface: Users have consistently praised Squarespace's intuitive interface, with many stating that it has made website creation and management effortless. Numerous reviewers have mentioned that they can easily navigate through different sections of their websites and perform tasks such as managing portfolios, blog posts, and responding to comments seamlessly. This user-friendly interface has greatly enhanced users' efficiency in managing their websites and engaging with their audience.

Wide Selection of Templates: The extensive collection of beautifully designed templates in Squarespace has received high praise from users. Many reviewers appreciate the wide variety of options available, as well as the frequent addition of new templates. These templates are seen as time-saving features for users with limited design background and coding knowledge. Thanks to the intuitive nature of these templates, users find them extremely easy to work with and customize according to their preferences.

Great Customer Support: Squarespace's customer support has been highly regarded by users for its helpfulness and responsiveness. Reviewers mention that the support team is not only friendly but also goes above and beyond to assist them whenever issues arise. Users appreciate having responsive email replies and live chat options available for support. The excellent customer service provided by Squarespace ensures that users feel supported throughout their website building journey

Cons:

  1. Limited customization options: Users have expressed frustration with the limited customization options in Squarespace, particularly in terms of design and layout. Several users have mentioned that the templates provided by Squarespace can look somewhat generic and lack flexibility for creating more complex websites.
  2. Difficulties in navigation and finding features: Some users find it difficult to navigate Squarespace's user interface and locate certain features. There is a learning curve associated with the software, making it challenging for users to find their way around and access specific functionalities.
  3. Lack of customer support options: Customer service being available only through email has been seen as a drawback by some users. They feel that having additional support channels, such as live chat or phone support, would be beneficial for resolving issues or seeking assistance more efficiently.

Based on user reviews, users recommend using Squarespace for any level of web experience and most businesses. They find Squarespace easy to use and navigate, and highly recommend it for beginners. Users suggest exploring different templates and reaching out to support if needed. Squarespace is also recommended for small businesses, ecommerce, organizations, and artists. Users advise learning basic HTML and CSS coding for advanced features and understanding SEO for better website performance. They highly recommend Squarespace as the best website provider and recommend purchasing a domain through Squarespace for convenience. Users advise planning the site on paper before executing it in the system and recommend watching tutorials and experimenting with the program beforehand. Overall, users highly recommend using Squarespace for creating professional-looking websites with minimal effort.

Attribute Ratings

Reviews

(26-50 of 88)
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Score 8 out of 10
Vetted Review
Verified User
Incentivized
Squarespace is the software that my organization uses for building our website. For small non-profits like ours, Squarespace is an excellent tool. It is intuitive, easy to use, and easy to add new pages. We can't all have IT experts on our team, so this allows us to still have an awesome-looking website while requiring minimal technical knowledge.
Daniel Shatzkes CEO Entrepreneur, Manufacturer, Musician | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use Squarespace as our e-commerce website and platform. It is our portal through which customers can find out about us, our products and what we do and then they are able to purchase our products on our website. It is basically like most traditional e-commerce websites. We do utilize certain other tools that Squarespace offers, like their Analytics tools to gauge the traffic to our site, traffic sources and sales data. We do also use their "Abandoned Cart feature which allows us to contact customers that added product to their shopping cart but did not complete a purchase. At this time we do not use a lot of the marketing tools that Squarespace offers as part of their Advanced Commerce plan.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Squarespace is used to share media mostly - blog and vlog posts. There is also a page that links to your use as well as a standard contact option. Squarespace allows for easy dissemination of social media posts as well as a convenient way to share thoughts, ideas, and motivation.
Christy Price | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I use Squarespace as a website portfolio and sales tool. Squarespace allows me to easily update my website and to build professional sites quickly. It is a closed-source platform, so inherently more secure than open-source platforms, and I moved to Squarespace from WordPress several years ago and haven't looked back.
Reagan Baird Edwards | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I run my website on Squarespace. I am able to tell my story, feature my blog, embed my scheduling system and explain my services all in one place. I can also be contacted, can have people subscribe to receive updates and emails, and can use it as a storefront. Squarespace solves all of my website needs.
Robbin Block | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I use Squarespace to build, manage and maintain websites for my small business clients who are involved in a variety of industries. Squarespace's "designer" look and feel, along with well-designed templates overall, makes it ideal for companies where creative representation is especially important. This includes graphic designers, photographers, architects, etc. The look is achieved through wide-format imagery, extensive availability of designer fonts, use of white space, etc.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Squarespace was used to create a local business page for a CrossFit. It was an easy to use solution instead of WordPress or another CMS platform with little to no experience of web design for the business owner. It was up and running - easily edited and template within a day. With such beautiful designs to choose from - it makes it a seamless operation for anyone who already has the content that just needs to be placed within.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Only our specific department is currently using it under my direct management (other departments also use it on their own), but the entire organization's website is not hosted on Squarespace. As the entire organization's website is proprietary and designed/developed for a Korean-speaking audience, Squarespace was our solution in allowing us to communicate with our English-speaking audience without having to go through the arduous process/task of re-coding the existing website.
Andrew Folts | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I've been using Squarespace off and on for years, but in the past year, I've shifted my freelance web design business completely over to Squarespace (from WordPress and GatsbyJS). For small businesses, it simply makes more sense, because there's no need for a developer or tech support longterm. This allows me to keep creating new websites and focus on the design aspect, rather than on providing maintenance services to existing clients.
Dan Talvi | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Working as the A/V Media Coordinator for a multi-campus religious organization, we needed a user-friendly way to create a church website that provided a way to relay comprehensive information for all of our campuses, while maintaining accessibility for visitors and an easy way for non-tech users to update information on the website as needed.
Elizabeth Pampalone | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I meet business owners every day that have the same issue... "My website embarrasses me, don't look at it!!"
So, in order to serve these clients, I developed a formula to build a website in one day. When I found Squarespace, it made my formula a reality! I was always going over by a few hours (my formula was really a "website in a day and a half"). But when I started using Squarespace, It allowed me to truly build a website in a day. (8 hours flat is my current time!)
Alicia Kramer | TrustRadius Reviewer
Score 2 out of 10
Vetted Review
Verified User
I have used Squarespace to promote my graphic design business for four years now. My small organization benefits from having a web presence and Squarespace is the platform that we currently use. A web presence allows clients to see our past work to make an educated decision whether to hire us! Setting up our Squarespace site had its issues but we learned to work with the template constraints - we are designers after all so we always want to finesse design elements!
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Squarespace is used by a handful of team members – I use it primarily to create websites for clients that do not have needs that require the building of a custom website. We offer website design as an add-on service in addition to our branding and identity design services; Squarespace makes it very easy to build out websites that match the identity's look and feel and also fulfill all the customer's requirements in a cost-effective way.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I used Squarespace to get my website and my webstore up and running. I needed a professional grade looking website that worked well. Since this was a side project, I didn't want to expend resources and set up a web development team to create it. Squarespace was a really good alternative that simply let me drag, drop and create something that looked great and functioned without any issues. I liked the fact that you don't need to be a software guru to get things up and running. I also loved how easily I could add e-commerce functionality to my website.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
SquareSpace is our website builder. Because our company is very small (two people), we needed a program that was both sophisticated but easy to use. And as every company big and small, budget is always a factor in deciding whether to license a product. SquareSpace met all these goals.
Nathan Meehan | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Squarespace for our website and email hosting. We selected it to replace our GoDaddy/Microsoft Exchange-based email and web hosting. We needed a solution that was inexpensive and easy to update. The GoDaddy site was a Wordpress site and, unlike Squarespace, requires a higher level web design experience. We are a small company and needed to be easily able to modify/update our website and also make it look professional. Squarespace does both.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
I use Squarespace not for my own website, but for clients. I have had four clients over the past year that have chosen to use Squarespace for their website and they have hired me to help with various tasks, such as styling, third-party integrations, design review and more. Squarespace was being used by independent artists and small business owners.

Squarespace makes creating a simple website easy for people with no real web development experience. It offers a fairly clean interface featuring a visual builder WYSIWYG editor and the ability to drag and drop elements quickly.
November 23, 2018

I love Squarespace!

Josephine Stafford | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use Squarespace to manage an online storefront for my wedding planning company. Since I am the owner and only employee I don’t quite need to have other users, but I am aware of the opportunity to expand if I do decide to add team members. Having a website with such great SEO helps me rank better on google and brings me potential new clients.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We are currently using Squarespace for our companies website. It is being used across the entire organization as we make regular updates to the website and we also sell our products online. Our employees are able to log in to Squarespace when an online order comes in and fulfill the order. It's easy to use and easy to update.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I own a Custom Squarespace Web Design and Graphic Design company. We exclusively design and build websites on the Squarespace platform. We serve small to medium size businesses with their design needs online. Our websites, when complete, are passed onto the owner. We do not provide ongoing maintenance on their websites. After a project is finished we provide full training on their site so that they can confidently update and maintain their own website. We find that Squarespace makes it easy for companies to do this. With security updates, software upgrades, and almost zero downtime, Squarespace makes it easy for our client, and us, to depend on them as a solid hosting service for their sites.
Squarespace provides solutions for our clients in the areas of blogging, eCommerce, gorgeous user experience, modern look, third party integrations, appointment booking and many other features. We personally use it for several of those benefits.
Score 1 out of 10
Vetted Review
Verified User
Incentivized
I've managed and switched a number of clients from Squarespace. Although Squarespace is decent enough for a very, very simple website for someone that wants to DIY....it leaves a LOT to be desired with SEO, customization and customer service. Every client I've acquired that had a previous website with Squarespace ended up needing to be replaced with a better software.
Jacqueline DeCapua | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Squarespace has helped me create a beautiful website to help drive my business. Most of my business has come from people online and interacting with my website. It is a lot more cost effective than hiring someone to build a website for us and it allows me control over all aspects of the website. I can customize and redesign whenever I want!
Emily Muhoberac | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Squarespace to support our company website. I also personally use Squarespace to support multiple websites for side projects.

Our marketing team uses the platform most consistently internally. We had formerly built our site on WordPress, which proved to be too difficult to update and maintain. We switched to Squarespace and haven't regretted it for a second. The website builder is intuitive, but also has advanced customization so our design team is happy and our marketing team can manage it.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Squarespace is being used as a supplemental campaign site in tandem with our main corporate site. Our marketing department is using it to easily and quickly execute a low-code/no-code solution for websites instead of having to work with a developer to build a campaign site that will have a short lifespan and have minimal complexity.
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