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Sterling Check

Sterling Check
Formerly SterlingOne / TalentWise

Overview

What is Sterling Check?

Sterling background and identity solutions help you build a foundation of trust and safety for your employees, customers, and partners around the world. Sterling's CourtDirect technology provides direct online digital access to ~90% of US criminal search records, and SmartData…

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Recent Reviews

TrustRadius Insights

Rover has found great success in using SterlingOne for a seamless transition of applicants throughout their hiring process. By integrating …
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Reviewer Pros & Cons

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Pricing

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What is Sterling Check?

Sterling background and identity solutions help you build a foundation of trust and safety for your employees, customers, and partners around the world. Sterling's CourtDirect technology provides direct online digital access to ~90% of US criminal search records, and SmartData technology enables…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Sterling Check?

Sterling background and identity solutions help you build a foundation of trust and safety for your employees, customers, and partners around the world. Sterling's CourtDirect technology provides direct online digital access to ~90% of US criminal search records, and SmartData technology enables Sterling to further automate across the end-to-end employment criminal background check process – from matching candidate data to determining reportability and applying any order rules.

When Sterling’s three locator tools are used together, they uncover tens of thousands more criminal records than instant database searches alone:

  • SSN Trace - Sterling identifies the address history associated with a given Social Security Number (SSN) using an extensive database of 10,000+ sources. These results broaden the scope of a pre-employment background check to include locations of residence (and names, if requested) beyond what the candidate has disclosed. Alias names also may be identified upon request.
  • The Enhanced Nationwide Criminal Database searches State, County and Corrections criminal record databases to locate additional jurisdictions where a candidate may have committed a crime. Prior to reporting, possible felony and misdemeanor convictions and pending cases are verified against primary source court records to validate the record.
  • Locator Select queries over 2,400 jurisdictions for bookings and criminal activity, covering most of the incarcerated population in the US, locating additional places where a candidate may have criminal record history. Prior to reporting, possible felony and misdemeanor convictions and pending cases are verified against primary source court records to validate the record.

Sterling Check Video

Sterling's Fulfillment Process

Sterling Check Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Sterling background and identity solutions help you build a foundation of trust and safety for your employees, customers, and partners around the world. Sterling's CourtDirect technology provides direct online digital access to ~90% of US criminal search records, and SmartData technology enables Sterling to further automate across the end-to-end employment criminal background check process – from matching candidate data to determining reportability and applying any order rules.

TransUnion SmartMove, Findigs, and ACRAnet are common alternatives for Sterling Check.

The most common users of Sterling Check are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(21)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Rover has found great success in using SterlingOne for a seamless transition of applicants throughout their hiring process. By integrating Sterling Talent Solutions with Oracle Taleo, they are able to automatically retrieve candidate information for background checks, saving time and effort. Users have praised SterlingOne for its user-friendly interface and comprehensive screening capabilities. It covers federal, state, and local criminal background checks for the past 7 years, as well as financial credit checks for finance team hires. This ensures that organizations can thoroughly screen applicants beyond just criminal records, including employment history and residency. Additionally, SterlingOne helps streamline the onboarding process by conducting background checks and drug screenings for consultants, while also providing an organized platform to track profiles and update information. These features have proven invaluable to Rover and other organizations in ensuring a thorough and efficient hiring process. Overall, SterlingOne's integrations and user-friendly approach have made it a trusted solution for applicant screening and onboarding across various industries.

Based on user reviews, the software's most common recommendations are as follows:

  1. Explore other options: Some users advise considering alternative solutions, particularly for smaller or personal companies. They suggest finding another vendor that may better meet their needs.

  2. Utilize excellent customer service: Many users highly recommend using the software due to its exceptional customer service. They praise the company for providing incredible support and assistance throughout their experience.

  3. Improve communication and accuracy: Several users highlight the importance of maintaining clear communication with applicants during the background check process. They recommend offering assistance if necessary and ensuring accurate information is provided to avoid any misunderstandings.

Overall, while some users suggest exploring other options, many highly recommend the software due to its exceptional customer service and stress the importance of effective communication during the background check process.

Attribute Ratings

Reviews

(1-8 of 8)
Companies can't remove reviews or game the system. Here's why
Rebecca Boschert | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User
Incentivized
  • Using a background check provider that also offers onboarding has saved our company about $2000 a year
  • Overall the system has caused us to spend more time managing problems with background check issues than our previous provider.
  • Often applicants do not have a positive interaction with Sterling which negatively reflects on my company.
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