Skip to main content
TrustRadius
Sterling Check

Sterling Check
Formerly SterlingOne / TalentWise

Overview

What is Sterling Check?

Sterling background and identity solutions help you build a foundation of trust and safety for your employees, customers, and partners around the world. Sterling's CourtDirect technology provides direct online digital access to ~90% of US criminal search records, and SmartData…

Read more
Recent Reviews

TrustRadius Insights

Rover has found great success in using SterlingOne for a seamless transition of applicants throughout their hiring process. By integrating …
Continue reading
Read all reviews

Reviewer Pros & Cons

View all pros & cons
Return to navigation

Pricing

View all pricing
N/A
Unavailable

What is Sterling Check?

Sterling background and identity solutions help you build a foundation of trust and safety for your employees, customers, and partners around the world. Sterling's CourtDirect technology provides direct online digital access to ~90% of US criminal search records, and SmartData technology enables…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

4 people also want pricing

Alternatives Pricing

What is NameScan?

NameScan, a member of the Neurocom group, is based in Australia and provides a publicly accessible online service which enables users to check the names of individual persons or companies instantly, against the Dow Jones Watchlists, which the vendor presents as the most detailed and accurate global…

Return to navigation

Product Details

What is Sterling Check?

Sterling background and identity solutions help you build a foundation of trust and safety for your employees, customers, and partners around the world. Sterling's CourtDirect technology provides direct online digital access to ~90% of US criminal search records, and SmartData technology enables Sterling to further automate across the end-to-end employment criminal background check process – from matching candidate data to determining reportability and applying any order rules.

When Sterling’s three locator tools are used together, they uncover tens of thousands more criminal records than instant database searches alone:

  • SSN Trace - Sterling identifies the address history associated with a given Social Security Number (SSN) using an extensive database of 10,000+ sources. These results broaden the scope of a pre-employment background check to include locations of residence (and names, if requested) beyond what the candidate has disclosed. Alias names also may be identified upon request.
  • The Enhanced Nationwide Criminal Database searches State, County and Corrections criminal record databases to locate additional jurisdictions where a candidate may have committed a crime. Prior to reporting, possible felony and misdemeanor convictions and pending cases are verified against primary source court records to validate the record.
  • Locator Select queries over 2,400 jurisdictions for bookings and criminal activity, covering most of the incarcerated population in the US, locating additional places where a candidate may have criminal record history. Prior to reporting, possible felony and misdemeanor convictions and pending cases are verified against primary source court records to validate the record.

Sterling Check Video

Sterling's Fulfillment Process

Sterling Check Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Sterling background and identity solutions help you build a foundation of trust and safety for your employees, customers, and partners around the world. Sterling's CourtDirect technology provides direct online digital access to ~90% of US criminal search records, and SmartData technology enables Sterling to further automate across the end-to-end employment criminal background check process – from matching candidate data to determining reportability and applying any order rules.

TransUnion SmartMove, Findigs, and ACRAnet are common alternatives for Sterling Check.

The most common users of Sterling Check are from Mid-sized Companies (51-1,000 employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(21)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Rover has found great success in using SterlingOne for a seamless transition of applicants throughout their hiring process. By integrating Sterling Talent Solutions with Oracle Taleo, they are able to automatically retrieve candidate information for background checks, saving time and effort. Users have praised SterlingOne for its user-friendly interface and comprehensive screening capabilities. It covers federal, state, and local criminal background checks for the past 7 years, as well as financial credit checks for finance team hires. This ensures that organizations can thoroughly screen applicants beyond just criminal records, including employment history and residency. Additionally, SterlingOne helps streamline the onboarding process by conducting background checks and drug screenings for consultants, while also providing an organized platform to track profiles and update information. These features have proven invaluable to Rover and other organizations in ensuring a thorough and efficient hiring process. Overall, SterlingOne's integrations and user-friendly approach have made it a trusted solution for applicant screening and onboarding across various industries.

Based on user reviews, the software's most common recommendations are as follows:

  1. Explore other options: Some users advise considering alternative solutions, particularly for smaller or personal companies. They suggest finding another vendor that may better meet their needs.

  2. Utilize excellent customer service: Many users highly recommend using the software due to its exceptional customer service. They praise the company for providing incredible support and assistance throughout their experience.

  3. Improve communication and accuracy: Several users highlight the importance of maintaining clear communication with applicants during the background check process. They recommend offering assistance if necessary and ensuring accurate information is provided to avoid any misunderstandings.

Overall, while some users suggest exploring other options, many highly recommend the software due to its exceptional customer service and stress the importance of effective communication during the background check process.

Attribute Ratings

Reviews

(1-2 of 2)
Companies can't remove reviews or game the system. Here's why
Score 9 out of 10
Vetted Review
Verified User
Incentivized
With every new hire, we run their background check through Sterling Talent Solutions no matter what department they will be in. The initiation is easy and Sterling takes it from there to run the background check and communicate with the new candidate.
  • The initiation of a background check is very simple by only needing the name and email of the new candidate and submitting that as the new ticket.
  • Sterling communicates with the new candidate to keep the background check moving which saves us time by not needing to keep a close eye on the process of the background check.
  • Sterling communicates with the employer to let them know if additional charges are needed to run the background check and we can either approve or deny the charge.
  • We have had to reach out multiple times to decrease the maximum we are willing to spend if past employers are using a third party to run the background check and it cost an additional amount to run the background. We have had to communicate back a forth multiple times to lower it to a more reasonable price.
Sterling does do a great job of running and completing the background checks. The only downfall would be the additional charge limit that has been complicated to figure out with Sterling.
  • Since it manages the majority of the background check, it has saved me time, allowing me to work on other projects.
Overall, the company is efficient and completes the task we need on hand.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Sterling Talent Solutions is used by our company to perform the background check for the candidates. It is automatically integrated into the Oracle Taleo application to get the candidate information automatically after the offer is given to the candidate.
  • Background checks
  • It provides us the safer hiring decisions with comprehensive background and identity checks.
  • Delay in response
  • Time taken to perform the background checks.
  • Well suited:
  • Where the organization has a larger number of hires expected, and the background needs to be thoroughly checked.
  • They perform the educational background check for other countries as well.
  • Well suited when Comprehensive drug screening, background checks, criminal checks are required.
  • Less Suited:
  • When the hire or recruiting cap is very low for a company.

  • Performs the background checks of employees.
  • Negative impact is the delay in the processing times.
  • Sterling Talent is an excellent company for performing the background checks for our new hires. However, the delay in processing times can be improved.
  • Also, there should be automation from legacy systems to pick up the candidate details as much as possible instead of asking for more details from the candidate via email.
Return to navigation