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Stripe Payments

Stripe Payments

Overview

What is Stripe Payments?

Stripe is a payment gateway software solution which supports a range of payment related needs such as subscription management and recurrent billing via Stripe Billing, integration with third party payment services via the Stripe Connect API, assistance starting an…

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Recent Reviews

TrustRadius Insights

Stripe has established itself as a versatile and reliable payment processing platform, catering to the needs of various industries. Users …
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TrustRadius Insights
TrustRadius Insights

BEWARE OF STRIPE!

1 out of 10
December 08, 2022
From my experience, BEWARE OF STRIPE! THEY ARE EXTREMELY SHADY (in my opinion) AND JUST TOOK MONEY OUT OF OUR BANK ACCOUNT. They almost …
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Useful Product

8 out of 10
March 25, 2022
Incentivized
Stripe makes it easy to handle credit card sales. We use it to manage revenue and credit card processing from multiple product revenue …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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Sigma

$0.02

Cloud
per charge

Radar

$0.05

Cloud
per screened transaction

Issuing

$0.10

Cloud
per virtual card

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is Stripe Payments?

Stripe is a payment gateway software solution which supports a range of payment related needs such as subscription management and recurrent billing via Stripe Billing, integration with third party payment services via the Stripe Connect API, assistance starting an Internet business which accepts payements via Stripe Atlas, fraud prevention via Stripe Radar, and payment analytics via Stripe Sigma.

Additional features and modules include Stripe Issuing, which allows users to create, manage, and distribute virtual and physical cards. Control expenses, reduce operational burden, and create new lines of revenue. Stripe Invoicing is a global invoicing platform. Stripe Treasury is a banking-as-a-service API that lets users embed financial services in a marketplace or platform. With a single integration, enable customers to hold funds, pay bills, earn interest, and manage cash flow.

Stripe Payments Video

The opportunity ahead (and at Stripe)

Stripe Payments Competitors

Stripe Payments Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Alipay, Finix, and kevin. are common alternatives for Stripe Payments.

Reviewers rate Billing and Invoicing Support highest, with a score of 4.2.

The most common users of Stripe Payments are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(317)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Stripe has established itself as a versatile and reliable payment processing platform, catering to the needs of various industries. Users have found Stripe to be an invaluable tool for their businesses, whether it's processing payments for events, e-commerce transactions, or professional services. With its seamless and user-friendly interface, Stripe ensures a smooth checkout experience without redirects or pop-ups on both desktop and mobile devices. It offers flexibility in handling one-time purchases, recurring billing, and subscription-based revenue, allowing startups and small businesses to effectively manage their financial operations. Moreover, Stripe's integration capabilities with popular platforms like Shopify, ClickFunnels, and WordPress make it a popular choice among businesses looking for an easy-to-use payment gateway. Users also appreciate Stripe's ability to handle various types of credit card payments while efficiently detecting fraudulent charges. Additionally, organizations in the non-profit sector rely on Stripe for streamlining donations and program fees. With its reliable performance, low fees, and integration with accounting systems like Salesforce, Stripe has become the preferred payment processor for businesses both nationally and internationally.

Transparent Pricing: Several users have praised Stripe's flat fee structure, finding it simple and transparent. They appreciate the ease of understanding and calculating transaction fees, which helps them effectively manage their costs.

Intuitive User Interface: Many reviewers have commended Stripe for its well-designed and intuitive user interface. They find it easy to navigate and use, allowing them to complete tasks quickly and efficiently.

Excellent Customer Support: Numerous users have expressed satisfaction with Stripe's customer support. They feel supported and valued as customers when seeking assistance, contributing to their overall positive experience with the software.

Outdated User Interface: Several users have expressed dissatisfaction with Stripe's user interface, stating that it is not modern and user-friendly. They feel that the interface could be more simplified and streamlined for easier navigation and task completion.

Slow Search Functionality: Many reviewers have mentioned that searching for information within Stripe is slow and frustrating, particularly when looking up customer details. This issue hampers their ability to efficiently retrieve the information they need.

Clunky Navigation: A significant number of users find the navigation of Stripe's features to be clunky and time-consuming. They mention that there are many different ways to track information and accomplish tasks, which adds complexity to their workflow.

Attribute Ratings

Reviews

(1-25 of 80)
Companies can't remove reviews or game the system. Here's why
December 02, 2022

Not what they promise, poor successful transaction rate.

Verified User
Partner in Sales
Apparel & Fashion Company, 11-50 employees
Score 5 out of 10
Vetted Review
Verified User
Likelihood to Recommend
Its been now 1 year that Stripe does not seem to be having interest to resolve my problem. On my very own website, my own card is being declined by Stripe. Upon using the same card via Paypal the transaction is successful. Upon individually verifying there is absolutely no problem with my issuing card or my bank. I have already verified that by speaking to them. It seems like Stripe just want to continue declining without giving a valid reason. My customer conversion rate has taken a massive hit due to this. Looking for good alternatives.
September 30, 2022

Stripe Review

David Chen | TrustRadius Reviewer
David Chen
CEO (Chief Executive Officer)
David Chen CPA LLC (Accounting, 1-10 employees)
Score 1 out of 10
Vetted Review
Verified User
Likelihood to Recommend
Stripe shut us down after processing $8k~ of payments, as they flagged us high risk, we take credit card authorization forms on everything and are a CPA firm, one of the lowest chargeback industries.

They also took back the money after we provided services, making it stressful for our team
August 29, 2022

Take credit card payments online instantly

Dr Olivier Becherel - Leadership and Executive Coaching | TrustRadius Reviewer
Dr Olivier Becherel - Leadership and Executive Coaching
Mentor & Coach
Mastery To Success Pty Ltd (Professional Training & Coaching, 1-10 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Very well suited for small businesses that want to accept credit card payments without using a bank merchant account and paying monthly fees. Also, the transaction fees are low, the setup is quite easy, and it integrates with most online software and platforms.
June 02, 2022

Held 50,000 EUR and asked me to take a loan to pay my contractors.

Verified User
Executive in Other
Events Services Company, 1-10 employees
Score 1 out of 10
Vetted Review
Verified User
Likelihood to Recommend
Held 50,000 EUR and asked me to take a loan to pay my contractors.

I'm a small business owner, who organises workshops for dancers once a year. This year, to increase the experience of participants, I decided to accept card payments with Stripe, instead of manual transfers. Stripe without any warning froze 50,000 EUR and after a few messages going back and forth, they said (get ready for it)... to take a loan so I can cover the costs, as they will not release the funds until the event takes place (!!!). It's the 4th time I organise this workshop, never had a single dispute, and I run a legal, registered business.I don't have any funds to cover the costs, and my credit score is too low to take a loan (what's being ridiculous itself), so now basically I'm stressing out, crying, and seeking legal advice, to not get massacred by the community I've been building for years and lose my future in extreme debt. I believe you should avoid it like fire, especially if you're a small business.
May 27, 2022

Great payment processing solution for small businesses!

MW
Mark Wong
Head of Web Development
Impact Merchandising (Apparel & Fashion, 11-50 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Stripe is very suitable for small businesses. They provide you with a nice portable CC scanner when you sign-up. If you have an eCommerce store Stripe will most likely be compatible with it. Even if you have a more custom site built using Wordpress/WooCommerce Stripe has a free plug-in that's ready to use.
May 03, 2022

Stipe is well worth a look.

Verified User
Representative in Sales
Hospital & Health Care Company, 11-50 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
I think Stripe is well suited for most businesses. We are a smaller business, but I have seen it work very well for larger organizations. It does a great job of processing payments from users on our site, but we sometimes run into problems with certain banks when it comes to authorizing payments.
April 27, 2022

Stripe is in a league of its own in Payment Processing

Bobby Greenawalt | TrustRadius Reviewer
Bobby Greenawalt
Founder & President
Beverage Management (Food & Beverages, 51-200 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Stripe is amazing for anything you'll be processing from a website—E-commerce, website forms, management platforms, etc. To my knowledge, it's not best suited for a POS System, but I'm sure that's something that is integrated with other platforms so that they can offer it. Ultimately, it's well suited for most scenarios.
April 04, 2022

Great Payment Processor for Small Business

Verified User
Professional in Professional Services
Professional Training & Coaching Company, 1-10 employees
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
I launched a product over the holiday and needed a quick and easy way to sell the product from my social media account and Stripe made that process easy for me. The best part about having a Stripe account is the ease of use and no monthly fees or minimums. I'm only charged a minimum transaction fee of 1% on each of my payments and the money is sent to my bank account within 5 business days. Also, while setting up my products I can put my Stripe account via my account's API in test mode to make sure everything is set up accurately.
March 25, 2022

Useful Product

Verified User
Employee in Finance and Accounting
Computer Software Company, 201-500 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Stripe is well suited for a small business with limited reporting needs. Large customers can also find it useful though. The reporting is confusing to use, and some reconciliations and tasks had to be very manual as a result. It is easy to refund customers and manage and cancel subscriptions.
March 24, 2022

Our go-to payment service provider

Duncan McMillan | TrustRadius Reviewer
Duncan McMillan
Director
Art & Soul Communications Ltd (Internet, 1-10 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
In my experience, Stripe is the ideal payment platform for implementing online payments on a website. It is also an ideal choice of payment gateway when setting up an online store using WordPress and one of the many e-commerce plugins like WooCommerce.
March 23, 2022

Easy integration and behind-the-scenes functionality

David Calvert | TrustRadius Reviewer
David Calvert
Pastor for Creative Arts
Grace Community Church (Religious Institutions, 1-10 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Stripe is great for processing payments and donations made through PCO Giving - they are integrated well and function largely in the background. When we've needed to, we've easily accessed Stripe directly to double check things. If you're trying to integrate with another payment processor or backend program that has an existing relationship with another processor, Stripe may make things more complicated.
March 23, 2022

Stripe - Saves Time and Works With Our Other Software

Verified User
Strategist in Corporate
Marketing & Advertising Company, 1-10 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Stripe is well suited for service-based businesses that are online. Stripe makes it easy to process payments for digital products that are information based. It was easy to set up and sell my services and digital products and receive money in my account within a reasonable time. I wouldn't recommend Stripe for product-based businesses.
March 23, 2022

What Stripe can do for you and your customers' credit cards

Verified User
Employee in Finance and Accounting
Financial Services Company, 501-1000 employees
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
In our experience, Stripe is very useful if your business would like to quickly process credit card payments for invoices, especially if your customers are worried about maintaining PCI compliance. We have been using it with our current ERP for over a year and it has been very helpful, however in trying to transition Stripe to our new ERP, we have experienced some delays and complications.
March 23, 2022

Stripe - A good payment handling tool with many features

Verified User
Employee in Research & Development
Program Development Company, 1-10 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
If you want to get started fast with accepting Credit Card payments, Stripe is perfect for you because you can create custom payments and the most shop websites have an integration for Stripe. If you're developing with Stripe it's a very good experience either because the API is well documented and with the test mode you can try everything as much as you need.
March 23, 2022

The best way to process online payments!

Rod Thompson | TrustRadius Reviewer
Rod Thompson
President
Inflate Your Business Inc. (Marketing & Advertising, 1-10 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Stripe is well suited to any business offering online sales because it's easy to set up and use. I would say that any online business that is selling specific products would benefit from using Stripe. I'm not sure Stripe would work well for highly technical products that may need customization.
March 23, 2022

The most versatile card processing platform

MD
Mark Doherty
Web Developer
The White Hag (Consumer Goods, 11-50 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Stripe is incredibly versatile with endless scenario options to use the platform. Outside of the standard online ecommerce payment gateway, which works seamlessly, I find the direct invoicing and related subscription options to be very valuable and can provide companies of all sizes with an option to refresh their billing models and collect new forms of revenue.
March 23, 2022

Great payment processor for Woocommerce integration!

Josh Collier, Website Designer | TrustRadius Reviewer
Josh Collier, Website Designer
Co-Owner
JNM Web Creations (Design, 1-10 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
The main scenarios I would use stripe for are for ecommerce sites. Though I only use woocommerce I believe they integrate with a lot of other ecommerce platforms. If you need to get something setup very quickly and going Stripe is probably one of the quickest ways to get an account up. They make it easy to put sales dollars right into your account.
March 23, 2022

Happy with Stripe!

Meredith Brough | TrustRadius Reviewer
Meredith Brough
Business Owner and Sleep Coach
Sweet Slumber, LLC (Professional Training & Coaching, 1-10 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
I am a single owner LLC with a couple of contracted workers. That means most of my business dealings are my responsibility, but I don’t have a lot of time to deal with problems and I need things to run smoothly. I sell digital products and coaching services. I had a monthly subscription program for a year. Stripe has been well suited for me, whether I needed monthly fees collected for my membership site, payments for one time purchases, or payments split into 2-3 charges. i am glad I have Stripe working for me.
March 23, 2022

An affordable and easy to integrate payment gateway.

Verified User
Manager in Sales
Information Technology & Services Company, 11-50 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
If you are running a SAAS-based solution and are looking for a payment gateway that can be integrated into the platform for ease of usage of the customers of the solution. Recurring payment settlements are also easy to perform. The security of card information is also a key thing that stripe does well.
March 23, 2022

Paypal? Who needs PayPal? Paypwho?

NV
Neus Virgili
CEO (Chief Executive Officer)
NeusVirgili.com (Professional Training & Coaching, 1-10 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
It's and outstanding alternative to PayPal. It's very easy to integrate payments with checkout platforms like Thrivecart.

It's a great payment processor if you sell online products, courses or services.

It may not be the best option if your buyers tend to make compulsive purchases, since in this case they will look for their credit card information, something that takes a little more work than simply using your email as PayPal does.
March 23, 2022

Good but not the best.

Verified User
Employee in Marketing
Graphic Design Company, 1-10 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Stripe is very easy to install and very easy to use for our customers, with very little or no coding knowledge is needed for installation. Runs very happily on most websites we create. Our biggest issue is the stripe server outages, if this was resolved or the frequency dramatically reduced I would have given a 10.
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