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Stripe Payments

Stripe Payments

Overview

What is Stripe Payments?

Stripe is a payment gateway software solution which supports a range of payment related needs such as subscription management and recurrent billing via Stripe Billing, integration with third party payment services via the Stripe Connect API, assistance starting an…

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Recent Reviews

TrustRadius Insights

Stripe has established itself as a versatile and reliable payment processing platform, catering to the needs of various industries. Users …
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BEWARE OF STRIPE!

1 out of 10
December 08, 2022
From my experience, BEWARE OF STRIPE! THEY ARE EXTREMELY SHADY (in my opinion) AND JUST TOOK MONEY OUT OF OUR BANK ACCOUNT. They almost …
Continue reading

Useful Product

8 out of 10
March 25, 2022
Incentivized
Stripe makes it easy to handle credit card sales. We use it to manage revenue and credit card processing from multiple product revenue …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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Sigma

$0.02

Cloud
per charge

Radar

$0.05

Cloud
per screened transaction

Issuing

$0.10

Cloud
per virtual card

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is Stripe Payments?

Stripe is a payment gateway software solution which supports a range of payment related needs such as subscription management and recurrent billing via Stripe Billing, integration with third party payment services via the Stripe Connect API, assistance starting an Internet business which accepts payements via Stripe Atlas, fraud prevention via Stripe Radar, and payment analytics via Stripe Sigma.

Additional features and modules include Stripe Issuing, which allows users to create, manage, and distribute virtual and physical cards. Control expenses, reduce operational burden, and create new lines of revenue. Stripe Invoicing is a global invoicing platform. Stripe Treasury is a banking-as-a-service API that lets users embed financial services in a marketplace or platform. With a single integration, enable customers to hold funds, pay bills, earn interest, and manage cash flow.

Stripe Payments Video

The opportunity ahead (and at Stripe)

Stripe Payments Competitors

Stripe Payments Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Alipay, Finix, and kevin. are common alternatives for Stripe Payments.

Reviewers rate Billing and Invoicing Support highest, with a score of 4.2.

The most common users of Stripe Payments are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(317)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Stripe has established itself as a versatile and reliable payment processing platform, catering to the needs of various industries. Users have found Stripe to be an invaluable tool for their businesses, whether it's processing payments for events, e-commerce transactions, or professional services. With its seamless and user-friendly interface, Stripe ensures a smooth checkout experience without redirects or pop-ups on both desktop and mobile devices. It offers flexibility in handling one-time purchases, recurring billing, and subscription-based revenue, allowing startups and small businesses to effectively manage their financial operations. Moreover, Stripe's integration capabilities with popular platforms like Shopify, ClickFunnels, and WordPress make it a popular choice among businesses looking for an easy-to-use payment gateway. Users also appreciate Stripe's ability to handle various types of credit card payments while efficiently detecting fraudulent charges. Additionally, organizations in the non-profit sector rely on Stripe for streamlining donations and program fees. With its reliable performance, low fees, and integration with accounting systems like Salesforce, Stripe has become the preferred payment processor for businesses both nationally and internationally.

Transparent Pricing: Several users have praised Stripe's flat fee structure, finding it simple and transparent. They appreciate the ease of understanding and calculating transaction fees, which helps them effectively manage their costs.

Intuitive User Interface: Many reviewers have commended Stripe for its well-designed and intuitive user interface. They find it easy to navigate and use, allowing them to complete tasks quickly and efficiently.

Excellent Customer Support: Numerous users have expressed satisfaction with Stripe's customer support. They feel supported and valued as customers when seeking assistance, contributing to their overall positive experience with the software.

Outdated User Interface: Several users have expressed dissatisfaction with Stripe's user interface, stating that it is not modern and user-friendly. They feel that the interface could be more simplified and streamlined for easier navigation and task completion.

Slow Search Functionality: Many reviewers have mentioned that searching for information within Stripe is slow and frustrating, particularly when looking up customer details. This issue hampers their ability to efficiently retrieve the information they need.

Clunky Navigation: A significant number of users find the navigation of Stripe's features to be clunky and time-consuming. They mention that there are many different ways to track information and accomplish tasks, which adds complexity to their workflow.

Attribute Ratings

Reviews

(1-25 of 80)
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December 08, 2022

BEWARE OF STRIPE!

Score 1 out of 10
Vetted Review
Verified User
From my experience, BEWARE OF STRIPE! THEY ARE EXTREMELY SHADY (in my opinion) AND JUST TOOK MONEY OUT OF OUR BANK ACCOUNT. They almost bankrupted our business. Our private keys were leaked somewhere, no fault of our own, and someone tried to do card testing using our keys. All of the payments were blocked due to our diligence, but stripe froze our account and started blocking all of our legitimate payments. No one at stripe would ever help us or give any information regarding how long it would take to get our account running again. We called every day and could never get any information other than a special team was working on it. They also decided to debit our account over $2,000 dollars and just took it out of our bank account. They were very unprofessional and just hung on up us on the phone, wouldn’t respond to emails, and caused our business to be at a standstill. They have acted extremely shady, and unprofessional, and we would never use them again under any circumstances. After two weeks of no response, we decided to use another payment processor.
Score 5 out of 10
Vetted Review
Verified User
Disappointed. Its been now 1 year that Stripe does not seem to be having interest to resolve my problem. On my very own website, my own card is being declined by Stripe. Upon using the same card via Paypal the transaction is successful. Upon individually verifying there is absolutely no problem with my issuing card or my bank. I have already verified that by speaking to them. It seems like Stripe just want to continue declining without giving a valid reason. My customer conversion rate has taken a massive hit due to this. Looking for good alternatives. Although my business grows and stripe gets more payments via me, they dont want to have tier based fees/charges. Whether you give stripe a revenue of 100$ or 10,000$ you are the same for Stripe. I am Customer from India and they have not kept the tier system for Indians. Thanks Stripe, very helpful !
Dr Olivier Becherel - Leadership and Executive Coaching | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Stripe as our preferred credit card payment processing gateway for both national and international transactions. It very simple to use and set up. It is reliable and it integrates well with Xero, with our accounting system.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We started using Stripe as our CC payment processor when we switched over to a new ERP system. Stripe is used for both manual and online orders. If we get customer financial information via phone, fax, or email our customer service department uses Stripe's online portal to process those payments. Our eCommerce sites use WooCommerce and Stripe has a really nice plug-in that helps process online payments.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Stripe to process payments through their integration on our site. We also use it for invoicing when it comes to other forms of payment. We needed a quick and reliable payment processor because we have many people coming in on a daily basis needing to pay. We also needed a way to invoice for larger payments.
Bobby Greenawalt | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Stripe is used in a few different methods. It is the payment processor through our website forms integrated with Gravity Forms. We use this to process payments for tabs at events. It goes through the form and then pushes the customer to a Stripe page to make PCI compliance easier.

We also use Stripe through our Event Management Software, Tripleseat, as our payment processor. The integration with Tripleseat allows us to easily reference back to each event and makes reconciling easy.

Lastly, we use it through Shopify, as Shopify exclusively uses Stripe for its e-commerce platform.

Stripe solves several problems for us. We are able to be consistent, see everything in one place, know the customer support is great, and ultimately make it easy for our clients to checkout.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
I use Stripe as my payment method for my online coaching program and courses. I've also used it as one-time payment method during a product promotion and launch. Stripe has allowed me to get paid securely and quickly with minimal transaction fees.
March 25, 2022

Useful Product

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Stripe makes it easy to handle credit card sales. We use it to manage revenue and credit card processing from multiple product revenue streams. During closing, we export reports from Stripe to reconcile to the GL. We configured the cash receipts to post to our GL directly, which is convenient and automated.
Duncan McMillan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Stripe is our payment gateway provider of choice when building websites and commerce solutions for our clients. The popularity of Stripe means that if we are deploying an off-the-shelf solution like WordPress, then there are plenty of ready-made integrations available, and setting up is always a breeze. When we develop a bespoke, custom-built solution, Stripe’s developer-friendly API helps reduce a potentially complex job into a few straightforward and well-documented steps.
David Calvert | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Stripe is integrated as the payment method for Planning Center Online Giving, our non-profit giving solution. Our interaction with Stripe is streamlined through the PCO Giving interface, but we have also connected directly with Stripe to follow up on various fees or processes. Since COVID, all of our online giving has increased significantly, so Stripe has become an invaluable partner in giving folks a secure way to give donations through our website.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Stripe to accept money for our online courses, programs, workshops, events, and membership. Stripe is really helpful in our business because it processes our payments and deposits the money into our account quickly, helping with predictable cash flow. We use Stripe in conjunction with our shopping cart program.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use Stripe to process credit card payments from our customers. We've integrated Stripe with Salesforce to have customers provide their credit card information in order to maintain PCI compliance. If a customer needs to update their credit card details, they don't even need to contact us; they can simply login to Salesforce, make the changes, and we can process their next monthly payment seamlessly.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We're currently implementing it into our own systems, currently it's mostly in development systems. It will be used to process payments for our future webshop and will be offered to our other customers which get custom invoices if they want to pay with Credit Card or other payments available on Stripe.
Rod Thompson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We work with several national companies who's Franchisees order from us online and we use Stripe to process the credit card payments. Selling our products online, we wanted to work with a reliable company that had a strong history of successful online transactions. We did our research and of all the companies that offer credit card processing, Stripe was the clear winner for us. It automates our selling process, making it easy to do business online.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Stripe is used as the payment gateway for all ecommerce purchases on our website via a WooCommerce integration. This provides our website visitors with the ability to pay for their order on our website with no redirects and no popups regardless of whether they are on a desktop or mobile device.
Josh Collier, Website Designer | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I have used it in two ways. The first way I used it was to use it as my payment processor for an ecommerce site I built for personal use to sell my own product. I also needed a payment processor for a customer who I was building an ecommerce site for. It needed to integrate well with woocommerce, and that is one thing they do extremely well.
March 23, 2022

Happy with Stripe!

Meredith Brough | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I use Stripe to charge my clients for purchases that they make; some are one time purchases and others are recurring. I need a service that is convenient, reliable and easy to use. I also need a service that has low fees and is convenient for my customers to use.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use skype as its integration with our marketing automation platform and we use stripe to take our client's payments from subscriptions. Its a good and affordable tool with smooth transactions. Its smoothness is even commended by clients as well. THey are comfortable with the processes of stripe very well.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I started to use Stripe because I was fed up with how I was treated by PayPal customer service. It has been my only payment processor since then. It's easy to track recurring payments, handle refunds and even change payments on the way. They have competitive rates and the support team has always responded above my expectations.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We used Stripe to allow people to pay for orders on an e-commerce platform. People would add products to the cart and then proceed to the checkout section where they can choose the payment method and proceed with the purchase. Stripe allowed us to flawlessly integrate the payment procedure into our e-commerce template and logic.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use it as a payment gateway for a number of our customer's websites, nice and easy to install with very few problems. Easy to use for our customers and they don't need any programming or coding knowledge to use it. It saves our customers having to set up payment gateways on their websites.
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