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Stripe Payments

Stripe Payments

Overview

What is Stripe Payments?

Stripe is a payment gateway software solution which supports a range of payment related needs such as subscription management and recurrent billing via Stripe Billing, integration with third party payment services via the Stripe Connect API, assistance starting an…

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Recent Reviews

TrustRadius Insights

Stripe has established itself as a versatile and reliable payment processing platform, catering to the needs of various industries. Users …
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BEWARE OF STRIPE!

1 out of 10
December 08, 2022
From my experience, BEWARE OF STRIPE! THEY ARE EXTREMELY SHADY (in my opinion) AND JUST TOOK MONEY OUT OF OUR BANK ACCOUNT. They almost …
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Useful Product

8 out of 10
March 25, 2022
Incentivized
Stripe makes it easy to handle credit card sales. We use it to manage revenue and credit card processing from multiple product revenue …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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Sigma

$0.02

Cloud
per charge

Radar

$0.05

Cloud
per screened transaction

Issuing

$0.10

Cloud
per virtual card

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is Stripe Payments?

Stripe is a payment gateway software solution which supports a range of payment related needs such as subscription management and recurrent billing via Stripe Billing, integration with third party payment services via the Stripe Connect API, assistance starting an Internet business which accepts payements via Stripe Atlas, fraud prevention via Stripe Radar, and payment analytics via Stripe Sigma.

Additional features and modules include Stripe Issuing, which allows users to create, manage, and distribute virtual and physical cards. Control expenses, reduce operational burden, and create new lines of revenue. Stripe Invoicing is a global invoicing platform. Stripe Treasury is a banking-as-a-service API that lets users embed financial services in a marketplace or platform. With a single integration, enable customers to hold funds, pay bills, earn interest, and manage cash flow.

Stripe Payments Video

The opportunity ahead (and at Stripe)

Stripe Payments Competitors

Stripe Payments Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Alipay, Finix, and kevin. are common alternatives for Stripe Payments.

Reviewers rate Billing and Invoicing Support highest, with a score of 4.2.

The most common users of Stripe Payments are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(317)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Stripe has established itself as a versatile and reliable payment processing platform, catering to the needs of various industries. Users have found Stripe to be an invaluable tool for their businesses, whether it's processing payments for events, e-commerce transactions, or professional services. With its seamless and user-friendly interface, Stripe ensures a smooth checkout experience without redirects or pop-ups on both desktop and mobile devices. It offers flexibility in handling one-time purchases, recurring billing, and subscription-based revenue, allowing startups and small businesses to effectively manage their financial operations. Moreover, Stripe's integration capabilities with popular platforms like Shopify, ClickFunnels, and WordPress make it a popular choice among businesses looking for an easy-to-use payment gateway. Users also appreciate Stripe's ability to handle various types of credit card payments while efficiently detecting fraudulent charges. Additionally, organizations in the non-profit sector rely on Stripe for streamlining donations and program fees. With its reliable performance, low fees, and integration with accounting systems like Salesforce, Stripe has become the preferred payment processor for businesses both nationally and internationally.

Transparent Pricing: Several users have praised Stripe's flat fee structure, finding it simple and transparent. They appreciate the ease of understanding and calculating transaction fees, which helps them effectively manage their costs.

Intuitive User Interface: Many reviewers have commended Stripe for its well-designed and intuitive user interface. They find it easy to navigate and use, allowing them to complete tasks quickly and efficiently.

Excellent Customer Support: Numerous users have expressed satisfaction with Stripe's customer support. They feel supported and valued as customers when seeking assistance, contributing to their overall positive experience with the software.

Outdated User Interface: Several users have expressed dissatisfaction with Stripe's user interface, stating that it is not modern and user-friendly. They feel that the interface could be more simplified and streamlined for easier navigation and task completion.

Slow Search Functionality: Many reviewers have mentioned that searching for information within Stripe is slow and frustrating, particularly when looking up customer details. This issue hampers their ability to efficiently retrieve the information they need.

Clunky Navigation: A significant number of users find the navigation of Stripe's features to be clunky and time-consuming. They mention that there are many different ways to track information and accomplish tasks, which adds complexity to their workflow.

Attribute Ratings

Reviews

(1-25 of 63)
Companies can't remove reviews or game the system. Here's why
Dr Olivier Becherel - Leadership and Executive Coaching | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Stripe is much easier to set up and use, has a simpler UI, and lower transaction fees. A no-brainer when it comes to taking credit card payments online.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Stripe is easier to use and offers better support and rates. My favorite part with Stripe is probably their ready-to-use plug-in that's offered for me. We have multiple eCommerce stores and we rely on our payment process going smoothly. The plug-in from Stripe is free, constantly updated, secure, and very easy to implement.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We found that Stripe was much easier to have integrated with our site, as well as easier on the users when it comes to inputting payments. On our end, the dashboard and reporting are very easy to utilize and make it very easy to understand how our business is doing.
Bobby Greenawalt | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Heartland is not even a comparison. I used Heartland for about five years. Customer service was non-existent, the technology was terrible. Stripe is in a league of its own when it comes to credit card processing and its abilities to assist you in just about anything you need to get done.
Duncan McMillan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
The Stripe API provides a great deal more functionality, is better documented, and is usually perceived by our clients as a more ‘professional’ solution. It also provides a more extensive feature set in the account dashboard.
David Calvert | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We selected Stripe largely because it was already integrated into Planning Center Online Giving - we had the option of choosing other payment processors, but it would have added work and complicated the information flow. Stripe made their services easy to adapt to, and the integration is very smooth. We saw no need to evaluate any other options.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We also use Your Pay from First Data to process credit card payments for some of our legacy customers. The functionality is fairly similar, although the user interface in First Data is a bit more clunky than Stripe, and it doesn't allow for customers to enter their own credit card data. We also have no integration with our ERP system.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
First of all Mollie doesn't have as much development libraries as Stripe and the API is not that good as it is in Stripe because I had an return value which was not really documented in the time I searched for it (fixed as of now). Stripe is in my opinion also more flexible as Mollie.
Rod Thompson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Stripe is much easier to set up and use and it just works! When it comes to credit card processing, we wanted an system that was easy to integrate into our sales process and for us, Stripe was it. If you are selling online and need to process payments, I would highly recommend Stripe, It's easy, fast and reliable!
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Stripe provides far better tools for reporting and tracking of revenue. It also enabled the feature to checkout on our website without requiring a redirect or having to complete a site audit as is required with some card processors. The website installation was completed within a couple of minutes and doesn't require developer experience of any kind.
Josh Collier, Website Designer | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I had a customer who was going to use Heartland for payments. Their integration with woocommerce didn't seem as good, it took forever to get an account with a ton of information needed. Though Heartland had cheaper per charge fees they do have a monthly fee also. I have used paypal also and it works very well with woocommerce, but just doesn't seem as business oriented as stripe does.
March 23, 2022

Happy with Stripe!

Meredith Brough | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I didn’t use Square for very long. I was charging customers for a direct sales company and that was fine. But now that I have my own website and many products to manage, I needed a company that could help me manage my customers and collect payments from out of the country. I didn’t used to have a customer portal or need as much support when I used Square. Since the companies and software programs that I use rely on Stripe, it gives me confidence that I could trust them. I was right!
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Paypal is much better due mainly to the server hardly ever having outages, just as easy if not easier to install and customers are used to the brand and trust it more than others. Square is very similar to Stripe but obviously integrates with its own system so has very few issues.
Peter Micalizzi | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Braintree and a PayPal service
We use PayPal to accept PayPal payments but their fee structure is not as advantageous as Stripe so we don't use them for card payments. What Stripe does, they do very well and short of finding another company that offers comparable services with fewer fees, I don't see a reason to ever change companies.
Angel RIBO - The CEO Confidant | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Apple Pay is like a black box for us. We have not been able to accomplish anything that we have accomplished so easily with Stripe. I cannot give my full opinion about how they compare, but I would also add that talking to Apple in my opinion is like preparing for at least 1 hour on the phone with the total uncertainty if you will get through to the right person, if Apple will care at all about your queries on Apple Pay, and they will make you run out of patience with 100% of certainty. For that alone, regardless of the technology, I would not use Apple Pay at all. Apple has grown too much, and they do not care about their clients any longer.
Andy Ryan | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
They are very similar. PayPal charges you monthly to have the ability to set up monthly payments. I had a problem with PayPal earlier this year where it would let me set up a recurring payment but then would not let me charge my customer the following month. It's actually a pain in the ass to have to go into PayPal every month and bill your clients on the billing cycle day. Stripe does it automatically.
Bryan McAnulty | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
ResellerIncentivized
PayPal's support during issues has been abysmal in our experience to say the least. Our software team has reported bugs to PayPal's team, and these bugs were either ignored after years of multiple reports and in some cases simply deleted without response.

If PayPal were not still a primary choice of a percentage of our customers, we would not use them at all. The lack of confidence we have working with them is the complete opposite experience that we have with Stripe.

We've also worked with Authorize.Net before Stripe existed as a service. In the past 10 years, Authorize.Net has not really improved its service, and Stripe while generally more expensive, is miles ahead in what it provides both developers and merchants as I mentioned earlier.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
As mentioned, if you are selling on Shopify, I would go with Shopify Payments instead of Stripe. The main difference between the two are the fees. Stripe currently charges a 2.9% + $0.30 while Shopify Payments can drop to 2.4% + $.30 per order. Another difference is that Shopify payments are already integrated into Shopify, so there's no additional setup needed.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Stripe was basically the easiest to install, configure, and use with my set up of WordPress with WooCommerce. Additionally, I was able to expand functionality with paid plugins to get me the setup I needed to sell to my customers. Other processors have the same fee structure, but sometimes functionality is limited.
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