Stripe has been a little on the pricier side for us but has been a really positive experience for my team in working with their product. They also have great Customer Support. It's made our job easier to support the customer as well as not spend too much time researching things because they're so easy to find.
Stripe provides a much cleaner purchase process than our previous solution, but since we deployed Stripe at the same time as we deployed a complete rewrite of our site, it's difficult to know exactly what impact it's had.
Like any credit card processing services, the fees can add up, so this cost may need to be passed on to your customers. Most of your competitors are likely faced with this similar scenario, so they may have to up their prices too, but if not you could be at a competitive disadvantage amongst your competition.
One advantage to collecting payments via credit card (Stripe) is we seem to sometimes get paid quicker compared to emailing or mailing an invoice.
The product has integrated nicely into the other systems (payment gateways and accounting software) we use, increasing the value of the software for us.
Stripe has allowed us to effortlessly collect monthly fees from our clients. After spending time to get things setup, we now don't need to spend additional time each month processing payments. So in that sense Stripe has had a positive affect in free up our time.
Stripe is a payment gateway software solution which supports a range of payment related needs such as subscription management and recurrent billing via Stripe Billing, integration with third party payment services via the Stripe Connect API, assistance starting an Internet business which accepts payements via Stripe Atlas, fraud prevention via Stripe Radar, and payment analytics via Stripe Sigma.