TrustRadius Insights
Stripe has established itself as a versatile and reliable payment processing platform, catering to the needs of various industries. Users …
Starting at $0.02 per charge
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What is Stripe Payments?
Stripe is a payment gateway software solution which supports a range of payment related needs such as subscription management and recurrent billing via Stripe Billing, integration with third party payment services via the Stripe Connect API, assistance starting an…
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Pricing
Sigma
$0.02
Cloud
per charge
Radar
$0.05
Cloud
per screened transaction
Issuing
$0.10
Cloud
per virtual card
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Competitors
- Tech Details
- FAQs
What is Stripe Payments?
Stripe is a payment gateway software solution which supports a range of payment related needs such as subscription management and recurrent billing via Stripe Billing, integration with third party payment services via the Stripe Connect API, assistance starting an Internet business which accepts payements via Stripe Atlas, fraud prevention via Stripe Radar, and payment analytics via Stripe Sigma.
Additional features and modules include Stripe Issuing, which allows users to create, manage, and distribute virtual and physical cards. Control expenses, reduce operational burden, and create new lines of revenue. Stripe Invoicing is a global invoicing platform. Stripe Treasury is a banking-as-a-service API that lets users embed financial services in a marketplace or platform. With a single integration, enable customers to hold funds, pay bills, earn interest, and manage cash flow.
Additional features and modules include Stripe Issuing, which allows users to create, manage, and distribute virtual and physical cards. Control expenses, reduce operational burden, and create new lines of revenue. Stripe Invoicing is a global invoicing platform. Stripe Treasury is a banking-as-a-service API that lets users embed financial services in a marketplace or platform. With a single integration, enable customers to hold funds, pay bills, earn interest, and manage cash flow.
Stripe Payments Video
The opportunity ahead (and at Stripe)
Stripe Payments Competitors
Stripe Payments Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
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Reviews and Ratings
(317)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Stripe has established itself as a versatile and reliable payment processing platform, catering to the needs of various industries. Users have found Stripe to be an invaluable tool for their businesses, whether it's processing payments for events, e-commerce transactions, or professional services. With its seamless and user-friendly interface, Stripe ensures a smooth checkout experience without redirects or pop-ups on both desktop and mobile devices. It offers flexibility in handling one-time purchases, recurring billing, and subscription-based revenue, allowing startups and small businesses to effectively manage their financial operations. Moreover, Stripe's integration capabilities with popular platforms like Shopify, ClickFunnels, and WordPress make it a popular choice among businesses looking for an easy-to-use payment gateway. Users also appreciate Stripe's ability to handle various types of credit card payments while efficiently detecting fraudulent charges. Additionally, organizations in the non-profit sector rely on Stripe for streamlining donations and program fees. With its reliable performance, low fees, and integration with accounting systems like Salesforce, Stripe has become the preferred payment processor for businesses both nationally and internationally.
Transparent Pricing: Several users have praised Stripe's flat fee structure, finding it simple and transparent. They appreciate the ease of understanding and calculating transaction fees, which helps them effectively manage their costs.
Intuitive User Interface: Many reviewers have commended Stripe for its well-designed and intuitive user interface. They find it easy to navigate and use, allowing them to complete tasks quickly and efficiently.
Excellent Customer Support: Numerous users have expressed satisfaction with Stripe's customer support. They feel supported and valued as customers when seeking assistance, contributing to their overall positive experience with the software.
Outdated User Interface: Several users have expressed dissatisfaction with Stripe's user interface, stating that it is not modern and user-friendly. They feel that the interface could be more simplified and streamlined for easier navigation and task completion.
Slow Search Functionality: Many reviewers have mentioned that searching for information within Stripe is slow and frustrating, particularly when looking up customer details. This issue hampers their ability to efficiently retrieve the information they need.
Clunky Navigation: A significant number of users find the navigation of Stripe's features to be clunky and time-consuming. They mention that there are many different ways to track information and accomplish tasks, which adds complexity to their workflow.
Attribute Ratings
Reviews
(1-2 of 2)Companies can't remove reviews or game the system. Here's why
April 27, 2022
Stripe is in a league of its own in Payment Processing
Stripe is used in a few different methods. It is the payment processor through our website forms integrated with Gravity Forms. We use this to process payments for tabs at events. It goes through the form and then pushes the customer to a Stripe page to make PCI compliance easier.
We also use Stripe through our Event Management Software, Tripleseat, as our payment processor. The integration with Tripleseat allows us to easily reference back to each event and makes reconciling easy.
Lastly, we use it through Shopify, as Shopify exclusively uses Stripe for its e-commerce platform.
Stripe solves several problems for us. We are able to be consistent, see everything in one place, know the customer support is great, and ultimately make it easy for our clients to checkout.
We also use Stripe through our Event Management Software, Tripleseat, as our payment processor. The integration with Tripleseat allows us to easily reference back to each event and makes reconciling easy.
Lastly, we use it through Shopify, as Shopify exclusively uses Stripe for its e-commerce platform.
Stripe solves several problems for us. We are able to be consistent, see everything in one place, know the customer support is great, and ultimately make it easy for our clients to checkout.
- Subscriptions through Stripe are easy to begin, enter, and then set and forget. It helps guarantee you get your monthly payments without constantly setting reminders to process manually.
- Invoicing directly from the website is surprisingly easy, comes with several options, and customers know Stripe and know it's safe.
- The number of integrations that Stripe has is endless. I can always count on Stripe being an option, so their integrations and API settings are incredible.
- The ability to be able to offer discounted rates at a smaller threshold would be nice.
- Ease of Use
- Ability to easily charge a card on file
- Ability to easily refund a customer a total or custom amount.
- We've had a 40% increase in revenue from using Stripe based on its ease of use.
- The adoption rate to use Stripe and its easy entry was in the upper 90's.
Heartland is not even a comparison. I used Heartland for about five years. Customer service was non-existent, the technology was terrible. Stripe is in a league of its own when it comes to credit card processing and its abilities to assist you in just about anything you need to get done.
26
Sales, Operations, IT, and Quality Control
2
President of the company and our IT Manager. These skills needed to provide support for Stripe are actually pretty minimal since Stripe is so easy to use.
- Website integration with Wordpress and Gravity Forms for online payments
- Payments through Shopify
- Subscription payments through website
- Allows for tricky calculations through Gravity Forms that allows for tax and gratuity additions per municipality based on location of payment.
- Invoicing for large music festivals to allow for quick payment.
- Looking to use information stored in stripe from our event management platform and pull that info to process payment for on site payments through a different system.
- Attempting to find an easy way to provide subscriptions or stored payment methods through Gravity Forms instead of inherently with Stripe.
Yes
This replaced Braintree by Paypal for our cc processing through our event management system and then we used Stripe once starting to process on site payments.
- Product Features
- Product Usability
- Product Reputation
The ability for Stripe to integrate with the platforms that we needed to integrate with, along with the ease of use in setting up those integrations while still offering several product lines for us to properly and efficiently process payments.
I wouldn't change my evaluation or selection process. The only thing that may be different is that I would have come to Stripe much sooner.
- Implemented in-house
No
Change management was minimal
There was no change management needed for the implementation that we provided.
- None
No. I've never heard of the premium support or what it entails.
No
I was trying to get a better rate for processing. While they weren't able to provide that discounted rate, they were able to explain to me why they couldn't.
- Refunds
- Storing cards on file for future payments
- Invoicing
- None
Yes
The app works great. It's easy to use and provides all the same functionality that the website provides.
We use Stripe for credit card processing. Many of our departments internally use it and my experience with it has been on the Customer Support side. Stripe does a great job capturing everything we need while keeping the security of the customers and allowing us all the functionality that we need on the support side to look up charges and be able to refund, recharge, and work with disputes.
- Really great backend
- Overall functionality is solid and reliable
- Easy to look up information needed, and easy to refund customers
- I can't think of many areas to improve except for maybe do more competitive pricing.
- Stripe has been a little on the pricier side for us but has been a really positive experience for my team in working with their product. They also have great Customer Support. It's made our job easier to support the customer as well as not spend too much time researching things because they're so easy to find.
We selected Stripe because of the ease of implementation, and ease of use of the product.