Sugar Sell (SugarCRM) Reviews

197 Ratings
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Score 7.3 out of 100

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Peter Fletcher | TrustRadius Reviewer
May 30, 2018

SugarCRM - 10 out of 10

Score 10 out of 10
Vetted Review
Verified User
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In-Person Training

9
We feel clasroom training is essential to ensure user adoption and buy-in. Video and on-line training courses gave their place but being in a classroom setting enables the Team to make any potential CRM issues visble right up front.
Read Peter Fletcher's full review

Feature Scorecard Summary

Customer data management / contact management (25)
7.8
Workflow management (22)
8.0
Territory management (19)
7.6
Opportunity management (20)
8.4
Integration with email client (e.g., Outlook or Gmail) (21)
7.4
Contract management (20)
6.8
Quote & order management (18)
7.9
Interaction tracking (23)
7.1
Channel / partner relationship management (18)
7.7
Case management (17)
6.2
Call center management (13)
8.0
Help desk management (12)
7.3
Lead management (17)
8.3
Email marketing (17)
6.7
Task management (20)
8.0
Billing and invoicing management (12)
7.1
Reporting (18)
7.7
Forecasting (19)
8.3
Pipeline visualization (20)
7.3
Customizable reports (21)
8.1
Custom fields (23)
8.4
Custom objects (20)
7.4
Scripting environment (14)
7.7
API for custom integration (20)
7.9
Single sign-on capability (16)
8.6
Role-based user permissions (19)
8.9
Social data (13)
8.9
Social engagement (11)
8.8
Marketing automation (14)
7.8
Compensation management (8)
8.8
Mobile access (15)
7.1

About Sugar Sell (SugarCRM)

Sugar Sell from SugarCRM is a collaborative CRM, allowing users to track and monitor activities, map each customer’s journey and automate as many workflows as you need to. Sugar Sell is presented by the vendor as lean, fast and integratable with anything.

Sugar Sell replaces former editions of the SugarCRM product, including the SugarCRM Community Edition, the open source edition, which is discontinued.

Sugar Sell (SugarCRM) Integrations

Sugar Sell (SugarCRM) Competitors

Sugar Sell (SugarCRM) Technical Details

Operating Systems: Unspecified
Mobile Application:No