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Survey Rocket for SugarCRM

Survey Rocket for SugarCRM

Overview

What is Survey Rocket for SugarCRM?

AppJetty's Survey Rocket for SugarCRM is a plugin built to create customized customer survey templates to generate customer feedback.

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Recent Reviews

TrustRadius Insights

Survey Rocket for SugarCRM has proven to be an effective tool for businesses to collect feedback and data from customers, improving …
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Pricing

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What is Survey Rocket for SugarCRM?

AppJetty's Survey Rocket for SugarCRM is a plugin built to create customized customer survey templates to generate customer feedback.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Survey Rocket for SugarCRM?

Survey Rocket for SugarCRM Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Survey Rocket for SugarCRM has proven to be an effective tool for businesses to collect feedback and data from customers, improving overall customer experience. With the ability to customize survey templates, users can create surveys that align with their business goals and engage their target audience.

One of the key benefits of Survey Rocket is its user-friendly interface and integration with SugarCRM. Users can easily create polls and email templates, generate survey status reports, and automate difficult processes, saving time and effort. Additionally, Survey Rocket's automatic campaigns allow businesses to reach a diverse customer base while presenting a unified brand message.

Survey Rocket has also been successful in increasing participation in meetings and events from customers. Clients have found it easy to use, resulting in high participation rates. Moreover, the collected data helps businesses identify customer issues through internal apps, allowing companies to improve their products or services based on customer feedback.

Overall, Survey Rocket for SugarCRM has solved many business problems related to collecting feedback and data from customers effectively. Its user-friendly design and automation features simplify complex processes, making it a valuable tool for businesses looking to improve their customer experience.

User-friendly Interface: The interface of Survey Rocket for SugarCRM has been praised by many users as being user-friendly and intuitive, making it easy to configure and trigger campaigns. Several reviewers have appreciated the straightforward design that allows them to navigate the software with ease.

Customizable Templates: A large number of choices in templates provided by Survey Rocket for SugarCRM has been positively received by several users. They have found these options helpful in customizing and personalizing surveys according to their needs.

Efficient Automation Features: Many reviewers have expressed satisfaction with the scheduling and automation features offered by Survey Rocket for SugarCRM. These features help save time and increase efficiency, allowing users to concentrate on other essential tasks while ensuring seamless operations within the platform.

Limited Features: Some users have pointed out that the software lacks some essential features, such as complex logic and routing for surveys. They also mentioned that the software is expensive for the given amount of features, which may not provide a good value for price.

Difficult User Interface: Several reviewers found Survey Rocket's user interface to be complex and not very intuitive in most situations. They suggested that the software could be improved by making it more user-friendly.

Manual Processes: According to some reviewers, Survey Rocket lacked automation, and all processes had to be done manually. This made working with the software time-consuming and challenging at times.

Users highly recommend giving Survey Rocket a try for creating, sending, or scheduling surveys. They suggest utilizing it for building custom survey templates or campaigns to cater to specific business needs. In addition, users have found Survey Rocket to be excellent in tracking sales stages and providing a high level of customization for dashboards, allowing businesses to tailor the system according to their unique requirements. Its configurability and ease of use make it a recommended choice for organizations of all sizes. Furthermore, users appreciate Survey Rocket's compatibility with Rest API, making it seamless to update and maintain.

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