SugarSync

Syncing Feature: Users have praised the syncing feature of SugarSync, with several reviewers mentioning that it works perfectly between PC and MAC. They appreciate how easy it is to set up and how it looks consistent on both platforms. This seamless syncing process has allowed users to avoid the need for learning new ways of using the software.

Cloud Syncing: Many users have appreciated the ability to sync their files to the cloud and access them from any device. They find this particularly useful in case of a crisis, as they can quickly log in and send required files to clients from any laptop, Android, or iPhone. The convenience of having their files accessible from anywhere gives them peace of mind.

Stability and Reliability: Reviewers have consistently praised the stability of SugarSync. They mention that it is rare for them not to be able to find a file, attributing any difficulties in locating files mostly to their own mistakes rather than any issues with the software itself. Overall, users find that SugarSync's syncing process works seamlessly and requires minimal attention from them.

Limited customer support: Several users have expressed their dissatisfaction with the lack of customer support provided by SugarSync. They have described it as non-existent and frustrating.

Bugs in the software: Some users have reported experiencing bugs in the SugarSync software. These bugs include issues like losing or duplicating folders randomly, which can cause inconvenience and frustration for users.

Difficult account cancellation process: A number of users have criticized SugarSync for its dishonest business practices, specifically making it difficult for customers to cancel their accounts. Users have mentioned that they faced challenges while trying to cancel their accounts, and some even claimed that they were charged for unused services.

Users of SugarSync have provided several recommendations based on their experiences with the cloud storage service. The three most common recommendations are as follows:

1. Consider the cost: While users acknowledge that SugarSync is fast and secure, many find the high cost to be a significant drawback. Some reviewers specifically highlight the difficulty of recommending SugarSync, especially for small companies or individuals with budget constraints. They suggest exploring alternative options that may be more affordable.
2. Utilize backup options: Several users recommend using SugarSync for independent file backup and syncing files across multiple devices. However, they caution against relying solely on SugarSync and emphasize the importance of having regular backups in case of any technical issues or data loss.
3. Explore simpler alternatives: Another common recommendation is to try other web-based systems for file sharing instead of SugarSync. Some users believe that there are simpler and more user-friendly options available in the market. They suggest considering these alternatives before committing to SugarSync. It is important to note that these recommendations represent the opinions and experiences of individual users and should be considered along with other factors when evaluating SugarSync as a cloud storage solution.