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Sumo Logic

Sumo Logic

Overview

What is Sumo Logic?

Sumo Logic is a log management offering from the San Francisco based company of the same name.

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Learn from top reviewers

Search your backend data easily

Rating: 9 out of 10
November 15, 2024
Vetted ReviewVerified User
I am user of Sumo Logic and I use Sumo Logic to track our user sync backend events. Its result serach are great and one can easily learner to how query on Sumo Logic. Its simp...
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Chaitanya Jadhavar
Manager - Customer Service
Technical account Manager
MindTickle
Sumo Logic4 years of experience
Verified on LinkedIn

Great potential and outcomes, difficult to learn and use

Rating: 7 out of 10
May 9, 2024
IncentivizedVetted ReviewVerified User
The main logging and review of our company's processes is done using Sumo Logic. It allows us to follow a process from start to finish, understand issues and statistics, and b...
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Verified user
Team Lead
Sumo Logic3 years of experience

Sumo Logic--A great tool for anyone using OneLogin

Rating: 10 out of 10
June 30, 2021
Vetted ReviewVerified User
OneLogin utilizes Sumo Logic for an advanced look into transactions that occur within the OneLogin platform for all of its customers. As a valued partner of OneLogin, Sumo Log...
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Michael Bruner
Engineer - Other
Solution Consultant
OneLogin Inc.
Sumo Logic3 years of experience

Desktop Admin in <3 with Sumo, would like to know more!

Rating: 9 out of 10
March 3, 2020
IncentivizedVetted ReviewVerified User
We use Sumo Logic to pull data from other systems we use. Once we have all the data in a centralized location, we use it to help us analyze our services. From an IT perspectiv...
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M Phillip Yogore
Technician - Information Technology
Senior IT Support Analyst
ThoughtWorks
Sumo Logic2 years of experience

Sumo Logic for Log processing

Rating: 9 out of 10
May 14, 2019
IncentivizedVetted ReviewVerified User
Sumo Logic is being used across our company. Our logs are first published to CloudWatch, and then pushed over to Sumo Logic for analysis and debugging. Each log is tagged with...
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David Tanner
Engineer - Engineering
Senior Software Engineer
LifeOmic
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Pricing

View all pricing

Essentials

$3.00

Cloud
Per GB Logs

Enterprise

$4.00

Cloud
Per GB Logs

Enterprise Security

$4.25

Cloud
Per GB Logs

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Sumo Logic Search Job API

YouTube

Sumo Logic: Unified Logs and Metrics

YouTube

Demo of Sumo Logic Log Reduce - Next Generation Log Analytics

YouTube

Next Generation Log Management & Analytics - Demo of Sumo Logic

YouTube
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Product Details

What is Sumo Logic?

Sumo Logic is a cloud-native SaaS analytics platform powered by logs that helps customers deliver reliable and secure cloud-native applications. Sumo Logic helps practitioners and developers to ensure application reliability and security against modern threats and gain insights into their cloud infrastructures. The scalable platform also offers real-time analytics and insights across observability and security solutions for their cloud-native applications.

Sumo Logic Video

Sumo Logic platform intro

Sumo Logic Competitors

Sumo Logic Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Sumo Logic is a log management offering from the San Francisco based company of the same name.

Datadog, Splunk Cloud, and New Relic are common alternatives for Sumo Logic.

Reviewers rate Usability highest, with a score of 9.

The most common users of Sumo Logic are from Mid-sized Companies (51-1,000 employees).
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Comparisons

View all alternatives
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Reviews From Top Reviewers

View all reviews
(1-5 of 11)

Sumo Logic--A great tool for anyone using OneLogin

Rating: 10 out of 10
June 30, 2021
MB
Michael Bruner
Solution Consultant
OneLogin Inc. (Information Technology & Services, 201-500 employees)
Vetted Review
Verified User
Sumo Logic
3 years of experience
Use Cases and Deployment Scope
OneLogin utilizes Sumo Logic for an advanced look into transactions that occur within the OneLogin platform for all of its customers. As a valued partner of OneLogin, Sumo Logic extends a limited version of its cloud-based offering. OneLogin customers can use Sumo Logic in the same way that we at OneLogin utilize it with restrictions. The limited users without a paid subscription can only view seven days of log history and a limited amount of logs. Sumo Logic is a go-to troubleshooting tool for technical folks like myself at OneLogin. It just works, and the information is there for us to review.
Pros
  • Streams logs in near-real-time to the platform
  • Allows email alerts based upon log information
  • Allows users to create dashboards based upon events
  • Searchable event history from logs
Cons
  • Could possibly place events in more human-readable form
  • Could display errors with descriptions instead of just the code
  • Probably other areas for improvement on the dashboard functionality
Likelihood to Recommend
Many products have built-in visibility to events like when a user logs in. What they don't have is visibility into failed login events, for instance. Sumo Logic provides incredible insight for troubleshooting when things don't go as expected. Based upon the logs, key people could also be alerted based upon event details. This is a very powerful platform.

Sumo Wrestling Your Logs with Sumo Logic

Rating: 7 out of 10
Incentivized
February 05, 2016
DA
Derek Ardolf
DevOps Engineer
Gravie (Retail, 1001-5000 employees)
Vetted Review
Verified User
Sumo Logic
1 year of experience
View profile
Use Cases and Deployment Scope
Sumo Logic was being used by developers, system engineers, management, and InfoSec as a primary log aggregation tool. It was replacing the Splunk deployment in our enterprise because it was cheaper, hosted by Sumo Logic, and helped bring larger visibility to the enterprise (as we were able to ingest larger amounts of logs than we had before). As a result, many developer teams that did not initially have the insight into their applications were able to get instant access to how things were running on their systems.
Pros
  • Sumo Logic allowed for our InfoSec team to ingest logs from our CDN directly, in real-time, instead of massive compressed archives that were sent every two-hours (the only alternative at the time). Sumo Logic had an app for these logs, that allowed us to easily get an immediate payoff from the data, with canned dashboard and saved searches.
  • Sumo Logic has a fairly extensive REST API when it comes to log sources, source configurations, dashboard data, searches, etc. Their wiki for the API is usually kept up to date.
  • Sumo Logic, during the period of time I had used their product, had added the ability to configure agents via configuration files. This allowed customers to configure their endpoints, and modify the endpoints, with configuration management tools like Chef / Puppet / Salt. Beforehand, the only option was to always make changes either via the web portal or REST API.
  • The solutions engineers were extremely helpful, and easily reachable when issues would occur.
  • Users at our company found it easy to get started, working on new dashboards, scheduled searches, and alerting. The alerting worked well with our third-party paging tool.
Cons
  • Sumo Logic, during the period that I used their product (up until at least November 2015), did not have a User / RBAC API. This made it very difficult to manage users (we had about 100 users). Even though they had SAML integration, allowing us to utilize a single-sign on solution, we would have to do manual reviews of user accounts in Sumo Logic on a regular basis. There was no export feature, so it became a matter of copy/pasting all users from the web portal, and creating a spreadsheet out of the data. This was a big pain, as we were all about automation. I had been told that a User / RBAC REST API would be made available sometime during Q1 - Q1 2016.
  • The user who creates any saved search queries, alerts, reports, or dashboards, is the only user that is able to edit them. In a collaborative environment, or larger enterprise, this brings a level of difficulty. For example, if an alert breaks and is spamming an inbox/pager, it cannot be edited or stopped unless done specifically by the user who created it. The RBAC has not been improved enough to allow groups/teams/organizations to have ownership over them (as of November 2015).
  • If you are to delete a user account in Sumo Logic, as your account is setup to allow a specific amount of user accounts in addition to the storage limits agreed in contract, all of the work they had created for teams -- dashboards, scheduled searches, alerting, reporting, etc. -- all become unpublished and unscheduled. They all become inherited by the user that deletes their account. This may create a mess, as this may now completely stop many useful reports/alerts/dashboards that were being taken care of initially. As a result, deletion of a user who is no longer having access to Sumo Logic (due to leaving the company, or leaving a team the needs access), requires a complete review of everything the user has saved in order to see whether anything needs to be rescheduled for alerting/reporting or republished for dashboard viewing. This is all as of November 2015.
  • Purging log data can be extremely difficult. Sumo Logic stores data in a WORM (Write Once, Read Many) type of database. This is done for security reasons, and the database also stores it's data in an encrypted form. If you wish for any data to be removed for any reason, such as PHI / PII / etc. information, you have to wipe out absolutely all data within a time range that Sumo Logic has ever gathered for you. This does not just include the source of the data you are trying to purge, but would include all log data from all sources that you have (even if separately indexed, or partitioned). I am unsure of whether this is still the fact, or if this has at least narrowed down to partition/index, or source.
  • In the web portal, Sumo Logic has icons for agents that are working -- green/yellow if I remember right. Source hosts would always show a big green checkmark for health, even if certain sources were completely failing. If Sumo Logic agents are logging errors that logs can't be collected (permissions, some agent issue, etc.), there wasn't a way to visibly see there was an issue unless you were looking for it in logs. This resulted in periods of time where we did not receive logs from many sources. This is hard to alert on, as we found we would have to create a scheduled search of Sumo Logic agent logs that looked for as many error/warning messages as we could, that we knew about. This was incredibly difficult, and unmanageable.
Likelihood to Recommend
Sumo Logic is best suited, as of the time of this review, for a smaller-to-medium sized enterprise. Medium may be pushing it, depending on the deployment. The larger the enterprise, user access, and server agent count, the harder Sumo Logic is at scaling and realistically using. I have not managed or deployed other log aggregation solutions, so I'm not aware of whether competitors may suffer from the same setbacks as Sumo Logic. The ease of use, ability to deploy quickly, always having the latest version of the web portal (due to it being hosted), and being able to have data readily available for a critical time of the year were great benefits. Sumo Logic had also shown that they were taking our feedback seriously, and seemed to be working on resolutions to many of these issues for 2016. I'm giving a 7 out of 10 based on the Sumo Logic as it was in November 2015. If one is in talks with the vendor, the cons listed here should be mentioned in order to see if they have been resolved.

SumoLogic -- Reliable, cost efficient, and versatile -- but slow

Rating: 8 out of 10
Incentivized
May 07, 2018
Verified User
Analyst in Quality Assurance
Computer Software Company, 501-1000 employees
Vetted Review
Verified User
Sumo Logic
3 years of experience
Use Cases and Deployment Scope
Currently, SumoLogic is being used to track ALL activity, error, usage, warning, data, and debug logs, that are logged by any user action, or any messages that a service my company uses communicates between other services. Anytime a button is clicked, a page is accessed, workflow is done, or process is completed by an end-user, we log the action in Sumo. Anytime a service or ec2 is running and completes a process or sends/receives a service message, we log that interaction between services. This robust logging allows us to pinpoint specific areas where we need to get more information or want to track specific metrics. We have set up our implementation with Sumo to log anything we tell it to log. If we want a message logged every time an end-user logs in and clicks a certain button, we can log that specific of information down to the second they did it and which browser version they were on. The level of logging is all up to how much you build into your service logging.
Pros
  • Activity Tracking
  • Realtime/interactive Dashboard
  • Aggregation of data into tables and graphs
  • Exporting information to be imported into other programs
  • Integrates well with our other internal services
  • Accessibility of information
Cons
  • Sumo is very slow compared to other programs like Splunk
  • Sumo only holds data for a certain amount of time, so if you want to reference an entry that was logged 6-months ago, you better have saved your logs in an external database somewhere because Sumo no longer has that information
  • Automatic parsing of data is not set up in Sumo as opposed to Splunk where it automatically parsed ALL logs
Likelihood to Recommend
It's great for logging all interactions you tell it to log and it's great for sharing information found in queries made by individuals because specific queries can be shared via links that Sumo creates. It's not great for holding information for longer than 30 days or for accessing information over a long period of time.

Search your backend data easily

Rating: 9 out of 10
November 15, 2024
Use Cases and Deployment Scope
I am user of Sumo Logic and I use Sumo Logic to track our user sync backend events. Its result serach are great and one can easily learner to how query on Sumo Logic. Its simple and easy to use. we track this user sync event to check profile field details which we dont display on UI but we track it on the backend.
Pros
  • Great search
  • Great database on cloud
  • Easy to access
Likelihood to Recommend
Best to use as backend logs tracking for a software

Desktop Admin in <3 with Sumo, would like to know more!

Rating: 9 out of 10
Incentivized
March 03, 2020
MP
M Phillip Yogore
Senior IT Support Analyst
ThoughtWorks (Information Technology and Services, 5001-10,000 employees)
Vetted Review
Verified User
Sumo Logic
2 years of experience
View profile
Use Cases and Deployment Scope
We use Sumo Logic to pull data from other systems we use. Once we have all the data in a centralized location, we use it to help us analyze our services. From an IT perspective, it helps us support our end users in the best way possible. I would say that our IT team is quite new and green with Sumo Logic, and some would like more information on what Sumo Logic can do for us.
Pros
  • It helps our track down laptops that touch our systems
  • It helps us decipher laptops that have self-named hostnames
  • It helps us track down mac addresses
Cons
  • I like the help center, but I think if it had more GUI tools, it could help new users.
  • Pulling out data is sometimes hard to read, (Maybe if I knew how to export data better, this would not be an issue for me).
  • I would like better know-how on how to create reports that will help our business.
Likelihood to Recommend
I love using Sumo Logic when it comes to it finding a laptop on our system. Sometimes we always don't have the right documentation on a system or no documentation on a system at all. In these scenarios, we might have the name of the user, their user ID, or the mac address. What Sumo Logic has provided us when pulling reports from the various systems it allows us to find these machines.
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