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Sumo Logic

Sumo Logic

Overview

What is Sumo Logic?

Sumo Logic is a log management offering from the San Francisco based company of the same name.

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Recent Reviews

TrustRadius Insights

Sumo Logic is a versatile tool that is widely used in an enterprise setting by developers, system engineers, management, and InfoSec …
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Sumo Logic

7 out of 10
July 22, 2021
Incentivized
Sumo Logic is used purely within the corporate IT area of the business as a limited access storage location for logs as part of a larger …
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Pricing

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Essentials

$3.00

Cloud
Per GB Logs

Enterprise

$4.00

Cloud
Per GB Logs

Enterprise Security

$4.25

Cloud
Per GB Logs

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Sumo Logic Search Job API

YouTube

Sumo Logic: Unified Logs and Metrics

YouTube

Demo of Sumo Logic Log Reduce - Next Generation Log Analytics

YouTube

Next Generation Log Management & Analytics - Demo of Sumo Logic

YouTube
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Product Details

What is Sumo Logic?

Sumo Logic is a cloud-native SaaS analytics platform powered by logs that helps customers deliver reliable and secure cloud-native applications. Sumo Logic helps practitioners and developers to ensure application reliability and security against modern threats and gain insights into their cloud infrastructures. The scalable platform also offers real-time analytics and insights across observability and security solutions for their cloud-native applications.

Sumo Logic Video

Sumo Logic platform intro

Sumo Logic Competitors

Sumo Logic Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Sumo Logic is a log management offering from the San Francisco based company of the same name.

Datadog, Splunk Cloud, and New Relic are common alternatives for Sumo Logic.

Reviewers rate Support Rating highest, with a score of 8.7.

The most common users of Sumo Logic are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(71)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Sumo Logic is a versatile tool that is widely used in an enterprise setting by developers, system engineers, management, and InfoSec professionals. Its primary use case is as a log aggregation tool, allowing users to ingest large amounts of logs and gain visibility into their systems. By centralizing application logs, Sumo Logic aids in troubleshooting, development assistance, security, and compliance efforts. It serves as a reliable troubleshooting tool for technical users and provides valuable insights for analysis and support.

OneLogin, a platform that relies on Sumo Logic, utilizes it to gain advanced visibility into transactions within their platform and extends a limited version to their customers. Users find Sumo Logic's customizable heuristics invaluable for identifying specific event information. The tool enables proactive monitoring and root cause analysis of application problems, offering comprehensive exploration of logs across clusters of machines. Its ability to generate alerts for log errors reduces response time to incidents significantly.

Sumo Logic also fulfills the requests of business users who need simple and quick insights into their IT infrastructure. It empowers them to create customized dashboards to monitor and analyze logs from various environments. The eCommerce department uses Sumo Logic specifically for monitoring application logs, performing ad hoc queries, and setting up alerts for system problems. Overall, Sumo Logic plays an essential role in bringing visibility, improving system performance understanding, aiding troubleshooting efforts, and fulfilling compliance requirements in enterprise settings.

Valuable log ingestion: Many users have found Sumo Logic's ability to ingest logs from their CDN directly, in real-time, to be a valuable feature. This eliminates the need for massive compressed archives that were sent every two hours.

Extensive REST API capabilities: Several reviewers have praised Sumo Logic's REST API for its extensive capabilities in managing log sources, source configurations, dashboard data, searches, and more. They have also noted that the API documentation is consistently updated.

Easy configuration management: Users appreciate the addition of the ability to configure agents via configuration files. This feature allows for easier and more flexible configuration management using tools like Chef, Puppet, or Salt. Some users have specifically mentioned how this has improved their workflow.

Difficult User Management: Many users have expressed difficulty in managing user accounts due to the lack of a User/RBAC API, which made it necessary to manually review user accounts and create spreadsheets.

Limited Collaboration Features: Reviewers have mentioned that the user who creates saved search queries, alerts, reports, or dashboards is the only one who can edit them. This creates difficulties in a collaborative environment or larger enterprise where multiple users may need to collaborate on and modify these assets.

Unpublished Work on User Deletion: Deleting a user account in Sumo Logic causes all the work created by that user to become unpublished and unscheduled. This includes dashboards, scheduled searches, alerting, reporting, and other related assets.

Users commonly recommend the following for Sumo Logic:

  • Use Sumo Logic for log file analysis and other big data projects. It is considered the best solution available in the market for log management and machine data analytics platform.

  • Configure alerts for anomalies/failures and keep logs of different parts of the system to ensure comprehensive monitoring.

  • Take advantage of Sumo Logic's ease of use and advanced features, such as parsing, dashboarding, and alerting. Users should consider taking training provided by Sumo Logic to effectively navigate the platform.

  • Utilize the very responsive support team and benefit from frequent updates provided by Sumo Logic.

  • Set up Sumo Logic properly for future time-saving benefits.

  • Consider Sumo Logic for IT teams as it provides sophisticated analytics and improves security in the cloud.

  • Optimize log writing of applications for cheaper and better log management with Sumo Logic.

  • Use Sumo Logic for monitoring APIs, network monitoring issues, and infrastructure monitoring to make it more efficient.

  • Explore more ways to view and aggregate data in Sumo Logic for better monitoring of systems.

  • Consider the total cost of ownership before choosing a monitoring analytics solution, including capacity planning, data ingest costs, support contracts, time to build out an MVP, familiarity with the data, and cycle time.

  • Work with vendor services for any issues related to search API and dashboard problems.

  • Try Sumo Logic as a good alternative to Splunk if it is not in the budget or if extreme needs are not present. Users also have access to free product certification and training.

Attribute Ratings

Reviews

(1-10 of 10)
Companies can't remove reviews or game the system. Here's why
David Tanner | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Sumo Logic works very well out of the gate. For a small business it has given us what we need. I worked at a larger company previously, and we produced so many logs we had to create a custom logging service to handle them all. Cost and availability are big issues when deciding between the different services, whether self maintained and hosted, or provided by another company.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
It's cheaper, by an ungodly number of dollars. Splunk is insanely expensive. But Splunk is also incredibly fast and efficient. Splunk also holds information indefinitely (forever) so if I wanted to see if a specific end-user clicked a very specific button in 2012, I can search for that and Splunk would find it in a short amount of time. I can do the same thing with Sumo, but only for the last 90-days and that search takes an extremely long time. But, again, for the price that Sumo offers the same tools as Splunk but just not as efficient, it's well worth the inefficiencies to save that kind of money.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We felt the features were comparable and Sumo Logic offered a better price. This was our first log aggregation tool so we don't have a lot of insight for competing products. I speak with many others specifically regarding Splunk and it seems to be comparable in many ways except price. I encourage others to try sumo for that reason.
Jason Sievert | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Provides the same basic solution as Splunk as it is a central log aggregator. The main difference for us is hosted or cloud vs. on-premise. The other large difference for us was the central management of the collectors. Sumo provides a single view of all the collectors, versions, and status.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Comparing them to Logstash and other open source tools, Sumo Logic is a clean, already well built tool that is ready to ingest and analyze data instantly. Other open source tools take a lot of time to build and manage; and their graphs/dashboards are almost always lacking. Sumo Logic does all the work for you.
Derek Ardolf | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We had used Splunk previously. Sumo Logic defeats them when it comes to cost, including the costs that would normally come with supporting/managing/patching/upgrading your own infrastructure and storage. Those were wins, but especially the real-time CDN integrations due to Sumo Logic's collaborations with other vendors.

We had spoken to Logentries and discovered that many of the cons we found with Sumo Logic seemed to have been resolved in their product. Their pitfall was that, at the time, Logentries did not have the ability to get real-time log ingestion from our CDN. They said they had a solution, which was scripted, but we had not evaluated/tested. Logentries also did not have a User / RBAC REST API, and are nowhere near the level of compliance that Sumo Logic had (https://www.sumologic.com/press/2015-02-19/sumo-logic-successfully-completes-pci-data-security-stand...). In the end, I believe Logentries and Sumo Logic would be two good vendors to get involved in a bake-off.
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