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Support.com Guided Path

Support.com Guided Path

Overview

What is Support.com Guided Path?

Support.com headquartered in Sunnyvale offers Guided Path, the company's customer self-help and guided assistance platform for mobile and desktop apps.

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Pricing

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What is Support.com Guided Path?

Support.com headquartered in Sunnyvale offers Guided Path, the company's customer self-help and guided assistance platform for mobile and desktop apps.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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What is Pendo.io?

Pendo.io is a product engagement platform with features for in-app analytics, surveys and feedback, and guidance.

What is Gainsight PX?

For SaaS products, Gainsight's product experience software enables companies to track every step of their user's journey and fully understand how they're interacting with a product over time.

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Product Details

What is Support.com Guided Path?

Support.com Guided Path Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(1)

Reviews

(1-1 of 1)
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Score 8 out of 10
Vetted Review
Verified User
Incentivized
It is being utilized in our organization as it provides full customer service along with technical support to achieve outcomes to lead the industry. It provides home sourcing based services with full home based agents support. It provides best solution with massive home based team and help in technical solutions as well.
  • Helped in customer and technical support with massive home based team.
  • Optimized home sourcing and industry leading solutions.
  • Helped a lot in Education and Healthcare.
  • Need more value with products.
  • Need more value with warranty.
  • Cloud platform needs improvement.
It is well suited for consumers with small business[es], but in my view not suitable for large businesses.
  • Self Solutions
  • Technical Support
  • Customer Service
  • No specific resources required.
  • Less team because of home based services.
  • User friendly.
No alternative utilized
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