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SurePayroll

SurePayroll

Overview

What is SurePayroll?

SurePayroll offers an online payroll service that lets small business owners run payroll anywhere, anytime. The vendor automatically pays and files federal, state and local payroll taxes.

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Recent Reviews

Fraudulent Business Practices

1 out of 10
May 20, 2022
I hired a nanny for our two-child nanny share. SurePayroll was the service we chose to use to pay our nanny. Two families set up accounts …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 7 features
  • Pay calculation (14)
    4.7
    47%
  • Direct deposit files (13)
    4.6
    46%
  • Salary revision and increment management (12)
    4.4
    44%
  • Support for external payroll vendors (10)
    1.0
    10%

Reviewer Pros & Cons

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Pricing

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N/A
Unavailable

What is SurePayroll?

SurePayroll offers an online payroll service that lets small business owners run payroll anywhere, anytime. The vendor automatically pays and files federal, state and local payroll taxes.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttp://www.surepayroll.com

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

What is Gusto?

Gusto offers payroll, benefits and compliance capabilities. Gusto is scaled for small to mid-sized businesses, and emphasizes an easy to use interface.

What is Patriot Software?

Patriot Software headquartered in Canton, Ohio offers Patriot PAY, their benefits administration and payroll software.

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Features

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

4
Avg 8.3
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Product Details

What is SurePayroll?

SurePayroll Features

  • Supported: Online
  • Supported: Low Cost
  • Supported: Automatic Tax Pay & File
  • Supported: Award-Winning Customer Service

SurePayroll Integrations

SurePayroll Competitors

SurePayroll Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry
Supported CountriesUnited States
Supported LanguagesEnglish, Spanish

Frequently Asked Questions

SurePayroll offers an online payroll service that lets small business owners run payroll anywhere, anytime. The vendor automatically pays and files federal, state and local payroll taxes.

Paylocity are common alternatives for SurePayroll.

Reviewers rate Pay calculation and Benefit plan administration highest, with a score of 4.7.

The most common users of SurePayroll are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(37)

Attribute Ratings

Reviews

(1-2 of 2)
Companies can't remove reviews or game the system. Here's why
Phillip Sherman | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User
My company started using Sure Payroll approximately three years ago. We were generally happy with the service and performance of Sure Payroll till our account was hacked in October of 2020. To make a long story a bit shorter, someone was able to log in to my Sure Payroll portal, cancel our normal payroll that was just processed and pay themselves a $10,000.00 bonus. They had also opened a new bank account and chose Direct Deposit for their method of payment. Needless to say, this created many problems, starting when Sure Payroll tried to debit my corporate checking account. I was able to stop the debit and immediately called Sure Payroll to tell them what was going on. I was told not to worry....that's when I started to worry.

In December I looked at my tax filings and noticed that all filings had the fraud amount included. I called Sure Payroll again and asked to speak with a manager. The manager promised to get back to me. He later did and told me that Sure Payroll had terminated my account. I am now left with a tax mess that will take me a few weeks to correct.

  • Pays taxes on time.
  • Customer Service agents lie.
  • They will not protect their customers if fraud occurs.
  • Customer Service Managers lie.
If you have basic payroll needs they're great. If you ever encounter fraud, watch your back....and your bank accounts.

Make sure you take down the names of every person you talk with on the phone. This will proved invaluable if you need to contact them again. In case of fraud, all bets are off.
Payroll Management (7)
18.571428571428573%
1.9
Pay calculation
60%
6.0
Support for external payroll vendors
60%
6.0
Off-cycle/On-Demand payment
10%
1.0
Benefit plan administration
N/A
N/A
Direct deposit files
N/A
N/A
Salary revision and increment management
N/A
N/A
Reimbursement management
N/A
N/A
  • Completely destroyed my 4th quarter taxes.
  • Did not assist with the fraud on my account.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
I use SurePayroll for Nanny Payroll services and tax preparation. It is used by me and my wife to manage Nanny Payroll.
  • Payroll is easy to do
  • They do tax preparation, so no more manual maintenance of pay stubs, etc.
  • Monthly cost is affordable
  • They should have a customized nanny package
  • They should also have short-term quarterly package
  • App is not that easy to navigate
SurePayroll is well-suited for small to mid size organization for payroll services and tax preparation.
It is not suited for Nanny Payroll, as we are bound to one-year payment even though we only used the service for a few months
  • A negative impact is I am bound to pay for a whole year subscription when I used Nanny only for 2-3 months
  • A positive is I don't have to worry about tax filing
  • ROI was good
Easy to setup and affordable monthly cost to ensure standard payroll and tax preparation.
Other services were for whole year contract and expensive.
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