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SurveyMonkey Engage

SurveyMonkey Engage

Overview

What is SurveyMonkey Engage?

SurveyMonkey Engage is an employee engagement platform, containing familiar SurveyMonkey surveys with an automated workflow and built-in employee engagement analytics.

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Recent Reviews

TrustRadius Insights

SurveyMonkey is a powerful tool for data analysis, allowing users to identify opportunities and take action based on the data. Users have …
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Pricing

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What is SurveyMonkey Engage?

SurveyMonkey Engage is an employee engagement platform, containing familiar SurveyMonkey surveys with an automated workflow and built-in employee engagement analytics.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is SurveyMonkey Engage?

SurveyMonkey Engage Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(6)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

SurveyMonkey is a powerful tool for data analysis, allowing users to identify opportunities and take action based on the data. Users have found it to be affordable and easy to use, offering valuable survey features and collaboration tools. The software has exceeded the expectations of many customers, providing affordability and easy management. SurveyMonkey Engage has helped businesses increase employee happiness and retention by sending out surveys to gather feedback and address pain points. It has built trust in the market and is known for its brand name. The software enables instant feedback, providing opportunities for course correction early on, reducing manual tasks, and improving efficiency by providing better customer behavior and insights. Users appreciate the economical nature of SurveyMonkey as it allows for customer and audience reach on a large scale. It has also helped businesses make data-driven decisions and increase conversion rates. By reaching people in multiple ways, SurveyMonkey ensures a wide reach for gathering consumer preferences for marketing and selling products.

Customers have praised the customer-focused approach of the SurveyMonkey Engage team, who actively listen to feedback and find ways to improve the product. Users have utilized SurveyMonkey Engage to gauge employee satisfaction, willingness to refer new talent, and act on information rather than analyzing it, contributing to business growth. In educational settings, SurveyMonkey has been used to survey students on their experiences in labs and assess curriculum and personal needs. Additionally, it has been effective in quickly polling employees for opinions, resolving issues related to low employee engagement by providing self-reflection and true transparency without compromising confidentiality. Overall, users have had positive experiences with SurveyMonkey, finding it helpful in gathering feedback, understanding preferences, addressing business problems, promoting fairness, driving change, assessing performance, and fostering open discussions about ideas and problem areas.

Easy to use: Users find SurveyMonkey's survey tool easy to use, with some reviewers mentioning that it is user-friendly and intuitive. Many users appreciate the simplicity of the interface and the clean and simple feel of the user interface. Some users have also mentioned that setting up surveys is quick and easy, allowing them to start using them promptly. The linear nature of SurveyMonkey's interface is appreciated as it makes it difficult for users to get lost within the app. Additionally, beginners who want to collect information or surveys from customers or individuals find SurveyMonkey's user-friendliness helpful in gathering accurate data for their businesses.

Sparse and Non-User-Friendly Reporting Options: Some users have found the reporting options in SurveyMonkey Engage to be sparse and not very user-friendly. They have mentioned that there is no option to download reports, which forces them to manually snip and paste the results.

Limited Customization and Integration Tools: Users have expressed dissatisfaction with the limited customization options available in SurveyMonkey Engage. They wished they could customize the colors of the program to match their logo colors, and also mentioned a desire for more integrated visualization tools for surveys as users are currently left to create their own visuals.

Expensive Pricing for Small Organizations: Some users felt that the pricing of SurveyMonkey Engage may not be suitable for smaller organizations with low turnover or those that don't require monthly surveys. They noted that while it makes sense for large organizations, it can be costly for smaller businesses.

Based on user reviews, the most common recommendations for Survey Monkey are as follows:

Users suggest giving Survey Monkey a try, as it is a straightforward website for conducting surveys. They find it user-friendly and appreciate its ability to easily share survey links.

While users recommend using Survey Monkey for small to medium employee-based companies, they advise exploring other alternatives for larger organizations.

If seeking an alternative to Survey Monkey, users recommend trying out Straw Poll as a potential option worth considering.

It is worth noting that while many users highly recommend Survey Monkey for its ease of use and valuable features, some caution against using it for important matters. Additionally, a few users mention that the service can be a bit pricey.

Reviews

(1-4 of 4)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
This software is being used by my school district, across all schools, mainly for feedback in professional development classes but also from principals to teachers as a way of receiving multiple feedback.
  • Makes it simple to use, answer questions and submit the answers.
  • Provides good generalizations according to the feedback received.
  • Is a simple way of accumulating opinions about a variety of topics while not being too invasive.
  • Provide some ways to remedy the data accumulated by the administrator.
  • Making the questions more engaging with a gif or an image to encourage usage.
  • Keeping the surveys to a minimum of 3-5 main questions is needed in order to reduce the likelihood of non-participants.
This software is very well suited for situations where a group of individuals is being asked about their work experience, meeting, professional development, training, etc.. in any way while it is desired by the admin to alter the way content is delivered for better results to educators, etc…
This software would be less appropriate in a setting where questions from only a few individuals are taken, making it easier to tell which person likely answered which survey.
  • Intuitive features, making the process of filling out a survey easy and simple
  • Short and detailed questions and optional answers to pick from
  • Easy login/checking of credentials for each survey.
  • It’s helped me to feel that I, as a teacher, am being listened to and policies, structures, procedures, etc..are being adjusted for the good of all.
  • This software helps to accumulate a wide variety of opinions across many different gender types, races, ethnicities, age groups, and backgrounds, providing a clear and consistent consensus from a group of varied individuals.
  • This software provides clarity on the overall consensus, providing an opportunity for growth as a business, which allows for better run procedures and a much better climate among all.
I have only used this software and have not used others.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
SurveyMonkey Engage is being used across the entire organization. We were challenged with low employee engagement, lack of transparency, and overall company integrity. In the past, annual survey results were provided but information was heavily edited or omitted and therefore employees felt there was an honesty and integrity issue with information. They didn't feel the information was truly confidential and didn't want to share their thoughts.
SurveyMonkey Engage provided self-reflection and true transparency without compromise to confidentiality.
  • Providing employees an opportunity to self-reflect
  • Providing employees an opportunity to provide interactive feedback, ask questions, and provide details anonymously
  • Organizational transparency--we can identify where we are and how we feel
  • Departmental remediation--we can identify opportunities when we have a low score in a department
  • Perhaps a little more clarity on scoring
For company-wide engagement, SurveyMonkey Engage offers a comprehensive platform where employees can see their own engagement and the company engagement. Managers can see their department's scores and compare them to whole company. This creates opportunities for conversations and reflections, leading to better practices.
If there was a way to embed this into other programs better, some may find that more useful.
  • Transparency
  • Open communication
  • Company collaboration
I have used a couple of other written surveys that are compiled through a third party, and an aggregate score was presented. I reviewed both Achievers and Tiny Pulse. Both were very expensive in comparison.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Quick surveying needs that help our company and our clients gain an understanding of diverse audience groups quickly. The audience panels have enough range to help us find all of our surveying needs with precision and accuracy. The whole organization has used at times for various projects, both in business development and client support.
  • Easy to use functionality
  • Diverse audience panels
  • Quick survey results
  • More offerings in targeting
  • Easier external reporting function
  • More question flexibility
Well suited for quick survey turnarounds. For instance, we have used it when we needed to make a decision on a specific audience (e.g. adults who are the primary grocery shopper in their home) and wanted to get market intelligence quickly and SurveyMonkey Engage helped provide that easily. It may be less appropriate for a very tailored audience of professionals (e.g. doctors).
  • Helped make more informed business decisions (positive).
  • Helped prove market intelligence to prospective clients (positive).
  • Less robust than other providers (negative).
Have not explored using other survey providers for the same functionality that we use SurveyMonkey Engage for. While we have used other survey providers previously for their market intelligence services, these are much more specialized than SurveyMonkey and I would not expect them to provide the same level of sophistication.
Microsoft 365 (formerly Office 365), Nexonia, by Emburse, Zoom
Kristine Kratschmer, MBA, SHRM-SCP, SPHR, PCC | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are currently using SurveyMonkey Engage across our entire organization. We use this to gain a good pulse on employee engagement throughout the year. Additionally, we align our corporate values with the questions. We are able to analyze the results month over month and distribute the results and feedback to our executive team, who will subsequently create action items.
  • User Friendly--the surveys are easy to access, no matter what platform you are using
  • Resourceful--when you are stumped for questions, they provide a great library of ideas
  • Quick--you can see real-time results
  • Admin Updates--once you've uploaded your information, you have to go through a few steps to send any updates
Overall, SurveyMonkey Engage is a great tool to add to any HR department. Checking on the pulse of the team is always important, and SurveyMonkey Engage makes it so easy to gather this from your group. The library of suggested questions--and easy input system--makes the process so effortless. Seeing the results in realtime is very satisfying for our executives. They know the information is current and can take action from that point on.
  • Great tool for engagement
  • Helps chart the employee turnover reasons
  • Gives us the pulse on motivation
We were using a homegrown Google Doc that wasn't well worded and was not confidential. Although I appreciated the attempt from the former HR person to gather feedback, we needed a system that was more confidential and dedicated to gathering feedback in alignment with our corporate values. A Google Doc was not the right place for that.
UKG Ready (formerly Kronos Workforce Ready)
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