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Symantec Endpoint Security

Symantec Endpoint Security

Overview

What is Symantec Endpoint Security?

Symantec Endpoint Protection is the company's flagship antivirus / endpoint security product.

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Recent Reviews

TrustRadius Insights

Symantec Endpoint Protection is a versatile security software that caters to various user needs. One of its primary use cases is in IT …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 7 features
  • Endpoint Detection and Response (EDR) (33)
    9.1
    91%
  • Malware Detection (34)
    9.1
    91%
  • Centralized Management (34)
    8.5
    85%
  • Infection Remediation (34)
    7.4
    74%

Reviewer Pros & Cons

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Pricing

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What is Symantec Endpoint Security?

Symantec Endpoint Protection is the company's flagship antivirus / endpoint security product.

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  • No setup fee

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  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

What is Microsoft Defender for Endpoint?

Microsoft Defender for Endpoint (formerly Microsoft Defender ATP) is a holistic, cloud delivered endpoint security solution that includes risk-based vulnerability management and assessment, attack surface reduction, behavioral based and cloud-powered next generation protection, endpoint detection…

What is Webroot Endpoint Protection?

Webroot Endpoint Protection is the OpenText company's business class multi-vector endpoint protection application, providing centralized endpoint management, deep learning intelligence, and advanced behavioral analytics. For SMBs, Webroot Smarter Cybersecurity solutions were designed from the…

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Product Demos

video demo performance

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Webinar - See More, Find More, Do More with Symantec Endpoint Security

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Webinar - What's New With Endpoint Security Complete

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Features

Endpoint Security

Endpoint security software protects enterprise connected devices from malware and cyber attacks.

8.5
Avg 8.5
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Product Details

What is Symantec Endpoint Security?

Symantec Endpoint Protection is designed to protect against advanced malware threats with powerful, layered protection backed by industry leading security intelligence.

  • Network Threat Protection stops most threats before they can take up residence on the machine
  • Insight reputation scoring accurately detects rapidly mutating malware and zero-day threats
  • SONAR™ behavioral analysis stops malicious files designed to appear legitimate
  • Strong antivirus, antispyware and firewall protection eradicate known mass malware

Symantec Endpoint Security Features

  • Supported: Network Threat Protection
  • Supported: Insight
  • Supported: SONAR behavioral analysis
  • Supported: Antivirus
  • Supported: Antispyware
  • Supported: Firewall protection

Symantec Endpoint Security Video

Overview Demo of Symantec Endpoint Protection

Symantec Endpoint Security Competitors

Symantec Endpoint Security Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationNo
Supported CountriesAmericas, Europe, Middle East, Africa, Asia

Symantec Endpoint Security Downloadables

Frequently Asked Questions

Symantec Endpoint Protection is the company's flagship antivirus / endpoint security product.

Kaspersky Endpoint Security, Sophos Intercept X, and Barracuda RMM are common alternatives for Symantec Endpoint Security.

Reviewers rate Endpoint Detection and Response (EDR) and Malware Detection highest, with a score of 9.1.

The most common users of Symantec Endpoint Security are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(172)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Symantec Endpoint Protection is a versatile security software that caters to various user needs. One of its primary use cases is in IT departments, where it is used to remotely manage client policies and assign user rights for IT staff. This feature allows for convenient and efficient management of software firewalls, with the ability to easily create, modify, and remove policies. Additionally, users appreciate the convenience of remotely managing Symantec from any Internet Explorer session.

Another significant use case of Symantec Endpoint Protection is its role as an antivirus solution in different environments. It has been successfully deployed in both internal and MSP practices, supporting a large number of clients and endpoints globally. Users have reported positive experiences with Symantec, finding it superior to other antivirus software they have used in the past. The product is trusted to detect and prevent viruses on Windows-based operating systems, providing end-to-end protection for computers and laptops. It is also utilized to add an extra layer of protection against viruses and malware on servers.

Symantec Endpoint Protection's comprehensive security features make it suitable for a wide range of organizations. It provides centralized management of anti-virus policies, grouping of endpoint devices, and different policies for each group. This flexibility allows companies to tailor their security measures based on specific needs. Notably, it offers extensive functionality as an EDR solution, ensuring machines remain infection-free and compliant with policies. Its automated breach detection and response capabilities help secure servers, prevent attacks, and minimize server vulnerability.

Furthermore, Symantec Endpoint Protection is widely used across various industries and institutions. For instance, it is the chosen antivirus solution at the University of Zimbabwe for both students and staff. It is also implemented by geographically challenged companies to control remote systems and ensure network security. Users appreciate its simplicity and ease of use compared to other antivirus solutions.

Overall, Symantec Endpoint Protection provides effective protection against viruses, malware, and other cybersecurity threats. It is valued for its granular setup options, remote management capabilities, and strong defense mechanisms. Users rely on its comprehensive features and reliable performance to safeguard their systems and maintain a secure working environment.

Central cloud console architecture: Users have found the central cloud console architecture of the product to be a great feature, providing a single point of control for managing security. This pro was mentioned by several reviewers and highlights the convenience and efficiency of having all security management functions centralized in one place.

Fast response to breaches: Reviewers appreciated the fast response from the product in the event of a breach in the servers, indicating that it is effective in detecting and responding to threats. This pro was mentioned by multiple users, emphasizing the product's ability to swiftly identify and address security incidents.

Protection against spyware and viruses: The product's capability in safeguarding against various types of malicious software, including spyware and viruses, received positive feedback from users. This pro was mentioned by several reviewers, indicating that they value the comprehensive protection provided by the product against these common threats.

Difficulties with Installation: Many users have reported experiencing difficulties during the installation process of the client packages. They often need to make multiple attempts before successfully pushing them to client machines. This can be time-consuming and frustrating, impacting the overall user experience.

Lack of Effective Malware Detection: Users express dissatisfaction with the software's malware detection capabilities, stating that it is not effective enough in identifying and protecting against next-generation and zero-day threats. Some users feel that the software falls short in keeping up with emerging threats, leaving their systems vulnerable to attacks.

Communication Issues with Cloud Platform: Several users have encountered communication issues between the cloud platform and server. These issues may arise due to version conflicts, causing disruptions in the system's functionality. Users have highlighted the importance of seamless communication between these components for a smooth and reliable user experience.

Attribute Ratings

Reviews

(1-25 of 43)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
We are using this product for more than 90K users worldwide, and we are working in a team to support our client. The main issue is that some end-user devices show offline, so it's difficult to troubleshoot remotely. This product does its job for HI policy, using this feature, we are able to fetch complete reports of end devices.
  • SONAR
  • HI
  • Application control
  • Network Firewall
  • intrusion Prevension
  • Devices Offline issue
  • SEP install failed remotely
  • Connectivity issue
  • Signature update required
It has been able to detect and prevent malware, as well as warn us quickly when it has found malware.
Sometimes you will face device offline issues so required to troubleshoot manually and during remote installation you will face installation failed issues if there is any other third-party tool file present in the directory.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We have it installed on our server and workstations to help protect against viruses and malware. The installation and deployment process was quick and easy. The server-side program allows for easy deployment and updates to all the workstations which is a huge time saver.
  • Real time - virus scan
  • Real Time - firewall detection
  • Real time - anti-malware
  • price point, it would be nice if the per user license was a little cheaper
  • Can be a pain for end users when trying to install new application on their workstations
  • We have had some issues with using the program along with drive encryption
It's easy to set up and deploy on both the servers and workstations. The price point is a little high and we have had some issues installing 3rd party software, but the product is worth it.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Symantec Endpoint Security is our EDR solution which helps ensure our machines stay free of infection and remain compliant with our organisational policies by providing an extensive range of functionality that we employ e.g. honeypots to waste the time of any attacker which might have gotten through, application control and isolation, ability to quarantine infected machines, ransomware protection, host-based IDS, etc.
  • A lightweight agent which does not impact legitimate user tasks, even developers who compile complex code.
  • Multiple modules which provide a wide range of functionality.
  • Is not easily killed or uninstalled so devices remain monitored at all times.
  • Also provides deception technology which other vendors often do not in similar solutions.
  • Ability to intelligently quarantine machines which may be infected.
  • More granular control over which USB devices can be blocked/allowed.
  • Native integration with other solutions for alerting without needing to have a SIEM in between.
  • Would benefit from gathering more OS logs in a manner similar to Sysmon.
  • Usage in other environments rather than just on end-user machines e.g. Kubernetes nodes in the cloud.
Symantec Endpoint Security is a well-rounded product that provides a significant amount of functionality and covers many of our endpoint needs without needing to resort to multiple vendors that might clash in unpredictable ways when ultimately deployed to the endpoints in our estate. The default policies are adequate and tuning these requires some time as with all similar EDR products but the product is flexible enough to allow very granular whitelisting/blacklisting which is great. Low resource requirements are also fantastic and we've not had many complaints from developers who were getting slowed down when compiling complex code with other previous solutions.
Tony Ryan | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use Symantec Endpoint Security to protect our Workstations from the daily threats posed by viruses, malware, ransomware and other cybersecurity attacks. Most of our users are remote and carry their laptops to different offices (both our own and customers) and ensuring that they are protected against the increasing number of threats from outside the business is key. It currently covers around 40 systems.
  • Delivers strong protection against cybersecurity threats
  • AI guidance when creating and deploying policies
  • Advanced threat detection
  • A single agent simplifies installation
  • The merger with Broadcom has left existing customers struggling for support
  • Web console is difficult to setup and feels slow compared to others
  • Consumes significant resources and can cause slowdowns on older systems
We have found that Symantec Endpoint Security is better suited to newer systems running faster processors and more than 8GB RAM otherwise the client agent takes up too many resources and slows the system down. However, if you have a reasonably modern fleet of systems it does everything you would expect from an Endpoint Protection solution and works well as part of a multi-layered cybersecurity policy.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
Our company uses Symantec Endpoint Security for approximately 500 Windows-based PCs across our organization. In general, Symantec does what it is supposed to and it detects and blocks attacks at the endpoint level. The Symantec software is very easy going on PC resources and does not seem to bog down the system and simply works.
  • Endpoint Security
  • Blocking Malware
  • Decent Firewall protection
  • Centrally Managed software
  • The merger with Broadcom ruffled some feathers for sure and was very sloppy. At one point Broadcom/Symantec was going to stop supporting all business customers but they seem to have reversed course and are now offering renewals for existing clients.
  • No endpoint AV product is 100% effective and occasionally some malware will sneak through.
Symantec Endpoint Security is well suited for any Windows-based operating system and their centrally managed software will help corporations of all sizes maintain their installs. The endpoint security product might not be the best product for home-based users but Symantec offers many flavors of its product for those customers.
Score 1 out of 10
Vetted Review
Verified User
Incentivized
We currently use Symantec Endpoint Protect (SEP), Endpoint Detection and Response (EDR), and Email Cloud Security for our full security suite of our environment. This satisfies the business need to have security on our endpoints, users, network, and email. We've been using Symantec for security for about 5 years now.
  • Having Endpoint protection, EDR, and Email security in one platform suite.
  • The product does as OK job of protecting against malware and viruses.
  • Symantec is a well known brand.
  • The Broadcom support for Symantec is awful! You can never get anyone to help.
  • The Endpoint Security seems to really just be hash-based and very little in the way of behavioral-based scanning.
  • The Web Consoles are clunky and hard to set up.
It's almost impossible to get any kind of support with any of the Symantec products (Endpoint Protection, EDR, or Email Security), ever since they were purchased by Broadcom. Even when trying to purchase a renewal and ask questions about products/licenses that were changed without our knowledge, still it was very difficult to get any type of assistance, or even a quote. And the product is only OK, it's nothing great anymore. I always thought Symantec was pretty good, but ever since they were purchased by Broadcom, I have no faith at all in the brand.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We used to use Symantec Endpoint Security for a long time and were completely satisfied with the quality-price value. The antivirus provides a good level of defense from viruses and malware but has some bugs with web-application scanning (I had an issue with Chrome). Files and network inspection is one of the best in the security market as well.
  • Reputation checking
  • Online defense
  • Antivirus
  • Web application online control
Symantec Endpoint Security as a multiplatform software is one of the best solutions in end-users protection market. From my experience, it is equally good on Windows and Mac desktops. But contemporary IT world requires a complex solution for enterprise security and the other Symantec (Broadcom) products (like Symantec Message Gateway) do not as good as Endpoint Security.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Our primary use case for Symantec Endpoint Security is threat intelligence and endpoint protection. Their threat protection is very good. We are managing a good number of users thanks to the solution and we are pretty satisfied with it. It is somewhat more than just an antivirus, it also included a firewall that operated in addition to the Windows or Mac firewall.
  • Pc Protection
  • Server Protection
  • Network Protection
  • Live Updates needs a revamp
  • More Data provided from agent on Pc
  • Simplify Website
In our company, we use it for all the employees. Our IT department has full control over the adjustments of all the installations. Employees don't need to worry about scheduled scannings, updatings, fine tunning or anything else. It's pre-installed on all the machines and is there to protect, not to disturb. It's awesome!
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Symantec Endpoint Security is being used as our primary antivirus & data loss prevention software throughout PSMCL, we have done a lot of fine tuning according to our needs and the product allows for minor modifications through policies, the overall impact is good and with configured automated reports and emails about threats we are able to overcome a lot of challenges which includes users that tries to bring company data with them, we have blocked via mass storage blocking feature, blocking of unauthorized software, etc.
  • Blocking Mass Storage Devices
  • Identify un authorized softwares
  • Provide alerts and reports with the occurrence of event
  • The Graphical user interface is very complex
  • Policies are also difficult to make
Symantec Endpoint Security is very well suited for medium to large enterprises, the feature set is also good, it has a lot of room for customization and fine tuning according to needs, now we are upgrading to newer version of Symantec clients that supports updates from internet to facilitate work from home users for security definitions, we used it for blocking mass storage devices it worked fine, in some cases we have to give read only or write only access it also does that fine, the customized reports and event alerts works good too.
Score 5 out of 10
Vetted Review
ResellerIncentivized
We use it in our own and MSP practice supporting 500 clients around the globe with over 25K endpoints and servers. SEP combines with NACS gives us a last line of defense against malware of all types. We have NEVER had an endpoint compromised by an7y malware in over 11 years of deployment. It has done it's job perfectly, every time.
  • Central Console on Prem or in the cloud
  • Works with everything
  • Zero Day protection is best in the industry because of their huge sensor net and rapid remediation.
  • Available on all major platforms, Microsoft, Linux / Unix, and Mac
  • Outstanding flexibility in configuring group and individual policies for all aspects of the product.
  • Support, PRIOR to Broadcom was simply superb. Now it is just average.
  • Partner Support
  • Product Support
  • Have someone other than Broadcom own and develop the p[product. Broadcom would have to improve 1000% just to be awful.
Again, my issue is not the product, it is Broadcom. It is excellent in mid sized, and multinational business. It is too expensive for the smaller businesses since Broadcom has eliminated SKU's. It is a superb endpoint protection product with excellent centralized management features. When combined with Network Access Control Suite, it provides the perfect solution for on prem and remote workers.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Symantec Endpoint Security organization-wide with a central administrating server. That way you have an easy overview of all the resources in the network and their security level, as well as the ability to handle all the administration centrally. You can see if a computer needs updating, if there was an attack, what the attack was, and how it was handled.
  • Protects from viruses
  • A firewall to monitor network activity
  • Blocks USB devices
  • Too many changes in the software
  • Make it cheaper
  • Heavy on resources
I think that Symantec Endpoint Security is an overall well-performing security suite. It protects from known and not yet known malware including viruses, trojan horses, spyware, worms, zero-day vulnerabilities, ransomware, and more. It also protects the entire network by means of a very comprehensive firewall, and all that can be controlled from one single interface.
Eric Krueger | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
This product, Symantec Endpoint Security is deployed all throughout our company worldwide. It has been a great product in that there have been no issues with performance and conflicts with other security applications we run. This has been one of the better applications we have used and it gives us a piece of mind when it comes to endpoint security. With most secuirty issues coming from the endpoints these days it is nice to know we have a rockstar in our defense arsenal.
  • Easy to configure and push out to your endpoints.
  • Little impact on resources on machines.
  • Great backend support should you need it.
  • Some issues with Macs if you have those in your environment.
  • Some of the configuration portion could be better explained.
From a small company to the largest enterprise corporation Symantec Endpoint security will work for you. This endpoint software will give you piece of mind that all of your mobile devices will be well protected. This is especially true in the new Covid remote workforce we are experiencing. From easy to set up to great support this is the product to check out.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Symantec Endpoint Protection is used as the primary antivirus solution for the entire company. It offers daily updated definitions to verify all computers are safe and virus/malware free, so users are confident they are working in a safe and secure environment. Machines are set up to be scanned automatically, and policies are set up to run deep scans and provide weekly reports.
  • Reporting - It offers a wide range of reports to give you from summary to detail information about your environment.
  • Ease of use - Once you setup Symantec Endpoint Protection on the machine, it just works and does the job required.
  • Policies - You can set up several different policies to suit your needs across the entire network.
  • Renewals - I've found over the last couple of years it has been a chore to get the renewal of maintenance done.
  • Lack of partners in the region - It is hard to find resellers in the Caribbean. This should be addressed to get better adoption throughout the region.
  • In a medium to enterprise-sized business, Symantec Endpoint Protection offers the level of protection and scalability needed for a large network with many users.
  • If you are an environment that does not currently have Antivirus software deployed, this will more than suffice in picking up what viruses and malware do exist, quarantine and delete and then help maintain a high-security standard.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We have Symantec Endpoint Protection on all our end-user devices and servers. It's of course used to protect these devices from the malicious sites\code\applications in the world. We have multiple policies for different devices. Our servers have a more strict policy to keep them safe and the end-user policy focuses on the browser and USB lockdown.
  • Multiple angles protected, from standard av to firewall, to IPS.
  • Portal based administration - you can send remote scans to devices from the internet without having to be at the device.
  • Domain integration - Rather than manually installing the EXE it would be good if it could find the devices on the network and push the install out.
  • A more natural way to exclude applications, folders, etc. - You can do this, but I think it can be unnecessarily confusing to setup.
Symantec Endpoint Protection is an excellent product that seems to protect us well. It has protected us well before when emails get through our anti-spam, and the end-user tries to open the link. Symantec web extension will block access to the site. It can be a little heavy-handed at times, and you can battle for a bit with false-positives.
Score 10 out of 10
Vetted Review
Verified User
Symantec Endpoint Protection (SEP) is being used in our corporation specific areas, such as IT Security and IT Infrastructure and distributed in all workstations as a means of protection. At the moment no commercial problems have been identified with the acquisition of this product, as the service channels have managed to meet the needs.
  • The SEP tool is considered one of our most powerful solutions for the protection of our devices.
  • The centralization of our administration is one of its best exploited benefits.
  • There are some difficulties in devices that do not have enough resources.
  • The end-user cannot gain visibility on what is happening on their device.
It has given us very good results in controlled environments with equipment that has superior capabilities, and is effective to protect equipment that is exposed in open environments. The support is centralized, allowing dynamic management. The results in low-performance teams often do not have the expected results.
Score 9 out of 10
Vetted Review
Verified User
We use Symantec Endpoint Protection (SEP) across our entire organization. It has worked well for us. The client can be deployed as managed or unmanaged (for off-site stand alone units).
  • Easy to manage from the central server
  • Automated reports that are set up to tell me status and scheduled reports of the environment
  • Easy to roll out updated versions to end user machines
  • Building out the installation package for new installations can be difficult the first time you do it; but once you learn how, it is easily repeated. Existing clients are automatically updated by the server.
The endpoint client is the last level of defense. Symantec Endpoint has served us well over the years.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Initially, we used Symantec Endpoint Protection to cover our primary office and executive office for years, but recently we expanded to use it in all of our field-user laptops and store locations nationwide. Since expanding our use of it we have not had an actual virus infection present on any machine so it's definitely doing its job.
  • It was easy to deploy.
  • It was cost-effective for our organization.
  • Seems to 100% block all known viruses.
  • In really large deployments the GUI interface seems sluggish.
  • Wish they wouldn't have got rid of the standalone software installed interface.
  • Needs the ability to remotely stop an active scan.
We have used Symantec Endpoint for many years and initially we used it on a rather small installation base (less than 200 computers) but have since expanded to 10,000+ machines so really it's suited for any, company large or small. We have tried other competitors over the years and honestly, they were pretty terrible in comparison.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use Symantec Endpoint Protection in our audit program. I use the system and monitor e-mails which I can see from my front page. I monitor them for suspicious texts and data abuse. The system is used in the internal audit department and the IT department in our company. Symantec is user-friendly and I am pleased!
  • User-friendly.
  • Simple.
  • High beneficial.
  • Security.
  • The page layout could be improved.
We use Symantec Endpoint Protection to specify our keywords and the Symantec makes this so easy!
Paul Li | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I personally use Symantec Endpoint Protection on a number of computers. I trust this software to detect and prevent viruses from successfully attacking my Windows based operating system.
  • Symantec Endpoint Protection starts up automatically on its own every time I power on my computer to log into Windows.
  • Symantec Endpoint Protection quietly runs in the background without interrupting my work monitoring all possible forms of attack via my internet connection.
  • When Symantec Endpoint Protection app detects a virus on a web page/site I've logged onto, I would immediately be prompted with a notice of a possible virus attack. The notice will continue to appear on the screen until I've dealt with the problem.
  • When I temporarily disable Symantec Endpoint Protection and I go to re-enable it it takes a bit of time before the program switches to be enabled again.
  • Symantec Endpoint Protection's graphic user interface is rather flat and can use a 3d make-over.
Symantec Endpoint Protection is well suited to give especially novice Windows users protection from virus attacks. Since attacks can occur at a click of a button by visiting websites that can infect the end users computer, Symantec Endpoint Protection is the app to use to resolve this issue.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Symantec Endpoint Protection is being used by the whole organization. Every user has it, and every one is protected from intrusion, firewall, and anti-malware features. The good thing is that it all comes in one pack of services. It includes data loss prevention software, prevents unapproved programs from running, and even applies firewall policies that block network traffic if needed. By far, Symantec Endpoint Protection is a very complete security software.
  • Virus definitions are kept up to date as soon as new threats are created.
  • Includes data loss prevention software.
  • The zero day protection is a very fast way to protect is from not yet known threats.
  • ALL of the emails are scanned, as well as files.
  • It has frequent updates and extra features.
  • Whenever you do deep scans, be aware they might take a little while.
  • It does a lot of updates, and some of them may take a while, and may need interaction to complete.
  • Symantec sometimes uses a huge amount of system resources.
One specific scenario where Symantec Endpoint Protection is well used is when you receive a large number of emails. The software scans every one of them, making it secure for you to read them all, and if there is any untrusted email, Symantec Endpoint Protection will warn you, and even prevent you from seeing the email content for your safety.
One specific scenario where Symantec Endpoint Protection is less appropriate is when you talk about phishing. It lacks anti-phishing capabilities and lacks report capabilities.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We currently use Symantec Endpoint Protection on all of our end users' computers as a way to protect their PCs from viruses and other various forms of malware. We currently use it on all PCs between two different locations as a preventative measure to protect our network. We also utilize the quarantine feature to safely contain any possible threats.
  • Virus Protection
  • Quarantine environment for possible threats
  • Automatic updates for latest virus/malware definitions
  • Picked up false positive viruses during scan
  • Has caused driver instability in the past
  • Fairly high resource usage
Because it can be installed/updated via a group policy/patch management software, I think that Symantec Endpoint Protection is best suited for very large environments that need an added layer of protection from malicious attacks. It's probably not well suited for smaller environments that may be using older machines as it seems to take up a lot of resources to scan and run.
Erik Hall | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Symantec Endpoint Protection is used as an MFA (multi-factor authentication) required by our credit card company, Key Bank. They forwarded the link to it to us and we have to use it to access our account online. We use it every time we log in to our account, without it, we can't access anything. Statements, changes to cards like limits, etc., adding cards to the account, anything we need to do requires us to use it as part of our login protocol.
  • Keeps unwanted people out.
  • Restricts access to these particular financial records.
  • Provides additional security features to the login process.
  • Adds an additional layer of security, which adds a layer of comfort in feeling secure.
  • Allowing a single user to have multiple occurrences for multiple devices.
  • Communicating when the app on a cell phone has been updated (just so you are aware that it has been done).
  • It might be a nice feature to automatically shut itself down when the security code has been successfully entered.
I feel it works great as a form of multi-factor authentication. So you would use it to enter/access confidential information as part of the security protocol. First is your username, second is your password and this would provide the third. The security feature is a numeric (it may also allow alpha or some combination of alpha-numeric, but I don't know) coding. I would like to use it for our own security on our computers, but we are a small company and my understanding is that this is a fairly expensive product. I would say that this would not be a good fit as a security measure in a situation where you might have to access data quickly, such as in an emergency situation like hospitals, etc.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
SEP is currently used across our entire company. We use it for its anti-virus and firewall protection and its real-time threat detection. Updates to the program are automatic and require no user intervention at all. That is very useful when you have a large user base. SEP is easy to deploy, easy to maintain and works well keeping our data and workstations safe.
  • Powerful real-time anti-virus.
  • Firewall protection.
  • LiveUpdate: continuously updated.
  • The price point is a little high.
  • Can sometimes hog system resources.
SEP is well suited to companies who need to deploy and manage protection from a central location. Companies who want to protect users with minimal effort would be well suited for this product. I would say that it may not be right for smaller businesses where costs are a primary factor. The protection is very high, but the price is accordingly high.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We currently use Symantec Endpoint Protect on our Corporate Office Windows computers. We do not use it on any remote offices or employees who travel. At one point we were using the Mail Security piece and the desktop Endpoint protection but have since dropped the mail security piece and just use Desktop Endpoint Protection in conjunction with the Symantec Endpoint Manager program. In our case, the best business problem it solves is to allow us to the have a centrally managed anti-virus system that does not require a lot of education on the part of the users or the admins.
  • Symantec has a great central manage piece called the Symantec Endpoint Manager. It is quite easy to use, is intuitive and requires little to no training.
  • Symantec is also easy for users to understand and use. If a user clicks on the task bar Symantec icon they are presented with a full menu of easy to understand options for them to use.
  • Symantec Endpoint Protection provides a wide array of options, for admins, when it comes to limiting what the users can do on their workstations. Policies are easy to configure and seem to work well every time.
  • Symantec has great support for administrators.
  • If calling tech support for other companies one of the first things they often ask is if you have Symantec. That is a bad reputation to get but I have seen several instances where Symantec has caused issues with other software programs.
  • Compared to other AV programs, Symantec seems to slow down the client PC's a bit more than average.
  • Symantec's licensing and fulfillment process can be labor intensive and confusing.
I think Symantec is best suited for Small to Medium businesses, with limited IT support as the program is easy to set up and in most cases does not require specific IT skills. Due to the issues with slowness and sometimes conflicting with other programs I do not think Symantec is a great choice for Large Enterprises.
Eng.Takeo Chikushi - MBA, PMP | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
The software is being used by all departments in the organization with Standard Technical Support by the vendor.
  • The cloud version worked well
  • Application Control is available for different users
  • Virus definitions are always updated
  • Long time to complete the scan process - RAM consumed during the scan process is very high
  • When rebooting Windows in "safe mode"...some protections are disabled (ex: Pendrive access)
  • Annual renewal price (compared with other options)
The virus definitions are updated and the scan process is effective but too much RAM memory is necessary. Depending on the company size maybe it is better to search for a cheaper option.
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