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Zimbra

Zimbra

Overview

What is Zimbra?

Zimbra is an email and collaboration platform and productivity suite that includes contacts, calendar, tasks, chat and file sharing, plus videoconferencing, document editing, and file storage.

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Learn from top reviewers

Zimbra: An Alternative to Major Cloud Email Platforms

Rating: 8 out of 10
January 10, 2025
IncentivizedVetted ReviewVerified User
We used Zimbra Email & Collaboration as an email solution for years in my previous company. It is a robust solution capable of competing with the best. Initially, we used ...
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Verified user
Administrator
Zimbra by Synacor18 years of experience

Zimbra Email & Collaboration is great

Rating: 7 out of 10
February 21, 2024
IncentivizedVetted ReviewVerified User
We utilize Zimbra Email & Collaboration for all our email services. For a freeware option, it has a lot of great capabilities. If you're familiar with how to set up a web ...
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Verified user
Vice-President
Zimbra by Synacor5 years of experience

Our experience using Zimbra Email & Collab - it's so-so

Rating: 7 out of 10
October 14, 2021
IncentivizedVetted ReviewVerified User
We are using Zimbra from Reseller Platform, it's a white label of Zimbra Email Collaboration. It's used for a whole organization to coordinate, collaborate, and broadcast a me...
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Mochammad Zachri
Team Lead - Information Technology
Project Manager
PT Indie Marketindo Ceria
Zimbra by Synacor1 year of experience

Complete tool for message box and collaborations

Rating: 10 out of 10
May 27, 2021
Vetted ReviewVerified User
Great tool for professional use, very easy to use, with easy navigation. Interacts very well with several other applications, including Webex. Very efficient structural organi...
Continue reading
Bruno Soares
Technician - Information Technology
Help Desk Technician
Central IT
Zimbra by Synacor5 years of experience

Zimbra is a secure, reliable application that can be customized to suit the provider

Rating: 8 out of 10
June 12, 2019
Vetted ReviewVerified User
Zimbra is our current messaging software, I use it daily to send and receive emails among colleagues, suppliers, and customers. This has turned out to be a very useful and eff...
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EDUARDO SANDOVAL
Analyst - Sales
Account Executive
TIGO COLOMBIA
Zimbra by Synacor1 year of experience
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Pricing

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Zimbra

Zimbra

N/A
Unavailable

What is Zimbra?

Zimbra is an email and collaboration platform and productivity suite that includes contacts, calendar, tasks, chat and file sharing, plus videoconferencing, document editing, and file storage.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.zimbra.com/business-email…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

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Product Demos

Zimbra 8 Admin Demo

YouTube

Zimbra 8 End User Demo

YouTube
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Features

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

9
Avg 7.7

Communication

Features that allow team members to communicate about collaborative projects and keep each other informed of their opinions and progress.

6.7
Avg 7.9

File Sharing & Management

Features that allow collaborators to view, work on, and organize files.

6.3
Avg 7.9
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Product Details

What is Zimbra?

Zimbra is an email and collaboration platform and productivity suite that includes contacts, calendar, tasks, chat and file sharing, plus videoconferencing, document editing, and file storage. Built on an open source core, it features a modern interface, pre-integrations with popular third-party apps like Zoom, Slack and Dropbox, and can be deployed in the cloud or in on-prem and hybrid environments. Enterprises, governments, financial institutions, service providers and remote teams can use Zimbra to support complex privacy, data sovereignty and security requirements. The vendor states Zimbra powers hundreds of millions of mailboxes on desktop and mobile devices in more than 140 countries, and is offered by more than 500 BSPs and 2,000 channel partners. Also available now for small and medium-sized business is Zimbra Cloud, starting at $2.95 per month for 30 GB of storage.

Zimbra Features

Project Management Features

  • Supported: File tracking
  • Supported: Integrates with other Project Management Tools

Communication Features

  • Supported: Chat
  • Supported: Notifications
  • Supported: Discussions
  • Supported: User directory and online status
  • Supported: Sharing and privacy
  • Supported: Integrates with Gmail and Google Hangouts

File Sharing & Management Features

  • Supported: Versioning
  • Supported: Document files
  • Supported: Image files
  • Supported: Video files
  • Supported: Audio files
  • Supported: Document collaboration
  • Supported: Shared folders

Zimbra Screenshots

Screenshot of Screenshot of Screenshot of

Zimbra Video

Zimbra for Modern Collaboration

Zimbra Competitors

Zimbra Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationNo

Frequently Asked Questions

Zimbra is an email and collaboration platform and productivity suite that includes contacts, calendar, tasks, chat and file sharing, plus videoconferencing, document editing, and file storage.

Zoho Mail, Webex Calling, and Google Meet are common alternatives for Zimbra.

Reviewers rate Task Management and Scheduling and Search highest, with a score of 9.8.

The most common users of Zimbra are from Enterprises (1,001+ employees).
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Comparisons

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Reviews From Top Reviewers

View all reviews
(1-5 of 6)

Zimbra - Powerful and reliable collaboration suite

Rating: 8 out of 10
Incentivized
March 31, 2017
VL
Vinicius Lima
Computer Technician
Superintendência de Tecnologia da Informação - Universidade de São Paulo (Education Management, 5001-10,000 employees)
Vetted Review
Verified User
Zimbra by Synacor
3 years of experience
View profile
Use Cases and Deployment Scope
We use Zimbra to increase collaboration using e-mail communication, file sharing, task control, invitation for events, etc, for everybody in our company using multi domains and several dedicated servers. We have distinct user types and with Zimbra we can address specific necessities of each one.

We use Zimbra in an University and email are fundamental here. Zimbra allowed us a way to increase the collaboration between teachers, students, and even our workers, allowing them to share files, their agenda, and any information to improve their work.
Pros
  • You can share your mail folders, contact and task lists, work together on a text file, all that defining what kind of level of share a person can have, from view to full control of it.
  • Great search engine that allows you to search even inside some types of archives (pdf, txt, etc). And in the paid version, you have a working backup system.
  • Supports external connectivity like IMAP/POP.
  • Multi language support and possibility to expand it using plugins are also available.
  • Supports several platforms and you can use the one that you are most familiar like Ubuntu, Red Hat, CentOS, Suse, etc.
  • Support external authentication (LDAP).
Cons
  • User web interface could be more friendly, but it is enough for daily use. It could be renewed and has to consider some usability concerns. Improving usability would significantly improve users' satisfaction.
  • Message backup recovery is not a simple activity.
  • As an administrator, some of the features work better using the command-line interface.
  • The webclient uses ajax requests in almost every event. Because of that you may need a fast internet connection to have a good experience. You can switch to HTML version but it will limit what you can do.
Likelihood to Recommend
Zimbra is well suited to environments that need a collaboration suite to improve users' and teams' integration and productivity. You can rely on Zimbra Collaboration Suite features to work together in different projects without messing things up. Keeping everything organized is very important in these situations.

If you have a large environment you will probably feel that Zimbra administration can be difficult. You have to use a lot of command-line integration to configure it properly and to maintain routines. So be prepared to do that. If you want more friendly administrative tools Zimbra may not be totally suitable to your needs.

Zimbra - used to be great, still good, could be great again.

Rating: 6 out of 10
Incentivized
July 29, 2016
PC
Paul Chauvet
Information Security Officer
SUNY New Paltz (Higher Education, 1001-5000 employees)
Vetted Review
Verified User
Zimbra by Synacor
8 years of experience
View profile
Use Cases and Deployment Scope
We use Zimbra for all faculty/staff email accounts. We use it for individual email accounts as well as a large number of shared email accounts for departments or programs. We find the shared accounts to be especially useful for how we do business. We primarily use the web interface instead of a desktop client like Outlook. Most employees that use mobile access on their devices access Zimbra with the iOS or Android built-in Exchange/ActiveSync clients.
Pros
  • Zimbra's web interface is second to none. It is better for most than even thick clients like Outlook. It provides a consistent experience across platforms so we don't have to worry about Mac vs. PC for how it works.
  • It is relatively easy to maintain and administer, and far less complex than other locally hosted environments like Exchange.
  • It has a powerful scripting interface, and a RESTful API that makes it easy to write scripts to manage accounts.
Cons
  • Zimbra needs to get their act together with their multi-server environment. It is long past when they initially announced their "Project Always On", which would allow accounts to be hosted on multiple mailbox servers at a time for high availability.
  • The need to work on their bugs. The product releases have been significantly buggier since the 7.x era. Upgrading from 7.x to 8.0.9 introduced a lot of problems. Later releases fixed some, but caused others.
  • Our experience with technical support staff from Zimbra is not what it used to be. They used to have one of the best technical support groups, but our experiences with them in the past two years haven't been as positive.
Likelihood to Recommend
Zimbra is great for an email system for a medium or large organization with appropriate IT staffing. The system is easy to use for end-users, and has a fantastic web interface. Unfortunately, it is overly complex, when considering staffing requirements and price, when compared with Office 365 or Google Apps for smaller organizations. For other education customers, it is hard to compete with Microsoft and Google providing their services for "Free" now though.

Our experience using Zimbra Email & Collab - it's so-so

Rating: 7 out of 10
Incentivized
October 14, 2021
MZ
Mochammad Zachri
Project Manager
PT Indie Marketindo Ceria (Retail, 11-50 employees)
Vetted Review
Verified User
Zimbra by Synacor
1 year of experience
View profile
Use Cases and Deployment Scope
We are using Zimbra from Reseller Platform, it's a white label of Zimbra Email Collaboration. It's used for a whole organization to coordinate, collaborate, and broadcast a message to entire / specific department in the group. It solves our problem that have a large team ( >100 people ) but don't want to use G Suite because it's too pricey.
Pros
  • Nice UX, its easy to navigate
  • Advanced Sharing Access into a resource
  • Has an integration with 3rd party
Cons
  • After Sales Support, hard to reach
  • Mobile isn't as friendly as desktop
Likelihood to Recommend
Zimbra Email & Collaboration service is well suited when you are in a small to large teams, somewhere around 20 - 100. It covers the purpose of team collaboration, it has many rich features, it supports many integrations with another 3rd party. It's more than just an email provider, but less than something like G Suite.

Complete tool for message box and collaborations

Rating: 10 out of 10
May 27, 2021
BS
Bruno Soares
Help Desk Technician
Central IT (Information Technology & Services, 1001-5000 employees)
Vetted Review
Verified User
Zimbra by Synacor
5 years of experience
Use Cases and Deployment Scope
Great tool for professional use, very easy to use, with easy navigation. Interacts very well with several other applications, including Webex. Very efficient structural organization of the agenda and timetable. Excellent accessibility and availability. Very good for sharing between teams and people. 100% collaboration. It has a tab to include tasks that is very useful and makes my life much faster.
Pros
  • Very simple and functional navigation
  • Fast collaboration
  • Integration with other applications.
Cons
  • Time-consuming Technical Support
  • Increase the capacity for integration
  • The mobile app sometimes takes time to load some views even with fast internet and equipment
Likelihood to Recommend
Nowadays, it is a very welcome tool because it helps perfectly with team collaboration [and] sending files quickly. [It provides] great availability because it is easy to access from anywhere in the world. Some integration options with some other applications also help. The tools of agenda, tasks and calendars are very useful and easy to use and that today make all the difference when we want agility.

Do you have questions about your email manager? Read about my review of Zimbra

Rating: 9 out of 10
Incentivized
January 15, 2019
Use Cases and Deployment Scope
We use Zimbra as our mail platform, contact management and to share some files within our group of companies. Zimbra supports one of the most important applications, which is our email system. It manages our companies on the same platform. The global and personalized management of contacts has facilitated the management of our users, regardless of the location they are in. Additionally, it gives us different ways of connecting to the mail and to the information, which allows more versatile management options, since our platform is heterogeneous.
Pros
  • The management of incremental mail backup. It is very simple, and the administrators of my company recover information quickly.
  • The management of the distribution lists is structured. This allows easy distribution of mass information.
  • The web application is very complete and intuitive.
Cons
  • The password change is not activated when you access by IMAP, Pop3 or Exchange sync. You have to know that the password change is required and you must go to the website to do so.
  • The management of mail rules should have more checking options.
  • There should be more applications compatible with Zimbra, the ones that appear in the Zimlets.
Likelihood to Recommend
It is ideal for companies that wish to have their own control of their mail service and the management of their messages and contacts because it allows a complete administration of these systems. When it comes to a group of companies who want to manage different domains, the ideal is to have your own mail platform. ZImbra is also suited when you have to save costs. Although you pay for licenses, you have the possibility to pay as you go and therefore do not have to invest in this service for a long time. It is also suited for when companies, such as Venezuelan ones that have limitations to make payments or investments in USD or EUR, have a much harder time using expensive cloud systems.


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