Sysomos Expion Reviews

31 Ratings
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Score 7.6 out of 100

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Reviews (1-12 of 12)

Brooke Hébert | TrustRadius Reviewer
June 03, 2015

I Heart Expion

Score 10 out of 10
Vetted Review
Verified User
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Likelihood to Renew

10
I do not currently use this software because it is not used by my current management company (Holland Residential) but I have recommended it and I spoke highly of it with my last employer, Simpson Property Group. My overall experience with this product has been a good one, no major complaints.
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Andrea Dobek | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Renew

4
Again, this choice will ultimately be made by my company, not by me.

If I was in charge of the software selection, I would honestly be hesitant to renew my contract/license, only because I know other software (Facebook's own dashboard, as I have mentioned) performs the same functions, but better. However, Expion is continually improving, so this must be kept in mind as well.
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Matthew Garcia | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
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Likelihood to Renew

8
For an entertainment account, a service like Expion makes day to day content and community management easy and efficient. There are a few bugs within Expion, but the representatives we have are always helpful and responsive. Overall, I think that Expion is a good platform for publishing content and for reporting analysis.
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Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
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Likelihood to Renew

9
The only negative is sometimes the tool is slow and freezes, which can be frustrating. Because we have so many locations, it's very time-consuming to publish content, so I would like the tool to be faster so I can be more efficient. Other than that, I enjoy using Expion.
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Anonymous | TrustRadius Reviewer
February 05, 2016

Expeditious Expion

Score 9 out of 10
Vetted Review
Verified User
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Likelihood to Renew

10
I am definitely going to recommend that my company keep using Sysomos Expion. It is a great program that helps us stay organized and ahead of the game. I really enjoy it and would recommend it to anyone who was interested in using it. It is easy to use and will help you in your day to day tasks.
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Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
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Likelihood to Renew

8
I don't foresee using it in the immediate future, as my current company is much smaller than the others, however if it came to be that we had the budget and infrastructure to support using such a tool, I would most likely recommend it if the purchasing decision was up to me.
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Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
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Likelihood to Renew

9
I am not the decision maker, but if I was, I would very likely renew our contract with Expion. Their customer service is the big seller. They listened to how our property could benefit most from Expion and really wanted to make it work for us, so they tweaked it to fit our needs.
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Anonymous | TrustRadius Reviewer
November 06, 2013

Expion Ups and Downs

Score 8 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Renew

7
I do not work in social media anymore, but I highly recommend it. Every program has it's problems and it's best to use 2+ to verify. This is one of the strongest tools I've used.
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Feature Scorecard Summary

Boolean keyword searches (8)
8.1
Filtering out noise/spam (8)
8.2
Sentiment analysis (9)
7.5
Broad channel coverage (10)
7.9
Content planning and scheduling (8)
7.4
Audience targeting (6)
6.7
Content optimization (7)
6.7
Workflow management (8)
6.9
Automated routing and prioritization (5)
7.0
Customer interaction histories (6)
5.9
Bulk actions (7)
6.7
Lead generation (4)
6.3
Content marketing (5)
6.0
Paid media management (3)
5.0
Campaigns and promotions (4)
5.2
Twitter (10)
8.2
Facebook (10)
7.1
LinkedIn (4)
8.0
Google+ (6)
7.7
Instagram (6)
5.7
Pinterest (5)
7.4
YouTube (6)
7.4
Campaign success analytics (8)
7.2
Real-time tracking (7)
7.7
Competitor analysis (8)
7.5
Role-based user permissions & privileges (8)
6.6
Mobile access (6)
6.4

About Sysomos Expion

Sysomos Expion is a social media management solution that is designed to deliver content discovery, planning, publishing, moderation, and analytics in a single, easy-to-navigate screen. According to the vendor, it’s a platform that can manage social enterprises, no matter how large or complex. The vendor says, Sysomos Expion makes content planning a snap with a simple drag-and-drop content calendar, and workflow that’s easy to track and review, across even the largest enterprises. With this solution, users will know who to speak to; when to engage in conversation and can even integrate with customer care centers.

Additionally, the vendor says with their solution, users will see the best performing content from all of their social media presences and their competitors’ pages, all within one view. Users can share it with brands or markets across their organizations to inspire creative thinking. The vendor’s value proposition is this solution enables marketers to manage their reputation and benchmark their performance at the same time.

Sysomos Expion Screenshots

Sysomos Expion Competitors

Sysomos Expion Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS, Android
Supported Languages: English, Chinese, Japanese