Best social media listening solution for consumer insight
I currently use Meltwater Social for consumer behavior analysis for my company. We do Social listening not only for the brand but also for …
Starting at $1,000 per month
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What is Sysomos, now part of Meltwater?
Sysomos was a social media listening and marketing solution for content discovery, planning, publishing, moderation, and analytics. Sysomos was acquired by Meltwater, and is no longer available, but the features of the former Sysomos are now part of the Meltwater…
Recent Reviews
Pricing
Sysomos
$1,000.00
Cloud
per month
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Competitors
- Tech Details
- Downloadables
- FAQs
What is Sysomos, now part of Meltwater?
Sysomos was a social media listening and marketing solution for content discovery, planning, publishing, moderation, and analytics. Sysomos was acquired by Meltwater, and is no longer available, but the features of the former Sysomos are now part of the Meltwater platform.
Sysomos, now part of Meltwater Screenshots
Sysomos, now part of Meltwater Competitors
Sysomos, now part of Meltwater Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
| Supported Languages | English, Chinese, Japanese |
Sysomos, now part of Meltwater Downloadables
Frequently Asked Questions
Sysomos was a social media listening and marketing solution for content discovery, planning, publishing, moderation, and analytics. Sysomos was acquired by Meltwater, and is no longer available, but the features of the former Sysomos are now part of the Meltwater platform.
Percolate, now part of Seismic, Sprinklr Social, and Khoros Marketing are common alternatives for Sysomos, now part of Meltwater.
Reviewers rate Implementation Rating highest, with a score of 10.
The most common users of Sysomos, now part of Meltwater are from Mid-sized Companies (51-1,000 employees).
Comparisons
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Reviews and Ratings
(103)Attribute Ratings
Reviews
(1-25 of 43)Companies can't remove reviews or game the system. Here's why
August 14, 2021
Best social media listening solution for consumer insight
- Ease my manual reporting efforts
- Actionable insights which delight my client
August 11, 2021
Klear: A Good Influencer Solution for the Price
- Klear allows us to optimize our time spent in other areas, like strategy or execution, rather than manually looking for influencers.
- Klear has helped us be more data-savvy and stand behind our influencer recommendations/programs with tangible numbers like audience demographics.
September 10, 2019
Sysomos Social Listening Review
- Quick turnover time for clients.
- Insight-driven analysis.
- Understanding the reach of hashtags.
December 13, 2018
Our experience working with Sysomos and Expion
- Lowered costs and overhead when Expion got introduced as we now use one centralized solution for all of our social media work
- We can finally calculate ROI with ease and understand our campaign performance through proper tracking and analytics
- Competition tracking was never easier
July 22, 2018
A robust content management tool
- Streamline content management and planning
- Efficiency improvements freed up resources for more strategic thinking
February 19, 2018
Sysomos Expion Is Exceptional
- Sentiment Analysis
- Social Media Results
- Social Media Content Management
January 29, 2018
Sysomos MAP - Easy to Use Social Listening Tool
- Ease of use for quick influencer requests
- Simple functionality and onboarding for social team
- Visualizations are not great for client presentations
October 10, 2017
Sysomos Heartbeat Review
- It has helped us find trends right as they start, allowing us more time to respond if need be.
- It helps us better understand what people are saying about the industry and gives us insight into different views and ideas.
August 29, 2017
3 years with Sysomos MAP - what I've learned
- Some savings on avoidance of costs for studies that would otherwise be outsourced to agencies.
- Some additional costs in terms of platform licenses.
- Some enablement costs within our business.
- Some added value - information we otherwise simply wouldn't have access to, at least not on-demand.
- Expion had a great impact on our social moderation goals. As a new team, it was nice to be starting out with a tool that helped introduce us to moderation in a way that gave us flexibility and customization.
April 14, 2016
Sysomos MAPs your way to quick insight
- it is relatively pricey for what it is, which is a quick insights tool
- it does save the time of the user as far as needing no complex set-up or continuous monitoring
March 11, 2016
Thumbs Up for Sysomos MAP
- Very positive as it has allowed us to showcase Share of Voice and engagement numbers without having to do it manually.
March 07, 2016
Sysomos - no-frills social listening on a budget
- Social listening metrics for campaign reporting
- Influencer analysis (rudimentary)
- Twitter conversation analysis through "Communities" feature
March 01, 2016
Sysomos Map Rules!
- It was very important to be able to scrape conversations that are dated. Sysomos MAP does this better than any tool we tried.
February 19, 2016
Gets the job done, but you can do better
- Moderating and scheduling is easy when it works
- Wish there was a mobile app
- Increased engagement by 35% across all hotel portfolios.
February 05, 2016
Expeditious Expion
- Better customer service
- Increased employee efficiency
- Ability to disperse information rapidly
June 03, 2015
I Heart Expion
Score 10 out of 10
Vetted Review
Verified User
- Much more efficient, posting to Craigslist the old fashion way was time consuming and hard to remember who posted last or how many posts may have been schedule for any given day.
- With a variety of templates and the ability to change out photos it gives a more creative and personal feel to marketing on Craigslist.
December 17, 2014
I miss you, MAP. Review from a former user.
Score 9 out of 10
Vetted Review
Verified User
- Ability to win new business with smart data
- Ability to provide clients with fact-driven social media results
- Ability to generate new content ideas for clients
December 01, 2014
Sysomos Map for Social Planning and Insights
Score 9 out of 10
Vetted Review
Verified User
- Single seat / license can be used for multiple clients.
- It saves a bunch of time being able to quickly adjust and segment queries.
- The compare tab is very useful to get basic numbers with different filters, queries, geographic areas all at once.
November 14, 2014
Map is a great listening tool with a few expected caveats
- No proven ROI at this point, but clients have liked the information provided from share of voice.
- It has cut time in identifying massive trends, spikes and potential hashtags for campaigns from a manual process to a much quicker/shorter one.
October 28, 2014
Expion... Better than all the rest!
- Social has a HALO effect for our business and ROI is not the primary KPI. However, it has been identified as a MUST HAVE in budget planning each year.
September 15, 2014
Sysomos: track your marketing footprint on real-time
- Increased employee efficiency. Analysts can spend more time reading and analyzing data, so to provide insightful solutions.
September 13, 2014
Sysomos - amongst the best listening tools!
- Being able to service multiple stakeholders in the same organisation.
- A possibility to maintain a need based backend structure.
- Creation of need specific tags improves employee efficiency.
May 12, 2014
Faster than Radian6 and better-looking reports.
Score 5 out of 10
Vetted Review
Verified User
- Online word-of-mouth, understanding what percentage of the conversation is dedicated to certain terms, where the conversations take place, and a (somewhat brief) look at the demographics of those talking about the researched product/service