SCOM Reviews

93 Ratings
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Score 7.6 out of 100

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Reviews (1-24 of 24)

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Anonymous | TrustRadius Reviewer
March 13, 2020

SCOM a good but dying product.

Score 6 out of 10
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Likelihood to Recommend

- Good to monitor Windows-based services.
- Hard to work with cloud-based monitoring.
- Not much application monitoring.
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Anonymous | TrustRadius Reviewer
January 24, 2020

Exceptional enterprise management software for Windows OS!

Score 8 out of 10
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Likelihood to Recommend

Microsoft SCOM should be used whenever you need enterprise monitoring on the server-side for your NTFS native environments. It is perfectly suited for Windows OS based systems, but will not work that well for Linux OS platforms such as SUSE or Ubuntu. For more advanced scenarios, Windows PowerShell makes additional configuration super easy and straightforward.
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Anonymous | TrustRadius Reviewer
December 11, 2019

System Center Review

Score 9 out of 10
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Likelihood to Recommend

We really appreciate the level of detail and thoroughness that SCOM provides for monitoring. When you implement, do not install everything available, and do not install management packs with all monitoring enabled. Pick and choose what you actually need.
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Anonymous | TrustRadius Reviewer
December 11, 2019

A suite to make infrastructure and workstation management a piece of cake!

Score 9 out of 10
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Likelihood to Recommend

System Center Operations Manager is a great fit for large scale deployments and support teams, providing full functionality for all facets of IT management. For smaller companies, this may be too large to scale.
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Muhammad Mulla | TrustRadius Reviewer
October 23, 2019

SCOM to manager all your systems

Score 8 out of 10
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Likelihood to Recommend

Systems Center Operations Manager is particularly well suited to larger environments, especially when running systems by different vendors. However, it is quite management intensive if you want to use it to its full potential.
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Anonymous | TrustRadius Reviewer
November 05, 2019

Good product to monitor your Microsoft landscape

Score 7 out of 10
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Likelihood to Recommend

Starting from medium-sized companies this might make sense. Also works best with Microsoft products. It can do other stuff, but it is less suited. Also for monitoring your network equipment: Operations Manager can do it, but you might want to look to other product for a better solution.
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Anonymous | TrustRadius Reviewer
October 16, 2019

Good for Monitoring Windows Infrastructure

Score 9 out of 10
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Likelihood to Recommend

System Centre is well suited to monitoring the Windows infrastructure. The custom management packs help us get more out of the product as well. We are looking to extending System Centre to monitor UNIX pending POC evaluation - this will help consolidate our tooling and make supporting out infrastructure easier.
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Anonymous | TrustRadius Reviewer
June 06, 2019

SCOM offers a good monitoring solution for Microsoft environments

Score 6 out of 10
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Likelihood to Recommend

More appropriate for:
  • Pure Microsoft ecosystem environments (Windows Server and SQL server) and the most common Linux and UNIX platforms.
  • Environments where cost is less of a factor than settling on a single platform for monitoring
  • Environments where the administrators are familiar with the setup and installation of SCOM.
Less appropriate for:
  • Pure UNIX/Linux shops, especially versions not supported out of the box by SCOM.
  • Shops that cannot afford the engagement to setup/configure and maintain on a continuous basis.
  • Shops that cannot dedicate personnel to the care and feeding of SCOM, especially when supporting larger environments.
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Anonymous | TrustRadius Reviewer
September 21, 2019

Lightweight and helpful product

Score 8 out of 10
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Likelihood to Recommend

System Center Operations Manager is particularly well suited for monitoring objects that our department implements, as it shows a graphical representation of packet losses and other data. SCOM allows you to give the main cause of the issues which helps you out to troubleshoot the right area. It shows various indication while monitoring, just as our traffic signal.
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Joe Spradlin | TrustRadius Reviewer
April 18, 2019

Microsoft Systems Center Operation Manager, pricey & powerful

Score 10 out of 10
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Likelihood to Recommend

Well suited for IT Departments that can budget the funds and time needed for setup and maintenance of SCOM. The end product is well suited for medium to large environments that have 100's of resources that require monitoring and reporting. Enterprise level statistics are at your fingertips with a few clicks of a mouse after the product has been configured and agents have been deployed. As I said previously, we are a small business and I was fortunate enough to be able to budget this product into our environment. It did take us a while to configure and fully deploy, but as a result, we are well-informed and are able to extract detailed information as it pertains to usage/consumption of our workstation and server resources to include performance metrics and any errors that may arise.
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Nishant Arora | TrustRadius Reviewer
April 03, 2019

SCOM - A complete suite of solutions for supporting an Infrastructure's complex issues

Score 8 out of 10
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Likelihood to Recommend

It is well suited for a situation when an alert has been configured for a server with a threshold set. In this, the alert will trigger and will get converted into an incident of an integrated ITSM tool which can be fixed by looking at the root cause of the issue. However, the tool does not provide proactive monitoring where some level of fixes are auto performed by the tool itself.
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Adam Litvack | TrustRadius Reviewer
March 27, 2019

Great product

Score 9 out of 10
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Likelihood to Recommend

It's overall a well planned out tool that does the task it needed to do. It saves money and time by having our admin access everything in one place while being able to administer it accordingly. Remote desktops a favorite of all of our users.
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Anonymous | TrustRadius Reviewer
May 10, 2019

Is SCOM fit for your monitoring requirements ?

Score 3 out of 10
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Likelihood to Recommend

SCOM is well suited if the organization has a big setup of servers and most of them are on-premise. SCOM has the ability to monitor both infrastructure alerts and application alerts so it can be used as a common monitoring tool for the organization. SCOM shouldn't be preferred if you are thinking to have a new monitoring tool since it's not up to date for the current monitoring needs of the organization like it misses artificial intelligence and machine learning capabilities. SCOM is also not a better option to go with if you have your infra hosted on any cloud provider since cloud services have far better monitoring tool offerings.
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Anonymous | TrustRadius Reviewer
March 23, 2019

SCOM Monitors Everything

Score 9 out of 10
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Likelihood to Recommend

If you want to cut costs and stop paying a 3rd party organization to monitor your Datacenter, SCOM is the way to go.
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Andrey Perepelitsyn | TrustRadius Reviewer
February 01, 2018

Great monitoring extension for your System Center

Score 7 out of 10
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Likelihood to Recommend

Works best with on-premise Windows Server monitoring, it is able to capture all possible windows logs and performance counters to track and analyze performance and send alerts when metrics are exceeding thresholds. Even after an incident was resolved you can see the condition of the server before it to analyze what caused the incident and how to avoid it in future.
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Fabrizio Volpe | TrustRadius Reviewer
August 18, 2017

System Center Operation Manager in a Medium Sized Company, a review

Score 8 out of 10
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Likelihood to Recommend

The effort and infrastructure required for SCOM make it a product that is a good fit for medium or large companies. There is also a cost to be considered, especially if the System Center Suite is not part of the licensing that the company has already. However, any company with a good number of Microsoft servers and services (I would say at least 50 servers, just to give an idea) will see the benefits of a product that is able to easily gather information and monitoring data. My considerations are based on an on-premises data center, so the above could not apply to people using SCOM also for Cloud deployments monitoring.
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Rogee Fedeleon | TrustRadius Reviewer
February 26, 2016

SCOM 2012 Review from a sort of smart guy.

Score 7 out of 10
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Likelihood to Recommend

It is definitely well suited if you want to monitor Microsoft based systems and software. You will also want whoever your main SCOM admin is to be a good logical thinker, have familiarity with running SQL queries, and be almost anal on wanting to keep a system running optimally.

While SCOM can monitor Linux OS, I would say if most of your devices are Linux and Network devices that you should look at something else.
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Brody Kilpatrick | TrustRadius Reviewer
October 28, 2015

Operations Manager from a System Center Expert

Score 9 out of 10
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Likelihood to Recommend

Is your environment primarily Windows, or it is another OS? System Center Operations Manager is not the right tool unless the environment is primarily Windows. Are you monitoring at least 100 devices? If not, System Center Operations Manager might be overpriced. Do you need deep level monitoring of technologies such as Exchange, SQL Server, Active Directory/DNS/DHCP? System Center Operations Manager handles them very well. Do you need the ability to create extensive or custom monitoring of in-house applications? System Center Operations Manager will provide the flexibility.
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Roman Yuferev | TrustRadius Reviewer
October 30, 2015

Best centralized monitoring platform!

Score 8 out of 10
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Likelihood to Recommend

Of course SCOM works better, if your IT infrastructure is mostly Windows-based. As I mentioned before, most popular Microsoft workloads, such as Windows Server, SQL Server, Exchange are perfectly covered. At the same time, you have to check, what part of your IT components has SCOM Management Packs out of the box. For example, HP and Dell provide SCOM integration for their servers.
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Murad Akram | TrustRadius Reviewer
October 30, 2015

SCOM or not to SCOM

Score 9 out of 10
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Likelihood to Recommend

It's a very good tool to manage/monitor everything Microsoft, but lacking a lot to manage/monitor other products e.g. Linux/Unix/JAVA/NETWORK gears/Hardware etc.
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Anonymous | TrustRadius Reviewer
January 18, 2018

SCOM is the Bomb!

Score 8 out of 10
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Likelihood to Recommend

SCOM is best suited for mid-sized to large organizations to monitor and report on server health for many systems. SCOM is probably not suited for smaller organizations as the cost will outweigh the benefit. Companies that adopt SCOM will want to assure that a systems administrator has time budgeted to plan, roll-out and maintain SCOM for the organization. If the admin doesn't have experience with SCOM, invest in training.
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Anonymous | TrustRadius Reviewer
December 01, 2017

For Large Windows Enterprises with Resources there is No Better Asset Management Tool

Score 8 out of 10
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Likelihood to Recommend

Great for large mid to large enterprises but it's a big initiate to take on and if I am managing 5000 or fewer devices with SCOM I cannot recommend it due to cost and complexity of implementation. Perhaps there's a cloud-based SCOM coming soon for smaller enterprises and that may lower the barrier of entry for smaller organizations that are still mostly Windows OS dependent to finally manage their devices properly as meant to be without other third-party tools.
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Anonymous | TrustRadius Reviewer
February 25, 2016

SCOM - Bigger than the sum of its parts

Score 7 out of 10
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Likelihood to Recommend

It is great for alert/event management but requires a lot of time invested into setting it up correctly. But is a very powerful tool. Performance monitoring is less suited and more difficult to get anything out so we use it alongside other tools. But you can always push any alerts from other tools to system logs and get SCOM to pull them and alert.
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Feature Scorecard Summary

Application monitoring (19)
7.7
Database monitoring (21)
7.6
Threshold alerts (21)
8.1
Predictive capabilities (18)
6.9
Application performance management console (18)
6.6
Collaboration tools (17)
5.4
Out-of-the box templates to monitor applications (19)
7.3
Application dependency mapping and thresholding (17)
6.6
Virtualization monitoring (18)
7.4
Server availability and performance monitoring (20)
8.4
Server usage monitoring and capacity forecasting (20)
8.1
IT Asset Discovery (17)
7.8

About SCOM

Microsoft's System Center Operations Manager (SCOM) is a monitoring and application performance management option. It supports both datacenter and cloud-based systems monitoring, and can recommend possible root causes or corrective actions when impactful thresholds are crossed on the monitored environment. SCOM also features adjustable thresholds for alerts, as well as a variety of prebuilt monitoring integrators with additional third-party integrators available.

SCOM Technical Details

Operating Systems: Unspecified
Mobile Application:No