Microsoft System Center Operations Manager (SCOM) Support Reviews & Ratings 2024

Overview

What is Microsoft System Center Operations Manager (SCOM)?

Microsoft's System Center Operations Manager (SCOM) is a monitoring and application performance management option, with the core datacenter and cloud-based systems monitoring.

SCOM- The monitoring OG

8 out of 10

December 30, 2023

Incentivized

We use SCOM to provide enhanced monitoring to our customer's Windows servers as a managed hosting service. Proactive monitoring is the …

The best platform to use for your system and application monitoring needs

8 out of 10

May 23, 2021

Incentivized

System Center Operations Manager is used by our enterprise for Windows-based monitoring. It addresses multiple monitoring services, such …

Microsoft's monitoring solution--the best but still getting better

9 out of 10

May 07, 2021

Incentivized

Here System Center Operations Manager is being used across multiple departments.

System Center Operations Manager is a highly versatile and …

Always best for Microsoft OS monitoring

10 out of 10

May 06, 2021

Incentivized

It is used by IT infrastructure team to monitor server infrastructure including private cloud and server environment. Around 150 virtual …

SCOM a good but dying product.

6 out of 10

March 13, 2020

Incentivized

SCOM is used to monitor all our Windows servers and their services. Those include:

- AD
- SQL
- Exchange
- Azure
- Lync
- Office 365
- Windows 10
-…

System Center Review

9 out of 10

December 11, 2019

Incentivized

We are using Microsoft Systems Center Operations Manager in our organization mainly for event management and monitoring. It is used for …

A suite to make infrastructure and workstation management a piece of cake!

9 out of 10

December 11, 2019

Incentivized

It is being used across the whole organization. It provides ease of management and support for multiple devices across the network.

Good product to monitor your Microsoft landscape

7 out of 10

November 05, 2019

Incentivized

Microsoft System Center Operations Manager is being used for our office automation department that manages not all, but many user-related …

SCOM to manager all your systems

8 out of 10

October 23, 2019

Incentivized

We are using Microsoft Systems Center Operations Manager in our organisation mainly for event management and monitoring. We are able to …

SCCM offers good value for all the functionality

8 out of 10

October 18, 2019

Incentivized

We use SCCM for deploying all of our end user laptop\desktops. It is used across our entire organization.

Good for Monitoring Windows Infrastructure

9 out of 10

October 17, 2019

Incentivized

We are using it for the monitoring of our Windows infrastructure.

Lightweight and helpful product

8 out of 10

September 21, 2019

Incentivized

SCOM helps us in many ways. According to the software and application that our institute needs, this helps you to check and monitor and …

SCOM offers a good monitoring solution for Microsoft environments

6 out of 10

June 06, 2019

Incentivized

SCOM is currently being used to manage and monitor Microsoft Windows, Linux/UNIX, and iSeries environments. It is currently used by the …

Microsoft Systems Center Operation Manager, pricey & powerful

10 out of 10

April 18, 2019

Incentivized

We installed and configured Microsoft System Center Operations Manager back in 2013 and have been using it ever since. We purchased both …

Great product

9 out of 10

March 28, 2019

Incentivized

We use SCOM to manage all of our Microsoft servers and remote desktops. This includes all our of virtual servers, databases, and shared …

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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 12 features

Threshold alerts (22)
10.0
100%
Server availability and performance monitoring (21)
10.0
100%
Database monitoring (22)
9.0
90%
Server usage monitoring and capacity forecasting (21)
8.0
80%

Reviewer Pros & Cons

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Hardware Monitoring
Cloud monitoring especially AWS/GCP

Amit Sanwal

Infrastructure Engineer

Rackspace (Information Technology & Services, 10,001+ employees)

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Pricing

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Microsoft System Center Operations Manager (SCOM)

N/A

Unavailable

What is Microsoft System Center Operations Manager (SCOM)?

Microsoft's System Center Operations Manager (SCOM) is a monitoring and application performance management option, with the core datacenter and cloud-based systems monitoring.

Entry-level set up fee?

No setup fee

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

34 people also want pricing

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Product Demos

Integrate HPE OneView with Microsoft SCOM-Demo#13

YouTube

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Features

Application Performance Management

Application performance management software monitors software to ensure performance and availability

6.1

Avg 7.6

5
Application monitoring
(20) Ratings
Application monitoring involves tracking response times and resource usage for applications, including highly-distributed applications
9
Database monitoring
(22) Ratings
Database monitoring means looking for database bottlenecks liable to slow response times
10
Threshold alerts
(22) Ratings
Alerts indicating when critical thresholds have been reached
2.1
Predictive capabilities
(20) Ratings
Data mining of log and other performance data to understand predictors of slowdowns or outages
3
Application performance management console
(19) Ratings
The management console is used to manage monitoring agents and et thresholds, etc.
6
Collaboration tools
(17) Ratings
Collaboration tools enable DevOps staff to collaborate by adding notes/comments and also integrating with external collaboration tools like ticketing systems
4
Out-of-the box templates to monitor applications
(20) Ratings
Built-in templates for specific applications
4
Application dependency mapping and thresholding
(18) Ratings
Mapping relationships between the application and its underlying infrastructure
7
Virtualization monitoring
(20) Ratings
Allows for monitoring of virtual applications and servers
10
Server availability and performance monitoring
(21) Ratings
Ability to monitor server availability
8
Server usage monitoring and capacity forecasting
(21) Ratings
Ability to assess server usage and forecast future needs
5
IT Asset Discovery
(18) Ratings
Discovery of hardware and software assets on the network

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Product Details

About
Tech Details
FAQs

What is Microsoft System Center Operations Manager (SCOM)?

Microsoft's System Center Operations Manager (SCOM) is a monitoring and application performance management option. It supports both datacenter and cloud-based systems monitoring, and can recommend possible root causes or corrective actions when impactful thresholds are crossed on the monitored environment. SCOM also features adjustable thresholds for alerts, as well as a variety of prebuilt monitoring integrators with additional third-party integrators available.

Microsoft System Center Operations Manager (SCOM) Technical Details

Operating Systems	Unspecified
Mobile Application	No

Frequently Asked Questions

Microsoft's System Center Operations Manager (SCOM) is a monitoring and application performance management option, with the core datacenter and cloud-based systems monitoring.

Reviewers rate Threshold alerts and Server availability and performance monitoring highest, with a score of 10.

The most common users of Microsoft System Center Operations Manager (SCOM) are from Enterprises (1,001+ employees).

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Comparisons

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Reviews and Ratings

(119)

Attribute Ratings

7.3
Support Rating8 ratings

Reviews

(1-8 of 8)

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March 13, 2020

SCOM a good but dying product.

Verified User

Professional in Information Technology

Transportation/Trucking/Railroad Company, 10,001+ employees

Score 6 out of 10

Vetted Review

Verified User

Incentivized

Support Rating

5

Hard to get support.
The product is not being actively developed anymore, so it is hard to get new features for the product.

December 11, 2019

System Center Review

Verified User

Professional in Information Technology

Government Administration Company, 1001-5000 employees

Score 9 out of 10

Vetted Review

Verified User

Incentivized

Support Rating

8

The support its good and they help you and are responsive and very fast!

December 11, 2019

A suite to make infrastructure and workstation management a piece of cake!

Verified User

Professional in Information Technology

Oil & Energy Company, 1001-5000 employees

Score 9 out of 10

Vetted Review

Verified User

Incentivized

Support Rating

9

While it has a steep learning curve, this is a great tool for any large IT groups to make life easier. Support has been good when we need help on certain issues.

November 05, 2019

Good product to monitor your Microsoft landscape

Verified User

Professional in Information Technology

Fund-Raising Company, 1001-5000 employees

Score 7 out of 10

Vetted Review

Verified User

Incentivized

Support Rating

9

Microsoft support is great as always. Also the community driven support can be even greater. There is a huge body of knowledge on the internet.

October 23, 2019

SCOM to manager all your systems

Muhammad Mulla

Systems Administrator, Core Infrastructure & Microsoft Systems

Cancer Research UK (Non-Profit Organization Management, 1001-5000 employees)

Score 8 out of 10

Vetted Review

Verified User

Incentivized

Support Rating

9

Microsoft Premier support is very helpful

October 18, 2019

SCCM offers good value for all the functionality

TC

Ted Cook

IT director\System Administrator

T3kOPS (Information Technology and Services, 501-1000 employees)

Score 8 out of 10

Vetted Review

Reseller Incentivized

Support Rating

8

We are generally happy, we just wish there was no cost for support offered with the product.

October 17, 2019

Good for Monitoring Windows Infrastructure

Verified User

Manager in Information Technology

Banking Company, 10,001+ employees

Score 9 out of 10

Vetted Review

Verified User

Incentivized

Support Rating

9

Systems Centre Operations Manager does the job! It’s easy to implement and widely adopted across our organization to monitor our Windows infrastructure fleet.

September 21, 2019

Lightweight and helpful product

Verified User

Employee in Information Technology

Information Technology and Services Company, 5001-10,000 employees

Score 8 out of 10

Vetted Review

Verified User

Incentivized

Support Rating

8

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Microsoft System Center Operations Manager (SCOM)

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