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Microsoft System Center Operations Manager (SCOM)

Microsoft System Center Operations Manager (SCOM)

Overview

What is Microsoft System Center Operations Manager (SCOM)?

Microsoft's System Center Operations Manager (SCOM) is a monitoring and application performance management option, with the core datacenter and cloud-based systems monitoring.

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Recent Reviews

System Center Review

9 out of 10
December 11, 2019
Incentivized
We are using Microsoft Systems Center Operations Manager in our organization mainly for event management and monitoring. It is used for …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 12 features
  • Threshold alerts (22)
    10.0
    100%
  • Server availability and performance monitoring (21)
    10.0
    100%
  • Database monitoring (22)
    9.0
    90%
  • Server usage monitoring and capacity forecasting (21)
    8.0
    80%

Reviewer Pros & Cons

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Pricing

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What is Microsoft System Center Operations Manager (SCOM)?

Microsoft's System Center Operations Manager (SCOM) is a monitoring and application performance management option, with the core datacenter and cloud-based systems monitoring.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

Integrate HPE OneView with Microsoft SCOM-Demo#13

YouTube

UCS Management Pack for Microsoft SCOM

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Features

Application Performance Management

Application performance management software monitors software to ensure performance and availability

6.1
Avg 7.6
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Product Details

What is Microsoft System Center Operations Manager (SCOM)?

Microsoft's System Center Operations Manager (SCOM) is a monitoring and application performance management option. It supports both datacenter and cloud-based systems monitoring, and can recommend possible root causes or corrective actions when impactful thresholds are crossed on the monitored environment. SCOM also features adjustable thresholds for alerts, as well as a variety of prebuilt monitoring integrators with additional third-party integrators available.

Microsoft System Center Operations Manager (SCOM) Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Microsoft's System Center Operations Manager (SCOM) is a monitoring and application performance management option, with the core datacenter and cloud-based systems monitoring.

Reviewers rate Threshold alerts and Server availability and performance monitoring highest, with a score of 10.

The most common users of Microsoft System Center Operations Manager (SCOM) are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(119)

Attribute Ratings

Reviews

(1-25 of 25)
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December 30, 2023

SCOM- The monitoring OG

Amit Sanwal | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use SCOM to provide enhanced monitoring to our customer's Windows servers as a managed hosting service. Proactive monitoring is the biggest business problem that SCOM addresses which reduces the potential incidents that a customer can have due to an outage that poses huge financial threats, especially during their peak business season or hours. We provide monitoring to thousands of customers who depend on their servers to run their critical apps seamlessly and usually, we resolve the issue before an outage occurs.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
System Center Operations Manager is used by our enterprise for Windows-based monitoring. It addresses multiple monitoring services, such as alerting for low disk space, high memory usage alerts, account creations, accounts being added or removed from groups, services stopping, and much more.
Uzair Ali Khan | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Here System Center Operations Manager is being used across multiple departments.

System Center Operations Manager is a highly versatile and efficient monitoring tool which we are using to perform monitoring of our various servers and datacenter equivalent. We also generate performance analysis using System Center Operations Manager so we can predict when a certain resource will be exhausted and in this way we can plan for it accordingly.

The most amazing thing about System Center Operations Manager is that it is highly integrable with any other vendor hardware and software through what are called management packs. Using these management packs, which are readily available, one can monitor a large amount of hardware without worrying about the underlying vendor.

The second most amazing thing is that System Center Operations Manager alerts are highly customizable based on specific needs and requirements. We can granularly configure the alerts based on a wide variety of criteria and even create our own custom criteria, too. We can then create specific groups to forward the alerts to the relevant team so they can see it and take appropriate action promptly.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
It is used by IT infrastructure team to monitor server infrastructure including private cloud and server environment. Around 150 virtual server running on Hyper-V cloud as well as Virtual servers running on VMware VSAN . O.s includes most of Microsoft but some are Linux . We rely on SCOM for monitoring our server environment completely . Email alerts are configured for service owners and infrastructure team . Dashboard for mission critical servers for NOC team . And team wise dashboards .





Score 6 out of 10
Vetted Review
Verified User
Incentivized
SCOM is used to monitor all our Windows servers and their services. Those include:

- AD
- SQL
- Exchange
- Azure
- Lync
- Office 365
- Windows 10
- Windows File Services
- Windows IIS
- Windows Servers
- DNS

It is currently critical to our Windows monitoring throughout the company. The fact that the SCOM licenses are included with SCCM licenses is a plus for us.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Microsoft System Center Operations Manager is being used for our office automation department that manages not all, but many user-related services and servers. To be able to manage efficiently and monitor the landscape of servers, System Center Operations Manager is used and has been for a couple of years now. It is a big product so it mainly makes sense if you have quite a few servers and/or services to monitor.
Muhammad Mulla | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We are using Microsoft Systems Center Operations Manager in our organisation mainly for event management and monitoring. We are able to integrated Operations Manager with multiple systems from different vendors and can apply actions if appropriate. Along with this, we use Operations Manager with Squared Up to provide different teams with dashboards to provide clean views for their systems.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
SCOM is currently being used to manage and monitor Microsoft Windows, Linux/UNIX, and iSeries environments. It is currently used by the Infrastructure team to gain visibility over CPU, disk, network reach-ability. It is the de-facto monitoring system for the enterprise.
Joe Spradlin | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We installed and configured Microsoft System Center Operations Manager back in 2013 and have been using it ever since. We purchased both Microsoft SCCM and SCOM. Both take time to set up and configure properly for your individual environments. We are a small business with approximately 170 workstations and around 17 servers, so both products are a bit overkill for us, but it is really nice to have the technology that the big guys use and take advantage of all the power they provide to our IT Department. We use SCOM primarily as a watchdog to monitor servers and workstations and keep us abreast on how they are performing. It monitors processor and memory usage as well as hard drive storage consumption. It also lets us know if a server goes off-line and send us an email so we can attend to the issue proactively.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
It is our go-to when it comes to monitoring our entire data center. We have two data centers in active mode with more than 600+ servers and we have about 15 users using SCOM. I decided to implement SCOM because of its integration with virtual and physical servers, including SAN and network equipment from almost all the top brands. Another big plus for us were the workflows. You can create workflows so when SCOM detects an issue, it can auto execute tasks to solve the issue.
Andrey Perepelitsyn | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
System Center Operations Manager is used across IT departments of our organization. It provides monitoring capabilities for our on-premise infrastructure and part of Azure-based VMs across the VPN gateway. SCOM helps us to monitor our hosts 24*7 and address issues immediately when an alert is triggered. Flexible configuration of SCOM allows us to set different threshold for alert in prod and non-prod environments
January 18, 2018

SCOM is the Bomb!

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Our company just finished up a proof of concept of Systems Center Operations Manager. We are going to adopt SCOM for monitoring the health of our Team Foundation Servers and SQL Servers. We decided to take a look at SCOM due to some issues we had with our TFS Servers which resulted in severe latency throughout the system. We realized that we needed to get a better handle on monitoring the system health. Our goal is to have a holistic view of the system, to be able to predict and correct issues before they happen, or at the early warning signs of degradation. We need to be able to capture various performance metrics and retain a history to establish the baselines of what healthy looks like and understand when and why the system trends away from that healthy baseline. Keeping our development shops running at their top pace is vital to our business. TFS and SQL are the lifeblood of our SDLC, therefore the development teams efficiency rely on these systems. Long term goal is to roll out SCOM to other areas of the organization.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
SCOM is essential in managing our 15,000+ desktops and 3,000+ laptops across our enterprise in 17 countries and over 30 locations. We do asset management, Windows and security updates patching as well as software deployment. Recently in the last two years we have been working on utilizing SCOM to also manage our enterprise servers across four data centers and have been migrating off WSUS to deploy updates and patches.
Fabrizio Volpe | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
This is a System Center Operations Manager (SCOM) 2012 deployment used to monitor and support a four nodes Hyper-V cluster (Windows Server 2012 R2). The company uses it in conjunction with other System Center products, like Data Protection Manager and Virtual Machine Manager. All the production servers are virtual and running on the above solution (last count was over 100 virtual machines). SCOM is not in use for the management of workstations or clients.
Score 7 out of 10
Vetted Review
Verified User
Incentivized

We use SCOM to monitor our servers and network devices. It is used mainly by the technical IT staff. Other than the hardware, we also use it to monitor services and certain event log messages. We also use SA Vision Live Maps to visually represent our environment. There are several flat screen TVs in strategic areas (including our 24 hour help desk), that display the SA Vision Live Maps view. When a monitor goes red it is reflected in the Live Maps view and the appropriate team is notified.

For the network monitoring component we use Jalasoft Xian Network Manager which also works in conjunction with SCOM. We do not use the native SCOM network monitoring feature as Jalasoft does a better job of monitoring the network objects.

Score 7 out of 10
Vetted Review
Verified User
Incentivized
We currently use SCOM within the IT Department to provide Event Alert Management across our whole server estate. Each sub team will have there own alerts and for me particularly as the DBA team we have the SQL packs installed to provide additional information about the Instances on servers. From my point of view we use this system primarily for Alert Management. We have it set up to send an email warnings when disk space is low and if an instance is offline and also for performance metrics that might need further investigation (such as high wait times).
Roman Yuferev | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
In fact, we are developing custom monitoring solutions on the System Center Operations Manager(SCOM) platform for our customers and, of course, we are using it to monitor our IT infrastructure. So my feedback will include both parts. We have many cases, when SCOM helps our enterprise customers to address the following problems: 1. Address Availability and Performance issues of the hardware and software components of IT infrastructure (e.g. Exchange, SharePoint, SQL Server) 2. Monitor custom services, created inside organization. 3. Detect IT services outages and quickly resolve it SCOM is not just a tool - it's IT monitoring platform with great extensibility options and it can solve much more problems with right customization.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
System Center Operations Manager is being used to monitor our Microsoft Windows, VMWare, HP hardware, and critical application environments. We have been successful in monitoring in-house applications as well products we have purchased through native, purchased, free (community) and in-house developed management packs. It is being used primarily by our IT organization, but we also have some people outside of IT that use System Center Operations Manager. We have used System Center Operations Manager to increase the stability and reliability of our IT organization as well as automatically correct issues it discovers.
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