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Tableau Cloud

Tableau Cloud
Formerly Tableau Online

Overview

What is Tableau Cloud?

Tableau Cloud (formerly Tableau Online) is a self-service analytics platform that is fully hosted in the cloud. Tableau Cloud enables users to publish dashboards and invite colleagues to explore hidden opportunities with interactive visualizations and accurate data, from any browser…

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Recent Reviews

TrustRadius Insights

Tableau Online has become an essential tool for organizations across various departments, providing valuable data analysis and …
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TrustRadius Insights
TrustRadius Insights
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 28 features
  • Report sharing and collaboration (65)
    9.5
    95%
  • Formatting capabilities (64)
    8.6
    86%
  • Customizable dashboards (67)
    8.2
    82%
  • Drill-down analysis (67)
    8.1
    81%

Reviewer Pros & Cons

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Verified User
Analyst in Professional Services
Financial Services Company, 10,001+ employees
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Pricing

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Tableau Cloud

Tableau Cloud

N/A
Unavailable

What is Tableau Cloud?

Tableau Cloud (formerly Tableau Online) is a self-service analytics platform that is fully hosted in the cloud. Tableau Cloud enables users to publish dashboards and invite colleagues to explore hidden opportunities with interactive visualizations and accurate data, from any browser or mobile…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

Tableau Server

Tableau Server

$12
Per User Per Month
What is Tableau Server?

Tableau Server allows Tableau Desktop users to publish dashboards to a central server to be shared across their organizations. The product is designed to facilitate collaboration across the organization. It can be deployed on a server in the data center, or it can be deployed on a public cloud.

Tableau Desktop

Tableau Desktop

$70
per month
What is Tableau Desktop?

Tableau Desktop is a data visualization product from Tableau. It connects to a variety of data sources for combining disparate data sources without coding. It provides tools for discovering patterns and insights, data calculations, forecasts, and statistical summaries and visual storytelling.

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Features

BI Standard Reporting

Standard reporting means pre-built or canned reports available to users without having to create them.

8.8
Avg 8.2

Ad-hoc Reporting

Ad-Hoc Reports are reports built by the user to meet highly specific requirements.

8.7
Avg 8.1

Report Output and Scheduling

Ability to schedule and manager report output.

8.8
Avg 8.4

Data Discovery and Visualization

Data Discovery and Visualization is the analysis of multiple data sources in a search for patterns and outliers and the ability to represent the data visually.

8.8
Avg 8.1

Access Control and Security

Access control means being able to determine who has access to which data.

8.5
Avg 8.6

Mobile Capabilities

Support for mobile devices like smartphones and tablets.

7.7
Avg 8.0

Application Program Interfaces (APIs) / Embedding

APIs are a set of routines, protocols, and tools for used for embedding one application in another

9.1
Avg 7.9
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Product Details

What is Tableau Cloud?

Tableau Cloud (formerly Tableau Online) is a self-service analytics platform that is fully hosted in the cloud. Tableau Cloud enables users to publish dashboards and invite colleagues to explore hidden opportunities with interactive visualizations and accurate data, from any browser or mobile device.

Tableau Cloud is a fully hosted solution, meaning that users won't have to configure servers, manage software upgrades, or scale hardware capacity. According to the vendor, Tableau Cloud is an enterprise-ready infrastructure with the latest security certifications. The product can support the entire analytics journey, from data preparation, to deep analysis, to the shared insights that drive the business forward.


Tableau Cloud Video

In this video, the TrustRadius team will be discussing the top business intelligence tools available: Qlik Sense, Tableau, ThoughtSpot, and IBM Cognos Analytics.

Tableau Cloud Competitors

Tableau Cloud Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Tableau Cloud (formerly Tableau Online) is a self-service analytics platform that is fully hosted in the cloud. Tableau Cloud enables users to publish dashboards and invite colleagues to explore hidden opportunities with interactive visualizations and accurate data, from any browser or mobile device.

Domo, IBM Cognos Analytics, and Looker are common alternatives for Tableau Cloud.

Reviewers rate REST API and Javascript API and Themeable User Interface (UI) highest, with a score of 9.7.

The most common users of Tableau Cloud are from Enterprises (1,001+ employees).
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Comparisons

View all alternatives
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Reviews and Ratings

(513)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Tableau Online has become an essential tool for organizations across various departments, providing valuable data analysis and visualization capabilities. Users from the Digital Marketing department rely on Tableau Online to accurately track lead and sale counts, as well as credit pass reports. By analyzing campaign performance and identifying areas for improvement, users are able to focus their time effectively and make data-driven decisions. The software also integrates seamlessly with web analysis tools, allowing for incident and defect analysis within the organization.

Tableau Online's strength lies in its ability to provide excellent KPI graphics and executive summaries, making it a valuable tool for data visualization and analysis. Users can easily customize reports to meet their specific needs, and the software also offers live data visualizations, ensuring that users always have access to up-to-date information. Vivint, for example, utilizes Tableau as a platform to centralize lead, sale, and install data, creating custom dashboards that display conversion rates and call center metrics.

Another key use case for Tableau Online is generating daily, monthly, and annual reports in the analytics department. The software provides powerful data insights that help drive business decisions. It is particularly useful for data integration with other software systems, serving as a bridge between data teams and business/product teams by presenting data in ways that stakeholders can understand and use effectively.

Sales representatives also benefit from Tableau Online as they can track their performance and commission through the software. It acts as the front-end to the in-house sales commission system. Additionally, Tableau Online promotes collaboration within organizations by facilitating data sharing and visualization.

The analytics and reporting team extensively uses Tableau Online for automated sharing of reports across various verticals. Similarly, partners of Tableau Software leverage this tool to advise customers on usage, implementation, and support.

Tableau Online has revolutionized product launches by providing dynamic online visualizations that were not possible with traditional presentation tools like PowerPoint. It enables different departments to present complex reporting in a visually pleasing and easy-to-understand manner.

In addition to marketing and sales, Tableau Online finds applications in HR, procurement, trade, security, and other business areas. It helps track the impact of projects, investigate whether design goals are being met, and provides valuable business intelligence through visualizations and exploration of key metrics.

Overall, Tableau Online is a versatile tool that addresses a wide range of business problems and enables organizations to make informed decisions based on data insights.

Attribute Ratings

Reviews

(1-20 of 20)
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May 10, 2022

Tableau is a powerful data integration tool for many databases.

Verified User
Administrator in Information Technology
Information Technology & Services Company, 10,001+ employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
9
As soon as a problem with the system arises, customer service responds quickly to alert us and keep us up to date on the situation. I can't remember a time when the Tableau Online Support hasn't been able to help us in a timely manner when we've had problems with our system.
November 25, 2021

Tableau Online makes data sharing easy

Verified User
Analyst in Marketing
Airlines/Aviation Company, 201-500 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
10
I have not had any issues that require customer support from Tableau at this time, which speaks well to Tableau. I have taken an online course with Tableau and it was very professional and well done, so based on that I would assume a similar level of quality for their customer service.
May 06, 2021

Startups take notice: Avoid high developer costs and deliver your product(s) with Tableau Online

Verified User
Team Lead in Other
Computer Software Company, 1-10 employees
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
8
In times where the system is down, support has always been quick to notify and keep us apprised of the latest developments. It's crucial for our system to always be available, but when emergencies have arisen, I don't recall a time where the Tableau Online Support hasn't been able to address our concerns in a timely manner.
April 29, 2021

Tableau Online- Future of data visualization

Raman Ahuja | TrustRadius Reviewer
Raman Ahuja
Associate Consultant
Tata Consultancy Services (Information Technology and Services, 10,001+ employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
8
There have been only a few instances where I needed to contact Tableau Online's support team and my experience was satisfying. The team was courteous, polite and knowledgeable. They were able to understand the gravity of the situation and were able to help me out earlier than expected which avoided any downtime and productivity loss.
However, I would have preferred to have a live chat or direct call option as if the situation is very very critical, the email support doesn't feel to be the most reliable option to me.
April 28, 2021

User friendly dashboard king

Gavin Scott-Miller | TrustRadius Reviewer
Gavin Scott-Miller
Project manager
Gaylor Electric (Construction, 1001-5000 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
8
I have no had a lot of experience with the support team, but I know that it’s hardly necessary for the end-user to contact. Usually, the main questions I get are on how to read a certain dashboard or how to navigate to a certain place. Overall, the simplicity of the software is what helps out with less need for support.
April 27, 2021

Outstanding Data Analytics and Data Visualisation that’s worth the cost!

Ben Williams | TrustRadius Reviewer
Ben Williams
Automation Developer (RPA and OCR Datacap)
Admiral Group plc (Financial Services, 5001-10,000 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
9
We had some implementation issues with an API call and existing software and they were quick to respond with an in-depth solution which worked for us and was easy to implement without too much pain
April 27, 2021

Tableau- an intuitive solution to report complex data across your organization

Tom Laughlin | TrustRadius Reviewer
Tom Laughlin
Senior Customer Success Manager
Siteimprove (Computer Software, 501-1000 employees)
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
8
I personally do not use the support often, mainly because it is fairly easy to use and requires little assistance once up and running. But there is a good community support you can tap into so there is a lot of existing information and "how to" information available online. In addition, since it is pretty widely used, there were many members on our team already experienced in using the tools.
April 22, 2021

Tableau is a must for freemium products

Tanner Walz | TrustRadius Reviewer
Tanner Walz
Regional Sales Manager
Lucid (Computer Software, 501-1000 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
9
I have actually never had to use this myself however I can think of a few incidents where tableau was offline and it seemed like a very short amount of time from when we were alerted of the outage and our team was on the phone with tableau support to the time the issue was resolved. So that’s good!
April 15, 2021

Salesforce didn't buy Tableau for no reason!

TP
Tanish Pruthi
Marketing Associate
Mercer-Mettl (Information Technology and Services, 501-1000 employees)
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
7
To be honest, I don't ring them up for much support. The platform can easily be operated by even people who are not into data analytics. I seldom face technical issue or glitches while interacting with the mechanisms of Tableau Online. At max, if something doesn't load up, a simple refresh is all that is required and does the job.
April 14, 2021

Would Recommend

MS
Marie Sporich
Marketing Project Manager
allheart Scrubs AC (Retail, 11-50 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
8
I have never had to use the support for Tableau online as we have internal support if anyone in the organization happens to run into issues in using the tool or trying to create reports, or pulling in the correct data. However our set up went smoothly so my rating is based solely on that experience.
April 08, 2021

Tableau Online: A solid option to visualize and share data

Verified User
Engineer in Research & Development
Biotechnology Company, 10,001+ employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
8
Overall it's pretty easy to get support from Tableau Online, there's documentation online so typically can resolve quick questions that way. We typically can resolve any account related issues promptly as well so at least from a maintenance viewpoint (not thinking about new features or integrations), there haven't been any issues with getting the support that we needed.
April 08, 2021

Tableau Online is a manager's DREAM!!!!!

Marquis C. Brantley | TrustRadius Reviewer
Marquis C. Brantley
Regional Manager
Vivint Smart Home (Consumer Services, 10,001+ employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
10
On a scale of 1-10, I would rate it as a 10. I have run into issues while using the mobile app as well as the online version. I have always been able to get receive assistance and get my issues taken care of. Each time the issues have been resolved in a very timely manner as well.
February 13, 2021

Data? Think Tableau!

RV
Rounak Verma
Data Analyst
Raymour and Flanigan (Retail, 1001-5000 employees)
Score 10 out of 10
Vetted Review
Verified User
Support Rating
10
My experience with Tableau support has been really amazing. Tableau has tons of FAQs and resources on its online support website. It helped me multiple times to just go over the website, find what I am looking for and get the answer to my questions. That's why I give full marks to Tableau Support.
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