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TalentReef

TalentReef

Overview

What is TalentReef?

talentReef is a recruitment and talent management system optimized for service-sector workforces. talentReef emphasizes its support for regulatory compliance, automated workflows, and mobile accessibility across its functions for recruiting, onboarding, training, and performance management.

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Recent Reviews

TrustRadius Insights

talentReef is widely used by various industries and departments for its ATS and Onboarding features, which offer a range of valuable use …
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Extremely Disappointed

1 out of 10
December 24, 2018
TalentReef is being utilized for our ATS/Onboarding System within our organization. This was introduced to the company as it was sold as a …
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Great Value!

9 out of 10
July 17, 2018
I have been using talentReef for a few months now, primarily for ATS/assessments/background check/onboarding. I plan on rolling out other …
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Popular Features

View all 26 features
  • Job Search Site Posting (15)
    9.9
    99%
  • Applicant Tracking (15)
    8.1
    81%
  • Candidate Search (15)
    5.2
    52%
  • Customized Application Form (15)
    2.3
    23%
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Pricing

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N/A
Unavailable

What is TalentReef?

talentReef is a recruitment and talent management system optimized for service-sector workforces. talentReef emphasizes its support for regulatory compliance, automated workflows, and mobile accessibility across its functions for recruiting, onboarding, training, and performance management.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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What is Cezanne HR?

Cezanne HR is a SaaS consisting of a core People module with optional modules for Absence Management, Performance Management, Time Tracking and Recruitment.

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Features

Onboarding

Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.

6.5
Avg 7.3

Performance and Goals

Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.

8
Avg 7.3

Performance Management

Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.

6
Avg 6.8

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

6.8
Avg 7.3
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Product Details

What is TalentReef?

Boasting users among 100,000+ national brand locations, TalentReef provides talent management for the hourly workforce. TalentReef combines industry expertise and digital innovation to develop a platform purpose-built for location-based, high-volume hiring. This technology aims to drive efficiency and ensure consistency; eliminate errors in the sourcing, recruiting, hiring, and onboarding process; and boost employee retention. TalentReef integrates with business systems to create a streamlined experience for hiring managers and applicants, offering the features, flexibility, and support to transform the talent management ecosystem.

TalentReef enables recruiters and hiring managers to promote jobs across multiple channels, including social networks, job boards, career sites, search engines, conversational AI chatbot, email campaigns, mobile devices, and walk-ins. Their Talent Community allows users to nurture a pool of potential applicants, with members automatically updated when jobs relevant to their interests are posted. Ineligible applicants are filtered out of the application process before manager reviews and can be added to the talent pool for future opportunities.

TalentReef’s digital onboarding process can send employee data to other business systems, removing the need for manual data entry and streamlining workflows. E-Verify, I-9, and State Withholding Tax processes are built-in, and users can run compliance reports at any time. Work Opportunity Tax Credit (WOTC) forms can also be submitted electronically. New hires can be trained before their first day using position-specific training in a variety of formats. Once onboarded, employees can manage their worker profiles online, with the ability to update contact information, tax withholdings, direct deposit accounts, and EEO/OFCCP details.

TalentReef Features

Onboarding Features

  • Supported: New hire portal
  • Supported: Manager tracking tools
  • Supported: Compliance tracking and reporting

Performance and Goals Features

  • Supported: Corporate goal setting
  • Supported: Subordinate goal setting
  • Supported: Performance tracking

Performance Management Features

  • Supported: Performance plans
  • Supported: Manager note taking
  • Supported: Performance improvement plans
  • Supported: Review status tracking
  • Supported: Multiple review frequency
  • Supported: Reporting

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Customized Application Form
  • Supported: Resume Management
  • Supported: Duplicate Candidate Prevention
  • Supported: Candidate Search
  • Supported: Applicant Tracking
  • Supported: Collaboration
  • Supported: Task Creation and Delegation
  • Supported: Email Templates
  • Supported: User Permissions
  • Supported: Notifications and Alerts
  • Supported: Reporting

Learning Management Features

  • Supported: Course catalog or library
  • Supported: Player/Portal
  • Supported: Mobile friendly
  • Supported: Compliance management
  • Supported: Assessments
  • Supported: SCORM-compliant

Additional Features

  • Supported: Chat Apply
  • Supported: Text Recruiting
  • Supported: Branded Career Pages
  • Supported: Job Board Integrations
  • Supported: Interview Scheduling
  • Supported: Text Communications
  • Supported: Talent Community
  • Supported: 3rd Party Integrations
  • Supported: Reporting/Analytics

TalentReef Video

Learn more at: https://bit.ly/ChatApply Our conversational AI chatbot makes it quick and easy to source and engage the most qualified applicant pool at any scale. Utilizing AI, TalentReef’s conversational chatbot, Chat Apply, provides an engaging and easy way for applicants...
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TalentReef Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported LanguagesEnglish, Spanish

Frequently Asked Questions

talentReef is a recruitment and talent management system optimized for service-sector workforces. talentReef emphasizes its support for regulatory compliance, automated workflows, and mobile accessibility across its functions for recruiting, onboarding, training, and performance management.

iCIMS Talent Cloud, UKG Pro, and Workstream are common alternatives for TalentReef.

Reviewers rate Company Website Posting and Job Search Site Posting highest, with a score of 9.9.

The most common users of TalentReef are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(29)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

talentReef is widely used by various industries and departments for its ATS and Onboarding features, which offer a range of valuable use cases. Users across different markets rely on talentReef to efficiently manage applicants and new hires, streamlining their daily tasks. One key benefit of talentReef's Onboarding feature is the elimination of manual form distribution to new hires. As a result, managers save time and effort by automating this process.

Additionally, talentReef proves invaluable in reducing manual data entry by allowing the export of new hire information from talentReef into the HRIS/Payroll system, resulting in a 90% reduction in manual data input. By centralizing employee information within talentReef and pushing updates to other systems like POS, payroll, and online learning programs, it becomes easier for teams to keep employee files accurate, up-to-date, and easily accessible.

For full-service restaurants and corporate locations alike, talentReef serves as an excellent platform for managing online applications, ensuring compliance with documentation requirements, and recruiting new talent. The consolidation of all hiring information into one place simplifies the hiring process for management teams. Famous Toastery Corporate stores particularly benefit from talentReef for employee recruiting and onboarding paperwork.

Furthermore, talentReef addresses long-standing inefficiencies by eliminating paper applications and employee files stored at the restaurant level. This leads to a more efficient hiring process that reduces time spent identifying and hiring candidates while simultaneously improving the quality of hires. HR departments and store managers in various industries leverage talentReef to track, source, and onboard talent across all company departments.

The reporting feature offered by talentReef empowers users to monitor the success and pain points of job postings. By providing effortless hiring processes combined with custom reporting capabilities designed for business growth needs, talentReef streamlines recruiting efforts while enhancing applicant flow and onboarding processes. Overall, talentReef's online platform replaces paper applications and streamlines the onboarding process, saving time for HR departments and improving overall operational efficiency.

Efficient Workflows: Several users have praised talentReef's platform for providing streamlined workflows and efficient processes that enhance HR and management's ability to oversee and manage hourly employees effectively. This positive feedback highlights the value of talentReef in improving operational efficiency for businesses.

High-Quality Candidates: Many reviewers appreciate talentReef's ability to attract and filter high-quality candidates, which is crucial for successful hiring outcomes. The emphasis on attracting top-tier candidates showcases the effectiveness of talentReef as a recruitment tool.

User-Friendly Interface: Numerous users find talentReef's user interface easy to understand and use, implying a focus on usability and design. This positive sentiment towards the user interface indicates that talentReef prioritizes creating an intuitive experience for its customers.

Cumbersome System: Many users have found the system to be cumbersome and difficult to navigate compared to other ATS and HRIS systems. They have mentioned that employee information is scattered across different areas, making it challenging to find all the necessary details in one place. Some users have also expressed confusion with the search function, which has separate areas for applicants and other fields.

Time-Consuming Applicant Management: Several users have stated that releasing candidates from multiple locations individually is time-consuming and leads to an excessive number of active applicants. They suggest having one applicant record with various locations listed within it. Additionally, manually changing the assigned manager for each posting when assigning a posting for multiple locations is considered a time-consuming task by users.

Lack of Customization and Communication: Users have expressed frustration with the inability to revise forms once they are set up, leading to projects being put on hold. They advise having a project lead when using TalentReef to ensure effective customization. Furthermore, some users feel that there is a lack of communication regarding changes made by TalentReef and request better integration with job boards for direct posting of job listings.

Users commonly recommend the following regarding talentReef:

  1. Research other products: Many users advise conducting thorough research and exploring different options before committing to talentReef. They emphasize the importance of comparing talent management software programs to find the best fit for specific business needs.

  2. Cost-effectiveness: Several reviewers highlight talentReef's cost-effectiveness as a significant advantage. They note that the program provides good value for the price, making it an attractive option for businesses with budget constraints.

  3. Use when needed: Users often mention that talentReef is particularly useful in certain scenarios or situations. They suggest considering talentReef when there is a specific need for talent management software, such as during periods of rapid growth or when streamlining HR processes.

In summary, while users appreciate talentReef's cost-effectiveness, they recommend researching other products to make an informed decision and finding the best fit for their specific requirements.

Attribute Ratings

Reviews

(1-15 of 15)
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Bobbi Cichowski | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Easy to understand/user interface.
  • Integrates with other system.
  • Administrative support.
  • The system is not very flexible.
  • Customer service on the candidate end can take awhile.
  • Some of their updates are not fully flushed out.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • The layout and navigation thru the program are very easy to use and learn
  • I like that I can easily find the applicants I am looking for and track them easily.
  • The overall appearance of the screens are very easy to read, use and navigate.
  • Learning how to 'bypass' any one candidate was challenging at first. Once learned it is now very easy.
  • Some of the features and benefits in the program a re still hidden and I am constantly learning new things about the program. I would like a full tutorial that should be a good 30 min long covering not only the high points, but the hidden functions too.
  • I have literally taught myself how to use this product. Now that I have more than just the basics, I find it easy, but initially it was frustrating. So a learning tutorial or online customer service chat could be very helpful.
December 24, 2018

Extremely Disappointed

Score 1 out of 10
Vetted Review
Verified User
  • Applicants can apply on a customized website
  • Onboarding documentation can be done electronically
  • Applicant flow is terrible. You can post jobs on Indeed for free, and receive a better applicant flow than posting through TalentReef. TalentReef was unable to provide any reasoning for this to happen
  • If you want to change/edit your onboarding documents, you need to e-mail them to support. This can sometimes take more than 48 hours to accomplish, and more often than not, was not done as requested
  • Customer Support is terrible. When they respond to you, they do not answer the question fully or provide any alternative solutions
  • Pricing is very high. There are numerous other alternatives in the market that provide better services for half the price
Cari Gray, SPHR, SHRM-SCP | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
  • We've been with talentReef nearly 2 years and our last 2 account managers have been great! Support was a concern right after we converted, but we were able to gain an account rep and began weekly calls until all the holes were plugged in.
  • Linking ATS data and onboarding data eliminates the need for the applicant/new hire to enter the same information twice.
  • We're now receiving system emails regarding upcoming new releases, which is helpful.
  • The system is pretty cumbersome compared to the several ATS and HRIS systems I've used in the past. You don't always know where to look to find an employee's information (application, boarding forms, I-9, etc.). You'd think once they're hired and onboarded, all their information would be housed together in the same place. Also, there are 2 search areas, one for applicants and one for other fields. For candidates who apply for multiple locations, you have to release them individually from each location. Our recruiters don't do this, so we have over 1000 active applicants when we shouldn't. It would be better if there was only 1 applicant record then the various locations listed within that 1 record.
  • When assigning a posting for multiple locations, you have to go in and manually change the "manager" assigned to each posting. We have 32 locations, so this is very time consuming. Why can't you assign the manager at the same time you're creating the posting?
  • I've been wanting to launch the Engagement module with warnings and performance evaluations. I've spent hours setting up the different templates, but once you do that you cannot revise your form. You have to delete and start over. In addition, I discovered (through a test account) that once you submit an warning or evaluation to an employee, you cannot go in to delete it or revise it. I don't understand why forms would be set up that cannot be revised. Due to this, this project is on hold for our whole company.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Ability to customize the application for individual positions.
  • Ability to create customized assessments for each position.
  • Allows the managers in each location to complete hiring paperwork in one platform for consistency.
  • The system is a very rich website which does cause problems loading the platform when an applicant or location does not have the absolute best internet service.
  • Sometimes people are not as tech savvy as the general public believes which causes issues with the applicant's access to the platform. talentReef is and has worked towards making support access more available to the applicant.
Muhammad Khan | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
  • Cuts down on paperwork; saving both time and money.
  • Streamlines the hiring process
  • Very easy to navigate and extremely user-friendly
  • Workflow on the online portal could be improved
  • Candidate portal is very user-friendly, but employer portal is a bit more complicated
July 17, 2018

Great Value!

Score 9 out of 10
Vetted Review
Verified User
  • Customer service - VERY responsive!
  • Sales team kept up with me post implementation to make sure everything is going well.
  • I wish I could set up new positions without getting account support involved. Once they are initially created though, opening and closing reqs is a breeze.
  • There seems to be a disconnect between what talentReef and Indeed are saying about posting jobs on Indeed.
Steve Hewitt | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • As an Administrator of the talentReef system, I have access to all applicants for every store across our system all in one location.
  • It is a one-stop function for virtually all of our new hire paperwork.
  • We have not gone entirely paperless with our employee files, but talentReef would be of great benefit to us if/when we choose to move in that direction.
  • The system is relatively easy to learn for store users with all levels of digital expertise.
  • The cost to the organization is extremely reasonable.
  • Superior customer service means everything to me -before purchasing the system I read some reviews which said customer service might be lacking with talentReef. While there have been times of frustration, on the whole, they have improved a great deal and seem committed to continual improvement. I have specifically seen improvement in their sense of urgency to correct any issues.
  • The system is not quite as intuitive as I would like it to be. For example, when searching for an applicant by the last name, if one letter is misspelled there are no results, and no suggestions based on what was entered.
  • Some of the forms and processes used (e.g. for adding a new location) are a bit clunky - not horribly so. My hope is some of those can be streamlined going forward.
Gene Erdman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • Throughout the implementation process, TalentReef was very timely (within 24 hours) with their feedback, changes and accommodations to our system set up requests.
  • The onboarding process and conversion to electronic employee folders with web based storage and retrieval has significantly simplified the HR Teams work load.
  • Their applicant flow and applicant quality has made a noticeable improvement in the quality of our team member hiring leading to reduced turnover.
  • I feel that their team and technology has evolved and grown over my time as a client. I have seen many other systems and I do not seen any areas where I feel Talent Reef is below standard.
Brooke Nelson | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Customer service is exceptional.
  • System allows management to track employees with an easy to use and straight forward platform.
  • The workflow processes benefit HR and Management oversight of hourly employees.
  • Can source a large magnitude of quality applicants.
  • Dashboard features can be expanded.
December 19, 2017

Multi Tasking HR Manager

Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • talentReef allows users to manage multiple job boards with only one log in. It makes managing multiple job boards, applications, and users much easier by accessing all the information in one location.
  • talentReef is very user-friendly and easy to use. This makes training new users very easy.
  • talentReef has a short and long version of the applications. We would like to have the ability to customize the application to suit our needs.
  • talentReef does not allow customization on certain job posting information. For example, you have to choose full time or part time. It would be nice if you could select both.
Kurt Weigel | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Ease of use for our store managers and staff
  • Easy to get a hold of in case of customer support needed
  • Always looking for ways to make our job as recruiters easier
  • The only downfall we see currently is that sometimes when all of us at the office are on Talent Reef it becomes slow, but that has since been addressed
  • Better communication when they change certain things we don't always get ample notice
Annette Souza | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • The automated system is easy to use and functional
  • A wide range of reporting features
  • Allows our requisitions to be streamlined out to social media websites
  • An integrated platform to allow companies to directly post to a job board. Currently I must go to another platform to post to job boards.
  • Allow a notes selection on requisitions for user to make notes about the open requisition
  • Providing an option to email rejection letters within the system directly out to candidates not selected for our positions
Jason Valentine | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • TalentReef's culture is very impressive. From the CEO on down, the culture is focused and listens to the needs of their clients. During my visit to TalentReef I was extremely impressed with the culture and the TalentReef team. Great product and great people!
  • The service from TalentReef has been top notch! All departments (sales, implementation, marketing, client services) have been fun to work with and we are looking forward to a long partnership.
  • The hiring and onboarding process for the manager is user friendly. This gives the manager the ability to focus on other important tasks because they spend less time on paperwork.
  • If any organization is looking to use TalentReef, I would suggest they make sure they have a project lead. TalentReef is a customizable platform that can be used to help your business. Your business will only get the full use out of the program if someone from within leads the project and communicates what they need from TalentReef. TalentReef can provide the basic needs, but the true value comes when you customize the program.
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