TalkdeskPricing

is significantly more expensive than local providers Lack of integration to in-house systems caused a barrier … Despite the cost, the ease with which you

stationed on phones. We have a comparatively smaller Sales team, but still find value out of the ability to route calls to different reps using their personal

their company and it showed from the start. Talkdesk was also more fairly priced.

inquiries, or data entry. This allows human agents to focus on more complex and value-added activities, improving overall efficiency.

As I understand it, the price is continuing to climb so we may be forced to use another software … single most important factor in the decision to choose TalkDesk was the price along with the ability to have it meet our business…

us to pivot our outreach so our population was not negatively impacted. I value open dialogue.

and getting things back on track as soon as possible. Not sure what the cost of downtime to the company has been. … volume of calls and employees that utilize the system. It would be a better value than having issues that would not be able to get solved in a timely

consider other options, but Talkdesk has been the one with the most features to price

Honestly, it had to do with cost. Talkdesk offers a very great product at a very competitive price. While the other products had several things … business needs at the time instead of giving everything at once at a higher price. In some cases, you probably don't use it…

it is constantly updating it's interface and functions. great value for the quality/price ratio … Simple and affordable solution for any organisation that is taking customer calls. … It's a cheap solution, but doesn't have any implementations or solutions for a…

Look for something to the entire company would be able to use as a better cost … told that it was not part of our support package and that there would be a charge for it. We were able, however, to find a workaround with the help of the

Renewing the use of talkdesk is a cost-effective solution for our company. By continuing to use it, we can leverage potential cost savings and efficiencies. For

Price Product Features

such as their automated dialer, which has significantly reduced our labor cost and allowed more time for our agents to focus on inbound customers. If you … Reduce price for larger customer service inquiries. Ability to test or pilot products

smaller team sizes as some other options for small team sizes can work cheaper.

but there are many other options out there that are significantly less expensive and with very similar capabilities.

Workflows can be more simple Price point can be more affordable … Although the call quality was great from Aircall and also good prices lot of the integration is in beta which limits the functionality. During

cumbersome. There also seem to be many features available for an additional fee that would be nice to try out before needing to pay for them.

their actions and are able to provide quick solutions. Although it is expensive it is worth the price. It adapts to every windows or apple device.

to have right out of the box as other companies will use that as an up charge. With how complicated the Studio Builder can get, it's hard to ask a co-worker

No insights here as I am not in charge of deployment or implementation, just in charge of using it

world-class service every time. Great customer service. Efficient and affordable to use.

In our company, our profit margin is less than 8%. We can’t afford to spend a dollar without a positive ROI. Talkdesk has been the best ROI … Price Product Usability

Talkdesk is well suited for start-ups companies as it provides an affordable service. Their customer service is really personalised and quick which

Connects to other countries easily No charges need to be paid Voice clarity