TeamViewer - Brings Teams Closer
We have been using TeamViewer since the Pandemic and we are one of the happy customers. We do our standup and daily sync-up calls through …
Starting at $24.90 per month (billed annually)
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What is TeamViewer?
TeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features.
Recent Reviews
How TeamViewer Differs From Its Competitors
Awards
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Popular Features
- Screen sharing (420)9.292%
- Over-the-Internet remote session (414)8.989%
- File transfer (403)8.585%
- Instant message (370)8.080%
Reviewer Pros & Cons
Video Reviews
7 videos
Product Review: TeamViewer Keeps Problem Resolving Remote & Flexible
01:58
Product Review: One Obstacle in TeamViewer's Ability to Keep Student's Connected is It's Pricing
02:57
Product Review: TeamViewer Keeps The Connection Strong Between In Office & Work From Home Workers
01:26
Pricing
Remote Access
$24.90
Cloud
per month (billed annually) 1 Licensed User
Business
$50.90
Cloud
per month (billed annually) 1 Licensed User
Premium
$102.90
Cloud
per month (billed annually) 15 Licensed Users
Entry-level set up fee?
- Setup fee optional
For the latest information on pricing, visithttps://www.teamviewer.com/en/buy…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $24.90 per month (billed annually)
Features
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Product Details
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- Integrations
- Competitors
- Tech Details
- FAQs
What is TeamViewer?
As a global technology company, TeamViewer offers a remote connectivity platform to access, control, manage, monitor, and support any device — across platforms — from anywhere.
With more than 600,000 customers, TeamViewer is free for private, non-commercial use and has been installed on more than 2.5 billion devices. TeamViewer operates in the field of Remote Connectivity, Augmented Reality, Internet of Things, and Digital Customer Engagement, enabling companies from all industries to digitally transform their business-critical processes through connectivity.
Founded in 2005, and headquartered in Göppingen, Germany, TeamViewer is a publicly held company with approximately 1,400 global employees. TeamViewer AG (TMV) is listed at Frankfurt Stock Exchange and belongs to the MDAX.
For more information, go to www.teamviewer.com.
With more than 600,000 customers, TeamViewer is free for private, non-commercial use and has been installed on more than 2.5 billion devices. TeamViewer operates in the field of Remote Connectivity, Augmented Reality, Internet of Things, and Digital Customer Engagement, enabling companies from all industries to digitally transform their business-critical processes through connectivity.
Founded in 2005, and headquartered in Göppingen, Germany, TeamViewer is a publicly held company with approximately 1,400 global employees. TeamViewer AG (TMV) is listed at Frankfurt Stock Exchange and belongs to the MDAX.
For more information, go to www.teamviewer.com.
TeamViewer Features
Remote Administration Features
- Supported: Screen sharing
- Supported: File transfer
- Supported: Instant message
- Supported: Secure remote access with Smart Card authentication
- Supported: Access to sleeping/powered-off computers
- Supported: Over-the-Internet remote session
- Supported: Initiate remote control from mobile
- Supported: Remote management of servers & workstations
- Supported: Centralized management dashboard
- Supported: Session record
- Supported: Monitoring and Alerts
- Supported: Multi-platform remote control
TeamViewer Screenshots
TeamViewer Videos
TeamViewer Remote: It's time for a new view
TeamViewer Remote: It's time for a new view
TeamViewer Integrations
TeamViewer Competitors
TeamViewer Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
| Supported Countries | Global |
| Supported Languages | Arabic, Czech, Danish, German, English, Finnish, French, Hebrew, Hindi, Croatian, Hungarian, Indonesian, Italian, Japanese, Korean, Lithuanian, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified) |
Frequently Asked Questions
TeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features.
TeamViewer starts at $24.9.
SolarWinds Dameware Remote Support (DRS), GoToMyPC, and BeyondTrust Remote Support are common alternatives for TeamViewer.
Reviewers rate Remote Active Directory® management highest, with a score of 9.8.
The most common users of TeamViewer are from Mid-sized Companies (51-1,000 employees).
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Reviews and Ratings
(2493)Attribute Ratings
Reviews
(101-125 of 483)Companies can't remove reviews or game the system. Here's why
January 11, 2024
Team Viewer
TeamViewer is very good resource to access any computer or devices remotely. it allow us to work on different computer remotely anywhere at anytime. if any issue occurring on the any devices and the IT team are far away, here team viewer plays the big role. the it team can access the device from anywhere.
- accessing the device remotely
- easy to use
- easy to access
- NA
- NA
- NA
January 11, 2024
My review of such a great piece of software, Teamviewer!
We currently use Teamviewer to provide support to our staff. It is easy to use, manage, and set up. It solved our problem with providing immediate support at any time of day for any of our staff. I currently use it for personal purposes as well as professional usage at work.
- Very lightweight and minimal resources with older PCs
- Easy to use and set up
- Very stable connection and almost no lag
- The new look is too big, takes up the whole screen on computers with small screens, whereas the older version was smaller and compact.
- To set up unattended access you have to go deep into the settings
- It could use a different method of login instead of creating an account
January 11, 2024
A synonym for remote access
I used TeamViewer in mainly two cases: Firstly, to access a remote machine with archived documents, since working in a remote environment, many old work files remained on computers in the company's office. And secondly, grant access to IT support to resolve common day-to-day problems on my machine, such as updates and security configurations required by the company and software installation as well.
- remote access
- remote control
- file transmission
- user interface while in remote access
- princing plans
January 11, 2024
TeamViewer is the best option if it fits into your budget!
With our company now working almost 100% remotely, TeamViewer is an essential tool when helping our staff work through technical issues and program installations. The installer is easy enough for just about any user to use, and you can connect using the simple credentials that appear on the screen. (ID and password). It's a piece of software we use on a daily basis.
- Super easy for just about any user to install
- Options for manual/single use and automatic remote control
- Free option available for end users
- Price point may seem high for smaller organizations
- Unable to share large files
- Different versions of TeamViewer are often incompatible, requiring manual updating
January 11, 2024
TeamViewer for Non-profits
I have several computers in different locations as part of my work routine. Sometimes, I'm at one location, and I need to access one of my computers that's at a different location. That's when I use TeamViewer.
- Full access to the remote computer's screen.
- Access to files on the remote computer.
- Setting up TeamViewer is never easy. I always get it wrong a few times before I finally get it right.
- I trust the security features in TeamViewer, but I'm sure that the presence of TeamViewer on a computer opens some security vulnerabilities.
January 11, 2024
TeamViewer is at the top of it's class and a must have tool!
We use it to remote into end user computers for the company. We also have a select few users that are outside of IT that use TeamViewer Full Client for remoting into their desktops that work from home. Some occasions we use Teamviewer to run remote scripts and remote file browser but only if we are trying to fix things in the background without interrupting the user from their work.
- Remote Console view to fix issues on users laptops
- Auto config and auto install
- Organization in UI of computers with TeamViewer installed
- Easy to make groups of computers that others can access based on access controls
- There are ads that pop every now and then. I get ads but not really on an already paid product
- I wish you could do a batch script install. Where you could select multiple computers to run one script on at once, instead of one by one.
- I wish you could edit users within the Desktop Client instead of having to go to the web app to manage.
January 11, 2024
Teamviewer Review
In our organization, we leverage TeamViewer as a powerful remote access and support solution that significantly enhances our operational efficiency and collaboration. TeamViewer plays a crucial role in several aspects of our business operations.
One key area where TeamViewer proves invaluable is in remote technical support. Our IT team utilizes the platform to connect to employees' devices, troubleshoot issues, and provide timely assistance, regardless of their physical location. This has dramatically reduced downtime and increased the overall productivity of our workforce.
Additionally, TeamViewer serves as a central tool for remote collaboration. Our team members often need to collaborate on projects or access shared resources from different geographical locations. TeamViewer's secure and reliable connection enables seamless file transfers, desktop sharing, and collaborative problem-solving, fostering a more connected and efficient work environment.
- Remote Desktop Access
- Cross-Platform Compatibility
- File Transfer and Sharing
- Secure Remote Access
- Cost Structure
- Advanced Reporting and Analytics
- Linux Client Improvements
January 11, 2024
Great remote support software
We are an IT company. We use TeamViewer to support our clients. Clients call us and then we use TeamViewer to assist them with the solution to the problem.
We also use TeamViewer (host) on servers, so we can login to the servers anytime we want.
TeamViewer is also able to assist in other ways. It can run Windows updates, do backups and more. Currently we are not using these options.
We also use TeamViewer (host) on servers, so we can login to the servers anytime we want.
TeamViewer is also able to assist in other ways. It can run Windows updates, do backups and more. Currently we are not using these options.
- Assist customers with problems
- Connect to servers anytime
- User/rights management
- Reports with connections
- Since the last update the program crashes more then usual, did go back to the 'old' interface, which works great. I'm sure that the new interface wil work great also soon, if not already.
- Prices are pretty high.
January 11, 2024
TeamViewer, as good as it looks
I use TeamViewer extensively in our organization to facilitate remote collaboration. It effectively addresses issues related to remote troubleshooting, allowing seamless access to computers and servers. This has proven invaluable for resolving technical issues promptly. The scope of our use case extends to remote support, file transfers, and collaborative work on projects, making TeamViewer an integral part of our daily operations.
- Remote work
- Troubleshooting
- Peer to peer remote explanation
- Usability with ipads
- Responsiveness with shortcuts
- Connectivity with periferical
January 11, 2024
Solve your user's problems and never have to leave your desk!
I use Teamviewer almost exclusively to provide remote support for users of the small family of niche tax software applications that we author. Very frequently, if a user is having trouble with something, it's FAR easier to diagnose and fix when we can actually SEE the problem (versus just talking about it on the phone). Teamviewer allows us to do that pretty easily.
- Brand familiarity - I find that even if one of our users hasn't used Teamviewer before, they've heard of it.
- General ease of use - having a user to load and execute the quick support module on their end (for me to remote in) is pretty straightforward.
- Connection visibility - the remote user knows when I'm connected - and when I'm not.
- It seems that I've had previous trouble with users trying to load the quick support module only to find that their machine already had Teamviewer installed. It would be nice if the full install and the quick support modules were unaware of each other.
- As one who has used Teamviewer for a while, the 'new interface' was (is) pretty confusing. I find myself switching back to the old one regularly when I can't find something I'm looking for in a hurry.
January 11, 2024
TeamViewer Reviewed
I would use teamviewer to transfer files, print documents at the office from a remote location, access files from my desktop on my laptop for reference or information needed that was not readily available on my laptop. I would also use it to correct PC issues with friends and family.
- access files remotely
- connect to anyone anywhere
- works well over smaller bandwidth
- easier connectivity to VPN systems within our company
- security integration with my current security software
January 11, 2024
Teamviewer just delivers
I actively use Teamviewer to remotely assist not only company employees with technical issues, but the members of our business as well. I remote in to their systems as required on an almost daily basis (for different members across the country) to install software, and remotely troubleshoot.
- Remote access
- Quickservice application for easy connections
- Session codes that can be emailed to users
- The new user interface is rather large, and to easily see everything you have to maximize the app or have a large screen
- New application was crashing on previously installed hardware, only resolved when I upgraded to another PC
January 11, 2024
TeamViewer is losing its team capabilities
I have used it for remote access of site engineers for technical support of Telco nodes. The application is used for screen sharing over the internet without the need for a corporate intranet or VPN as well as for file transfer from one PC to another which is very helpful during remote troubleshooting sessions
- Remote access
- File transfer
- Screen share
- Security. Verified identity and secure authentication are still a problem.
- Voice calls during screen share are not available
- Slowness is still a problem
January 11, 2024
TeamViewer Pricey but Good
We are an MSP and we use TeamViewer to access our clients' machines to support them.
- Fast connection
- High Quality connection
- tabbed connections
- multiple connections to one device
- the jump from the business plan with 200 endpoints to a larger plan is huge in pricing
- pricing in general is quite steep
- no msi for business clients
January 10, 2024
Best in class for Remote Support and assist
I use TeamViewer to provide remote assistance to employees or clients.
This can be helpful for troubleshooting technical issues, installing
software, or configuring settings without the need for physical
presence. I also use it for Remote Desktop Access to my own computer. On fewer occasions, I had also used TeamViewer software for File Transfer purposes.
- Remote Assistance and Support
- Remote Desktop Access
- Cross-Platform Access
- Unattended Access
- Ease of Use
- Security Features
January 10, 2024
Efficient Remote Viewing Software Tool
We used TeamViewer to connect with multiple teams across organisations as it made people from different teams to access ones device remotely. During Covid it was really helpful as most of the team members were working from home. The remote desktop sharing is hassle free and does not get hanged in between thereby giving a very smooth impression while performing different tasks.
- Remote Desktop Sharing
- Resolving Issues on Remote systems
- Screen Sharing
- Compatibility Issues on some Older version Desktops
- Cost can be a bit low
- The Occasional Connection Issues can be improved
January 10, 2024
Fast Remote Software
I need to login some end-user computers remotely to assist them in general helpdesk issues like printing problems, issues related to integrations between specialized software (like accounting and tax programs and PDF software for document printing, form filling, signatures, etc.), issues with web browsers when it comes to fill out forms, sign documents, etc.
- Fast remote access on slow Internet connections
- File transfer
- No password remote access when integrated with RMMs
- Remote printing
- Slow remote access with multiple monitors
- The tab showing somebody is accessing the end-user computer can be easily dismissed resulting on closing the remote session
January 10, 2024
Simple - Effective - Intuitive
We mostly utilize TeamViewer for remote access of digital sign feed computers that have no end user at them for troubleshooting and authorization/login, but have also used it for remote support for users who are on the road and not physically accessible. It is most helpful for us when there is an issue with a computer that has no user at it at any given time.
- Remote Computer Control
- No access control/login
- Simplified Interface
- Remote Wake
- Notifications of computer not available for access
January 10, 2024
Sercure Remote Connection
We usually use it to access our remote employees systems for installtion, setting and other purposes. This product allows us to have full access of all the activites that our employees perform on their systems while being able to be connected over a voice call and video chat with the employees simultaneously which makes it a lot more easier for the technical team to look after all the issues that they have to address.
- Video Calling
- Audio Calling
- Full Remote Access
- Chating
- File transfer
- it freezes a little some times
- could use a little less bandwith for smoother connenction
- reponse is bit hazy on video chat
January 10, 2024
Great Solution as Easy to use and Work.
To connect to remote users and troubleshoot the issue and take troubleshooting steps to fix the problem. Team viewer is used extensively across the organization to connect to remote computers where the users are not technically sound but they have basic undertstanding of computers. We connect to their machine and identify the exact issue and try to get that fixed at the same time and if not possible we will connect again with next plan of action
- Remote control
- Troubleshooting
- Easy connect
- Compatibility issues in Select OS
- NOt suitable in VMware VDI solutions
January 10, 2024
Teamviewer - a top tool for your remote support needs!
I am an IT Service Desk Analyst and my role is to support our staff and students with IT issues with software and equipment. We assist staff and students via TeamViewer for:
1. Remote Support - When a user logs a job about a particular issue we can conveniently take control of their device to be able to diagnose and fix simple issues without the need to make a site visit. This allows us to be more efficient and able to fix more problems within a shorter period of time leading to greater user satisfaction.
2. Software demonstrations/training: We also assist our users with using various pieces of software. Teamviewer is a fantastic tool as it is easy to take control of a device and screen share to demonstrate software functionality and how to use certain features of the software. The tool also allows you to record the session for audit purposes and also to allow users to reference the training or demonstration to look back on in the future.
1. Remote Support - When a user logs a job about a particular issue we can conveniently take control of their device to be able to diagnose and fix simple issues without the need to make a site visit. This allows us to be more efficient and able to fix more problems within a shorter period of time leading to greater user satisfaction.
2. Software demonstrations/training: We also assist our users with using various pieces of software. Teamviewer is a fantastic tool as it is easy to take control of a device and screen share to demonstrate software functionality and how to use certain features of the software. The tool also allows you to record the session for audit purposes and also to allow users to reference the training or demonstration to look back on in the future.
- Remote access
- Chat functionality
- Screen sharing and recording
- The chat box interface can be improved
- Reconnection sometimes isn't the best experience if the connection at the users end is unstable
- Increased connection time for the free version
January 10, 2024
Honest Teamviewer Review
We use it to support the users in our Company.
It is a very handy tool and a good way to offer support to users within our domain.
We can use this to offer help in case of emergency.
We can help external partners that want access to specific resources.
It is a very handy tool and a good way to offer support to users within our domain.
We can use this to offer help in case of emergency.
We can help external partners that want access to specific resources.
- Quick remote control
- Easy to use
- Offers ways to easily identify computers within domain
- Offer more functionality when in remote session
- Offer even more features to the menu
- Teamviewer may lack some security features
January 10, 2024
It keeps promises and does what it says!
Easily connect to people's workplace in order to guide them through day-to-day tasks and to quickly fix not-blocking issues. It allows for a fast and reliable connection with the consequence of a real time (and money) saving. It's always greatly user-friendly allowing almost everyone to deal with it. Great product!
- Access and control others' workplace
- Quickly move docs between users
- I'm this much used to it that I don't know what to say
January 10, 2024
Leading remote access tool across the market
TeamViewer is used by the users to remotely assist other users on their issues. It is very compatible with various operating systems. It helps to access remote systems while working from a different location effectively. It helps to access systems in real time without any delay or issue which helps to improve productivity in real time. It is used by users while giving trainings and making educational content. It also allows transfer of file across systems.
- Great remote support with an easy to use user interface.
- Helps to transfer file in an effective manner.
- helps to support remote users in a quick and efficient way.
- Better integration with third part applications.
- Hosts having different versions are difficult to connect. Since the updates are frequent it make difficult to install the same version on hosts.
- Need to improve the training and documentation of the tool so, the users get to use all the features.
January 10, 2024
Secure Access Tool
We use TeamViewer application to support our users via remote connection, accessing their device over the internet. Regardless of the operating system, (either Server OS or Client OS) the application work seamlessly. A tool you can rely on its security, and we never faced any kind of slowness or freezing while supporting our users over remote networks. We also use this tool to connect our servers when IT admins are travelling, and it also overcomes the bit slowness of remote vpn connections.
- Seamless Remote Access of system
- Unattended access for support
- Secure file transfer
- capable to execute Remote Wake on LAN
- Remote printing features
- add additional feature to work without interactive login.
- improvement in connection over low bandwidth
- licensing price needs to be reconsidered
- should be able to connect with earlier versions if any one end user is not updated to latest