TeamViewer - Brings Teams Closer
We have been using TeamViewer since the Pandemic and we are one of the happy customers. We do our standup and daily sync-up calls through …
Starting at $24.90 per month (billed annually)
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What is TeamViewer?
TeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features.
Recent Reviews
How TeamViewer Differs From Its Competitors
Awards
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Popular Features
- Screen sharing (420)9.292%
- Over-the-Internet remote session (414)8.989%
- File transfer (403)8.585%
- Instant message (370)8.080%
Reviewer Pros & Cons
Video Reviews
7 videos
Product Review: TeamViewer Keeps Problem Resolving Remote & Flexible
01:58
Product Review: One Obstacle in TeamViewer's Ability to Keep Student's Connected is It's Pricing
02:57
Product Review: TeamViewer Keeps The Connection Strong Between In Office & Work From Home Workers
01:26
Pricing
Remote Access
$24.90
Cloud
per month (billed annually) 1 Licensed User
Business
$50.90
Cloud
per month (billed annually) 1 Licensed User
Premium
$102.90
Cloud
per month (billed annually) 15 Licensed Users
Entry-level set up fee?
- Setup fee optional
For the latest information on pricing, visithttps://www.teamviewer.com/en/buy…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $24.90 per month (billed annually)
Features
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Product Details
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- Integrations
- Competitors
- Tech Details
- FAQs
What is TeamViewer?
As a global technology company, TeamViewer offers a remote connectivity platform to access, control, manage, monitor, and support any device — across platforms — from anywhere.
With more than 600,000 customers, TeamViewer is free for private, non-commercial use and has been installed on more than 2.5 billion devices. TeamViewer operates in the field of Remote Connectivity, Augmented Reality, Internet of Things, and Digital Customer Engagement, enabling companies from all industries to digitally transform their business-critical processes through connectivity.
Founded in 2005, and headquartered in Göppingen, Germany, TeamViewer is a publicly held company with approximately 1,400 global employees. TeamViewer AG (TMV) is listed at Frankfurt Stock Exchange and belongs to the MDAX.
For more information, go to www.teamviewer.com.
With more than 600,000 customers, TeamViewer is free for private, non-commercial use and has been installed on more than 2.5 billion devices. TeamViewer operates in the field of Remote Connectivity, Augmented Reality, Internet of Things, and Digital Customer Engagement, enabling companies from all industries to digitally transform their business-critical processes through connectivity.
Founded in 2005, and headquartered in Göppingen, Germany, TeamViewer is a publicly held company with approximately 1,400 global employees. TeamViewer AG (TMV) is listed at Frankfurt Stock Exchange and belongs to the MDAX.
For more information, go to www.teamviewer.com.
TeamViewer Features
Remote Administration Features
- Supported: Screen sharing
- Supported: File transfer
- Supported: Instant message
- Supported: Secure remote access with Smart Card authentication
- Supported: Access to sleeping/powered-off computers
- Supported: Over-the-Internet remote session
- Supported: Initiate remote control from mobile
- Supported: Remote management of servers & workstations
- Supported: Centralized management dashboard
- Supported: Session record
- Supported: Monitoring and Alerts
- Supported: Multi-platform remote control
TeamViewer Screenshots
TeamViewer Videos
TeamViewer Remote: It's time for a new view
TeamViewer Remote: It's time for a new view
TeamViewer Integrations
TeamViewer Competitors
TeamViewer Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
| Supported Countries | Global |
| Supported Languages | Arabic, Czech, Danish, German, English, Finnish, French, Hebrew, Hindi, Croatian, Hungarian, Indonesian, Italian, Japanese, Korean, Lithuanian, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified) |
Frequently Asked Questions
TeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features.
TeamViewer starts at $24.9.
SolarWinds Dameware Remote Support (DRS), GoToMyPC, and BeyondTrust Remote Support are common alternatives for TeamViewer.
Reviewers rate Remote Active Directory® management highest, with a score of 9.8.
The most common users of TeamViewer are from Mid-sized Companies (51-1,000 employees).
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Reviews and Ratings
(2496)Attribute Ratings
Reviews
(176-200 of 483)Companies can't remove reviews or game the system. Here's why
July 20, 2022
An innovative & useful tool for remote connections.
We have been using TeamViewer mainly for supporting clients remotely. The best part about using this tool is its ease of usage & the right sets of features it provides. TeamViewer also facilitates us with a lot of advanced screen sharing capabilities along with a very high level of encryption. It eliminates any kind of in-person visit to the affected site as every possible troubleshooting can be done virtually over a call with the end-user. This in turn saves a lot of time & FTEs as well resulting in increased efficiency.
- No issues establishing remote connection session even in low latency network.
- Two-way files sharing capability.
- Very easy to set up & manage the connections with unique session keys.
- Flexible licensing costs.
- More integration with third party tools are required.
- Activities scheduling post remote connection is not possible.
- Can optimize its UI for a better experience.
- Version Compatibility is a major issue when connecting to a computer having the different version of the tool.
July 20, 2022
TeamViewer works great
We support clients who need an affordable method to connect to their computers remotely. It is a very user friendly experience which helps our customers better understand their own technology.
- Easy to use. It's a very short installation.
- Mobile TeamViewer applications work well with a standard PC.
- Affordable
- We don't have to change our current screen sharing software to utilize TeamViewer.
- A good internet connection is required for stability.
- Some minor vulnerabilities (as with every screen sharing advice)
July 19, 2022
TeamViewer (Remote Access)
TeamViewer is used to connect to computing resources on the internal network in order to access IT resources not published to the Internet. It is used primarily by the IT department. We also use it to provide remote support to end-points and users as and when needed. TeamViewer is easy to set up and can group resources where VPN is not an option.
- Reliable for always on-access, where VPN is not an option.
- MFA at login provides additional security.
- Random password one-time password makes accidental access harder.
- Remote control is not very refined.
- Tighter integration with windows security standards to make remote control useful.
- Session recording could be improved.
We use TeamViewer at our company as a way for our Information Technology staff to be able to access our remote workers to assist with their technical issues. TeamViewer addresses this need perfectly with a solution that allows us to remote in and resolve issues without the need for the end user to open ports in their router.
- Remove desktop.
- File transfers.
- Support chat.
- Ease of access to remote machines.
- It could be easier to tie TeamViewer into an Active Directory like Azure Active Directory.
- It would be nice to be able to change the TeamViewer ID of a saved computer if a reinstall occurred instead of having to recreate the connection.
- Have a way to remote monitor a desktop without the end user's knowledge.
TeamViewer is used to allow access to systems that we don't want or can't have open the usual ports for RDP or another built-in application for gaining remote access to systems. In this time of pandemic and working [remotely] at home or another location it is imperative to be able to access applications and systems remotely, but securely and with little hassle.
- Remote access to servers with an at terminal like experience
- Easy access to multiple systems with little setup and hassle
- Secure communication with multifactor authentication
- The interface can be a little confusing to start with, but a little invested time overcomes this
- Better organization for using with multiple systems
- It is a solid program with few faults I can think of
July 19, 2022
Quality Software
TeamViewer is mainly being used to support clients with questions and basic issues that do not need an on-site visit. This saves the customer and technician hrs and resolves issues much faster.
- Remote control is quick and easy allowing smooth service calls
- Installation is simple and customizable
- Limiting the number of host machines I can save in my account listing is a big negative. I understand limiting the number of concurrent users, but just having them all on my list doesn't affect anything but my time trying to keep all my customers updated in a spreadsheet.
We use TeamViewer to remotely assist our distributed endpoints on a daily basis. Most of these endpoints are connected to our LAN but we also connect to machines outside of our network to assist our employees while they're performing remote work.
- TeamViewer is very easy to use
- TeamViewer is known by most users and can rely upon it
- Clipboard integration and screen sharing are very seamless with TeamViewer
- Quick Connect client works well for users who don't already have TeamViewer installed
- The Corporate version of TeamViewer lacks easy permissions and sharing between groups configured within TeamViewer. Each group has to be manually configured
- TeamViewer doesn't have a tool to deploy itself, 3rd party tools or GPOs are necessary
- Remote execution of commands such as installing software or launching scripts without connecting to an endpoint would be a nice feature. 3rd party tools are needed.
July 19, 2022
Simple, Secure, Fast
The IT company we use for technology issues works with us through TeamViewer. When the program is initiated, it populates two codes we tell our IT tech. The tech then enters those codes on their end and it allows them to operate a computer as if they were sitting at our desk, even though they are at their office across town. There have only been a few occasions where they needed to come to our office and take a computer back to their shop to work on it. Otherwise, they are able to fix 97% of our issues via TeamViewer.
- Allows Remote Access to Computers
- Has never worked improperly
- Easy to Install and Use
- Cannot think of anything that needs to be improved. It works wonderfully.
July 19, 2022
TeamViewer
Score 9 out of 10
Vetted Review
Verified User
We currently use TeamViewer throughout the organization. It is utilized by our helpdesk to remote access our staff remotely. It is a great application that works silently in the background. It works consistently with no issues. Reliability of the software is very important as this is our only way to remote in.
- Remote access to staff computers.
- Help with troubleshooting.
- Allows us to maintain physical distancing during COVID restrictions.
- File transfer could be better.
July 19, 2022
TeamViewer Review
We use it to access out of band machines and one-off support requests for outside the company users. We also sometimes use it to access test machines in a pinch.
- Easy end-user interaction.
- Easy file transfers.
- Very simple setup and installation.
- Chat is easy to use.
- RDP performance could be better. Very pixelated.
- Somewhat difficult to instruct users on how to download and install the client from their website.
- Needs improved startup times for end users so that they can see their PIN numbers more quickly.
July 19, 2022
Product great for any organization
We use Teamviewer from a remote help standpoint. Our integration is with intune and JAMF and it uses very little interaction from the end-user. We do everything from intune or JAMF and use those remote sessions to get into the computer to assist our end users. Before intune and JAMF we had users go to a customized web address and had them download the remote session.
- Integration with current systems
- Ease of use
- Management of computers with the organization
- More streamlined drop down when in remote session.
- The chat box
July 01, 2022
The great software for remote support
Score 10 out of 10
Vetted Review
Verified User
TeamViewer help people who are working remotely to troubleshoot technical issues while they working from home. We use Microsoft teams to the technical issue such as VPN connections, Microsoft issues, and windows issues including installation of drivers such as networks, audio, graphics/ display, Bluetooth or any connectivity, peripherals, licenses on specific software, installing crucial software and file sharing, etc.
- tranfering of files remotely
- Unattend Remote control
- instant chat box
- Allowing multiple users to connect
- connecting instant to users
- More secured connection
- TeamVeiwer Meteengs
- Working in mobile phones
June 30, 2022
TeamViewer is a global company. but not the best.
It is used for remote management on a PC in the office. It's frequently used by individuals and is easy to understand. So easy to use. And we're using it for the customer to remote manage. But when a failure occurs, we can not prove it. we wants more support programs.
- Easy to use
- Lot of users
- Well known
- Anxiety about security
- Easy number exposure
- Must be installed
June 25, 2022
Great tool for your remote access needs
I am using TeamViewer for remote access of users' systems. This application is helping me to connect with users remotely & resolve technical issues they are facing with their systems immediately. This is helping me a lot to give immediate resolution to users with minimum downtime of systems.
- Remote access to system - You can do anything on a remote computer to troubleshoot system issues.
- Remote log off & Switch user - Remotely you can log off or use the switch user option to log in with another ID on a remote system.
- Wait for the Partner option you can use to reconnect the system again after you restart the system when you are connected remotely through TeamViewer.
- If the remote user is not having any Admin rights then also you can use TeamViewer to connect that system by using windows Admin credentials.
- We are struggling a lot to get access to all the things when the remote user is not having Admin credentials on the system. Sometimes we are facing trouble in connecting to the remote system through Admin login credentials in that situation if the user also does not have Admin rights on the local system then we are facing issues. If this is taken care of by TeamViewer then this one is the best app to work.
June 23, 2022
Avoid TeamViewer if you just need remote desktop for specified project and limited period of time
Score 1 out of 10
Vetted Review
Verified User
We did use TeamViewer in remote development work to get remote access to our computers in different locations.
- Remote desktop quality
- Ease of use after established connection
- Licensing
- Prising
- Customer care
June 17, 2022
Use of TeamViewer
Score 9 out of 10
Vetted Review
Verified User
Teamviewer is very important in our organization so that N3 support can help our field analysts in equipment activation and/or support to investigate any problems that the equipment may present. We used Teamviewer because of its lightness, simplicity and security that stands out from other similar products.
- secure remote access
- Instant Message
- File Transfer
- Access the microphone of the remote machine
June 14, 2022
TeamViewer is OK, but not my favorite
We use TeamViewer mainly for remote support of customers' computers and servers. Much of the work we do is best-done off-hours, while no one is using the computers and servers we need to work on. Being able to do this remotely means the customers can go home after their work day is done, and then we can log in remotely to do the work. It's also quite common for a customer to call in with a problem where we can quickly make a remote connection to their computer and resolve the problem, rather than having to schedule a time to drive to the customer's office to do the work in person.
- It provides secure remote access to computers and servers.
- Once it is set up and working, it is generally reliable.
- It allows us to see an organized list of customers' computers that we have access to.
- TeamViewer is very difficult to set up initially when trying to set up a permanent remote connection. It requires several steps that have to be done just right, or else it won't work, and doesn't give any indication of why it won't work.
- TeamViewer is slow to make the initial connection.
- Compared to other remote support products we use, TeamViewer lacks several features, such as the ability to see detailed information about a given computer without logging into the computer.
June 13, 2022
Simple and Useful
TeamViewer is used by a department in our organization. Our goal here is to enable the relevant department to continue its business by connecting to the system it wants to access, platform / time independent and without any additional approval. TeamViewer can solve remote access problems in a very practical way.
- Remote Connection
- Reliability
- Ease of file transfer
- Installation is simple and customizable
- User-friendly interface
- Multi Platform Support
- If either side doesn't work in the old version, that's definitely the worst feature.
- It does not work properly if there is no fast and stable connection on both sides.
When you have many users, and a problem or error occurs in a personal computer, software, or connected device, a situation that is difficult to transmit by phone, etc. can be entered into the other party's personal computer from here to understand the situation and investigate the cause. Since it has become possible to some extent, the number of visits to users can be reduced, leading to more efficient work.
- TeamViewer is used as a simpler and more secure way to connect to the other party's PC.
- With the paid version, you can establish a session by simply sending the URL to the other party, downloading the client software from this URL, and keeping it open.
- It has reduced the method of access so that it is not complicated for the end user.
- What I most want you to improve is the pricing system rather than the function. I want you to revive the purchase plan.
- I feel that the version changes frequently, so I hope you will continue to work on it for a longer period and update it.
- Certainly, considering the recent security updates, I understand that I want to maintain a new status with a subscription, but I'm concerned that it costs a lot.
TeamViewer is used to access systems remotely where Citrix or a VPN solution is not available. It allows users to interact and continue work off-site, and it also allows users to access different platforms such as Windows and Macintosh systems. We have users connecting globally to access systems in smaller remote facilities and offices, it has become an effective tool during the pandemic.
- Remote Console access
- keyboard and mouse emulation
- file transfer
- Secure
- like to see it used over an SSL connection
- better costing models for smaller companies
Score 9 out of 10
Vetted Review
Verified User
TeamViewer has been extensively used by me personally in our organization because of the covid outbreak and the lack of mobility to visit the offices physically.
It is used extensively to troubleshoot systems that are physically kept in the office and access them in the most secure way. Easy to use and extremely user friendly.
It is used extensively to troubleshoot systems that are physically kept in the office and access them in the most secure way. Easy to use and extremely user friendly.
- Good connectivity in low internet bandwidth
- Cost effective
- Secure
- Timeout limit should be optimised
- Unattended access should be improved
- Lag in input should be improved
May 15, 2022
One of the best tool for remote dekstop services
I'm using TeamViewer for many years, but during the lockdowns during the pandemic peak days, we all were mandated to work from home. Now, we are having most of our files on our office PC and then TeamViewer played a vital role, it allowed accessing the office systems via our laptop or mobile remotely.
- TeamViewer works great in all the environments.
- It works on Smartphones, Tablets, and Computers as well.
- It can be also used to transfer files, chatting, video calling, remote printing, etc.
- TeamViewer is one of the best solution for remote diagnosing.
- Its premium pricing is subscription based, and is a little bit on the higher side.
- It doesn't work as expected on slow internet connections, connection breaks so often.
- Remote wakeup feature doesn't work on many systems.
May 15, 2022
TeamViewer for a software developer
Score 10 out of 10
Vetted Review
Verified User
I use TeamViewer to perform deployment tasks on application servers remotely, I also use it to control my computer remotely and perform code reviews, ticket management, connect through VPN networks, check application logs, do error handling and perform devops and infrastructure tasks.
- Full control of equipment remotely.
- Compatibility with different operating systems.
- Very easy to use.
- Sometimes is difficult to connect and I got several errors before I can get connected.
- It should have a version of the UI more adapted to mobile devices.
- The possibility to control mobile devices.
May 05, 2022
Great All-In-One solution only if you use it all
We used TeamViewer as a remote desktop access to get support users with the different solutions they're using. It was deployed across all departments to speed up issues resolution and more importantly, allow agents to get better reproducible examples of what is not working as well as the environment variables.
- Straightforward setup for both admins and users.
- Very proficient file transfer.
- All-in-one solution if you need more than desktop control.
- Difficult to justify the price considering all other alternatives.
- No self-hosted option which ended up being a deal breaker for us.
- Customer support got worse over the years, difficult to reach out.
TeamViewer is currently our remote support solution to manage endpoint computers and really helps us with our remote workforce. It allows us to connect and view the user's screen, and makes troubleshooting easy. All that's needed is a network connection, so this is a game-changer for us. We can also use TeamViewer to transfer files.
- Connect to an end user's computer or mobile device.
- Allows our IT department to support a remote workforce
- Makes transferring files from one device to another easier
- Some connections are periodically dropped
- Speed of connection
- UI could be simplified