TeamViewer - Brings Teams Closer
We have been using TeamViewer since the Pandemic and we are one of the happy customers. We do our standup and daily sync-up calls through …
Starting at $24.90 per month (billed annually)
View PricingOverview
What is TeamViewer?
TeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features.
Recent Reviews
How TeamViewer Differs From Its Competitors
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Screen sharing (420)9.292%
- Over-the-Internet remote session (414)8.989%
- File transfer (403)8.585%
- Instant message (370)8.080%
Reviewer Pros & Cons
Video Reviews
7 videos
Product Review: TeamViewer Keeps Problem Resolving Remote & Flexible
01:58
Product Review: One Obstacle in TeamViewer's Ability to Keep Student's Connected is It's Pricing
02:57
Product Review: TeamViewer Keeps The Connection Strong Between In Office & Work From Home Workers
01:26
Pricing
Remote Access
$24.90
Cloud
per month (billed annually) 1 Licensed User
Business
$50.90
Cloud
per month (billed annually) 1 Licensed User
Premium
$102.90
Cloud
per month (billed annually) 15 Licensed Users
Entry-level set up fee?
- Setup fee optional
For the latest information on pricing, visithttps://www.teamviewer.com/en/buy…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $24.90 per month (billed annually)
Features
Return to navigation
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is TeamViewer?
As a global technology company, TeamViewer offers a remote connectivity platform to access, control, manage, monitor, and support any device — across platforms — from anywhere.
With more than 600,000 customers, TeamViewer is free for private, non-commercial use and has been installed on more than 2.5 billion devices. TeamViewer operates in the field of Remote Connectivity, Augmented Reality, Internet of Things, and Digital Customer Engagement, enabling companies from all industries to digitally transform their business-critical processes through connectivity.
Founded in 2005, and headquartered in Göppingen, Germany, TeamViewer is a publicly held company with approximately 1,400 global employees. TeamViewer AG (TMV) is listed at Frankfurt Stock Exchange and belongs to the MDAX.
For more information, go to www.teamviewer.com.
With more than 600,000 customers, TeamViewer is free for private, non-commercial use and has been installed on more than 2.5 billion devices. TeamViewer operates in the field of Remote Connectivity, Augmented Reality, Internet of Things, and Digital Customer Engagement, enabling companies from all industries to digitally transform their business-critical processes through connectivity.
Founded in 2005, and headquartered in Göppingen, Germany, TeamViewer is a publicly held company with approximately 1,400 global employees. TeamViewer AG (TMV) is listed at Frankfurt Stock Exchange and belongs to the MDAX.
For more information, go to www.teamviewer.com.
TeamViewer Features
Remote Administration Features
- Supported: Screen sharing
- Supported: File transfer
- Supported: Instant message
- Supported: Secure remote access with Smart Card authentication
- Supported: Access to sleeping/powered-off computers
- Supported: Over-the-Internet remote session
- Supported: Initiate remote control from mobile
- Supported: Remote management of servers & workstations
- Supported: Centralized management dashboard
- Supported: Session record
- Supported: Monitoring and Alerts
- Supported: Multi-platform remote control
TeamViewer Screenshots
TeamViewer Videos
TeamViewer Remote: It's time for a new view
TeamViewer Remote: It's time for a new view
TeamViewer Integrations
TeamViewer Competitors
TeamViewer Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
| Supported Countries | Global |
| Supported Languages | Arabic, Czech, Danish, German, English, Finnish, French, Hebrew, Hindi, Croatian, Hungarian, Indonesian, Italian, Japanese, Korean, Lithuanian, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified) |
Frequently Asked Questions
TeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features.
TeamViewer starts at $24.9.
SolarWinds Dameware Remote Support (DRS), GoToMyPC, and BeyondTrust Remote Support are common alternatives for TeamViewer.
Reviewers rate Remote Active Directory® management highest, with a score of 9.8.
The most common users of TeamViewer are from Mid-sized Companies (51-1,000 employees).
Comparisons
Compare with
Reviews and Ratings
(2496)Attribute Ratings
Reviews
(26-50 of 483)Companies can't remove reviews or game the system. Here's why
January 24, 2024
The best remote support application ever.
We were using different software to share screen during pandemic day to enhance productivity but most of the time we got limited functions or server issues. As a result, we used to lost multiple productive hours. We were looking for an application who can sort out day on day remote screen sharing issue and should have no security lags. TeamViewer solved our issue with no further issues.
- Remote screen sharing- since we are working with a large team, we need to manage the system. TeamViewer does it.
- Installing new applications remotely and Safely.
- Troubleshooting the IT and application issues like emails are not syncing. Failure of Excel loading etc.
- Video Support within the application would be highly recommended.
- Software can be more lighter.
- The login to other system should be done by OTP rather then session passwords or long codes.
January 23, 2024
The best help any support team needs!
TeamViewer is a fantastic tool used by our support team and engineers. Our support team use it with clients to help diagnose configuration problems with their AV kit. Our engineers also do the same, but mainly for quick remote changes to any control programs for both video and audio systems if the code needs changing on the fly.
- Fast response to reach customers
- Incredible quality and speed
- Intuitive UI
- Personal plans for non business users.
January 23, 2024
TeamViewer the Future of Support
We use TeamViewer for support of desktop / laptop computers both on site and remote.
- Windows updates
- teaching / showing customer process..
- logging in a admin
- the updates are not always easy or straightforward.
- 2fa with share codes would be awesome..
- road map of product updates
January 23, 2024
TeamViewer: Unleashing power of Remote Colloboration
TeamViewer is used in my organization mainly for remote support and collaboration. The main buisness problems it helped me in solving are virtual meeting, presentation, secure document access and authorization. The scope of my use case is mainly revolves around remote work and collaboration and allowing members of to collaborate in real time.
- Collaboration: great SECURE access of shared documents in real-time
- Streamline collaboration on projects
- ensuring secure access to specific documents to authorized memebers only.
- Resolving techincal issues remotely.
- Performance issues in low-bandwith situation / slow-internet connections
- Missing project management integration
- Absense of offline functionalaity to work offline
- Missing customization options for users per their needs and interface
January 23, 2024
Dear TeamViewer - You Need More Price Options
I have over 100 computers that I manage using TeamViewer across the country. It has been extremely useful to me, however, the price has almost doubled since I had started paying for their service five years ago from $600+ to almost $1200 per year. There are competitive companies that offer the same service for $199 per year. Although they have been great, I will be forced to switch.
- makes it easy to help clients
- assist any time anywhere even from my phone
- help troubleshoot issues with other support companies even when I am not there.
- smaller packages for smaller businesses.
- Charge less money.
- Change that awful new interface
January 23, 2024
TeamViewer and the ease of remote support
TeamViewer is the go-to for remotely accessing and supporting our customers. The ability to create an inventory of customer connections and manage them effectively has become keystone of remote support. The customisation of the support portal and QuickAssist option make supporting customers easy, effective and almost seamless. Additionally, the options available make streamlining the experience at both ends a breeze.
- Easy access - clients for numerous operating systems
- Works with or without and account
- File transfers are seamless and fast
- Erroneous detection of commercial use
- Nothing more to add. Works very well.
January 23, 2024
Secure Remote Access through TeamViewer
We use TeamViewer in our organize for our IT support team to access our PCs to troubleshoot the problems related to software or any other tool, and resolve those problems remotely. So, we don't need to take our PCs and laptop to the IT department for troubleshooting, and IT people don't need to come to the operations department to check the issue.
- By using TeamViewer, our IT support team has been able to solve the problems very quickly
- Since we can refresh the password, the security of the session is assured, so the same IT support consultant can no longer access my PC with the same password.
- Files can be moved and copied through out the PCs, so that the required files, tools can easily be moved and installed through the session
- Sometimes, it is taking a bit of time to start the session (the incoming connection to load), so that the initializing time of the session can be increased
- There's no option to create own ID as Your ID. So, it will be user-friendly if we can generate our own TeamViewer ID in our desired way
- When the network connection is changed (connected to a VPN while the session is active), the session gets disconnected, and sometimes have to restart the TeamViewer, so it's better if TeamViewer can identify the network connection changes automatically and automatically reconnect using the new network.
January 23, 2024
Good for desktop to desktop, but lacks easy web access
Instead of physically going to a user's workstation, we are able to remote into it in a non-intrusive manner so that we can see their issue in real-time instead of them trying to describe their issue. Also, during off-hours, if a person is having trouble remotely access ing their workstation, I can easily check its status.
- Ease of access from desktop app
- Announcing presence of support to host
- Easy to add a new one-time connection
- To use the web app, the desktop app has to be installed - this means on vacation, I still have to bring my laptop
- There are regular instances when all machines are connected to the internet but TeamViewer says the user is offline
January 23, 2024
Core TeamViewer product is excellent, have struggled with Backup
We use TeamViewer for both remote acces/ support and server backups. We are big fans of the remote access and support, however we have had some frustrating experiences with TeamViewer backup, and the vendor support of the product. Remote connections work well and that is internally a preferred solution to connect both within the organizational infrastructure and externally to our devices that may be on other networks. The backup solution has failed to initiate several times and we never made any headway with the vendor on a root cause analysis of why it would fail to trigger or store backups.
- Remote desktop connection
- Access across known, internal networks
- Access across unknown, external networks
- TeamViewer backup has not lived up to expectations
- Backups fail to generate
- Intermittent difficulty accessing backups
- Frustrating support with TeamViewer backup
Our small business was using TeamViewer to remotely connect to client devices and internal devices within our network. The goal was to easily and securely do the work on remote devices, to change configurations, debug problems, reduce errors and simplify internal processes. These are key business objectives for our business
- Remote networking
- Remote bug fixing
- High security
- Cost
- Customer support
- Client onboarding
January 23, 2024
TeamViewer is the best tool for remote access
In my organization, TeamViewer is very useful as we are working remotely, so when we are facing any problems or issues while working on our laptop, we can directly contact the IT team and provide the ID and password so that they can access our laptop to help us resolve the issues we are facing. It is also useful for new software installations, which can be handled by the IT staff because we cannot install them directly without an admin ID and password. Employees who are working remotely can use this software, which saves time while working.
- It is quite useful for installing new software.
- It also allows us to access remote devices from both computers and mobile devices.
- There is adequate security on the connection to prevent access by anyone.
- It allows us to quickly change the password and generate it randomly without any delay.
- I will suggest adding a feature that can generate passwords randomly within a timeframe that is set by the user so that it is more secure.
- You can focus on increasing the speed at which files are transferred.
January 23, 2024
Teamviewer is pretty good, maybe a tad expensive, but good
I use Teamviewer to remote onto my colleagues computers in other cities and offices to help them install audiology software and fix IT issues with their computer. I do enjoy Teamviewer as it makes it easy to do this and I never have any issues.
- Help fix IT Issues
- Log onto someones PC
- Download Software
- Less expensive
- More capabilities
- Different plans to choose from
TeamViewer stands out for its impressive file transfer capabilities, demonstrating remarkable speed when handling large files. Facilitating seamless online meetings with video conferencing features, TeamViewer ensures ease of use and effective organization, enhancing collaborative efforts. The product's robust security measures provide a trustworthy platform for remote control, safeguarding sensitive information during interactions. The mobile app complements the user experience with its user-friendly interface, making remote access and control convenient on the go.
- Remote access without lag.
- Full screen sharing accessibility.
- Easy to connect options.
- It would be great to have one admin able to connect and address multiple users if there is a similar issue at multiple systems by taking remote access.
January 22, 2024
TeamViewer - Best Way to Remote Monitor Your Team and Clients
We are an ICT Solution Provider company and we use TeamViewer Solution for remote support, remote access, and even for online meetings during solving problems remotely. It allows us to assist our clients remotely specially to solve their network related issues. We can also work with colleagues from anywhere, stay connected with remote devices and office servers through it.
- Accessing a remote desktop, laptop, server or network device
- Remote guidance to customers by taking over the laptop or desktop of the customers
- Supporting through NOC during weekends and holidays
- Helping a young recruit remotely while supporting a client
- Checking office servers from a remote location
- The online meeting feature needs improvement
- File sharing needs to be improved
- A trail log of all the access and changes done during remote support
January 22, 2024
a simple way to connect to our customer and agents
we use teamviewer for supporting our agent of selling, they have installed it on work android samsung tablet and we support them in various problem. We also use quick support to let our tecnician connect to our pc or servers and solve problem ,installa new software, give assistance and similar
- fast connection
- great quality
- ease of use
- the app si very slow at the start
- very expensive
- vocal chat is not perfect
January 19, 2024
Solid tooling
We use TeamViewer primarily for Remote support by the IT helpdesk. We use TeamViewer to support end users with all types of workplace related issues and questions. Our support department uses this as their primary remote support tool, remotely connecting to users. The general consensus is that this tool suits our needs very good.
- Secure connection
- Ease of use
- Stable
- Requires knowledge to prevent security issues (leave session open/unattended)
- Users can sometimes be a bit overwhelmed
- Integration with teams
January 19, 2024
TeamViewer - Excellent for small business
We use TeamViewer to mostly to connect with our small to medium business clients, but also the occasional enterprise client. The interface for us is excellent, but what makes it really great is the ease of downloading a single use version with our clients. Often they don't exactly have the skills needed to facilitate a remote login on their computer. We have never run into an error with the version we are using and it blows the client away when we remote in and help them on their computer. The most common use for us is to help load drivers on our clients' computers or to allow us to remote into another device that resides on their network. Without TeamViewer there would be no access without driving (often hundreds of miles).
- Ease of downloading single use for end user
- tracking all clients through login screen
- open new cases
- put customer at ease when logging in remotely
- Streamlining existing clients
- integration into outlook
- when a user has multiple screens, being able to see all at once rather than having to scroll through to find what you're looking for
January 19, 2024
TeamViewer review
We use TeamViewer to login into clients computers to view their desktop to troubleshoot and issues they are having. We handle and technical issues they have with the company’s software. We can take control and really just troubleshoot everything on the technical side which can be very helpful when the customer is not that technical.
- Responsiveness
- Stability
- Ease of use
- Sometimes it will just kick you out and then it won’t connect anymore.
- I like the sessions if the direct connect fails.
January 19, 2024
TeamViewer is a lifesaver!
Some of the business problems that we face everyday is that we need constant technical support, and it can be difficult since we work remotely. TeamViewer has helped us to solve those issues efficiently, we don't waste time and resources to move to another location or support office physically anymore.
- remote technical support
- ease to use for the user and the support team
- convenient and non invasive
- I wish it could have more funcionalities or control
- sometimes it freezes with no reason
- it can be quite expensive
- sometimes you don't know who is checking your computer remotely, could be a scammer
January 19, 2024
TeamViewer a great Remote Access Tool
We use TeamViewer to get quick access to workstations and servers that we access remotely.
The tool is quick to load and allows us to gain full access to the workstations as well as allowing us to manage many different servers with the application installed.
The tools security for logging in also is a plus.
The tool is quick to load and allows us to gain full access to the workstations as well as allowing us to manage many different servers with the application installed.
The tools security for logging in also is a plus.
- Quick Screen refresh with slow network connections
- Light app to install on workstations
- Easy to use tool
- Additional features to view applications installed on a workstation
January 19, 2024
TeamViewer for the Win
Our IT and CAD support groups utilize TeamViewer to provide technical assistance and support to our end users in our hybrid work environment. TeamViewer allows us to connect remotely to their computers, laptops and tablets to see what they see first hand and more efficiently troubleshoot and fix any issues.
- Ease of Use
- Provides full control of endpoint remotely
- easily reconnects after reboot
- Flexible license management
- Client hasn't changed much
- Relies on endpoint client versus cloud center
January 19, 2024
Wonderful communication Software
We use TeamViewer for client meetings to show the clients how to use and assist them. The problem that TeamViewer has solved is it lets you connect for free and also allows screen-sharing this is very easy for clients who are not very technical we can also set up meeting which is awesome.
- setting up meetings
- easy joining
- awesome support
- remote access can be used for malpractices such as hacking and ransomware.
- the black screen feature is a major disadvantage which gives the user access to black the screen of the remote-connected devices hiding background processes.
- requires strong bandwidth for video connection.
January 19, 2024
A fast and easy-to-use application for remote access
TeamViewer is a great software for remote access. It helps IT diagnose and debug issues easily without having physical access to a work station. The file transfer feature also helps to transfer files quickly. All of this while also having a call feature to communicate with the end user really bring it all together. It can also be used as a tool for collaboration.
- Fast and easy-to-use
- File transfer is particularly helpful
- Good for collaboration as well
- Tends to get slow sometimes
- If both machines have a different screen resolution then the image gets distorted
January 19, 2024
TeamViewer is a great tool for advanced technical support!
We use TeamViewer to help our customers with technical support issues, training, and problem-solving. We also use this internally to assist our sales team in getting their demo equipment set up for independent use. Sometimes, our customers do not have the technical chops to get through the configuration of their equipment or are having trouble with a feature that our technical support staff is able to assist with. Likewise, our sales teams are focused more on account management than the technical aspects of the gear, so being able to help remotely is a huge time saver.
- Screen sharing.
- File transfer.
- Secure connections.
- Remote audio transmission.
- Slightly laggy sometimes.
- Don't like the lockout feature after multiple attempts.
- Audio sourcing is confusing sometimes.
January 19, 2024
My TeamViewer Journey.
I use TeamViewer to offer end-user support to my remote clients. This is in support of a financial management system called SunSystems. In addition to this, I also use it to offer training to my remote users who use the FMS. The module includes financials, procurement, Asset Management, and reporting options.
- Connection to remote users over non consistent connection.
- The screen resolution is very good making it very clear to work on remote machines.
- It has a lot of interactive options when working remotely that enable you to work and interact with the client remotely.
- I like the window after you close a connection that enables you to write a brief summary of your closed connection.
- Am new to TeamViewer and still exploring the application.