TeamViewer - Brings Teams Closer
We have been using TeamViewer since the Pandemic and we are one of the happy customers. We do our standup and daily sync-up calls through …
Starting at $24.90 per month (billed annually)
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What is TeamViewer?
TeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features.
Recent Reviews
How TeamViewer Differs From Its Competitors
Awards
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Popular Features
- Screen sharing (420)9.292%
- Over-the-Internet remote session (414)8.989%
- File transfer (403)8.585%
- Instant message (370)8.080%
Reviewer Pros & Cons
Video Reviews
7 videos
Product Review: TeamViewer Keeps Problem Resolving Remote & Flexible
01:58
Product Review: One Obstacle in TeamViewer's Ability to Keep Student's Connected is It's Pricing
02:57
Product Review: TeamViewer Keeps The Connection Strong Between In Office & Work From Home Workers
01:26
Pricing
Remote Access
$24.90
Cloud
per month (billed annually) 1 Licensed User
Business
$50.90
Cloud
per month (billed annually) 1 Licensed User
Premium
$102.90
Cloud
per month (billed annually) 15 Licensed Users
Entry-level set up fee?
- Setup fee optional
For the latest information on pricing, visithttps://www.teamviewer.com/en/buy…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $24.90 per month (billed annually)
Features
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Product Details
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- Integrations
- Competitors
- Tech Details
- FAQs
What is TeamViewer?
As a global technology company, TeamViewer offers a remote connectivity platform to access, control, manage, monitor, and support any device — across platforms — from anywhere.
With more than 600,000 customers, TeamViewer is free for private, non-commercial use and has been installed on more than 2.5 billion devices. TeamViewer operates in the field of Remote Connectivity, Augmented Reality, Internet of Things, and Digital Customer Engagement, enabling companies from all industries to digitally transform their business-critical processes through connectivity.
Founded in 2005, and headquartered in Göppingen, Germany, TeamViewer is a publicly held company with approximately 1,400 global employees. TeamViewer AG (TMV) is listed at Frankfurt Stock Exchange and belongs to the MDAX.
For more information, go to www.teamviewer.com.
With more than 600,000 customers, TeamViewer is free for private, non-commercial use and has been installed on more than 2.5 billion devices. TeamViewer operates in the field of Remote Connectivity, Augmented Reality, Internet of Things, and Digital Customer Engagement, enabling companies from all industries to digitally transform their business-critical processes through connectivity.
Founded in 2005, and headquartered in Göppingen, Germany, TeamViewer is a publicly held company with approximately 1,400 global employees. TeamViewer AG (TMV) is listed at Frankfurt Stock Exchange and belongs to the MDAX.
For more information, go to www.teamviewer.com.
TeamViewer Features
Remote Administration Features
- Supported: Screen sharing
- Supported: File transfer
- Supported: Instant message
- Supported: Secure remote access with Smart Card authentication
- Supported: Access to sleeping/powered-off computers
- Supported: Over-the-Internet remote session
- Supported: Initiate remote control from mobile
- Supported: Remote management of servers & workstations
- Supported: Centralized management dashboard
- Supported: Session record
- Supported: Monitoring and Alerts
- Supported: Multi-platform remote control
TeamViewer Screenshots
TeamViewer Videos
TeamViewer Remote: It's time for a new view
TeamViewer Remote: It's time for a new view
TeamViewer Integrations
TeamViewer Competitors
TeamViewer Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
| Supported Countries | Global |
| Supported Languages | Arabic, Czech, Danish, German, English, Finnish, French, Hebrew, Hindi, Croatian, Hungarian, Indonesian, Italian, Japanese, Korean, Lithuanian, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified) |
Frequently Asked Questions
TeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features.
TeamViewer starts at $24.9.
SolarWinds Dameware Remote Support (DRS), GoToMyPC, and BeyondTrust Remote Support are common alternatives for TeamViewer.
Reviewers rate Remote Active Directory® management highest, with a score of 9.8.
The most common users of TeamViewer are from Mid-sized Companies (51-1,000 employees).
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Reviews and Ratings
(2496)Attribute Ratings
Reviews
(51-75 of 483)Companies can't remove reviews or game the system. Here's why
January 19, 2024
TeamViewer, its expensive if you want SSO and advanced security
We now primarily use it when other vendors require us to for support reasons. We don't actively use this on a daily basis.
We prefer to use other products due to security concerns. It has become very hard to secure access to TeamViewer unless you pay for the most expensive enterprise license.
We prefer to use other products due to security concerns. It has become very hard to secure access to TeamViewer unless you pay for the most expensive enterprise license.
- Remote support toolset is fully featured
- Consistent, easy and familiar user interface
- Performance is good
- Pricing and licensing
- SSO missing on basic plans
- Security, loved by threat actors
January 19, 2024
Powerful remote access but with some issues.
We use TeamViewer to provide technical support to some of our customers.
- Provides system level access to client PCs.
- Provides unattended access.
- We can reconnect after a reboot.
- Needs a compatible version.
- Needs to be installed on both connecting systems.
- There's no free client version.
January 19, 2024
Teamviewer (can't work without it).
I own a small SMB IT company that remotes into almost all of my clients using current version 15. I either install Host mode, so I have access 24/7, or for smaller clients, I use the basic Teamviewer download. I started with Teamviewer back in 2007, version 3, and have, over the years, upgraded my version to 15, which works great for me & my clients.
- Remote access.
- Fast connections.
- Secure connections.
- Simple interface.
- I use basic features with no issues.
- Nothing comes to mind.
January 19, 2024
TeamViewer Review.
Team viewer is used to remotely assist customers with computer repair and maintenance issues. The product is outstanding in quality, with great ease of use and excellent security features.
- Remote access.
- File transfer,
- Screen recording,
- Ease of use,
- Ability to change device accessing remote computers - difficult to find confirmation of devices assigned (max of 3 is ok) , because I use more than three devices to remotely access customers; I am disappointed that there is a limit to how many changes per year can be made, and the ambiguity of this restriction (i.e., what is the count for device changes already made).
January 19, 2024
Great product and well worth the investment.
We use this application for remote service and support of our installed products. Additionally, we use this product for remote access to internal training and development systems.
- Connects relatively easily.
- Easy to add devices that are regularly accessed.
- Easy to download and upload files to remote sites.
- Good at managing users.
- It seems uncertain at times how we can use the same account on both ends.
- Leave out the advertising.
January 19, 2024
Better than most of the remote management options out there.
We run 40+ Point of Sale and a similar number of Mobile Point of Sale stations, ~40 headless mini-PCs running videos, 250 computers, laptops, and desktops at 9 locations, and serve a number of remote workers. We use Teamviewer to manage them, perform troubleshooting, apply updates and patches, guide users, perform training, etc. Teamviewer is the primary tool I use, although I have used others like Splashtop in the past.
- Easy Access remoting in (and notifying users).
- Controls and access to the end point system.
- Sorting machines by type, function, and organizational unit.
- The ability to send command line requests and troubleshooting without fully logging in when a connection is spotty or drops unexpectedly.
- As mentioned above, with spotty connections, it would be nice if, while performing a file transfer and the connection fails, Teamviewer would automatically attempt to reconnect and resume the transfer if it had not been completed.
- permission inheritance, I was made a company admin, and for a number of devices, I only have easy access. increasing my permissions has had to be done manually for each device in the group.
We use TeamViewer to remotely access remote computers to control their desktop and help troubleshoot application issues. We also use it to transfer files as needed to support the computer. The ease of use is one of the main benefits of TeamViewer. We do not use the audio and video features of Teamviewer.
- Easy to use encryption while remotely connected
- Ease of connecting to the other computer
- Provides logging of remote access
- Transferring files between computer
- Better connectivity performance
- Updates to TeamViewer are hard to navigate and remain consistent
- Support of multi-users
- The UI is clunky
January 19, 2024
Clean, Simple and Light.
It is used sparingly, but when necessary, it is incredibly useful and allows us access quickly and efficiently. When users are having issues but are not near the main office, this has been most useful, and it is very light on the systems.
- Screenshare
- Quick simple access.
- Easy to allow the assister to control of the system.
- Super light on the systems we put it on.
- Access can be a little clunky in terms of passwords and access like that.
- A lot of clicks to access the download link on the site.
January 18, 2024
Connect remotely, but at a much higher cost
We are an MSP and connect to many servers and end-user workstations. It is sometimes difficult to keep accurate inventory of all our devices, and connect to them when needed. Our biggest needs include needing to connect to servers in many different locations, and support end-users while they are showing us a problem on their screen. It is often very difficult to have someone describe a problem to us, so the ability to jump on their computer and assist is very helpful.
- Instant and quick connection to any device, with very little issues
- The ability to scale-up a display and emulate a RDP session without using the RDP protocol
- Ease of installation and integration
- Simple interface for technicians and staff
- The admin interface is dated and difficult to use
- It is difficult for us to walk end-users through installing the software. Once they provide us the codes to connect, we can usually get on. But getting to that point is not difficult for those that are not technically inclined
- The price has continued to climb and features are not added at the same pace to make the price increases worthwhile
- Customer support has been difficult or unresponsive
January 18, 2024
TeamViewer Review
Score 8 out of 10
Vetted Review
Verified User
I use TeamViewer frequently in my organization, especially for troubleshooting problems on user's PCs. It is a great safe to use and reliable software for Remote Desktop. It offers great command and control for remote computers, as it could be used for troubleshooting problems, or simply just leaving your pc at the office and accessing it from the commodity of your home (which can be desk, sofa or bathtub).
- Remote control
- Command and control
- Troubleshooting
- Remote access
- Accounts
- Prices
- Sales
January 17, 2024
TeamViewer
With a high percentage of employees working remotely it makes things much easier to remote in as if you are in front of their machine to troubleshoot any issues they are reporting to the help desk for example. As well as how it handles multiple monitors which most users have at home.
- Ease of remoting in to users machines
- Handling multiple monitors
- Ability to execute commands remotely
- Have not come across anything needing improvement
January 17, 2024
Remote assistance with TeamViewer
We use virtual desktops to gives users access to our internal network resources. During and after corona we introduced TeamViewer to give suppliers access to their products on our network.
Normally this would require us to deploy additional virtual desktops and licenses and higher cost for consultants driving to our location.
With TeamViewer we we have a product that is widly accepted and easily monitored by our IT staff to meet security standards
Normally this would require us to deploy additional virtual desktops and licenses and higher cost for consultants driving to our location.
With TeamViewer we we have a product that is widly accepted and easily monitored by our IT staff to meet security standards
- Remote desktop/server access
- File transfer
- Secure
- Use microsoft authenticator 2fa
- Managing sessions getting locked
- Handle version differences between client/server
January 17, 2024
TeamViewer comes highly recommended!
At work, we use TeamViewer to address various IT related issues remotely. In my most recent cases I had some software issues and my coworker from IT was able to gain remote access to my company laptop to correct the software issues. TeamViewer gave my coworker full control of my laptop and my issue was resolved pretty quickly without having to physically take my laptop to our IT department.
- Remote Access
- Excellent Connectivity
- Easy to download software
- Excellent for companies with IT departments
- Less download options - I was a little confused the most recent time I needed to download TeamViewer on my personal computer. I wasn’t very clear on which option to choose.
- No other issues seen with this software for me. It works flawlessly from different places in the world!
January 17, 2024
Great tool for organization.
In our organization, TeamViewer is essential for remote computer access and seamlessly overcoming long-distance barriers. With a substantial number of employees in our organization working remotely, TeamViewer is instrumental in enhancing efficiency from different locations. Its application extends to remote work and support, significantly contributing to heightened overall productivity and improved connectivity across the organization.
- It enables IT department to provide remote support efficiently.
- It is easy to install and use.
- Needs to download.
January 16, 2024
TeamViewer Use for Remote Troubleshooting and Machine Builds.
We use TeamViewer to remotely log into customer accounts for PC troubleshooting, installing software, removing software, hardware updates, and anything else that requires administrator rights. Our regular users do not have administrator rights to make changes to their PCs. TeamViewer allows us control and access to typing on their machine as well as copying and pasting info, which other applications do not allow.
- Allows for remote access and control.
- Allows typing and copying and pasting.
- Allows for audio communication.
- Audio controls are not easily noticed and can interfere with the audio from a Teams call if not turned off.
- The option for reconnecting after a customer reboot is easily missed, and you will need to get the new password that is generated to reconnect because the password changes after a reboot.
- needs better auto-reconnect function.
January 16, 2024
There is a Team in TeamViewer.
Now, after COVID, everything went remote, even harder for support services and maintenance teams, as well as maintaining computer parks. TeamViewer can help with most of the tasks that are simple to do and hard to explain to a non-tech person, and this is where it excels for our company.
- Remote Connectivity.
- Easy maintenance.
- Easy troubleshooting.
- Server connectivity.
- Mobile application stability improvements.
- Improve lag on low bandwidth connections.
- Cheaper or free tier for development purposes.
January 16, 2024
The best ally for remote technical support!
As a manufacturer of electronic equipment, we need to provide remote technical support, in particular to our regional distributors, who are located hundreds of miles from our central engineering office. Typical problems range from being able to remotely see and analyze the behavior of some of our equipment that is at fault as well as being able to make firmware corrections if necessary. We found TeamViewer the perfect tool to solve the remote technical support challenges our activity presents us with daily.
- Actually, the way to access the remote PC is very well developed; it turns out to be a simple and, at the same time, safe process for the client.
- For our specific technical support situation, the ability to transfer files to the remote PC is essential; TeamViewer meets that requirement perfectly and in a simple way.
- The possibility of using TeamViewer in free mode for non-commercial use is very welcome.
- We have found situations of version incompatibility between the local PC and the remote PC that prevented the use of the system until they were updated to the most recent versions. It would be good to simplify that requirement if possible.
- Although it is logical that the better the internet connection, the better the system works, perhaps the use of bandwidth could be optimized even further and be able to function fluidly on slow internet connections.
- Although we do not need to transfer large files, we have seen that it becomes a bit complicated when the file to be transferred is large. However, it has worked perfectly for our daily use.
I use TeamViewer at a small non-profit to remotely control various computers & servers not assigned to a specific person. For example: printer kiosks, digital signage displays, and IP camera servers. It puts the remote connections in one spot so that I can remotely assist users or perform manual maintenance/troubleshooting even when no one is there.
- Interface lists all managed computers in one spot
- Multiple simultaneous remote connections in tabs or different windows
- Interactive remote-control - allows sharing control with user physically present
- Easy setup - no port forwarding required, works with NAT
- Also has a free version for personal use at home
- Remote control on mobile app works really well
- Questionable reputation for security in the past
- Expensive for very small-scale use cases
January 16, 2024
Remote support done smart.
We are using Teamviewer as a remote access solution for our support people throughout the company to support our employees and customers. Our help desk uses the software daily to connect to employee machines to understand better the problem an employee is having. We also use it to "take over" a computer to install software or apply an out-of-band patch. Others are using it to support software on our customer computers out in the field.
- Security is great.
- The client manages connectivity very well.
- The interface is easy for end users to understand and navigate.
- I do not like the what's new pop-up, it can confuse users.
- The data transfer screen can be confusing at times.
- The program sometimes forgets it is licensed and asks for a login.
January 16, 2024
Classic Tool for Remote Support
TeamViewer provides quick and easy remote access to our company's computers. It provides an easy way to offer remote support for end users or giving an external partner temporally access to a system. It is a well known tool in the IT world, so the chances that an external partner knows about it or has it already in use are high.
- Quick and easy access to remote clients or servers
- Prompt for user's consent or direct access
- Well known tool in the IT world
- The once very simple and straight forward UI is getting more and more cluttered
- Licensing not very transparent - perpetual does not mean it will always work
- Access is per default not restricted to internal IT, a user could let anyone access his company pc
January 16, 2024
TeamViewer Makes Sense.
In our hotel, we use TeamViewer with our camera system. This allows managers and key employees to view the cameras while off-site. In addition to the peace of mind, this brings, it is crucial to assist us with guest and employee safety. The ability to log in from home and view the over 40 cameras on the property is helpful for our security personnel in emergencies. We can also often assist Guest Service Agents or Bartenders with troubleshooting by logging in to devices on the property.
- It is great for logging into cameras while off property to view them.
- Its great for troubleshooting Guest Service POS systems.
- It's great for trouble shooting Food and Beverage POS systems.
- There is not much to be improved upon.
- Support could always be faster, though Teamviewer is easy to use.
January 16, 2024
TeamViewer
We use TeamViewer to manage about 350 computers remotely. It allows me to support people more easily. It has allowed me to respond to users faster than I have before. I can address an issue as soon as a ticket comes in. I do not need to worry about tracking computers down, and I can support our users from anywhere.
- Performance is good.
- Easy for techs to use.
- Has good built in tools.
- Needs better support.
- Needs a better way to deal with duplicate machines.
- It should be easier to add machines to an organization.
January 16, 2024
Easiest Tool For Remote IT Support In A Hardware Setting
TeamViewer is used by our Technical Support Team to assist our customers with remotely configuring our hardware. Sometimes our customers have issues with their networks and our devices on their networks so we need to connect remotely to resolve these situations. TeamViewer allows us to connect remotely and diagnose issues quickly.
- Remote Connection
- IT Support
- Fast Resolution
- Easier chat functionality
- Less perception from some customers as malware
January 16, 2024
Seamless Remote Access, Collaboration, and Excellent Performance
We use TeamViewer to conduct meetings , provide quick support to different team members and clients
It is the fastest and most convenient way of providing support to business
It is the fastest and most convenient way of providing support to business
- It gives the best remote connectivity or screen sharing option with control... I use it cross platform as well as in all my windows devices.
- It has good support for vpn driver and connectivity, I use it sometimes , not frequently but it is also helpful whenever needed
- File Transfer, I absolutely love this feature... it has saved my life many times.. I have used it over globe and different part of world to transfer files
- File transfer speed can be improved a little, it is sometimes very slow even on faster internet
- VPN driver can be smooth and provide full flesh VPN setup with all devices...
January 16, 2024
Always Connected with TeamViewer
We use TeamViewer as a collaboration tool, internally with our team as well as offshore teams. Also, we've used this to help our clients, with training and also problem resolution. It is very useful to be together (virtually) in same platform for quicker turnaround. With screenshare, issues are being analyzed and resolved.
- Screenshare is very widely used to be able to see virtually and help clients with their issues.
- Remote connections, being able to access somebody's machine to assist quicker is also helpful.
- Meetings, joining in the meeting is very easy and communications are clear.
- With different versions, sometimes it's a struggle to join the meeting.