TeamViewer - Brings Teams Closer
We have been using TeamViewer since the Pandemic and we are one of the happy customers. We do our standup and daily sync-up calls through …
Starting at $24.90 per month (billed annually)
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What is TeamViewer?
TeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features.
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How TeamViewer Differs From Its Competitors
Awards
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Popular Features
- Screen sharing (420)9.292%
- Over-the-Internet remote session (414)8.989%
- File transfer (403)8.585%
- Instant message (370)8.080%
Reviewer Pros & Cons
Video Reviews
7 videos
Product Review: TeamViewer Keeps Problem Resolving Remote & Flexible
01:58
Product Review: One Obstacle in TeamViewer's Ability to Keep Student's Connected is It's Pricing
02:57
Product Review: TeamViewer Keeps The Connection Strong Between In Office & Work From Home Workers
01:26
Pricing
Remote Access
$24.90
Cloud
per month (billed annually) 1 Licensed User
Business
$50.90
Cloud
per month (billed annually) 1 Licensed User
Premium
$102.90
Cloud
per month (billed annually) 15 Licensed Users
Entry-level set up fee?
- Setup fee optional
For the latest information on pricing, visithttps://www.teamviewer.com/en/buy…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $24.90 per month (billed annually)
Features
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Product Details
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- Integrations
- Competitors
- Tech Details
- FAQs
What is TeamViewer?
As a global technology company, TeamViewer offers a remote connectivity platform to access, control, manage, monitor, and support any device — across platforms — from anywhere.
With more than 600,000 customers, TeamViewer is free for private, non-commercial use and has been installed on more than 2.5 billion devices. TeamViewer operates in the field of Remote Connectivity, Augmented Reality, Internet of Things, and Digital Customer Engagement, enabling companies from all industries to digitally transform their business-critical processes through connectivity.
Founded in 2005, and headquartered in Göppingen, Germany, TeamViewer is a publicly held company with approximately 1,400 global employees. TeamViewer AG (TMV) is listed at Frankfurt Stock Exchange and belongs to the MDAX.
For more information, go to www.teamviewer.com.
With more than 600,000 customers, TeamViewer is free for private, non-commercial use and has been installed on more than 2.5 billion devices. TeamViewer operates in the field of Remote Connectivity, Augmented Reality, Internet of Things, and Digital Customer Engagement, enabling companies from all industries to digitally transform their business-critical processes through connectivity.
Founded in 2005, and headquartered in Göppingen, Germany, TeamViewer is a publicly held company with approximately 1,400 global employees. TeamViewer AG (TMV) is listed at Frankfurt Stock Exchange and belongs to the MDAX.
For more information, go to www.teamviewer.com.
TeamViewer Features
Remote Administration Features
- Supported: Screen sharing
- Supported: File transfer
- Supported: Instant message
- Supported: Secure remote access with Smart Card authentication
- Supported: Access to sleeping/powered-off computers
- Supported: Over-the-Internet remote session
- Supported: Initiate remote control from mobile
- Supported: Remote management of servers & workstations
- Supported: Centralized management dashboard
- Supported: Session record
- Supported: Monitoring and Alerts
- Supported: Multi-platform remote control
TeamViewer Screenshots
TeamViewer Videos
TeamViewer Remote: It's time for a new view
TeamViewer Remote: It's time for a new view
TeamViewer Integrations
TeamViewer Competitors
TeamViewer Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
| Supported Countries | Global |
| Supported Languages | Arabic, Czech, Danish, German, English, Finnish, French, Hebrew, Hindi, Croatian, Hungarian, Indonesian, Italian, Japanese, Korean, Lithuanian, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified) |
Frequently Asked Questions
TeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features.
TeamViewer starts at $24.9.
SolarWinds Dameware Remote Support (DRS), GoToMyPC, and BeyondTrust Remote Support are common alternatives for TeamViewer.
Reviewers rate Remote Active Directory® management highest, with a score of 9.8.
The most common users of TeamViewer are from Mid-sized Companies (51-1,000 employees).
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Reviews and Ratings
(2496)Attribute Ratings
Reviews
(76-100 of 483)Companies can't remove reviews or game the system. Here's why
January 16, 2024
TeamViewer, the rising remote access app.
So TeamViewer is a very essential remote access app for my organization. Since my team is based across India and Australia, most of the time, we have to access each other's computers to troubleshoot or work at odd times when either team member is not present or it might be a night at the other side.
- Remote Access
- Control of laptop
- Service access
- Connecting more devices at a time
- Risk of abuse from hacking but that's true for other tools as well
- strict session security
January 16, 2024
TeamViewer an excellent remote support tool
TeamViewer is the remote support application that I have currently used at my organization to assist and support the business application access issues from the users. The business problems involved with the use of TeamViewer is to check and verify the error or issues happened on the user's client application access to SAP Business One application server and resolving the various issues on the user's end in a timely manner according to the customer's purchased software maintenance service contract agreement within predefined support response time.
- TeamViewer is excellent remote support to have multiple remote session enabled
- Communication with the remote user is enhanced with both text messaging and call functionality available.
- Screen recording functionality supported for the root cause analysis and troubleshooting on the technical issues to support
- To keep the chat conversation history record after the remote session has been ended
- To support saved password option if needed to login the remote device again with the same access credentials at different intervals
- To enable categorization of the saved and recently logged in remote devices with different naming groups option
January 16, 2024
Simple, secure and versatile remote access solution
We use TeamViewer to provide remote support to clients. It provides an easy way for the clients to provide us access to their environment to troubleshoot issues and work with them on finding solutions. It is significantly easier than asking them to setup Remote Desktop and go through all the private and public ip address hassles to be able to connect.
- No technical knowledge required
- Full environment access
- Secure
- Give limited access to certain apps
- Control remote user access privileges
- Optimize operations on low bandwidth connections
January 16, 2024
Remote solutions made easier
It provides remote access and online meetings. It helps us to get in contact and support remote clients or employees. It can also be used for personal use like calling one's friends and family. It is also free for personal use. We can connect any computer with ours using TeamViewer.
- Remote access
- Online meetings
- Long distance work support
- Bumping from servers
- Little unstable at times
- Support
January 16, 2024
TeamViewer is a swiss army knife of remote admin tools
I have been using TeamViewer for years and it has always been easy to use and user friendly. I have confidence in the security of the product and that is peace of mind for my customers.
When people are looking for a great tool to work with users with systems issues this is the best tool I have found.
There may be other products that can do similar jobs, but this is what I recommend.
When people are looking for a great tool to work with users with systems issues this is the best tool I have found.
There may be other products that can do similar jobs, but this is what I recommend.
- User saving
- Remote access
- Desktop support
- Easier links
- More options for setup
January 16, 2024
Trustworthy tool for remote supporting
I work at a Managed Service Provider and I use TeamViewer to connect to the workspaces of the customers when they experience problems. Especially in a time like this, where the "modern workplace" is the new standard, we need tools to be able to help our customers. The most efficient way is to be able to see what the customers is doing and/or experiencing. Because in most cases it is hard for an end-user to explain their issues, while it is also hard for us as IT Professionals to explain things to the end-user without being able to show them. So TeamViewer is an excellent tool to at least make that part of the job easier!
- I can take control of the users workplace
- It's easy to exchange the information needed to take control
- The Quick Support client is easy to use for end-users
- I prefer the old interface
January 16, 2024
TeamViewer Remote Control
As Service Desk Manger this tool helped us a lot to help users on daily bases. It's help on time saving to solve an issues and has full control of the computer. For me the principal tool and benefit is to have the user seeing what we are doing due to local laws.
- Screen Sharing
- Admin Rights
- File Transfer
- Security
- Chat
- Naming Convention
Being in IT one of our duties is to ensure that all the tech operation is functioning properly in the company, this often means accessing the users endpoints remotely to solve issues they cannot figure out themselves or being able to see the issues that they are reporting directly. TeamViewer allows us to easily connect to our endpoints and other resources regardless of the multiple locations.
- Ease of connection
- User friendly
- Reliable connection
January 15, 2024
TeamViewer Recommendation
I normally use TeamViewer for remote support. It is easy to use and allows taking control on PC or mobile. It is relatively safe and reliable. It allows spontaneous take over as well as saved and trusted clients for take over based on user logon. Most users easily provide access codes.
- Take over
- Reboot
- Remote install
- Improve resolution
- Improve performance
- Add otp
January 15, 2024
We keep going back to TeamViewer.
TeamViewer debatably set the high bar for remote access, management, and asset support. I appreciate that over the years, TeamViewer has prioritized both IT Department and end-user requirements. We use this to remove all friction from the local and remote machine management, as well as one-off support request calls and tickets.
- Centralized environment for IT department
- User-friendly interface makes for quick adoption.
- Some reputation issues in the past left a sour taste. Systems are reliable, but accountability was lacking.
- Multiuser is still lacking. With remote teams at a peak, some problems require more than two parties for resolution.
January 15, 2024
We went a difficult direction
We use TeamViewer as a way to connect to another user's computer to take control if they are not able to perform the requests that we make or if they would just prefer for us as a team to perform the needed steps to get the user back up and running.
- Easy to connect with
- Easy to get added to users machine
- Easy to remove when a user leaves the company
- You have to have the same software on both machines to provide support
- Some techs use iPads to provide support and you can’t help a PC user from a mobile device
January 15, 2024
TeamViewer Best Remote
During the pandemic, TeamViewer was just a great option for our organization for remote control access of team and server. So, that we can easily solve technical problems. We have used multiple functions that allow us to share the screen to show the client user the updates that are being made and in general it operates as if we were operating the computer in person. This was the best advantage for us.
- Remote access of desktop
- Troubleshooting on remote computer
- Screen sharing
- TeamViewer versioning and connection
- Multiple remote access at once
January 13, 2024
TeamViewer is a trusty companion
As most organizations nowadays in 2023 / 2024, most employees work from home. Therefor, our organization needs a way to support employees from anywhere in the world, and in a quickly and secure manner. That is to fix issues with laptops, install new software, etc. So far, we never found any better solution than TeamViewer to do the job.
- Support
- Pair programming
- Security
- Connect to more than one person
We use TeamViewerin our company to solve many problems related to remote
access. Our team is constantly in move and there are times when we need
to remote into our PC's and other devices located on various locations.
TeamViewer is best reliable to remote in to fix some issues and had to
do it in real time. All our troubleshooting and issue resolution for
remote locations are done using TeamViewer.
- Easy remote in
- Faster connection
- Easy to setup
- Able to save remote devices easily
- Initial setup is difficult in old computers
- Needs to update constantly
- Support is minimal in some cases
- New UI is not easy to use
January 12, 2024
TeamViewer works great!
In this world of remote work we use TeamViewer to be able to help others fix problems they may have on their computer. For example if a user is having issues with their email, we are able to take control of their laptop and get into the settings to see if there is a bigger issue. This allows IT to solve problems without having to bring a computer to the office which could be hours away for some people, even more for others!
- screen takover
- communication
- ease of use
- quicker response time
January 12, 2024
Teamviewer Free is wonderful and useful for the personal user.
This is for personal use. I use it to manage my computers at home and provide free remote support to my family members that are not in driving sitance from myself. Mostly I use this for my headl-less units within my home that its easier to have them just in the network in my network cabinet. Also, when my older mother calls for help, I can remote into her laptop to help her resolve her issues.
- Remote Connection
- File Transfer
- stable connection
- ease of use
- I would like them to stop changing the UI. For an IT Professional, changing the UI every time, it makes things harder to find and adds unneccesay time to a repair.
January 12, 2024
Remote Access Lifesaver: TeamViewer Saves Time and Sanity
TeamViewer has been used in our office for a number of reasons. Typically, it is our direct link between our office and our IT Specialists; whenever we have an issue with one of our computers, they use it to remote in to that computer and diagnose and even potentially fix the issue. We also use it for remote logging in to specific computers from home for our doctors to be able to view patient files and imaging, should a patient or another doctor's office ever call during non-office hours to inquire about a patient. TeamViewer has allowed us to operate remotely with ease, reducing delays in getting things done that would otherwise have to wait until the office is open again during the week.
- IT Remote Login
- Remote Patient Monitoring
- Telehealth Consultations
- Remote Equipment Maintenance
- Secure Communication and Collaborations
- The UI (User Interface) is a little clunky
- You have to get the premium to get the benefits of the program
- Mobile App restrictions
- Limited/No Customizations
- Performance is a bit slow
- Pricey
January 12, 2024
Simple and Secure Remote Management Tool
I would Suggest this is one of the best issue resolver remote tool. There is no lag i would say when we are resolving the end customer issues. Simply helps the issue resolving with customer very easily.
- Remote Sharing
- Access Screen control
- Asset Management
- Patch Management
- Calling Functionality is not possible
- Cannot add multiple users, like adding L3 engineer for help
- Team Viewer Mobile functionality is limited
January 12, 2024
Remotely awesome: Increased business efficiency with TeamViewer
I primarily use TeamViewer for remote desktop access to servers and workstations hosting our research tools and data. TeamViewer's file-sharing feature makes transferring large datasets between local and remote machines fast and convenient. I use its screen sharing and meeting features for collaborative coding sessions and data visualizations for remote presentations. It's a versatile platform catering to our dynamic research needs and keeps us connected and productive, regardless of location.
- It has excellent security measures like 2FA and E2E encryption to protect our data from unauthorized access.
- It integrates very well with other regularly used business tools like Salesforce and Zendesk helps us a lot in the smooth operation of daily tasks.
- For tech savvy users like me, features like multi-monitor support, VPN integration, drag and drop file transfer and custom branding help me with the highest level of control and customization.
- The mobile app is good, but it's confusing at times. Gestures aren't always intuitive and finding specific features requires digging through menus. A smooth interface with more readily available actions would be a welcome change.
- Connecting to a remote device sometimes becomes difficult, especially for non-technical users. Automating routine connection details like IDs and passwords and/or offering simpler connection methods (QR codes, NFC) could help.
- Occasional connection drops and lags are frustrating, particularly during conducting critical tasks. Improving connection stability and providing better feedback on network issues would enhance user experience.
January 12, 2024
Simple, elegant, high-quality screen sharing and remote control
I use TeamViewer to provide remote support to other users in our organization. Most of the time we use Remote Utilities for this, but sometimes this does not work, so we discovered TeamViewer provides an elegant alternative. It is simple to install and use, and is reliable in its function.
- Remote Support
- Sharing Desktop
- Screen Share
- Save connection credentials
- Easier/quicker connection with less confusing password
- Always enable unattended connection
January 12, 2024
TeamViewer, Bridging Distance and helping Collaboration
As an MSP we offer IT support to other companies, on a daily basis we get tickets with issues and there is always a need to connect to customer servers and workstations. TeamViewer makes it easy for us to support customers by connecting to their computers remotely and making changes to solve issues with either network, storage or compute. Instead of taking a long time navigating the London traffic to visit customers and fix issues, TeamViewer makes it easy to do this remotely without leaving the office.
- Allows me as an engineer to connect to a client computer and offer assistance.
- Allows me as an engineer to do an unattended sessions were l can leave it running on a server and connect as and when l need to make a change
- I can also connect back to my office computer to get a file or work on something remotely from home.
- Allows me to connect with friends and family to help them sort out their IT issues.
- Ability to remotely file browse
- Wake-on-LAN feature, this would be a big win for IT professionals
- Free version of TeamViewer for Linux based home users
- A virtual collaborative whiteboard would be also a good feature for working with someone remotely
January 12, 2024
"Access your System from Anywhere" Team Viewer
I am working remotely as this tool helps me to get in touch with the IT team if we are facing any issues while using a laptop. Also, if I want any software on my laptop that needs an administrator ID and password then I share the TeamViewer ID and password with the IT team and they take my access to install the required software.
TeamViewer Remote is without a doubt one of the most used platforms around the world and has been popular for its ease of use, in addition to having a very good reputation. With this software tool, we can remotely serve users who cannot travel geographically and this offers a great advantage for companies that are distributed in different headquarters, many of them distant, and without IT personnel.
TeamViewer Remote is without a doubt one of the most used platforms around the world and has been popular for its ease of use, in addition to having a very good reputation. With this software tool, we can remotely serve users who cannot travel geographically and this offers a great advantage for companies that are distributed in different headquarters, many of them distant, and without IT personnel.
- I love the unattended access that TeamViewer offers
- This is to be the self-responsibility of the user who allows authorization to another user to ensure data privacy and security.
- I have had problems with TeamViewer's shortcuts not working properly unless I run them from the command prompt.
- The security of the sessions could be improved; I think they are not as rigid as they should be regarding authentication factors. Also, it depends on a good connection on both sides for adequate and uninterrupted use.
January 12, 2024
Teamviewer a great tool for remote support.
We use Teamviewer for our client audits. We give remote control to auditors to a limited access workstation that contains the read-only document to review. They cannot download the documents, only consult them for review using the workstation remotely. This allows them to review the documents and perform their audit without access to a local copy of the documents.
- Provide easy remote access to local computer.
- Easy to configure for secure access.
- Allow logging of remote access.
- Configuration is not always simple, should allow a quick configuration.
- Licensing model is not flexible and expensive.
- The newer version should be able to connect to an older version. The need to update is sometimes a pain when you need to get things done quickly, only to find out the version's mismatches.
The main use case of TeamViewer is to remotely access users' computers, whether they are working from home or at a different location within the office. It enables our IT group to quickly see an issue and find a solution, or install an update without having physical access to the computer.
- Remote access
- Remote control of users computer
- See who's computers are online and accessible
- Windows app vs. chrome app is a bit confusing
- Multi-monitor support
- Clarity to user when requesting access
January 11, 2024
Let try TeamView in your company, IT professional
I use the TeamViewer for supporting user, the software is very easy and the good experience. I shared the software to my colleages, they always use in the company everyday, I like to feature control the keyboard and mouse on remote computer, some urgent case no waiting the accept from the remote user. It is best software.
- Sharing the screen with high resolution
- Control the keyboard and mouse on remoted PC
- Chating with remote user
- Can set the password for remoting
- Allow user customize and arrange the icon
- can remote to another PC with lower version
- Improve more bandwith with remote desktop