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TeamViewer

TeamViewer

Overview

What is TeamViewer?

TeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features.

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Learn from top reviewers

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Video Reviews

7 videos

Product Review: TeamViewer Keeps Problem Resolving Remote & Flexible
01:58
Product Review: One Obstacle in TeamViewer's Ability to Keep Student's Connected is It's Pricing
02:57
Product Review: TeamViewer Keeps The Connection Strong Between In Office & Work From Home Workers
01:26
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Pricing

View all pricing

Remote Access

$24.90

Cloud
per month (billed annually) 1 Licensed User

Business

$50.90

Cloud
per month (billed annually) 1 Licensed User

Premium

$102.90

Cloud
per month (billed annually) 15 Licensed Users

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.teamviewer.com/en/buy…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $299 per year
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Features

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

9.1
Avg 9.4

Platform & Infrastructure

Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.

8.8
Avg 8.8

Remote Administration

Remote administration software is used to control a computer from a remote location.

8.5
Avg 8.8

Remote Access

Remote access products allow users to operate devices through an internet connection.

9.2
Avg 9.3
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Product Details

What is TeamViewer?

As a global technology company, TeamViewer offers a remote connectivity platform to access, control, manage, monitor, and support any device — across platforms — from anywhere. TeamViewer operates in the field of Remote Connectivity, Augmented Reality, Internet of Things, and Digital Customer Engagement, enabling companies from all industries to digitally transform their business-critical processes through connectivity.

Boasting more than 600,000 customers, TeamViewer is free for private, non-commercial use and has been installed on more than 2.5 billion devices. Founded in 2005, and headquartered in Göppingen, Germany, TeamViewer is a publicly held company with approximately 1,400 global employees. TeamViewer AG (TMV) is listed at Frankfurt Stock Exchange and belongs to the MDAX.

For more information, go to www.teamviewer.com.

TeamViewer Features

Remote Access Features

  • Supported: Attended device access
  • Supported: Unattended device access
  • Supported: Mobile device access
  • Supported: Virtual device access
  • Supported: Multiple-display support
  • Supported: Multiple concurrent sessions

Remote Support Features

  • Supported: Camera sharing
  • Supported: Session transfer

Remote Administration Features

  • Supported: File transfer
  • Supported: Instant message
  • Supported: Access to sleeping/powered-off computers
  • Supported: Session record
  • Supported: Annotations

Platform & Infrastructure Features

  • Supported: Third-party software integrations

Security Features

  • Supported: Role-based user permissions

TeamViewer Screenshots

Screenshot of how TeamViewer lets users connect to devices and provide remote support.Screenshot of where devices are a few clicks away.Screenshot of the interface to monitor and manage devices proactively.Screenshot of some of TeamViewer's integrations

TeamViewer Video

TeamViewer Digital Transformation

TeamViewer Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesGlobal
Supported LanguagesArabic, Czech, Danish, German, English, Finnish, French, Hebrew, Hindi, Croatian, Hungarian, Indonesian, Italian, Japanese, Korean, Lithuanian, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified)

Frequently Asked Questions

TeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features.

TeamViewer starts at $299.

Reviewers rate Virtual device access highest, with a score of 9.6.

The most common users of TeamViewer are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews From Top Reviewers

(1-5 of 563)

TeamViewer is easy to use

Rating: 10 out of 10
January 24, 2024
Vetted Review
Verified User
TeamViewer
5 years of experience
We use TeamViewer as a remote desktop access tool for our users or it support , and it really works great. The product hasn't caused any significant problems. My scope involves managing around 300-400 PCs, and TeamViewer makes it easy to remotely access all of them. It also simplifies group and user management.
  • group management
  • Remote access easy
  • simply use
Cons
  • being able to move a computer without deleted it
for remote access a computer with someone behind the computer or not and the way TeamViewer is simple for creating group

Easy to use, simple and intuitive layout

Rating: 10 out of 10
July 10, 2018
LM
Vetted Review
Verified User
TeamViewer
1 year of experience
Our company purchased the Core Package a couple of months ago. We switched to Blizz from a bigger platform and everyone on our team seems to be happy with this decision. The price is much more affordable than most alternatives, but it’s laced with useful features like screen-sharing, recording option, meeting scheduler, etc. Really enjoying our experience with Blizz so far.
  • Affordable and a great tool for collaboration
  • Works well for large group meetings and provides useful tools for efficient collaborative work
  • End-to-end session encryption, unique meeting ID for each user, easy and fast setup and registration, available on Android and IOS, Mac and PC, Outlook integration
Cons
  • You can sense that the product is still in development/introduction stages, but has the potential of getting bigger
  • Some UI improvements are necessary
  • Not a lot of public awareness
If you’re looking for an easy and intuitive collaboration tool, Blizz just may be the one for you. TeamViewer made conference calls easy and reliable.

TeamViewer is excellent and easy to use!!

Rating: 9 out of 10
August 17, 2021
AS
Vetted Review
Verified User
TeamViewer
2 years of experience
TeamViewer is excellent for screen shares with remote users! I use it mainly for collaboration and remote support.
  • Screen share capability.
  • Meetings.
  • VoIP.
If I am away from the office and trying to resolve an issue for someone, I can set up a quick TeamViewer meeting and work with the customer right away.

Really easy to use remote assistance platform

Rating: 10 out of 10
August 06, 2021
Vetted Review
Verified User
TeamViewer
8 years of experience
It is more so used individually or by department, depending on individual needs. You can say that it is being used across the whole organization in the sense that the organization is made up of different departments, in which individuals use TeamViewer. It is not being deployed on a mass scale across the whole organization though, where everyone is required to use it, or recommended to everyone. The business problem it addresses is giving users access to a remote assistance/sharing platform that is stable and really good from a security standpoint.
  • The platform does not use a lot of system resources both when being used and not being used. This is really good to help not interfere with someone trying to be productive when working on their computer.
  • It is really easy to install from an install standpoint. It doesn't really require much in the way of in-depth configuration to get the platform up and running.
  • It provides timely updates to the platform, whether these be patches, or regular platform updates. Also, updates are pushed down to the desktop platform in an efficient manner, meaning it really doesn't require much on the user's part to be too involved in running these updates.
Cons
  • It is costly, meaning the license cost is more expensive to some other remote assistance platforms on the market.
  • Both systems that support the TeamViewer session need to have a fast and reliable internet connection, otherwise performance of TeamViewer will suffer.
  • Computers are only accessible if they are online and active (according to the TeamViewer computer management portal). There really is no easy way to "wake up" computers in a sleep/hibernation state.
It is well suited for organizations that need a good and easy to use platform that doesn't require a whole lot of configuration on the back end to set up. It doesn't require a whole lot of "IT" work to get this software up and running. Users should have a good experience using it too, as it doesn't really require any formal training to use.

It is less appropriate for those organizations that are looking for a low cost remote assistance software solution, as upfront costs, such as licensing, for TeamViewer is on the pricey side.

Easy to use remote desktop access tool

Rating: 8 out of 10
July 09, 2021
ES
Vetted Review
Verified User
TeamViewer
4 years of experience
We have staff throughout the entire state while a lot of the files they need access to have to stay at our central office's location. We have been using Teamviewer to allow them access to these files without them saving any of them on their local computer. It also allows us to troubleshoot with them remotely.
  • Offered enhanced features.
  • Free version for personal use.
Cons
  • Remote print to local is hard to set up
  • Generic teamviewer is hard to work with branded one
  • Purchased license doesn't work with newer version
  • Old-new versions incompatible issues.
Perfect to remoting to another desktop for troubleshooting or access files on the remote computer.
Not great to use as presentation.
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