Security
Definitely, two factor authentication has really helped keep our data secure and helped from getting our data compromise. Single signon is also a great feature as no one can use the same sign on at a same time.
Starting at $24.90 per month (billed annually)
View Pricing Overview
What is TeamViewer?
TeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features.
Learn from top reviewers
Decent remote access solution for your organization.
Rating: 10 out of 10
September 19, 2024We are using Teamviewer for remote access in our organization. It enabled us to take remote access of any system instead of visiting their system and resolve system related is...
Omkar Mhatre
Employee - Information Technology
IT Associate
Origin Logistics pvt. Ltd.
5 years of experienceThe best remote access software
Rating: 10 out of 10
September 13, 2024We usually use TeamViewer to view other employee's screen and usually to fix Technical issues. Getting access to employees computer to see what tech issues they are facing and...
Verified user
Analyst
6 years of experienceTeamViewer Review
Rating: 10 out of 10
September 9, 2024We use TeamViewer to access my colleague computer to resolve the technical issue for instance need help with download app
Verified user
Analyst
8 years of experienceGreat Remote Desktop and Server Management Tool
Rating: 10 out of 10
August 31, 2024We use TeamViewer currently to RDP into our end users' machines and to provide assistance. This helps us see what is going on from a first hand perspective.
Mike Saedi
Consultant - Information Technology
SENIOR SQL SERVER DBA / DATAWAREHOUSE DEVELOPER
Nortek
4 years of experienceWhen You Need Instant Remote Access
Rating: 10 out of 10
August 26, 2024I use TeamViewer daily to remote into clients computers and fix problems. It does have its quirk sometimes, but generally it works very well. My partner also can collaberate w...
Yvonne Graber
Executive - Professional Services
President, Owner
Computer Community Hospital
15 years of experienceUse of TeamViewer
Rating: 10 out of 10
August 26, 2024Teamviewer is very important in our organization so that N3 support can assist our field analysts in activating and/or supporting the equipment to investigate any issues that ...
TeamViewer Reviewed
Rating: 7 out of 10
August 26, 2024I would use teamviewer to transfer files, print documents at the office from a remote location, access files from my desktop on my laptop for reference or information needed t...
DAVID YERKS
Project Manager - Engineering
Estimator/Project Manager
Bills Custom Fab, Inc.
8 years of experienceTeamViewer - a tool to expand business boundaries beyond geographic boundaries.
Rating: 10 out of 10
July 31, 2024Creating stable and fast international Links to Windows server systems at our customer side to support their system function, system setup and comprehensive data analysis. We ...
TeamViewer - Brings Teams Closer
Rating: 8 out of 10
April 1, 2024We have been using TeamViewer since the Pandemic and we are one of the happy customers. We do our standup and daily sync-up calls through TeamViewer and works very satisfactor...
Verified user
Employee
4 years of experienceTeamViewer - Effective and easy remote access solution for IT support
Rating: 6 out of 10
March 30, 2024TeamViewer is used to manage all our clients and support users with all kinds of IT issues in our company. As we have offices in 4 different locations, users who are on the ro...
Ernst Sinnegger
Team Lead - Information Technology
IT Team Manager
Hillebrand Baufirmengruppe Holding GmbH
10 years of experienceTeamViewer, the invaluable IT tool!
Rating: 9 out of 10
March 1, 2024TeamViewer is our go-to for remote access and one-off application installation for the enterprise! It has become an invaluable tool for us to manage our now fully remote worke...
Max Segal
Professional - Information Technology
Computer and Information Systems Manager
XYZ
8 years of experienceTeamViewer, Remote to the Future
Rating: 10 out of 10
February 21, 2024We use TeamViewer to control and work on employees computers. We have about 15 remote workers and TeamViewer works great. We can install software, Chat, and pretty manage the ...
Robert Holman
Account Manager - Information Technology
Network Administrator/ IT Operations
Automated Products Inc.
2 years of experienceTeamViewer Looks Good
Rating: 9 out of 10
February 16, 2024We generally use TeamViewer for the remote support when any user will face any issue then we can use the same for support and its very reliable and easy to use and good speed ...
Verified user
Administrator
12 years of experienceTeamViewer for all
Rating: 5 out of 10
February 9, 2024We use TeamViewer when we want to access a computer at a different location. It is usually used to troubleshoot problems that another location may have. Due to the demand for ...
Verified user
Manager
5 years of experienceTeamViewer is essential for me to provide remote IT support
Rating: 9 out of 10
February 5, 2024We use TeamViewer to provide tech support for problems that don't require a home visit, or where a home visit would be more trouble than it is worth. These appointments can be...
Verified user
Employee
3 years of experience
Log in with LinkedIn to see content from your network
How TeamViewer Differs From Its Competitors
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Reviewer Pros & Cons
Video Reviews
7 videos
Product Review: TeamViewer Keeps Problem Resolving Remote & Flexible
01:58
Product Review: One Obstacle in TeamViewer's Ability to Keep Student's Connected is It's Pricing
02:57
Product Review: TeamViewer Keeps The Connection Strong Between In Office & Work From Home Workers
01:26
Pricing
Remote Access
$24.90
Cloud
per month (billed annually) 1 Licensed User
Business
$50.90
Cloud
per month (billed annually) 1 Licensed User
Premium
$102.90
Cloud
per month (billed annually) 15 Licensed Users
Entry-level set up fee?
- Setup fee optional
For the latest information on pricing, visithttps://www.teamviewer.com/en/buy…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $24.90 per month (billed annually)
Features
Return to navigation
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is TeamViewer?
As a global technology company, TeamViewer offers a remote connectivity platform to access, control, manage, monitor, and support any device — across platforms — from anywhere.
With more than 600,000 customers, TeamViewer is free for private, non-commercial use and has been installed on more than 2.5 billion devices. TeamViewer operates in the field of Remote Connectivity, Augmented Reality, Internet of Things, and Digital Customer Engagement, enabling companies from all industries to digitally transform their business-critical processes through connectivity.
Founded in 2005, and headquartered in Göppingen, Germany, TeamViewer is a publicly held company with approximately 1,400 global employees. TeamViewer AG (TMV) is listed at Frankfurt Stock Exchange and belongs to the MDAX.
For more information, go to www.teamviewer.com.
With more than 600,000 customers, TeamViewer is free for private, non-commercial use and has been installed on more than 2.5 billion devices. TeamViewer operates in the field of Remote Connectivity, Augmented Reality, Internet of Things, and Digital Customer Engagement, enabling companies from all industries to digitally transform their business-critical processes through connectivity.
Founded in 2005, and headquartered in Göppingen, Germany, TeamViewer is a publicly held company with approximately 1,400 global employees. TeamViewer AG (TMV) is listed at Frankfurt Stock Exchange and belongs to the MDAX.
For more information, go to www.teamviewer.com.
TeamViewer Features
Remote Administration Features
- Supported: File transfer
- Supported: Instant message
- Supported: Access to sleeping/powered-off computers
- Supported: Session record
TeamViewer Screenshots
TeamViewer Videos
TeamViewer Remote: It's time for a new view
TeamViewer Remote: It's time for a new view
TeamViewer Integrations
TeamViewer Competitors
TeamViewer Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
| Supported Countries | Global |
| Supported Languages | Arabic, Czech, Danish, German, English, Finnish, French, Hebrew, Hindi, Croatian, Hungarian, Indonesian, Italian, Japanese, Korean, Lithuanian, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified) |
Frequently Asked Questions
TeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features.
TeamViewer starts at $24.9.
SolarWinds Dameware Remote Support (DRS), GoToMyPC, and BeyondTrust Remote Support are common alternatives for TeamViewer.
Reviewers rate File transfer highest, with a score of 8.5.
The most common users of TeamViewer are from Mid-sized Companies (51-1,000 employees).
Comparisons
Compare with
Reviews and Ratings
(2518)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Pros
- Cons
Seamless Communication: Users have praised TeamViewer for its seamless communication capabilities, including a variety of options such as chat, call, and video that enhance interactions with remote clients. The augmented reality feature was particularly highlighted for its usefulness in addressing hardware and cabling problems.
Efficient Remote Access: Reviewers emphasized the platform's efficiency in accessing and controlling remote laptops and computers, significantly aiding in issue resolution. They also lauded TeamViewer for its comprehensive remote access features and ease of use.
Fast and Secure Connection: Customers appreciate the fast and secure connection provided by TeamViewer, along with the reliable chat feature for smooth support sessions. The monitoring and asset management capabilities were also appreciated for enhancing the remote access experience.
Connectivity Issues: Users have reported frequent interruptions with other calling software during connections, slow connection speeds, occasional connection failures, difficulties in matching versions for smooth operation, and challenges with remote connections via proxies.
User Interface Concerns: Some users have expressed dissatisfaction with the recent changes to the user interface, citing difficulties in displaying two monitors as desired, inconsistencies across different versions in starting screens, a need for a simpler UI layout that is more intuitive for end-users with locked admin privileges, and slower app startup times affecting efficiency.
Cost and Pricing Challenges: Reviewers have raised concerns about high costs associated with licensing limitations impacting concurrent session restrictions tied to pricing plans. Additionally, there is dissatisfaction with pricing structures and challenges faced when attempting to cancel subscriptions.
Reviews
(1-25 of 272)Companies can't remove reviews or game the system. Here's why
The best remote access software
Rating: 10 out of 10
September 13, 2024
Verified User
Vetted Review
Verified User
6 years of experience
We usually use TeamViewer to view other employee's screen and usually to fix Technical issues. Getting access to employees computer to see what tech issues they are facing and fix them without the physical PC is the problem TeamViewer addresses.
- Its respond time is very accurate while taking control on someone's screen
- The resolution is really good quality
- Its gives good security as the password always changes
TeamViewer Review
Rating: 10 out of 10
September 09, 2024
Verified User
Vetted Review
Verified User
8 years of experience
We use TeamViewer to access my colleague computer to resolve the technical issue for instance need help with download app
- Have access to other computer
- Can be used for meetings
- Screen sharing
- Screen recording
When You Need Instant Remote Access
Rating: 10 out of 10
August 26, 2024
YG
Vetted Review
Verified User
15 years of experience
I use TeamViewer daily to remote into clients computers and fix problems. It does have its quirk sometimes, but generally it works very well. My partner also can collaberate with me in a remote session if there is something that needs additional ideas or help. It has been our go to Remote access tool for 15 years. We also use the Quick Support tool on the fly.
- Quick Remote access
- Can use from my mobile phone
- Ease of setup
- Ease of use
TeamViewer - a tool to expand business boundaries beyond geographic boundaries.
Rating: 10 out of 10
July 31, 2024
CA
Vetted Review
Verified User
5 years of experience
Creating stable and fast international Links to Windows server systems at our customer side to support their system function, system setup and comprehensive data analysis. We also use the tool when we invite potential new customer sharing with them online insights of our Manufacturing Execution System DIAMES platform to show them the potential benefit.
- Give us internationally active remote access to DIAMES servers at customer side for support issues.
- Give us the opportunity to present our DIAMES solution live to potential new customers without physical visits.
- Enable us with three business locations on three continents sharing a common IT environment without physical visiting another of our business location.
- Gives us the opportunity sharing a life problem in our DIAMES application with software tool providers when we recognize a problem for which we need support.
- We are dealing with DIAMES customers in China, Europe and USA.
- DIAMES is a Windows server based environment. With TeamViewer we can create a remote access to a life system environment.
- With a strong and fast internet access TeamViewer enables us response time to actions like we would be on site.
- TeamViewer is for us more reliable and more secure than a Anydesk access.
- Our customer have been very happy about our support when Corona did not allow us any on site visit too.
TeamViewer - Effective and easy remote access solution for IT support
Rating: 6 out of 10
March 30, 2024
ES
Vetted Review
Verified User
10 years of experience
TeamViewer is used to manage all our clients and support users with all kinds of IT issues in our company. As we have offices in 4 different locations, users who are on the road and all this is managed form a small IT-Team of 3 people it is essential to get access to clients from out headquarter.
- Remote access to clients
- Data transfer from and to the clients
- Get system information of clients
TeamViewer, Remote to the Future
Rating: 10 out of 10
February 21, 2024
RH
Vetted Review
Verified User
2 years of experience
We use TeamViewer to control and work on employees computers. We have about 15 remote workers and TeamViewer works great. We can install software, Chat, and pretty manage the whole computer with TeamViewer. It is great that we dont have to use VPN to connect to it can connect anywhere in the world with the ID and Password.
- Fast and secure connection
- Chat feature works well
- Monitoring and Asset Management
TeamViewer for all
Rating: 5 out of 10
February 09, 2024
Verified User
Vetted Review
Verified User
5 years of experience
We use TeamViewer when we want to access a computer at a different location. It is usually used to troubleshoot problems that another location may have. Due to the demand for remote work it was easy to use TeamViewer when we needed to make presentations or access content from a different location.
- remote access
- user friendly
- works quickly with good internet
TeamViewer is essential for me to provide remote IT support
Rating: 9 out of 10
February 05, 2024
Verified User
Vetted Review
Verified User
3 years of experience
We use TeamViewer to provide tech support for problems that don't require a home visit, or where a home visit would be more trouble than it is worth. These appointments can be for any kind of computer problem a home user could experience. We have around 40 such digital appointments every day, and these typically are all on Windows computers. We also rarely use TeamViewer for support on Android, iOS, or macOS devices.
- Easy connecting
- Smooth controls
- Diverse use cases (Windows/Mac/phones...)
- Automatic reconnecting on restart
TeamViewer does the job for us
Rating: 10 out of 10
February 03, 2024
TK
Vetted Review
Verified User
5 years of experience
We primarily use TeamViewer for remote control of computers located in our colo facility. As we work remotely, we placed our individual computers in the colo for reliability, and control them from home. These computers are on our corporate network, giving access to all our necessary resources. We also use TeamViewer for screen sharing when we need to work collaboratively to solve a problem
- Remote Control
- Screen Sharing
- Handling multiple monitors
Singing the Praises of TeamViewer!
Rating: 10 out of 10
January 29, 2024
JT
Vetted Review
Verified User
13 years of experience
We leverage technology at multiple levels in our organization, and the need to remote in and have others remote assist is often time-sensitive. We need a cross-platform ease-of-use solution for such applications, and TeamViewer is superior!
- Cuts through permissions, firewalls, and other restrictions that other software often cannot get through.
- Responsiveness of TeamViewer is nearly as real-time as the actual workstation.
- Mirroring hardware and resolution is superb.
- The ability to easily chat while remote assistance is active is also invaluable.
One of the best remote tools
Rating: 8 out of 10
January 29, 2024
EF
Vetted Review
Verified User
8 years of experience
In this era of remote work or home office, all organizations need tools, technologies and applications that address different aspects of this work, such as security, resilience or availability. In our university, the use of applications or platforms to connect remote workstations was fundamental during the pandemic. Now the home office continues to be present in different areas not only administrative but also academic. TeamViewer in certain cases functions like an alternative of our main platform of remote work.
- Easy to use for novice users
- Highly secure in the complex context of remote work
- Most of the communication functions for remote control in this type of application
- Easy acquisition process for enterprise environment
Great Software
Rating: 9 out of 10
January 25, 2024
Verified User
Vetted Review
Verified User
6 years of experience
We use TeamViewer as a corporate since we have to reach several users and sometimes several servers which are in a container. Since we have very limited rights for the users they are mostly dependent on our IT Team Support for different installations. And we use TeamViewer and not Teams since it gives more freedom to the users. We think is very easy for the users too and gives more independency while working remotely. Easy configuration with AD and computers names and tags.
- Secure remote access
- Great support
- Web-Based remote access
A Good Alternative for Remote Support
Rating: 9 out of 10
January 25, 2024
Verified User
Vetted Review
Verified User
5 years of experience
TeamViewer is primarily used in our organization. The #1 use case is that it makes it easy to provide remote support. We use it to connect to employees' computers and solve problems. In some cases, we also hold one-to-one meetings via TeamViewer. We prefer TeamViewer both to connect to a remote computer and to talk about a common topic once related. Finally, we use it to provide maintenance connectivity to embedded devices such as tablets and mini PCs. In all these scenarios, it allows us to solve problems remotely without the need to access the device physically.
- Remote connection.
- Saving time.
- Ability to monitor the recorded devices.
Managing remote unmanned sites in remote locations.
Rating: 8 out of 10
January 24, 2024
WR
Vetted Review
Verified User
6 years of experience
TeamViewer allows us to connect to and control remote computers and devices. We look after unmanned fuel stations and being able to monitor and connect to the machines and servers quickly is sometimes mission critical. Providing technical support and troubleshooting for users on site and our clients is our core business. TeamViewer allows us to do this securely and efficiently.
- Quick and responsive control of sites, even ones with slow connections.
- Accurate machine status despite sometimes flaky connections.
- Sending commands to machines.
- Adjusting view preferences.
I Loved it and recommended for use.
Rating: 8 out of 10
January 24, 2024
Verified User
Vetted Review
Verified User
5 years of experience
I usually use it to control someone else's computer remotely, when a friend, a client, or a customer is unable to set up something or facing some troubles while dealing with some technical things. In my office, I used it to solve the problems my client was facing overseas. I was able to access his computer remotely and I was able to fix the email connectivity issue that he was having in his computer.
- Remotely access computers
- File Sharing
- Chat through voice or text
TeamViewer: Unleashing power of Remote Colloboration
Rating: 8 out of 10
January 23, 2024
Verified User
Vetted Review
Verified User
5 years of experience
TeamViewer is used in my organization mainly for remote support and collaboration. The main buisness problems it helped me in solving are virtual meeting, presentation, secure document access and authorization. The scope of my use case is mainly revolves around remote work and collaboration and allowing members of to collaborate in real time.
- Collaboration: great SECURE access of shared documents in real-time
- Streamline collaboration on projects
- ensuring secure access to specific documents to authorized memebers only.
- Resolving techincal issues remotely.
TeamViewer and the ease of remote support
Rating: 9 out of 10
January 23, 2024
Verified User
Vetted Review
Verified User
10 years of experience
TeamViewer is the go-to for remotely accessing and supporting our customers. The ability to create an inventory of customer connections and manage them effectively has become keystone of remote support. The customisation of the support portal and QuickAssist option make supporting customers easy, effective and almost seamless. Additionally, the options available make streamlining the experience at both ends a breeze.
- Easy access - clients for numerous operating systems
- Works with or without and account
- File transfers are seamless and fast
Secure Remote Access through TeamViewer
Rating: 8 out of 10
January 23, 2024
Verified User
Vetted Review
Verified User
5 years of experience
We use TeamViewer in our organize for our IT support team to access our PCs to troubleshoot the problems related to software or any other tool, and resolve those problems remotely. So, we don't need to take our PCs and laptop to the IT department for troubleshooting, and IT people don't need to come to the operations department to check the issue.
- By using TeamViewer, our IT support team has been able to solve the problems very quickly
- Since we can refresh the password, the security of the session is assured, so the same IT support consultant can no longer access my PC with the same password.
- Files can be moved and copied through out the PCs, so that the required files, tools can easily be moved and installed through the session
Good for desktop to desktop, but lacks easy web access
Rating: 8 out of 10
January 23, 2024
Verified User
Vetted Review
Verified User
5 years of experience
Instead of physically going to a user's workstation, we are able to remote into it in a non-intrusive manner so that we can see their issue in real-time instead of them trying to describe their issue. Also, during off-hours, if a person is having trouble remotely access ing their workstation, I can easily check its status.
- Ease of access from desktop app
- Announcing presence of support to host
- Easy to add a new one-time connection
Core TeamViewer product is excellent, have struggled with Backup
Rating: 7 out of 10
January 23, 2024
Verified User
Vetted Review
Verified User
13 years of experience
We use TeamViewer for both remote acces/ support and server backups. We are big fans of the remote access and support, however we have had some frustrating experiences with TeamViewer backup, and the vendor support of the product. Remote connections work well and that is internally a preferred solution to connect both within the organizational infrastructure and externally to our devices that may be on other networks. The backup solution has failed to initiate several times and we never made any headway with the vendor on a root cause analysis of why it would fail to trigger or store backups.
- Remote desktop connection
- Access across known, internal networks
- Access across unknown, external networks
TeamViewer is the best tool for remote access
Rating: 10 out of 10
January 23, 2024
Verified User
Vetted Review
Verified User
1 year of experience
In my organization, TeamViewer is very useful as we are working remotely, so when we are facing any problems or issues while working on our laptop, we can directly contact the IT team and provide the ID and password so that they can access our laptop to help us resolve the issues we are facing. It is also useful for new software installations, which can be handled by the IT staff because we cannot install them directly without an admin ID and password. Employees who are working remotely can use this software, which saves time while working.
- It is quite useful for installing new software.
- It also allows us to access remote devices from both computers and mobile devices.
- There is adequate security on the connection to prevent access by anyone.
- It allows us to quickly change the password and generate it randomly without any delay.
Solid tooling
Rating: 8 out of 10
January 19, 2024
Verified User
Vetted Review
Verified User
7 years of experience
We use TeamViewer primarily for Remote support by the IT helpdesk. We use TeamViewer to support end users with all types of workplace related issues and questions. Our support department uses this as their primary remote support tool, remotely connecting to users. The general consensus is that this tool suits our needs very good.
- Secure connection
- Ease of use
- Stable
TeamViewer a great Remote Access Tool
Rating: 10 out of 10
January 19, 2024
Verified User
Vetted Review
Verified User
5 years of experience
We use TeamViewer to get quick access to workstations and servers that we access remotely.
The tool is quick to load and allows us to gain full access to the workstations as well as allowing us to manage many different servers with the application installed.
The tools security for logging in also is a plus.
The tool is quick to load and allows us to gain full access to the workstations as well as allowing us to manage many different servers with the application installed.
The tools security for logging in also is a plus.
- Quick Screen refresh with slow network connections
- Light app to install on workstations
- Easy to use tool
Wonderful communication Software
Rating: 8 out of 10
January 19, 2024
BF
Vetted Review
Verified User
3 years of experience
We use TeamViewer for client meetings to show the clients how to use and assist them. The problem that TeamViewer has solved is it lets you connect for free and also allows screen-sharing this is very easy for clients who are not very technical we can also set up meeting which is awesome.
- setting up meetings
- easy joining
- awesome support
A fast and easy-to-use application for remote access
Rating: 10 out of 10
January 19, 2024
Verified User
Vetted Review
Verified User
3 years of experience
TeamViewer is a great software for remote access. It helps IT diagnose and debug issues easily without having physical access to a work station. The file transfer feature also helps to transfer files quickly. All of this while also having a call feature to communicate with the end user really bring it all together. It can also be used as a tool for collaboration.
- Fast and easy-to-use
- File transfer is particularly helpful
- Good for collaboration as well