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TeamViewer

TeamViewer

Overview

What is TeamViewer?

TeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features.

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Recent Reviews

TeamViewer Looks Good

9 out of 10
February 16, 2024
Incentivized
We generally use TeamViewer for the remote support when any user will face any issue then we can use the same for support and its very …
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TeamViewer for all

5 out of 10
February 09, 2024
We use TeamViewer when we want to access a computer at a different location. It is usually used to troubleshoot problems that another …
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TeamViewer Review

8 out of 10
February 05, 2024
Incentivized
I support about 50 computers remotely at a church in TN. About 10 of these are servers and the rest are user workstations. Because I am …
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TeamViewer is a useful Tool.

10 out of 10
February 05, 2024
Hi there,
I use TeamViewer on daily lab routine to access/ capture data from instrument. TeamViewer not only enables me to collect data …
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Great Software

9 out of 10
January 25, 2024
Incentivized
We use TeamViewer as a corporate since we have to reach several users and sometimes several servers which are in a container. Since we …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 14 features
  • Screen sharing (418)
    9.2
    92%
  • Over-the-Internet remote session (412)
    8.9
    89%
  • File transfer (401)
    8.5
    85%
  • Instant message (368)
    8.0
    80%

Reviewer Pros & Cons

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Video Reviews

7 videos

Product Review: TeamViewer Keeps Problem Resolving Remote & Flexible
01:58
Product Review: One Obstacle in TeamViewer's Ability to Keep Student's Connected is It's Pricing
02:57
Product Review: TeamViewer Keeps The Connection Strong Between In Office & Work From Home Workers
01:26
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Pricing

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Remote Access

$24.90

Cloud
per month (billed annually) 1 Licensed User

Business

$50.90

Cloud
per month (billed annually) 1 Licensed User

Premium

$102.90

Cloud
per month (billed annually) 15 Licensed Users

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.teamviewer.com/en/buy…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $24.90 per month (billed annually)
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Features

Remote Administration

Remote administration software is used to control a computer from a remote location.

8.2
Avg 8.2
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Product Details

What is TeamViewer?

As a global technology company, TeamViewer offers a remote connectivity platform to access, control, manage, monitor, and support any device — across platforms — from anywhere.

With more than 600,000 customers, TeamViewer is free for private, non-commercial use and has been installed on more than 2.5 billion devices. TeamViewer operates in the field of Remote Connectivity, Augmented Reality, Internet of Things, and Digital Customer Engagement, enabling companies from all industries to digitally transform their business-critical processes through connectivity.

Founded in 2005, and headquartered in Göppingen, Germany, TeamViewer is a publicly held company with approximately 1,400 global employees. TeamViewer AG (TMV) is listed at Frankfurt Stock Exchange and belongs to the MDAX.

For more information, go to www.teamviewer.com.

TeamViewer Features

Remote Administration Features

  • Supported: Screen sharing
  • Supported: File transfer
  • Supported: Instant message
  • Supported: Secure remote access with Smart Card authentication
  • Supported: Access to sleeping/powered-off computers
  • Supported: Over-the-Internet remote session
  • Supported: Initiate remote control from mobile
  • Supported: Remote management of servers & workstations
  • Supported: Centralized management dashboard
  • Supported: Session record
  • Supported: Monitoring and Alerts
  • Supported: Multi-platform remote control

TeamViewer Screenshots

Screenshot of Connect to devices and provide remote support.Screenshot of All devices are a few clicks away.Screenshot of Monitor and manage devices proactively.Screenshot of Screenshot of Gain visibility into IT by tracking assets.

TeamViewer Videos

TeamViewer Remote: It's time for a new view
TeamViewer Remote: It's time for a new view

TeamViewer Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesGlobal
Supported LanguagesArabic, Czech, Danish, German, English, Finnish, French, Hebrew, Hindi, Croatian, Hungarian, Indonesian, Italian, Japanese, Korean, Lithuanian, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified)

Frequently Asked Questions

TeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features.

TeamViewer starts at $24.9.

Reviewers rate Remote Active Directory® management highest, with a score of 9.8.

The most common users of TeamViewer are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(2503)

Attribute Ratings

Reviews

(1-25 of 42)
Companies can't remove reviews or game the system. Here's why
Robert Holman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Its very easy to set up and configure. Just make sure you have you users and user groups set up similar to your companies Active Directory users and groups to make it easier to manage. Same thing with setting up the devices. Try to use the same format and groups to the devices side of TeamViewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I am a one-user account currently, but having been a part of a larger account in the past, I believe it is quite easy to get set up with TeamViewer, creating a log in and downloading the software, and putting in the code. You are all set and ready to log in.
February 05, 2024

TeamViewer Review

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Because I only use TeamViewer to connect remotely to a large number of computers (and don't use any of their management features), the implementation was simple. It only involved installing the client on all the computers I support. I made sure all were set to update automatically, and I made sure that all have a "Personal Password" so I don't have to rely on the random password that you otherwise have to use. Our implementation was not so much a defined project, but is just an ongoing effort to make sure all servers and clients have the software installed, and that I can see the shortcut to the each when I logon to my account.
Muhammad Waheed Ensari | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We were able to use TeamViewer with minimum system requirements, zero hassle, easy to use steps for implemtation, self-guided TeamViewer implementation with quick support and help bubbles on the way. TeamViewer take moments and get started in seconds with the next generation of the world's most trusted remote access application
Eugenio Fajardo | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
The process was very straightforward. Implementation was quick and the only concerns were specific to some administrative configurations. Once those configurations were done, the process of deploying to the users went smoothly. Some recommendations in the deployment process to avoid some details and delays could be sure to have the latest operating system security updates.
Yvonne Graber | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
No nothing that really sticks out. For the most part I have only had to uninstall and reinstall application a couple of times when I hit a glitch. I will say that on a MAC it is a little harder to implement due to Apple's Permissions that need to be set. Sometimes it needs the client to intervene to get those permissions set.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Implementation is very quick and easy. Installation on the machine is very simple. Once installed, setup takes only a few minutes to configure and with the ability to use mobile, testing the installation was working right there is a great feature.
January 25, 2024

Great Software

Score 9 out of 10
Vetted Review
Verified User
Incentivized
I was part of the planning and budgeting team and was not part in the implementation of the software. Since i am an IT System Analyst i am not directly involved in the technical part of the implementation. But with the calls i had with the colleagues form IT which took part directly that said it was super easy and went smoothly with great support from TeamViewer.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
It is quite powerful and a good alternative in terms of remote management. Pricing for small-scale companies can be expensive, but it also meets what is expected of it. You can manage your work from your phone, tablet and desktop computer. As a suggestion, in the long run, it is inevitable that clients will have connection problems due to the low version. It will be better if they fix this.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Setting up new machines for our clients and organisation is straight forward and easy, even for someone with little experience in the area. The process remains the same regardless of what device or version we install it on and the TeamViewer ID also remains the same (based on hardware) regardless of how many times it is updated or removed and re-installed.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
While setting up TeamViewer you can face problems not just simple ones it can be something that sometimes gets very hard and the problem is connecting with the customer's computer. If you have a non-technical customer, connecting using TeamViewer can be a very difficult task.
Score 1 out of 10
Vetted Review
Verified User
Incentivized
I found out that AnyViewer does not support Intel Macs. This is a problem, since I have a very expensive Intel MacBook Pro that I am not willing to replace. TeamViewer has been a lifesaver to me. I save myself hours of travel time helping clients. I just wish they had more choices for small businesses as far as pricing goes.
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