Skip to main content
TrustRadius
TeamViewer

TeamViewer

Overview

What is TeamViewer?

TeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features.

Read more
Recent Reviews

TeamViewer Looks Good

9 out of 10
February 16, 2024
Incentivized
We generally use TeamViewer for the remote support when any user will face any issue then we can use the same for support and its very …
Continue reading

TeamViewer for all

5 out of 10
February 09, 2024
We use TeamViewer when we want to access a computer at a different location. It is usually used to troubleshoot problems that another …
Continue reading

TeamViewer Review

8 out of 10
February 05, 2024
Incentivized
I support about 50 computers remotely at a church in TN. About 10 of these are servers and the rest are user workstations. Because I am …
Continue reading

TeamViewer is a useful Tool.

10 out of 10
February 05, 2024
Hi there,
I use TeamViewer on daily lab routine to access/ capture data from instrument. TeamViewer not only enables me to collect data …
Continue reading
Read all reviews

How TeamViewer Differs From Its Competitors

Ease of Implementation

10, TeamViewer represents perfection in the stability that it offers in remote accesses, in this way the user performs a better stay. Also, TeamViewer positions some options, in order to improve the video quality and the speed of the same within the connection, this at a certain point improves the …
Continue reading

Security

mproved remote communication, offering a quality platform available to share files, images and documents, through the process of remote access, a connection that has no interruptions at any time.
Continue reading

Security

We utilized single sign-on to ease users' ability to access the application. We do care about security and thus multi-factor authentication is a valued attribute of any application we choose to implement in our organization.
Continue reading

Ease of Implementation

Easy for deploying or installing this software, and on remote desktop user, it takes easy for opening and using it. One share screen can communicate on, like remote desktop and chatting, sharing the files and some setting configure to user, central remote and monitoring all sessions user via one …
Continue reading

Security

I like single sign-on and two factor authentication. due to
If user in local network can using the app with sigle sign-on.
If user out of office, they can use the PC and request remote the sharing, they must to use two factor authentication, or use another device like phone or tablet.
Continue reading

Ease of Implementation

I am very much satisfied with the team viewer implementation. it is best in the market and can make a very good use of it. team viewer allow us to access another devices at the same time and do whatever we want to do on other devices without worrying any things.
Continue reading

Security

There are many features in team viewer which makes it very secure including single sign-on where only one person can access it at the same time, also two factor authentication is one of the most secured way. these security features are just great and makes it very convenience to use it.
Continue reading

Security

These are crucial features, since our organization is very concerned with security issues, we would not choose another software that did not have these features. That's why TeamViewer is in great demand.
Continue reading

Ease of Implementation

8: I'm involved in TeamViewer implementation only on my own computers. That is, I use TeamViewer to communicate with one or my computers when I'm actually using a different computer. In this respect, I find TeamViewer difficult to set up. It always requires several attempts before I get it right. …
Continue reading

Ease of Implementation

I was not a part of the implementation but I do continue the push for new computers and mass push for updates to the company. That portion is pretty easy, sometimes you have to fight the auto config import to the client. There are some caveats to the config that sometimes only works with certain …
Continue reading

Security

Everyone in our department are primary users and can remote into every computer in the company. Since we have all that access, we are required to secure our TeamViewer accounts with MFA. I have never had an issue other than not being able to use an app code which I later found out was due to my …
Continue reading

Ease of Implementation

During implementation, organizations focus on configuring TeamViewer's security settings to align with their security policies. This may include enabling multi-factor authentication and setting up access controls to protect sensitive data.
Continue reading

Security

We use two factor authentication with TeamViewer (enforced by a policy). In an ideal situation we would rather use single sign-on for Microsoft Entra, but that needs a Tensor license, which we do not have.

While the 2FA is still safe to use, an integration with Microsoft 365 would be easier.
Continue reading

Ease of Implementation

I would rate my satisfaction with the implementation of TeamViewer as a solid 9. The process was relatively smooth, and the support provided during the implementation phase was effective. One key insight is the importance of ensuring all team members are familiar with the platform's features to …
Continue reading

Security

Our organization has maximized the security features provided by TeamViewer to ensure a safe and compliant remote collaboration environment. We have implemented two-factor authentication to add an extra layer of protection to remote sessions. Additionally, leveraging single sign-on has streamlined …
Continue reading

Ease of Implementation

Teamviewer was pretty easy to implement - just install and go. My bigger concern is on the remote user side; making sure that they don't have to know much to allow me to remote in to diagnose and solve their issues. Again, we've found that to be pretty straightforward.
Continue reading

Security

Since we pretty much only use Teamviewer to remotely support our own software users only when they need/request it, virtually all of our remote connections involve the end user just running the quick support module - so we really haven't dug into deeper security features in the product.
Continue reading

Ease of Implementation

8 Teamviewer was easy to use and easy to teach others how to install and use. In my opinion, the cost is the only issue I have with Teamviewer. Everyone that had Teamviewer was able to quickly understand how to use it and would take less than an hour to install and begin using it.
Continue reading

Ease of Implementation

The implementation was quite straightforward & easy. All you have to do is to apply the license that you bought & you're good to go.

The license limits the number of users & makes a session for unlimited time duration which is not the case in a FREE version of the application
Continue reading

Security

Only 2FA is used at the moment, but we consider the hardening of the remote assist platform in a short future.
Continue reading

Security

We always use Two factor authentication to avoid any Data breaching issues. The Two factor authentication protects our data from any unauthorized access which ensures a secure digital environment at the workplace.
Continue reading

Ease of Implementation

10...Everything went very smooth. As to be expected. Everything was laid out well from the beginning and happened as planned. No real hiccups or issues with implementation. All end users had an easy time adjusting to the interface since it is very intuitively designed. No complaints with regard to …
Continue reading

Security

We are not currently concerned with these higher levels of security features since our business does not deal in high security information, but we appreciate their offering of such services.
Continue reading

Security

Our organisation actually have implemented all the authentication processes for security purposes becacause we have senstive data and in case of connecting with the server over the Team viewer and it adds that extra security layer so that we could aviod any data leaks as it can have very …
Continue reading

Ease of Implementation

It offers much at a low cost.
Also it is a great and easy to use tool.
It does not require a lot to implement it within an organisation.

It lacks a bit of security therefore I would not rate it the highest score possible.

I give it a solid 8,5 out of 10.
Continue reading

Security

None, we have not looked into this deeply.
I believe teamviewer does not promote this enough.
I've been working with it for 2 years and I did know it had a 2fa authentication method.

It believe it still is not the best security wise.

We have not taken advantage of this.

Continue reading

Security

2FA has been chosen as the preferred sing-on method in order to reduce the risk of hackers' attacks or misuse of it.
Continue reading

Security

Implementing single sign-on helps to have secure connections across the environment. It helps the users to authenticate one time using their main account and access TeamViewer quickly.
Continue reading

Ease of Implementation

Installation of TeamViewer is very simple and straight forward. We never faced any errors during setup. Sometimes our end users who are not having any prior knowledge of technical skills could also easily complete the installation when guided over the call. Upgrade of the product is also completed …
Continue reading

Security

Our organization falls under PCI-DSS compliance, so it is necessary that all the local access and remote access of systems to be included with Dual Factor authentication. Cisco DUO is installed for some systems and some other uses token which are both supported on TeamViewer. Malware protection …
Continue reading

Premium Support

Yes, the premium support is purchased for TeamViewer on yearly subscription basis. The support team is very prompt in their response and very knowledgeable on their product. They always help us to resolve the technical issues faced by any of our users working remotely. the portal is also simple to …
Continue reading

Security Perception

TeamViewer which comes with end-to-end encryption using AES-256bit is a great security feature. The additional layer of security in redundancy by making the admins to add the hosts in address book keeps the system access secured. Dual factor authentication is another reliable feature and is used …
Continue reading

Evaluation

Yes we would like to redo the purchasing process. There are many factors for which we make this decision like its features, the way it performs and the simplicity of the application which is easy for any users to work with. the security features and integration part makes it worth of reuse, except …
Continue reading

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 14 features
  • Screen sharing (420)
    9.2
    92%
  • Over-the-Internet remote session (414)
    8.9
    89%
  • File transfer (403)
    8.5
    85%
  • Instant message (370)
    8.0
    80%

Reviewer Pros & Cons

View all pros & cons
Verified User
Employee in Information Technology
Computer Software Company, 51-200 employees
ES
Ernst Sinnegger
IT Team Manager
Hillebrand Baufirmengruppe Holding GmbH (Architecture & Planning, 51-200 employees)

Video Reviews

7 videos

View Playlist
Product Review: TeamViewer Keeps Problem Resolving Remote & Flexible
01:58
Product Review: One Obstacle in TeamViewer's Ability to Keep Student's Connected is It's Pricing
02:57
Product Review: TeamViewer Keeps The Connection Strong Between In Office & Work From Home Workers
01:26
View more videos
Return to navigation

Pricing

View all pricing

Remote Access

$24.90

Cloud
per month (billed annually) 1 Licensed User

Business

$50.90

Cloud
per month (billed annually) 1 Licensed User

Premium

$102.90

Cloud
per month (billed annually) 15 Licensed Users

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.teamviewer.com/en/buy…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $24.90 per month (billed annually)
Return to navigation

Features

Remote Administration

Remote administration software is used to control a computer from a remote location.

8.2
Avg 8.2
Return to navigation

Product Details

What is TeamViewer?

As a global technology company, TeamViewer offers a remote connectivity platform to access, control, manage, monitor, and support any device — across platforms — from anywhere.

With more than 600,000 customers, TeamViewer is free for private, non-commercial use and has been installed on more than 2.5 billion devices. TeamViewer operates in the field of Remote Connectivity, Augmented Reality, Internet of Things, and Digital Customer Engagement, enabling companies from all industries to digitally transform their business-critical processes through connectivity.

Founded in 2005, and headquartered in Göppingen, Germany, TeamViewer is a publicly held company with approximately 1,400 global employees. TeamViewer AG (TMV) is listed at Frankfurt Stock Exchange and belongs to the MDAX.

For more information, go to www.teamviewer.com.

TeamViewer Features

Remote Administration Features

  • Supported: Screen sharing
  • Supported: File transfer
  • Supported: Instant message
  • Supported: Secure remote access with Smart Card authentication
  • Supported: Access to sleeping/powered-off computers
  • Supported: Over-the-Internet remote session
  • Supported: Initiate remote control from mobile
  • Supported: Remote management of servers & workstations
  • Supported: Centralized management dashboard
  • Supported: Session record
  • Supported: Monitoring and Alerts
  • Supported: Multi-platform remote control

TeamViewer Screenshots

Screenshot of Connect to devices and provide remote support.Screenshot of All devices are a few clicks away.Screenshot of Monitor and manage devices proactively.Screenshot of Screenshot of Gain visibility into IT by tracking assets.

TeamViewer Videos

TeamViewer Remote: It's time for a new view
TeamViewer Remote: It's time for a new view

TeamViewer Integrations

TeamViewer Competitors

TeamViewer Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesGlobal
Supported LanguagesArabic, Czech, Danish, German, English, Finnish, French, Hebrew, Hindi, Croatian, Hungarian, Indonesian, Italian, Japanese, Korean, Lithuanian, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified)

Frequently Asked Questions

TeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features.

TeamViewer starts at $24.9.

SolarWinds Dameware Remote Support (DRS), GoToMyPC, and BeyondTrust Remote Support are common alternatives for TeamViewer.

Reviewers rate Remote Active Directory® management highest, with a score of 9.8.

The most common users of TeamViewer are from Mid-sized Companies (51-1,000 employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(2496)

Attribute Ratings

Reviews

(76-100 of 483)
Companies can't remove reviews or game the system. Here's why
January 16, 2024

TeamViewer, the rising remote access app.

MM
Madhu Mundra
Senior Software Engineer
Cloudwerx (Computer Software, 51-200 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
In one of my projects, I was working with a US client so our timings were very odd but we had to finish our work before the deadline so rather than wasting time on taking pull-push in another's system, we connected via TeamViewer and worked with each other seamlessly which helped us a lot in completing our work before time.
January 16, 2024

TeamViewer an excellent remote support tool

Ye Yint Moe | TrustRadius Reviewer
Ye Yint Moe
Application Consultant
THE WORLD MANAGEMENT PTE LTD (Information Technology & Services, 11-50 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
I would highly recommend TeamViewer for the longer remote support session needed to login with remote control access enable from the application itself. For any requirement to provide the remote support, TeamViewer would be an excellent option by sharing the quick access link or using classic TeamViewer ID and password credentials if both parties provide the access credentials information in advance. However TeamViewer application would be less appropriate if the remote user's end needs immediate support urgently such as for a scenario where the remote user calls to the software vendor to provide the required technical support for remote login over phone call and the technical support person will need to key-in both TeamViewer ID and password within a short period of time to assist and support. On such scenario, it will be a bit challenging as sometimes the password credentials need to enter is a bit complex over the phone conversation and may need to enter two or three times to get remote login to the user's device. I think for such scenario, quick assist to remote support with ID only needed to enter to the remote device would be more efficient way for handling urgent remote support requests.
January 16, 2024

Simple, secure and versatile remote access solution

Verified User
Team Lead in Information Technology
Research Company, 10,001+ employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
TeamViewer is the best solution for remote access as it provides an easy way for nontechnical users to give access to support personal to help them troubleshoot issues while they view the actions made by the support personnel. It doesn’t require complex networking setup and provides a secure way for Remote Desktop access. It’s also available on all operating systems.
January 16, 2024

Remote solutions made easier

Verified User
Consultant in Information Technology
Computer Software Company, 10,001+ employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
It is easy to navigate and learn. The remote access feature is quite helpful. It also provides with vpn feature. Easy to use and the remote feature is dependable and easy. Supporting clients from remote is a great scenario we can use the tool. Managing projects remotely can be made easy with TeamViewer
January 16, 2024

TeamViewer is a swiss army knife of remote admin tools

Verified User
Account Manager in Sales
Information Technology & Services Company, 11-50 employees
Score 10 out of 10
Vetted Review
ResellerIncentivized
Likelihood to Recommend
I was having a user in another state who was having issues with their desktop and was able to login and able to see the issue and get them back up and running within 20 minutes.

The times savings of not having to be onsite for software issues is a lifesaver for you and the end user.
January 16, 2024

Trustworthy tool for remote supporting

Mick Verbunt | TrustRadius Reviewer
Mick Verbunt
Technical Consultant
Acknowledge (Information Technology and Services, 201-500 employees)
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
It is well suited to help customers with their problems. In my experience TeamViewer is actually great for the purposes we use it for. A situation where it might be less appropriate could be if you install this on a server to be accessible at all times, since it could be a pretty easy way for hackers to get in if they get into your TeamViewer account. But of course, a hacker getting a hold of ANY account will be bad for your environment.
January 16, 2024

TeamViewer Remote Control

Guilherme Gonçalves | TrustRadius Reviewer
Guilherme Gonçalves
Service Desk Manager for Brazil / Argentina and Chile
Givaudan (Chemicals, 10,001+ employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
As described before, Teamviewer for business is really usefull and mandatory to support the users on daily bases and have the quality of services as this tool will help you out to understand and see better the real issue. Also the computer just need to be connnected to the internet.
January 15, 2024

TeamViewer used by small IT team serving multiple locations of a business

Verified User
Project Manager in Information Technology
Hospital & Health Care Company, 11-50 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
This software is helpful for smaller IT teams that are serving a wide array of computers in multiple different locations. It is often the most efficient way to resolve an issue related to a computer rather than spending an hour on the phone with a user trying to explain to them what they need to do in order to solve common problems.
January 15, 2024

We went a difficult direction

Verified User
Engineer in Information Technology
Computer Software Company, 1001-5000 employees
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
When you find you need a free application to provide quick support, TeamViewer I find works great, but make sure you have the same operating systems between the 2 machines. Providing support becomes very difficult. Luckily when I was using TeamViewer we had both Mac and PC machines available for support.
January 15, 2024

TeamViewer Best Remote

Verified User
Team Lead in Information Technology
Computer Software Company, 11-50 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
TeamViewer helped us during lockdown time, when we were stuck at some error, the team could help each other to overcome the technical issues. The best thing regarding TeamViewer Remote is its simplicity and speed. And user interface of TeamViewer is easier for non-technical users too. So, no need to give employees extra training for that.
January 13, 2024

TeamViewer is a trusty companion

Verified User
Engineer in Engineering
Internet Company, 1001-5000 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
TeamViewer is very well suited for user support from a distance like laptop maintenance, installation of new software. It can also be used to improve our work efficiency, doing technics like pair programming. It is less suited for meetings, demos, etc.
January 12, 2024

Using TeamViewer for Secure Connectivity - The best tool out there

Eldhose K Shibu | TrustRadius Reviewer
Eldhose K Shibu
Chief Technology Officer (Consulting)
Collins Aerospace (Computer Software, 1001-5000 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
TeamVieweris well suited when we work in a time critical environment and needs to address the issue quickly as possible. Also its well suited if we need to remote into multiple systems at the same time to fix issues. TeamViewer is also much helpful if you need to push updates or file transfer from one system to another.
January 12, 2024

TeamViewer works great!

Verified User
Analyst in Marketing
Health, Wellness and Fitness Company, 51-200 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
When there is a problem with a persons vpn app. Once I was unable to download and access the VPN. This is a 100 percent necessary need for my daily work. I was able to get on TeamViewer with a member of the IT team and get the problem solved swiftly and efficiently so I could get back to work.
January 12, 2024

Teamviewer Free is wonderful and useful for the personal user.

Kyle Bergeron | TrustRadius Reviewer
Kyle Bergeron
Self
Personal Use (Information Technology & Services, 1-10 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
For a personal user, this makes it easy for the designated IT family member to help and support them.

For the home lab user that wants to run headless machines without the expense and overhead of a Keyboard/Mouse and Monitor for each unit so much easier. Just needs power and network/internet.
January 12, 2024

Remote Access Lifesaver: TeamViewer Saves Time and Sanity

AC
Anthony Caratelli
Office Manager
Integrative Dentistry (Medical Practice, 11-50 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
TeamViewer is perfect for jobs that can be completed remotely, when the main server requires a person to be physically on site. I suggest, however, that the usage be limited to things that don't demand to much memory usage of the computer that you are remote accessing, as the more "complicated" the task on the computer, the slower it can be to complete it.
January 12, 2024

Remotely awesome: Increased business efficiency with TeamViewer

Lovelee Borgohain | TrustRadius Reviewer
Lovelee Borgohain
Project Lead Developer
Accenture (Information Technology & Services, 10,001+ employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
TeamViewer has a user-friendly interface with a simple setup ideal for quick assistance. It is device and platform independent and works pretty well with Windows, macOS, Linux, Android and iOS devices. Its built-in file transfer and chat features within sessions simplify collaboration and file sharing and reduce the need for additional tools for the same purpose.
January 12, 2024

Simple, elegant, high-quality screen sharing and remote control

Verified User
Executive in Information Technology
Religious Institutions Company, 11-50 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
You need to provide remote assistance. This is an easy task with TeamViewer. Simple for the client to install, and easy to explain how to connect and use it. Quick learning curve. Fast connection. Quality viewer with clear screens and fast refresh and no problems with lag or waiting around.
January 12, 2024

TeamViewer, Bridging Distance and helping Collaboration

Verified User
Technician in Information Technology
Information Technology & Services Company, 51-200 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Teamviewer is very good in a client-server type setup, a situation where an expert connects to someone's computer remotely and offer to help fix issues on that computer or access network devices using the remote computer as a jump box. Teamviewer is not suitable for remotely accessing firewalls and switches for example. This would be a great feature if it can be archived.
January 12, 2024

Teamviewer a great tool for remote support.

Pierre Fillion | TrustRadius Reviewer
Pierre Fillion
Director, Information Technology
Cirion Biopharma Research Inc. (Biotechnology, 51-200 employees)
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
It's well suited for reliable remote access that does not need any firewall configuration. You can easily set it up and quickly help someone remotely. It's not well suited for small companies that occasionally need to do remote support. The licenses are very expensive for small businesses to justify the costs.
January 11, 2024

TeamViewer enables IT teams to extend their ability to easily support users

Verified User
Vice-President in Information Technology
Real Estate Company, 201-500 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Well suited where you need to be able to access and control a users' computer. Ideal where you want to be able to centrally manage computers which you need to routinely access vs. requesting a login code.

Probably overkill when you only need to access a single computer or do so irregularly. In these cases Teams or Chrome RDP would likely suffice.
January 11, 2024

Let try TeamView in your company, IT professional

Verified User
Engineer in Information Technology
Health, Wellness and Fitness Company, 501-1000 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Remote desktop to my users, it can set the define password and allow admin can remote without accept from user, for somecase do not waiting the user confirm. However this is our policy, but TeamViewer can do and allow user. I like and share this features to my colleage, they are very happy.
Return to navigation